Reviews of Crofton Florist inc (Florist)

Naomi Clare

My mum (in England) sent me flowers as I was sick. When they were delivered the flowers were half dead. I don't have the heart to tell her but at some point I will recommend that she doesn't use this florist again, or i will reach out to FTD. I don't know why any professional florist would send out a dead and dying arrangement, it is the biggest let down when someone is trying to do something nice. ...

Jazmineashley Green

My fiance ordered me flowers for our anniversary I was delivered the wrong flowers and on top of that the flowers that were delivered looked dead. He tried calling and got no answer. Worst experience ever

P Burroughs

My husband sent me flowers. They were pretty but I had 2 pink roses and 10 red.

Renee Cheyenne

impossible to call Impossible to email Delivered two days late Don't order anything from them

Peter Banks

Ordered flowers for my mother's 70th birthday online and this is the local florist they chose to do the arrangement. Not only did they give me the smallest size when I had ordered the largest, the bouquet that should've consisted of ONLY lavender and light purple roses arrived full of YELLOW alstroemeria (a flower without any fragrance, clearly used as a filler), 4 bright pink roses and some pink stock. The only thing that was the same as the picture online was the purple vase, which then didn't match the yellow and pink arrangement at all. I couldn't tell my mother, but I am so disappointed by the flowers she received. For over $80 I expected at least the color scheme to be correct!

kred65 .

The owner is one nasty woman! Stay away from this florist. They don't answer the phone and do not even have an answering machine! When I stated that they have many bad reviews on various customer review sites, her response was: "It happens."

Joe Barb

Ordered through FTD, paid for upgraded number of blooms- picture represented with FTD shows twice to three times the number of blooms. Also, FTD states you will be contacted for delivery within 24 hours- they never called my mom- they left the arrangement outside in 90 degree heat. My Aunt was a florist for 35 years in Glen Burnie, never would she have delivered understated number of blooms, nor would she have left an arrangement outside without calling to schedule a delivery as stated- I paid almost 120.00 for an arrangement I wouldn't have paid 24. For at a grocery store. I will be disputing the transaction and filing a complaint with FTD. Terrible.

pinkk _

Amazing people!

Sasha Martinez

IF YOU COULD PUT NO STARS FOR A PLACE THAT IS WHAT I WOULD DO! DO NOT EVER ORDER OR DO BUSINESS WITH THIS COMPANY! OUR FAMILY FRIENDS FUNERAL WAS TODAY AND THEY NEVER DELIVERED THE CASKET SPRAY! INSTEAD OF BEING ABLE TO BE APART OF THE SERVICE WE WERE ON THE PHONE CALLING TRYING TO FIND OUT WHY THR FLOWERS WERE NOT DELIVERED- WHEN WE CALLED THEY CONTINUALLY HUNG UP ON US! WE WERE NOT EVEN ABLE TO HAVE THE FLOWERS FOR THE FUNERAL! THIS IS A HORRIBLE BUSINESS AND THEY SHOULD BE ASHAMED OF THEM SELVES FOR DOING THIS TO A FAMILY MOURNING A LOVED ONE! I TRULY HOPE THEIR BUSINESS IS SHUT DOWN AND I WILL BE REPORTING THEM TO THE BETTER BUSINESS BURROW!

Sara Crabtree

Horrible, please dont waste your money here. I was Ashamed at the flowers that were delivered to my grandmother.

smile2smile management

If I could relate this place a zero I would. Horrible. My sister had a bouquet delivered to me on my birthday. I was home all day. No one rang the bell. They left my bouquet outside in my driveway not covered. Mind you, there's a landing and main door on the side of the house that no one ever came to to deliver the flowers. My husband noticed the flowers later that night when he came in from work in the driveway. They were wilted and not what my sister paid for. She complained to 1-800-flower and they contacted me. They were suppose to pick up the bouquet and redeliver another the following day at 5pm. They came at 6:30pm without another bouquet and to pick up the wilted delivery from the day before. I have tried several times to contact a manager and every time I call I get hung up on. Do not patronize this business. They are incompetent and you will not be satisfied. My sister is filing a complaint with 1-800-flowers today!

Walt Frick

I ordered flowers through USAA because I was in the service. They use FTD and apparently this florist in Crofton to deliver. I ordered two dozen roses for my girlfriend for Valentine's Day and I asked to have them delivered two days in advance so as not to get caught up in the mad rush. I called at 6:30 in the evening because I had not seen the flowers yet and I was told that they were out for delivery and would be delivered by 8 PM. I called at 8:06 because they did not arrive and I was told that they were delivered at 5:30 P.m. and that they would get right on it in the morning. They did not call in the morning so at 12 o'clock I called and there was no answer. I finally did reach somebody later in the day and they said that they were delivered and that there was nothing they could do but as it turns out it was too late to get flowers anywhere so my girlfriend has gone without flowers for Valentine's Day. I will never use this place again, I will never recommend this place to anyone whether I like them or not, this place should close their doors they are absolutely the worst business on the planet!

Sherri Broughton

Absolutely the worst floral arrangement I have ever seen! Whoever put it together had no idea what they were doing. I hate the fact that my sister-in-law paid good money for an inferior product, but didn't have the heart to tell her how badly they turned out. AVOID THIS FLORIST! Would give them 0 stars if allowed...

Zoe J

I hear what many of you are saying. I've been trying to get hold of these people to order flowers and no one answers the phone. Check out the Black Eyed Susan Florist around the corner from this place or 73 daisies in Bowie.

Kurt Rauschenberg

This place deserves a zero. My wife’s work sent her a bouquet with fruit after her father passed away. We weren’t home on the Saturday it was delivered, but did get home around 3:30pm, still early, so I attempted to call the shop but after waiting 5 min for someone to pickup I decided to wait until Monday. No date and time was filled out on the missed delivery card either. Called yesterday, rang for 5 min and someone finally picked up and said the flowers would be delivered right away. Three hours later they came. Oh, and the fruit was badly rotten and stunk. I have pictures.

Destiny Fowler

Very hard working amazing place!

Pam Weems

I wish I could give them 0, my husband sent me a flower arrangement for my anniversary and I cried. This was the same florist he used last year and they sent me a get well arrangement for my anniversary. Only 3 of the roses had bloomed and they were wilted. The rest had not budded, very upsetting and embarrassed because they were sent to my job. I return the flowers and she asked if I would like a new arrangement, I told her my surprise is already ruined and that we will never use them again. But to tell me that's the way the flowers came in, they should have called my husband to offer him something else, That's really sad to send something out of your company that looks like that and then to make excuses.

Emily Hennigan

Please do not do business with Crofton Florist. I ordered a tea cup filled with small flowers and some roses. What was delivered was a metal container (painted) with 4 large pink tip roses and one red rose and a clump of baby's breath stuck in the arrangement. I tried calling Crofton 5 times and no one would answer. So I called my Credit company and they back out the charge. When I finally got in touch with Crofton Florist and spoke to her she wanted me to send a picture. I sent what I ordered and what I got. Told her I was not happy and I would be calling the Credit Company and her answer was Go Ahead.

Michelle Morningred

Prom flowers ordered and prepaid weeks in advance. Promised for 10 am pickup. Arrive 10:15 — they’d lost the order. Told to come back at 3. Arrive 3 — they’d lost the order. Told to come back at 4 but refused to leave. Walked out of store with adequate wrist corsage at 5.

James Beall

This place is a joke. I placed an order to be delivered to my wife on her birthday. Needless to say they never showed up. I called the number listed on the email receipt multiple times over 2.5 hours with no answer or answering machine. I should of paid more attention to the previous comments. Don't disappoint a lady; order elsewhere.

Sandra B.

Limited in-store selection

Ms Pat

I wasn't home on the Friday 12/15 when the flowers were delivered so the driver left a delivery notice on my door to call the florist. I called Saturday after a half an hour later someone finally answered, I asked if they would be redelivered if not I would come and pick them up. I gave her my address and was told I was third on the delivery list and that would be around 1145. The shop closes at 12pm. After calling with no answer and 3 hours later still no flowers. The only plus is I have a security camera so I did get to see them and the balloons hopefully they will be delivered Monday who knows what they will look like, so much for my birthday flowers but it's the thought that counts although I don't know who they are from.

John Wilson

I ordered a corsage for my wife as we were chaperoning a prom. I was suppose to pick it up at 3pm. They closed at 5pm but I showed up at 6:30pm. I was super late. They were closed but still in the shop making flowers for the next day. They were very kind and opened up and gave me the corsage without attitude. If I had gone anywhere else and showed up 1-1/2 hrs after closing I am sure I would not have gotten my flowers.

Heather b

If i could score a zero i would. I had flowers delivered to me as a surprise. Well the surprise was that most of the flowers looked dead, wilted and pitiful. When i was sent the picture of what the arrangement was supposed to look like...i was horrified for the man that sent them to me. The arrangement compared to the picture online lacked multiple flowers, and was mostly greens. Not only was it lacking flowers, the flowers in the arrangement were mismatched colors. Think a light pink lily (ONLY ONE, not the FOUR pictured) 2 peach roses and a RED rose. How, in anyones right mind, does a dark red rose belong in an arrangement with peach roses and pink and purple flowers?! Not only was the arrangement horrific, but the customer service is EVEN WORSE. When i called to see about getting him a refund, or get a replacement arrangement made, the girl that answers the phones was absolutely rude and arrogant. When I told her how bad my arrangement was I was given a response of, "Oh Sorry, we'll do better next time." Next time?! What about this time? Insane to speak to an already upset customer that way. After speaking with a manager they were sending a driver out to pick up the flowers to send a replacement the next day. When i called out of courtesy after 2 hours, to be sure the driver would get here before my office closed, the receptionist at the florist immediately cut me off and stated that she didnt have control over how long the driver took. When i told her she came off as rude and condescending, i was met with a laugh. The workers and the flowers at this florist are absolutely AWFUL. Im all for supporting local businesses, but a local grocery store would provide better flowers and customer service.

Lori Perez

I ordered flowers for a funeral. First, the florist did not call to confirm the location of the viewing. The viewing was held in gambrills and the flowers were sent to the Annapolis location. I had to drive to pick them up and deliver them myself. The funeral director indicated how poor the service was if he didn’t receive a call to confirm time of viewing or location of viewing to coordinate delivery. In addition to having to hand deliver the flowers, which caused me to be an hour late to the wake, the flowers were not sold as advertised. The bouquet was tiny despite the fact that I ordered and paid for the largest bouquet. Some flowers were dead and droopy - really? Funeral flowers dead and droopy? It was pathetic. I was embarrassed to walk in with such a poor show of respect for my loved one. Horrendous! Reading the reviews on here I can’t believe this business is still open! Don’t waste your money!

Eboni Hustle

Nice arrangements.

Manny Perez

This place is a joke. No way they will be in business for much longer if they keep this up. The flowers looked Like my 7yr Old put them together I was embarrassed an ashamed. This was for a funeral you only get one chance to do it right. I hope you are ashamed of yourselves.

4 20

The best around!!