Reviews of Eastern Floral (Florist)

Dusti Bellitto

A hidden gem for a gal like me! And here it was on a corner that a must've driven by a thousand times. Not just a flower shop! Something for everyone in every price range. Have your wallet and some time because you will enjoy looking around and I guarantee you will leave with something. This will be a new favorite place for me!

Tony Gerard

Always great arrangements. Helpful staff and great prices!

Alex Schrotenboer

Got a dozen roses for a great value. They have a nice selection, convenient location and the staff was very friendly to boot.

Barb Kleeves

I have been using Eastern Floral for many years and have never been disappointed always pleasant and helpful.

nitrro mann

I called Grand Rapids location to have Valentine's day flowers sent to my girlfriend at work. ( spectrum health) i didnt have address so i had to call back. When i did, I got the Holland location. They didn't identify the location so i presumed i was talking to Grand Rapids store. Gave them the address to spectrum health. Had to pay upcharges cuz it had to be delivered by noon. At 11am they called and said she didnt work there and asked if it was lakewood location in Holland. I asked how i got Holland location and said they answer each others calls. Long story short. She DID NOT recieve the flowers because they assumed spectrum was just down the road and never bothered to look at the delivery address. To clarify this is the Eastern street location and Holland location. Very unprofessional....to say the least they probably whipped something together at last minute and still didn't get there in time. I asked for a dozen red roses and they sent 3 pink roses in a vase with a couple lillies and bunch of filler. NOT HAPPY.

Jackie Boyden

Eastern Floral is an extremely high quality floral shop that has been here in Grand Rapids for as long as I can remember. Whenever I need special flowers for a special occasion, I know that I can rely on Eastern Floral to do a wonderful job no matter what. I highly recommend Eastern Floral.

Justin Dailey

Eastern Floral is my go to for flowers. They're always helpful and always deliver great flowers on time - even when I order the same day.

Rosalba Cruz

Love this Floral shop

Jennifer Boes

Ordered flowers over the phone for a special birthday. The arrangement was fresh and modern and exactly what I was hoping for - and receiving a photo of via email was an unexpected bonus! Thanks.

Edward Z

Lots of flowers

Adam Helminiak

Super easy and fast. Great quality, thank you!

Bruce McCoy

This is a great place with a friendly staff.

Robert McDooley

They have poor business practices and represent competitors in negative manners on search engines so they can gain notoriety in a dishonest manner. I would not recommend this company for this reason alone. If they are this desperate for business that should be a strong enough reason to not go here. Shameful.

Bryan Aaron

I have visited more thank one of their locations and it's always a pleasant experience. Highly recommend!

Julia Byers

Great employees, beautiful store.

Jason Dawson

Awesome staff & beautiful arrangements.

Carmen Villanueva

Love it !!

Aleea Laird

Molly was great to work with for our wedding this past month. She knew exactly what I wanted despite my ideas not being fully formed, and she offered suggestions for table centerpieces that would fit into our budget. During our picture taking time before the ceremony, one of the groomsmen knocked the top of a flower off of his boutonniere and they were able to fix it up on site for us. Everything went really smoothly and she made the experience stress free.

Don Ulrich

Nice flowers & green plants. Smiling faces.

Honey 2u2

Very unique gifts,helpful staff

Stephan Hokanson

I usually wait to the last minute to send flowers. Service is always exceptional, and flowers are lovely. Live flowers are not inexpensive, but they're entirely worth the purchase price.

Nicole Scharphorn

Beautiful floral, adorable gifts, and friendly staff!

DK McGraw

Great customer service and lovely arrangement! highly recommend

DANIELLE LEMON

I have nothing but good words for the gals at Eastern. The people that I gave the flowers to were so very pleased with them. I should have taken photos of them. Next time I will.

Christine Warner

I haven't been in here in eons! Nice selection of flowers and gifts. Very nice staff. They even had a discount area with some great deals. A bit pricey for some things, but it was a fun shop to browse.

Marjorie Morrison

Highest quality and most reliable floral business for more than the 30+ years I have lived in the Grand Rapids area.

Amy Teske

Creative arrangements and awesome gift shop. Very nice place and atmosphere.

Jon Zickert

Alayna and the entire team Eastern Floral pulled off a last minute delivery for me when I was traveling out of town. They are support customer focused and super friendly! I am a customer for life! Thanks Alayna and Eastern Floral!

Ashley Love

I called needing same day delivery. They were amazing!!!! It was for my bosses Aunt who passed and being from MS I am not familiar with the area. I went out on a limb and called them. Great experience! Thank you so much for helping this Mississippi girl out.

Erin Welsh

VERY helpful, great with ideas and knowing exactly what I am looking for. Their variety of options at a reasonable price is great! Super friendly and awesome place to work with!

Al Kach

Eastern Floral was a great selection for me because I was able to see the various selections of bouquets and then was able to call up and ask questions...as the associate taking my order was very helpful and knowledgeable regarding the flowers and even location to my wife's work. Highly Recommend.

Jenifer s

It's a very beautiful business to visit, staff very friendly and helpful...prices we're great and I'll definitely be going back

J Check

Delivery and communication was great. The flowers are pretty but I was hoping for a little more impressive bouquet for $63. The recipient really liked them so I will give four stars.

Rebecka DeRoos

Very helpful. Quality service.

Susan Im

Eastern Floral's arrangements are always gorgeous and well done. When placing an order by phone, the operators are helpful, friendly, and knowledgeable. Best in the area, highly recommend Eastern Floral for any of your floral needs!

Priscilla Hill Gregels

Eastern Floral continues to deliver lovely arrangements on time and consistently provides superb quality. Their customer service staff members are patient and helpful in all regards.

Pamela Idema

Beautiful displays and large seletion of plants and flowers. Will create any design you choose.

Megan Novak

I worked with Molly and the team at Eastern Floral for my wedding reception last month, and I could not have been more pleased with my experience. The floral arrangements were a highlight for me, and Molly seemed to completely understand my vision from our first meeting. My bouquet took my breath away, and the floral decor turned out exactly how I had pictured it. Highly recommend!

Chris Pratt

Easy to order, beautiful flowers!

Pearl McLittle-Fetterhoff

I use Eastern exclusively for sending out flowers or plants to employees for various reason. The product is always excellent, Website easy to use, and if there are any issues, Eastern will respond quickly and take care of it.

born to be our best

I forgot and didn't order my daughter a corsage for the daddy daughter dance until the day before. The first florist I called was rude and basically laughed. Eastern floral was wonderful. Their staff was great, helpful and got it done in time and beautiful (and reassured me that it was fine)!

Cathy Seaver

Eastern Floral has delivered gorgeous arrangements in a very timely fashion. Very pleased with the service and flowers I sent.

Jennifer Beahan

Very helpful staff!

Grant Gibson

Fantastic service and make purchases easy

John Robins

I had the opportunity to work with Rachel and Alayna for some Anniversary Flowers and had inquiries about added elements. Not only were they positive in their reception to my questions, they informed me about costs that made for a wonderful customer experience. They helped me get to the price point that was suitable for our circumstances, while still presenting a beautiful arrangement. Eastern Floral had earned my business, but then stepped it up with this experience!!

melissa ellis

Got the flowers delivered very quickly. They were beautiful. First time using these guys, but definitely wont be the last!

Linda Webb

What a fun time?

Rheyna Bui

The staff was friendly and the service was efficient

Richard Reichenbach

Eastern Floral did our wedding on 2013-09-01 at Bay Pointe Inn on Gun Lake, and they did an amazing job. We had them do our centerpiece flowers, boquets, cocktail tables, and flowers for the guys. Everything went very smoothly, they setup on time, everything was correct, and they accepted the returned vases we rented the next day on labor day. I would definitely recommend them to anyone, especially at Bay Pointe because they had far lower delivery fees than other places we looked at. They even took a bunch of pictures from our wedding and put them up on their site!

Barcele Knox

I went in thinking they were pricey and posh. Boy was I wrong! Very affordable arrangements and the staff was so helpful and knowledgeable. Needless to say this will be the only florist I use. And they're on the opposite side of town from me so what does that tell u?

Alicia Robinette

Always good quality and expertise

Courtney Huff

This place has really beautiful flowers. My sister used them pretty much last minute for her wedding. For it being so close to the date, I was impressed. Also, they were so kind and helpful. The only thing was, that when she picked them up they looked a bit withered already. Still looked lovely for last minute accommodations!

Sally Davis

Eastern Floral is a little pricey but they have beautiful merchandise and the employees all treat you very well! I have never been disappointed.

Matt Locklin

Very polite and helpful. They have great knowledge of flowers.

Julie Duesterberg

I had ordered flowers. The flowers were lost at the hospital and are sending another arrangement at no extra cost to me. Great customer service!

Lynda Keppner

The order was delivered promptly and was a beautiful arrangement.

TheKro16

I made the order online which was pretty easy to do. One of the few shops in the area that were able to get the order together and out the door to the address specified. Wife loved the quality and arrangement of the flowers. The vase was also much nicer than we were anticipating. No complaints from either of us.

Sean Cope

Using my husband's account!- Mine and my maid of honors bouquets were absolutely gorgeous!!!! Better than I even imagined!!!!!! Molly knows what she's doing and is very talented at her job :). I would recommend them or her specifically to anyone! My bouquet was so unique ♥️♥️♥️ -Lex Cope

Leslie Milstead

Flowers are always delivered on time and look as good (often better) than the images shown online. I receive compliments all of the time about the quality of the arrangements that we order from Eastern Floral. Highly recommend.

wendy falkner

Very helpful, able to deliver on the same day

Zach Wendt

I had three daughters in a high school musical and needed to get flowers quickly because I forgot! Not only did these amazing people help me get 3 beautiful arrangements but let me take them even after I forgot my wallet. They let me pay over the phone when I got back home. THANK YOU THANK YOU THANK YOU!!!!

Bernadette L. Hartfield

Alayna's v3ry pleasant and helpful. She mentioned that she loved the song "Bernadette" by the 4 Tops so I played it. Gotta say she got rhythm....

John

Always deliver high quality. Recipient is always thrilled.

Kelly McCahill

Molly and the Eastern Floral team did the flowers for my wedding and they were absolutely stunning and exactly what I was hoping for! I worked with Molly Tiesma and she was very responsive, organized, and professional throughout the entire process. She worked with me on budget and really listened to what I wanted and how my style was. I would definitely recommend Eastern Floral!

GM Service

Outstanding Quality and Service all these years

Tristan De Boer

Eastern Floral has never failed to deliver Beautiful flowers to my folks back home, and I never fail to hear how happy it makes them. And with the helpful reminder you can choose to set up, I never miss Mothers Day!

Uhaul Sale

The balloons they delivered deflated within 24 hours of delivery. Avoid buying the balloons! Update: I called the customers service about the balloons. And the lady was really nice. She issued the refund. She said they will do some testing on the balloons. By the way, have ordered flowers from them twice, the flowers were great and beautiful!

LSM Kentwood

Great Floral Shop and Very Friendly Staff

Ashley Lewis

Eastern Floral is AMAZING! My husband sent me flowers "just because", and upon delivery, I noticed one of the flowers in the arrangement was snapped. Mild bummer, but I called Eastern Floral and they quickly took ACTION. They offered many solutions, and ultimately we agreed that they would deliver me a few new flowers to replace the broken one in my arrangement. GREAT! Welllllll, instead, they delivered an ENTIRE new arrangement to me. WOW! That is amazing customer service. I immediately called them and thanked them for their amazing service! Over and over again, I was told on the phone by their rep, "We want you to be 100% happy with your flowers, no matter what! So we will do what we need to do to make that happen." This kind of customer service and care is unheard of these days. 5 stars! Will definitely be a returning customer!

Kevin Kuzimski

Easily sent flowers without having to leave my bed. Easy to navigate website. Can give special delivery instructions for work deliveries

Benjamin Knapp

Quality and presentation of the flowers were fantastic! She was extremely happy.

Jasmine Joubran

Eastern Floral did an absolutely amazing job for our recent wedding! Molly and her crew are so easy to work with, friendly, and talented beyond belief. They were willing to work with our budget and they were very helpful with the steps along the way. Molly in particular is SO creative and sweet! You won't regret having Eastern Floral as part of your big day!!

Ryan Thatcher

The best floral shop in Grand Rapids!

Kip Smalligan

Delivered on time for memorial and beautifully done.

dorothy cook

They are very friendly and helpful. They help me design a personal beautiful corsages for my son and his date. For his prom.

Andrew Hirko

The folks at Eastern a Floral are wonderful! My wife was traveling during Valentines Day, and I ordered some Lillys to be delivered to her hotel. They exceeded my expectations with the arrangement! I would highly recommend this business!

Tanya Roberts

Nice selection. Staff is very helpful

Nano Berrera

They charge about $500 for 100 roses I am cable of getting them for 100 dollars... These and other flower shops rip you off You can get 500 roses!! for only 700 Only thing u have to do is clean them and set them up But is much better than 500 smh

Devin Dinsmoor

I had a bit of a snag with one of the delivery representatives, and expressed the issue to Eastern Floral. Not only did I receive a personal phone call explaining that my input has been received, but has also been addressed, and they are sending an apology gift my way. The representative that called me was kind, polite, and represented the company with an extraordinary level of professionalism. This is so heartwarming and is exactly why I will continue to do business with Eastern Floral. They did an amazing job of repotting one of my orchids and have consistently gone above and beyond to ensure I have an experience with their company that exceeds expectations.

colleen kopp

My orders are always delivered when and where I specify and the recipients are so pleased they send me a phone picture to thank me.

Lisa Haan

Eastern Floral is the BEST! Orders are taken with the utmost courtesy, knowledge, and accuracy. I never have to wonder about mistakes or if my delivery will be timely. Every arrangement is gorgeous and receives numerous comments from visitors. And those from our congregation who receive flowers say they last longer and are more beautiful than any others they receive. Northland Baptist Church has a florist for life in Eastern Floral!

Kylie Martolock

In the past few months I've had to order three different sympathy floral designs. Each and every bouquet I have ordered has been absolutely STUNNING! They always exceed expectations! When I called (last minute-after the holiday) I asked that they use birds of paradise since that was my friends favorite flower. They sadly told me they were out, but would try to get them in. I was pleasantly surprised when I found out they went out of their way to get my friends favorite flowers in for me!!!! I wouldn't order through anyone else!! A HUGE Thank you to the Eastern Floral Team!

Kevin G

Eastern Floral has never let me down. Their arraignments are always beautiful and their delivery fee is very affordable. Keep up the good work!

Bryan Crater

I bought some red roses well over a week ago now and they are still going strong. The customer service was outstanding as well. I bought roses from a few other places in the past and they have died within a 3 days. Eastern Floral is my new go to florist from now on.

thetruemrstallings .

Every time I surprise my wife with flowers from Eastern Floral, she loves them. The flowers are great, arrangements are amazing, and the price is nice. It's difficult to beat Eastern Floral in terms of quality and value.

Seth E. Norton

Tasteful arrangements. Cash and carry case with very nice bouquets ready for your needs!