I ordered for my mom birthday enchanted cottage. What we got, not even close to the picture. I will not even complain about this. What is my problem, when we called around 1:30pm, we been promised that flowers arrive before 5pm. At 4:45pm I got call, that delivery stuck in traffic, but it will be in about 20 minutes. No flowers arrive in 20 minutes, nothing even in 40 minutes. Delivery was complete AFTER 6PM.
Some lady run in to my parents house, start mumbling something that no one understand what she even try to say.
Yes, flowers are beautiful, but wrong. First what we received, and on second what it should be.
One star, for late delivery, and sending wrong flowers
Promises me exact same flowers will not fix the issue. The biggest issue wast that delivery was AFTER 6PM!!! Even, I was promise flowers will be delivered before 5pm. Do you see difference between After and Before?
Honestly I do, and cant understand why no one was able to contact me and explain me situation?
I can understand speech disorder, I can understand when someone calling me and keeping me posted what is happening. I can't understand when I talk with owner on the phone and mention that I try to call around 5pm try to find out what is going on, and no one answer phone. And on this respond owner saying "its impossible. we forwarding all phone calls"
Do I really need exact same flowers for next time? I don't think so. Do I really going to use you again? Even after you try to make visibility doing right, I will not use your company again.