Reviews of GENES FLORIST & GIFT BASKETS (Florist)

George Wilson

I was treated with great customer service, and the flowers were arranged nicely. I would purchase here again.

Glenn O'Rear

I ordered valentines day flowers for my wife, received a confirmation e-mail stating the flowers would be delivered on 2/14, now on 2/15 flowers never delivered. The florist does not answer their phone or e-mails and now I'm out $91 and still have to buy flowers for my wife. Stay away from this company!

Garrett Taggart

This in my opinion the best florist in germantown ! I ordered a late arrangement for my wife and the flowers ,service and overall experience were above and beyond what was expected !..Thsnks again for Awsome job .....For sure recommend !

Bil Erdenekhuyag

Great arrangements and excellent service!

RANDY TANGO

Great job guys , flowers were very fresh and looked super , got great comments .Wife loved them . Will tell others about great florist i found , THANKS AGAIN for AWSOME FLOWERS !

Mark Tanner

Top of the line Flowers and red roses and they were perfectly arranged.

Cesar Cornejo

Really happy with the service at Genes, last year I ordered flowers for my mom at mothers day. So I called them back to get my girlfriend some flowers and they sure did deliver (no pun intended) lol. Thanks again Genes she loved them.

eliz mercado

My wife loved your flowers ....thanks for a last minute order !, great service and awsome flowers ,will use you guys again for sure !!

Sophia Royals

Terrible service. Ordered flowers in December, received an email saying delivery occurred but flowers were never actually delivered. Called for a refund and was accused of lying about the delivery. Was told we would receive a refund shortly and never did. Called several times getting the same lines about getting a refund shortly. Eventually we went to the company which handles online transactions and within minutes had the refund sorted. The online company said that no notes were made from Gene's florist requesting a refund. This was two months after the initial request for refund and after a handful of calls for our refund of over $60. A poor company and I highly recommend any other florist.

Carl Bastian

They were able to deliver multiple flowers for a funeral in a very professional matter. Was thankful for their way of work will give them a five star and recommendation to anyone looking for a florist.

dave jones

THE BEST FLORIST IN THE AREA . ...TRY THIS FLOWER SHOP YOU WILL BE MORE THAN IMPRESSED . THEY ARE VERY CREATIVE AND VERY HELPFUL WITH GREAT DELIVERY SERVICES .

Josh Askarinam

On time delivery to my Grandpas funeral, was so thankful. They looked beautiful too. Thanks again Genes.

Kel Weller

AVOID AND DON'T waste your money or time!! I ordered flowers to be sent to my husband based off of the location (GERMANTOWN to GERMANTOWN) around 10:30 am and called after placing my online order. I was told they would be delivered as I requested before 3pm sure no problem. I called around 2pm to follow up and then at 3pm to find out what is going on. Both times Randy the owners response was "let me call the driver" he then proceeded to say that since I placed the order "LATE" that was probably the reason for my delivery not arriving on my "special instruction time" but wait I had called after my order to CONFIRM the order would be there by 3........ Owner was rude and also told me not to go based off other reviews and quickly was rushing me off of the phone. Terrible businessman/owner. Based off of all the negative reviews I sure hope I get a refund asap or I will surely be speaking to the BBB. EXTREMELY disappointed. You think that going local and having communication is key......

Kid Fresh

Ummmm No florist here. These guys aren't in gtown. This is an abandoned bulding

ken starr

FOR THE BEST FLOWERS IN TOWN ,EXCELLENT QUALITY,SUPER SERVICE AND ORIGINAL DESIGNS ,TRY THESE FLOWER GUYS YOU WONT BE DISSAPOINTED ..RECOMMENDED HIGHLY.

Rajeev Soni

There is no physical shop that exist at this address. Do not BUY and WASTE your money. I personally went looking for the shop and there is no re-modelling going on there. Everything is shuttered and boarded up. I will take the pictures and put them on here for everyone to see. No one spoke with me or answered the phone when I called. Give me the location address and I will come there to see myself.

kunlavee dangcham

My boyfriend surprised me today with the beautiful flowers at work. They are so pretty . I definitely will order them from you guy next time when i need them . Thank so much

any alvarado

Awsome flowers.. If i could give a 10 they deserve it !...I ordered roses for my mother's birthday and they were beautiful and delivered on time.Love this flower shop.We have been calling them now for over 5 years with always above and beyond results .Highly reccomend to all.

Hezekiah Henderson

FANTASTIC WEDDING FLOWERS Everyone talks about how talented Anita is, but I experienced it myself when I hired her to do my wedding. The flowers she provided were fresh, beautiful and arranged better than I could have ever imagined. She went above and beyond what I was expecting, was the most organized florist I came across when vetting possible vendors for my wedding. She was timely, professional, understanding and lovely to interact with. !

Brandon Medina

I have been calling this shop for years and never disappointed. Recently ordered flowers for my mother and she loved them. Flowers were awesome, fresh and lasted more the expected. My go to flower shop in the area. Highly recommended.

Shep Bostin

I gave 1 star because 0 stars was not an option. Ordered from Gene's for the first time for my mom's 80th birthday. Thought I’d support a local shop instead of a big web vendor. Gene's failed to deliver on the day promised. I called to leave a message requesting a refund, and they never called back or e-mailed. They delivered an arrangement the next day - AFTER her birthday. Never got a call or e-mail from Gene's, and no refund or even partial credit. I would never use Gene's again; shop elsewhere for your flowers!

Kevin Francis

Great experience ordering the flowers, it was for a birthday and they looked excellent. Flowers were delivered quickly and they answered any questions I had. Best florist in town will for sure order again!

Ag A.v

The best flowers and MD

Jordan Askarinam

I recommend Genes florist to anyone looking to get their flowers over quick and short notice. Today I called in and they got flowers out to my mothers office before she left at 5. Im impressed and she sounded really happy. Thanks again Genes!

Jeff Reedy

I ordered flowers for my girlfriends first day at a new job. They weren't delivered and he never called to say they weren't going to be delivered so i could get a real company to do it. Calls are not answered, sent to an anonymous voicemail. This doesn't sound like a real business to me. I would avoid them.

Marycruz Ramirez

LOVE THIS FLOWER SHOP . TRY THESE GUYS YOU WILL LOVE THEM LIKE MY WIFE AND ME DID . VERY PRO FLOWER SHOP . MY GO TO FLORIST .

Nicholas S.

So happy my flowers made it to my wifes office before she left at 5 today. Seriously Thank you soo much Genes.

Jo Klein

Couldn't find it. The building in the picture is abandoned and boarded up, and the address they give on their website doesn't exist/is empty space. Maybe online only?

Megan Sterner

Gene's is great! Thank you for everything!

Derrick Portillo

Called in today and ordered flowers for my little sister. So happy they were able to make a same day order and delivery. Thanks again Genes!

Gina DePaul

Ordered a "Star Gazer" and could not have been happier. The flowers were beautiful and they worked with me to have them delivered same day. I definitely plan to use these guys again!

Mehul Shah

Stay away from this place. They overbook, do not deliver and give excuses

juan gomez

Amazing designs, really helpful service seriously recommending this place

Dave Gunthur

SUPER FLORIST ,LOVE THE ROSES THAT MY WIFE RECEIVED . THEY WERE VERY NICELY DESIGNED AND SUPER FRESH , THIS BEING THE THE 6TH ORDER AND STILL VERY HAPPY WITH THE FLORIST .

Tommy Moberly

I am not one to write reviews almost NEVER. I am also understanding that on Valentines Day, it can get very busy and overloaded quick. I placed my order online on 2/13/19 to be delivered the following day (2/14) to my wife who works near by their "address" (other comments say the place doesn't exist.. idk). But, order placed, money taken from my account, and confirmation email received. I ASSUMED that I was good to go, even still I called in on 2/14/19 at 11:49 to confirm my order that took $92 was en-route. He ask, "Where is it going?" _ "Germantown, like around the corner from you..." then says "Ohh.. all Germantown orders are out for delivery". Awesome right?.. well 4:30 comes around and I ask if she ever got anything. She said no nothing. Then the fun begins, I now disappointed the wife. SO I call back and he doesn't answer, not the first time or the 3rd or the 5th, 6th, 7th.... from a few numbers, not a single answer. ALL between 5 - 6 pm. When your advertised as open until 8:30, someone could have answered the phone, not only that but your a BUSINESS, and when 4 different numbers call... I would like a REFUND 100%, and we can call it no harm no foul, you messed up, own up, and maybe we can try you again in the future. I am fine with re-evaluating my rating and review with this company, we will see if they reach back, I have contacted them through their Contact Us link on the site . Edit: Called today and he answered, said what he was doing was free delivery charge and making arrangement better. But now see he gave another person refund.. Lets see how the arrangement looks. Will update

Genesis Velasco

BEST FLOWERS IN TOWN , THESE GUYS ALWAYS DO A GREAT JOB ON MY FLOWERS . GREAT QUALITY AND SUPER GOOD CUSTOMER SERVICE . I WOULDNT THINK OF USING ANY OTHER FLOWER SHOP . TRY THEM ,HIGHLY RECCOMEND .

Hans Dugan

Simply super Flowers ,just sent flowers to my dear mother for her birthday and she flipped with how nice smelling /lillies and how nice they looked .This shop always more than pleased and had great phone sales help and on time deliveries .Wouldnt think about using any other florist but Genes Florist ...have for past 10 years !...Always impressed .

Raper Studios Cortez

LOVE THIS FLORIST ! THE FLOWERS ARE THE BEST IN THE AREA ....FRESH AND VERY CREATIVE IN DESIGN , CUSTOMER SERVICE IS THE BEST . HIGHLY RECOMMEND

Bernadine Deleon

Thieves!! They didn’t deliver the balloons and chocolates with my order. I’ve been trying for over three weeks now to get a refund. And all I’m getting is the runaround. I will never do business with this company again.

Nicole Monserrat

I had a great experience with this flower shop and customer service I received the flowers on time and looked and smelled wonderful so happy and highly recommend

Savanna Peterson

Will be ordering from you guys again soon! I loved the flowers my boyfriend got me for my birthday! Thank you Genes

Megumi Zoe

This place looks deserted. No one is there and it's in shambles .

Derek Rose

Thrilled is what my wife was when she her flowers! Was worried about going the delivery route but it worked out great. They got to her office on time and I enjoyed how they made the house smell. Ill have to make an order for her for Valentines day.

D'Angelo Mazariegos

The fragrant lilies and pink roses were incredibly fragrant and beautifully arranged for my anniversary. The Red roses are always fresh here and lasts long as well. The phone help is excellent and are great at meeting your needs. Very hospitable staff and they always exceed customers expectations. This is my third order and would highly recommend this florist and gift shop to anyone!

Will Kutt

Sent a gift basket to my to my boss, and was excited it made it to her office on Friday before she left. Thank you Genes!

Raquel Velasco

Love this,florist !......always great flowers and,customer service ....try them

Kevin Ross

Ordered flowers for Valentine's Day for delivery to my wife in Germantown and they didn't arrive. Never got a call or anything about the delay. When I called to complain the next day the gentlemen basically just said "oh yeah sorry there was too much traffic. We'll deliver them later." After a drawn out conversation he finally agreed to refund the $12 delivery fee. The experience was less than stellar but I decided to let it go. Well turns out they never refunded me. I called and left a message, nothing. I finally got through to another employee and she said she'd call me back...nothing. And no refund on my card. Just not worth following up anymore and I certainly won't use them in the future. 2 stars because at least the flowers looked nice when they finally arrived late in the day on February 15th.

Lisa Klingensmith

Extremely happy with Genes florist! Customer service was perfect. From start to finish they made it convenient for us. I couldn't imagine using anyone else!

Ariel Pacheco

I have been using Gene's Florist .for several years, after switching from a different and well known flower service. The quality of the flowers has always been excellent, I'm very pleased by the ethical standards of the company, and I've been very impressed by the customer service. I would have no hesitation to recommend Gene's Florist & Gift Baskets to others.

chris nejad

MY FAVORITE FLOWERS.ORDERED FLOWERS FOR MY GIRLFRIEND AND SHE LOVED THEM . CREATIVE ,FRESH AND GREAT PRICES. WOULDNT CALL ANY OTHER FLORIST OTHER THAN GENES FLORIST , WONT DISSAPOINT.

Juana Amaya

GREAT FLOWERS AND SERVICE. TREMENDOUS POSITIVE EXPERIENCE WITH THIS FLOWER SHOP ,WILL CALL AGAIN . THANK YOU FOR GREAT JOB !

Angel

i am very great full to you guys, i owe you a big time. my wife was very please with the flowers but most importantly i was please with the serves not to mention the fact you guys manage to deliver them sunday on a last min notice

Michael Dempsey

I ordered a $100 floral arrangement to be delivered to my wife today on Valentine’s Day (02/14/2019). I called at around 10:00 am to check on the status of the flowers and was informed that they were currently out for delivery in my wife’s area (Rockville) and that they would be delivered soon. After checking in with her coworkers around 4:00 pm I was informed by them that the floral arrangement had not yet arrived. After calling back, I was then informed that they were still out for delivery and should be getting to her soon, no later than 6-7. Therefore, I had to let my wife know that flowers were on the way and she offered to stay late after work in order to be there for delivery. As it gets past the 6:00pm time I decide to call to see if the arrangement is still on track to be delivered within the stated time. After numerous calls from multiple phones (which were not answered) the flowers have still not arrived. This is still well within their business hours and I can only assume that calls are being purposely avoided. Edit: Called today and the manager picked up at 9:00 am. He apologized for the late delivery and issued a refund which I was informed will show up on Wednesday. Appreciate the apology and anticipated refund

xljangolx

This is one of the best florist I have gone to, the flowers are big vibrant and they smell so good i've been getting flowers from them for like a year and they have always been amazing I highly recommend this flower shop if you have a birthday coming up they just look amazing love them

Cruz Ramirez

Super florist !......Highly recommend !!

Rachel Jurgensen

I live in Nebraska and send flowers to my aunt every year for her birthday!friendly and helpful!!

James Lawrence

Just wanted to say thank you for the great flowers. They were way more then expected. I will use you again for sure.

xx blue xx

I got flowers for my mother and she loved them. There delivery was great.

joe slander

AWSOME FLORIST SHOP ..THIS AGAIN GOES ABOVE AND BEYOND WHAT I EXPECTED , THE ROSES WERE THE BEST I HAVE ORDERED ...BIG ..LONG AND BEAUTIFUL . HAVE BEEN USING GENES FOR YEARS AND WONT CHANGE FOR ANY OTHER FLORIST...THE BEST IN TOWN .

Randy Medina

BEST FLOWER SHOP IN THE AREA ! WE CONSISTENTLY RECEIVE SUPER GOOD FLOWERS FROM THIS FLOWER SHOP . THEY ARE SO CREATIVE ,NOT COOKIE CUTTER TYPE . THEY ALSO HAVE GREAT PRICING WITH VERY GOOD CUSTOMER SERVICE M WE ALWAYS RECEIVE GREAT FLOWER DESIGN IDEAS FROM THE PHONE SALESPERSON . GREAT SHOP AND OUR SHOP OF CHOICE IN GERMANTOWN AREA .THANKS FOR GREAT JOB AND WILL CALL SOON AGAIN.

Andria

Never delivered the flowers and still charged me. When I reached out to inquiry why or get a refund, I was completely ignored. Avoid this place!

Jordan Johnson

The flowers came in a nice vase and the price was very affordable. Also great customer service.

Douglas Young

Went to the address listed but there is no store here. What's the deal?

A T

They really did an outstanding job on the flowers we purchased

Varsha Tait

BEST FLOWERS IN A LONG TIME .....Excellent service ,colorful array of roses ,great suggestive selling. by phone sales person ......delivery on time,great pricing and great creative designs!!! Will definetly use again ..try them !

Justin Pifer

Ordered flowers for a Co-worker living in Maryland and the flowers were never delivered, nor were we contacted to let us know. Tried calling all day today and can’t get ahold of anyone there.... it’s sad when people run their business like this. Seems like they just keep their website up to fraud people out of their hard earned money. Steer clear of this establishment.

Steve Medinas

The best flowers! This flower shop makes some of the best flowers and the people are so kind an they help you with every thing and the Deliverys are always on time they are my go to flower shop thank you for the great job. Highly recommend !

Robert Simpson

Ordered flowers for someones 100th Birthday, they did a great job, the people where amazed how beautiful they were.

Alex Menosaba

Terrible service. I will never use them again.

Stephen Garabed

HIGHLY RECOMMEND! Girl friend got her bday flowers and loved them. Extremely happy they came on time. Will be getting her flowers for Valentines day as well.