Reviews of The Blue Iris (Florist)

Jonathan Han

You only had one job and yet you failed miserably. Ordered a $100+ bouquet via BloomNation to be delivered to her workplace on Valentine's Day. Gave very clear delivery instructions. Even called Mike the Florist moments after ordering to confirm everything was a-okay. He reassured me so. Close to the end of business hours on Valentine's Day, I called Mike the Florist who again reassured me it'll be delivered within the hour. Was it? Eight hours later, I get a delivery notice. No details on when or where or who. Day #2 and still no flowers. Mike the Florist tells BloomNation who tells me they were delivered. Guess what? The flowers showed up at another office 1.5 miles away. She picked it up after work two days after Valentine's Day. He tells BloomNation: "Unfortunately, due to an error, the sender's special instructions were not provided to the driver. Upon arrival. the driver could not locate [recipient]...[He found another address] where the driver finally made the delivery." I paid a lot of money for flowers that arrived at the wrong location two days after the fact. BloomNation assured me twice that Mike the Florist would be "reaching out, directly, to make arrangements to remedy the situation." Nothing. Dude, this is your business. I'm not asking for a refund. Okay, maybe the delivery fee but you guys screwed up. The easiest and best remedy is an apology. Send me an email, call me, whatever and just apologize for the mistake. Or at least apologize for making her walk a few miles out of the way two days after Valentine's Day to pickup flowers from the wrong address. Dude, that sucks. It's not just good customer service. It's the right thing to do. Weddings, funerals and Valentine's Day. Three times you can't fail at your one job of delivering perfect flowers...and yet you did and somehow seem content to ignore and pretend it didn't happen.

Melodie Denis

They did a beautiful job on this and went above and beyond by including an additional vase with another arrangement to add some color to give this a more "birthday" look. I ordered this plant all the way from Canada , for my sister in hawaii, so I really appreciated receiving a picture of the actual arrangement, before it was sent out. I will definitely order from Blue Iris again and like that they offer flowers and plants with a more unique and modern look than the generic and cheap vases/ arrangements that are everywhere else on the internet. Thanks again!