Here you have all the opinions of real people who buy the services and products of The Flower Mill (Florist) in Massachusetts.
Currently this business has a score of 4.8 out of 5 and that rating was based on 59 reviews.
You must have seen that it reaches an feddbacks average is almost the highest, and it's based on a very high number of opinions, so we may say that the evaluation is very reliable. If there are many people who bothered to leave their feddback when they've done well with the business, it works.
As you know, we don't usually bother to give reviews when they are good and we usually do it only if we have had a problem or issue...
This Florist is classified in the category of Florist.
Btw This is the first review I ever left for a business Just got flowers delivered for my wife’s bday and it arrived with someone else’s card ( no problem) they offered to deliver the the correct card to her. Presentation is everything if you order a pepperoni pizza and they deliver a cheese pizza they don’t bring pepperonis for you to put on yourself it’s a total package Deal because it looks like it’s someone else’s arrangement when I spoke with her on the phone I did not curse or say anything rude to her but I was angry she could not deal with this and kept talking about her feelings and how she felt?? Lol it’s a business your supposed to ask the customer how can I fix this? Never order here again!
LOVEEEE the flower mill! The arrangements are always unique & last forever, and the staff is super helpful and professional
Service was outstanding...The price was very competitive...But most importantly the final product (the flowers) was outstanding...A beautiful arrangement that wowed....thanks from Alaska!!
The customer service at this shop is always spot on with warm, friendly, and knowledgeable employees and the flowers are absolutely gorgeous and last quite a while as long as you take care of them properly. Also, their homemade candles smell fantastic and burn clean and last a long time.
Super creative staff, will be back here!
The Flower Mill has hands down the best flowers in Lowell! Every time I go in, I walk out with a beautifully and thoughtfully created arrangement. Joanna is the best and I honestly wouldn't go anywhere else for my flowers. Also, try her candles. They are to die for!
There aren’t enough good people in the world like Joanna. What a perfect person to own a stunning and quality flower shop. She is a true artist who takes attention to detail to the next level! Customer for life!
I LOVE The Flower Mill! Always great service and the flowers are to die for!!! They always have such a wide variety of flowers and some really unique ones too. I couldn’t say enough about this wonderful florist here in our city.
I have received the most beautiful roses from The Flower Mill from my husband that opened beautifully, smelled heavenly, were presented in a beautiful vase, and most importantly, lasted much longer than other roses I've received in the past from other florists. The staff and owner are amazing, creating some of the most artistic, beautiful arrangements I've ever seen. Definitely swoon-worthy!
I'm still enamoured by the arrangements that Joanna and her team designed and created for my recent wedding. She nailed every detail and made sure that the product was nothing less than perfect! Couldn't be happier with the whole experience.
Staff was super friendly and very knowledgeable. Owner was a huge help in creating a custom arrangement and the end result was beautiful. Would recommend to everyone.
The most beautiful arrangements and the sweetest service! My husband has given me multiple special occasion and “just because” gifts from the Flower Mill, and each has blown me away. They also did our wedding flowers and were so great/easy to work with leading up to the big day. Plus my bouquet was AMAZING!
Gorgeous arrangements, friendly staff and outstanding service!!
If you are looking for flowers anywhere near Lowell MA ... head straight to The Flower Mill !!! Find rare beauty, expertise and friendly service.
I own a wedding planning company, and the Flower Mill is hands down one of New England’s top floral vendors. We can’t recommend Joanna and her team enough! They are super professional, great with communication, and talk about creative!! Joanna’s designs constantly amaze me- lots of great textures and different blooms, not your typical arrangements. So if you’re looking for flowers for an event, delivery, or just to jazz up a specific space, definitely stop by the Flower Mill.
If I could rate The Flower Mill higher than a 5, I would. Joanna and her team are fabulous in so many ways. They’re an absolute pleasure to work with — so helpful and kind and the quality of work is spectacular. They’re my go-to florist going on 5 years now and the many arrangements I have received I’m still blown away by the endless creativity and beauty. Joanna is super cool and easy to work with and she believes in supporting local businesses and purchases her stems from local farmers — another major plus that you don’t come across very often anymore. Her shop in downtown Lowell is really something to experience so if you ever get the chance to stop in, definitely do. I’d also 100% suggest ordering and letting Joanna and her team take reign on the design. What they create is far superior than anything I think most people can dream up. I recently ordered 7 arrangements for a celebration and had strangers, restaurant staff, etc. all asking where I had gone. Seriously look no further, you will not be disappointed!
Owner did not take it well when I was unhappy with the design and was told there was nothing she could do to fix it. Definitely needs to work on customer service skills. I took the flowers to another florist who listened to me and fixed them exactly as I requested. Too bad, won't go there again.
Not only have I had the pleasure of working In This wonderful shop seasonally I’ve been gifted flowers in multiple occasions, the arrangements are always so creative and beautiful and last for a long time. The owner is such a breath of fresh air.
Beautiful every time! My boyfriend LOVES the flower mill and always sends me the most beautiful flowers from them. He won’t go anywhere else!
I will never buy flowers anywhere else. The Flower Mill never lets me down.
The owner did the flowers for my wedding and they were stunning! It's a great store that does high end designer flowers for any event and are always willing to work within your budget.
Joanna did an amazing job for my wedding! Beautiful, worked with my budget, and exactly what I wanted
I live out of state and sent an arrangement to my mother who was ill. Absolutely beautiful, easy and quick delivery. Very kind over the phone and I will certainly use them in the future.
I've gotten flowers here on many occasions. The staff is very friendly and helpful
best blooms in Lowell and the most awesome owner!
Wow talk about fast service I placed an order and they was quick to deliver I recommend this florist to many and any who would love flowers delivered Thanks a satisfied customer Steven
The best flower shop around. Every arrangement that I have ordered has been beyond expectation. They truly know what they are doing and the owner is just awesome. One of the best small businesses in the Merrimack Valley!
My favorite place. Staff is amazing, product is epic and location is convenient.
We're so lucky to have flower designers who are at the top of their game in this area! The Flower Mill creates gorgeous, romantic flower arrangements and bouquets that feel current and fresh. Couldn't recommend them more!
Beautiful arrangements. Customer service above and beyond !!! Reminds me of Winston Flowers Newbury Street Boston. Very impressive.
Love everything at the flower mill!!! A great place for gifts and of course flowers!!
Special occasions or just because, I have alway been nothing short of wowed by the arrangements from The Flower Mill. The knowledge and attention to detail is evident from every angle, and the service you receive is unmatched. I highly recommend trusting The Flower Mill with any and all of your flower needs. You won’t be disappointed.
Hands down the best florist in the Merrimack Valley. Unique, creative arrangements that you won't find anywhere else. They are floral artists!
Joanna is AMAZING!! Not only does she do beautiful work but she is so easy to work with! Evan and i can not thank you enough for helping us make our wedding day so beautiful!
We used the Flower Mill for our wedding and I can’t say enough good things about our experience from start to finish! Joanna and her team are amazing!
I’ve been going to the The Flower Mill for years and I have never been disappointed. The flowers are always fresh and beautiful. You will not find another flower shop as unique, talented, and passionate about their work!
Great local florist.
BESTEST Flower Shop EVER! Modern and perfect!
I can’t say enough good things about The Flower Mill! I’ve ordered flowers for delivery from them several times over the last few years and always left the design up to them (just given a price point) and they’ve never disappointed. I’ve ordered birthday flowers, just because flowers, and funeral flowers from them and they’ve always treated me with so much respect and delivered the most beautiful arrangements. Not to mention their amazing Folk Fest flower crown! I’m in the process of ordering my wedding flowers and Joanna has made the process so comfortable and stress-free! She’s truly concerned with what I want and what my vision is, and isn’t pushy at all. Like I said- I can’t say enough about how wonderful The Flower Mill is! It’s so wonderful to have this business representing Lowell!
Joanna is so incredibly talented! As a wedding photographer, I have photographed a lot of her work and I am always so amazed. She really goes above and beyond. I reccomend her to all of my brides. If you're looking for a florist, look no further!
The owner is very nice. She takes time to talk to you about her selections and will give you plenty of advice. If she doesn't have what you are looking for she will tell you where to find it. That's the type of service that keeps customers coming back.
Wonderful shop. Staff is professional and kind. By far the best place to get a beautiful flower arrangement in Lowell. Keep it up!
Ordered from Los Angeles, CA for Valentine's Day! The roses were thriving in beauty! Also the candle smelled amazingly fresh!
Great transaction, wonderful, experienced florists...just ask anything, they have the answer... the kindness and beautiful arrangement make The Flower Mill my florist..delivery was so quick...this was a "spur of the moment" thank you for someone who did something really nice for me today..my guest was so surprised and happy with this unexpected touch of beauty on a rainy Tuesday..if you want to "Experience Beauty" make The Flower Mill your go to florist...you will not be disappointed....F. Leanne Boyle
Gorgeous flower and very friendly staff! That's what my daughter-in-law said when when she arrived pick up Valentines Day arrangements I ordered for her and my granddaughters. She had twins in tow, The Flower Mill staff quickly assessed the situation and delivered them instead. Can't thank them enough!
Staff is friendly, bouquets are very well put together and the ordering online was easy.