When I decided to go with Diana for my wedding I was super excited. The flowers were beautiful. And then as the days drew nearer she had called to let me know that she had forgotten to add a few things onto the invoice (my toddlers boutonnière and my flower girls wristlet) but she was just going to give them to us as a gift which was nice of her and we appreciated that. Then a few days later she had called me to ask what time I wanted things set up and when I told her that I wanted everything there and set up by no later than 3pm she told me that she “doesn’t want to be hung up all day” and that she would prefer to have everything there and set up by 11am. I then went to her shop to drop off painted bottles that we had arranged for her to deliver and set up at the wedding with the flowers inside of them. She had then called me to tell me that she “has an issue” and forgot to add one of the arrangements onto the invoice and that I needed to come pay her an extra $100 that same day that I had already went out to her shop and she had failed to mention that when we were there but refused to take responsibility for her mistake of forgetting to add this to the invoice. Which in turn should not be the customers issue if the owner of the company just forgets to add it on. So we once again drove out the following day to pay her the $100 to just be done with it and make sure things would go as planned on my big day. When the wedding day arrived she showed up 1.5 hours late to the venue (showed up at 12:30 when she made a big deal that she wanted to be there by 11 so that she still had time to do something with her weekend) and then didn’t even set up the bottles on the tables like we had paid her to do and she refused to reimburse my father after he had asked for a refund on that service since, once again, she did not perform the service we had PAID HER TO DO. Whatever you do, do not use this lady. She is disrespectful, dishonest, and has absolutely horrible customer service. She over charges and doesn’t stick to her word. She is very forgetful and will blame you for her mistakes. I will never recommend anyone to use this company.