Reviews of Omel Flowers (Florist)

Angel Cortes

My wife went and order some flowers. When she went to pick them up it wasn't exactly what she ordered and she was told " I don't have time for these little orders". Obviously we will not be buying there anymore and as a business owner myself I wouldn't allow any staff member to talk to customers like that! Very DISAPPOINTED!!!!!

Axl Chirinos

My friend recommended this location for me and I'm happy to say I'm very satisfied.. Ordered a Corsage and Boutonniere at noon and got it in the evening! Fantastic service and they made sure we got what we wanted. Very happy!

Bonney Vitta

Family ordered peace lily plant for funeral service. Selected and paid for the largest one. They delivered the smallest one, and it had no blooms at all. Guess they didn't think we'd be there to know the difference. What a disgusting thing to do. Use them only if you want to be cheated out of your money.

Tito Reyes

$60 ogly and old flowers

The Regalado Brothers

Amazing customer service. I went for last minute corsage and they gladly helped me and was able to provide me with beautiful and fresh flowers!

Chedech Usa

I has very bad experience with this place. The products is very bad quality, expensive, bad time to delivery and the attention is very bad too. You can look other places best in the same area.

Yailin La Rosa

Never again! i ordered an arragement for a baby and they send me a picture and they did a horrible tiny arrangement nothing like the one i ordered. I called them to dispute the problem and the manager Maria hung up on me. Do not recommend. They charged extra for a ballon and they didn't send it.They take advantage of the orders made by phone.

Julie Brown

Omel definitely came through for me. My experience was that I ordered a dozen roses from FTD to be delivered to the hotel in which I was staying to attend a university graduation the next day (Saturday). When the delivery finally arrived, the roses were old, bent, and tied together with rubber bands. I called FTD back to complain. They went to work to find a local florist to fix this problem. Happily, they selected Omel Flowers. Omel florists went over and beyond. Not only was the arrangement they put together beautiful (yellow roses over greenery, with a pretty purple bowed ribbon to hold them together, in nice quality wrapping), they also had it delivered well after hours in the evening. I encourage all to use this florist and will definitely ask FTD to use them if/when I use FTD again.

chris azamar

OMG worst flowers EVER! I ordered via FTD and didn’t get what I ordered!! Very disappointed. I will never use FTD again because of this order

Guillen Trucking Inc

El peor lugar del mundo , el delivery no llega a la hora que pides y tampoco las flores y arreglo son lo que ellos te dicen , la senora que responde el telefono es muy grocera No se los recomiendo para nada

Juan Fernandez

Nunca se les ocurra ir a esa floreria lo digo por esperiencia en el cumpleano de mi mama le pedi flores y no llegaron a tiempo y flores en mal estado y la que atiende dos centro americana y un hombre de lo mas groceros , no acepto excusas ustedes son unos estafadores que no tienen madre

Yaritza Perez

Túve una muy buena experiencia cuando fui a este Lugar. Me encontré con la mejor atención que se le puede dar a una persona. Estoy súper complacida con el servicio, súper rápido, con una entrega súper rápida y con un 100% de satisfacción. Gracias por el trabajo tan especial que realizan en este lugar

Carlos Lima

Yo les compre un arreglo floral,para delivery y lo principal que era que le pusieran la tarjeta de mi parte,y no le pusieron nada,so la muchacha buscaba y buscaba y no veia de parte de quien venia,so yo tube que preguntarle si le gustaron las rosas,algo tan sencillo y no pudieron hacerlo correctamente,so lo que trate de hacer tan nice gracias a ellos me lo arruinaron.

Jorge Sanciprian

Is too expensive for one rose I got charge seven dollars. Imagine the cost of one dozen roses

Danaisy Morejon

son pesimos mi esposo me mando un arreglo con deliveri y me lo dejaron en la puerta ni se tomaron la molestia de tocar mi puerta lo pusieron en el suelo NO SE LA RECOMIENDO A NADIE A DEMAS DE CARO NO TERMINAN BIEN EL PEDIDO

Julian Rodriguez

I am very dissapointed at this place. I have never done this in my life. First the roses were Dead, second the heart was so small it fit in my hands. You might think it was a cheap but I actually paid 75 dollars for this. if I would have known how cheap and bad the roses were, I would have never order anything. Everytime I would call they would actually Hang up on me, because I wanted a confirmation of the bill payed because I got charged twice. Then after telling me the delivery was gonna be at 12, it was actually deliver at 5 o'clock. So please if ur gonna buy flowers for a special person please avoid buying from this place if you truly love the person your giving the flowers too.

Esteban Figueroa

I do not recommend bad service order a floral arrangement for valentine day and they did not give me the same thing I had ordered

Carolina D.

Great shop. Super friendly staff. Well priced and great quality flowers and vases.

Janet Castillo

Horrible service! Also superexpensive for something that only had 2 roses and totally different from what I ordered online!!! Never again! Super disappointed

Alejandro Castro

Good attention and beautiful flowers

Natalee Lima

BEWARE!!!! Just like everyone else on these reviews, I placed an order for flowers with Ronald who was originally very helpful. I was happy to have a beautiful arrangement sent to a co-worker for a funeral. I placed the order a few days before the date of delivery leaving Omel Flowers plenty of time to coordinate. We order a colorful arrangement that was to be delivered on a Friday for a Saturday Funeral. My co-worker returned to work on Monday to thank us for the arrangement and showed us a picture of an all white DROOPY and DYING arrangement that was delivered on Sunday. I was extremely upset as anyone would be and I called the office to speak with Ronald who told me that he was busy with someone and would call me back in 15mins. Needless to say no phone call and to top it off with AWESOME Customer Service they continued to ignore every phone call I made until I used a different phone number to call. They picked up and this woman who claims to be the owner, CAN NOT SPEAK ENGLISH and she yells at me and tells me to stop talking and that I should have ordered white flowers to begin with since its a funeral and that I should be happy that my co-worker loved it! REALLY????????? Ridiculous and Unproffesional to say the least. BEWARE!!!

Edwin Medina

El peor lugar para ordenar flores, el delivery llego tarde, lo que pedi no fue lo que enviaron pesimo servicio al cliente malisima atencion la persona que atiende el telefono tiene mala actitud y no sabe responder a las preguntas.

Holmes Beltran Jr.

This is the worst flower shop in the country. When I got married they charged a lot of money for one single bouquet for my wife and the day off it wasn't ready and it wasn't the one we paid for and when we told them it wasn't the right arrangement the owner said "oh well, that's what's ready now" seriously? These people are thieves and non professional and the witch owner has an attitude. I think they're Colombian so that's explains a lot. Don't waste your money on this place. I gave them one star because that's the only was to leave feedback.

Genesis Gonzalez

not even 5 minutes into the phone call and the owner lready gave me attitude

Ingrid Delgado

Never have I encountered such a Mickey Mouse operation. I placed an order for a rose arrangement to be delivered to my wife on her birthday(135.00) two days prior to her birthday, I explained to Maria that the order needed to be there by 1:30 pm. When 2pm came about and no flowers, I called her. She said the delivery man was on his way and would be there shortly. I called her back an hour later(still no delivery) and she said that she would call me in 5 minutes. Of course no call. I kept calling the shop and no answer. At 3:30 someone finally picked up my call and said the flowers were delivered to the security guard. They managed to ruin the surprise. DO NOT ORDER FROM THIS PLACE!! I'd rather pay twice as much and have the flowers delivered by a real florist not this strip mall poor excuse of a shop. What a disappointment!! Typical Hialeah business owned by recent arrival "Balseros" "Rafters" who have no concept of what a service oriented business is supposed to be. Needless to say, I will spread the word around. Again, DO NOT ORDER ANYTHING FROM THIS POOR EXCUSE OF A FLORIST!!! And as you can see by the grammar on the good reviews, these were written probably by her or her cronies. Very bad English which leads me to believe they were all "Balseros" who work there.

Imayacil Montesino

Great service super friendly loved it :)))

Ann Becker-Alexandrino

Terrible. order sent came 1day late. Flowers not worth the money paid. Also owner is EXTREMELY rude. No manners, talks over you and hangs up on you. The are too many other florist who are better. I do not pay to be treated badly.

Jessielynn Avila

This place ruined my wedding day. I paid way in advanced for all my flower decorations. She never even arrived on time to the church. The flowers for the reception were all different sizes and colors from what I ordered. Her excuse was she was in an auto accident. My perfect moment was still perfect because I married the love of my life and flowers are material things. But Omel’s flowers made my special day a little less special filled with tension and worry!

Brenda Lopez

Recently purchased a flower arrangement from this shop and I am very pleased with the service. They did a great job of making the process simple for me, by helping me choose a great arrangement for the occasion and providing excellent customer service.

Melissa Martin

I love Omel Flowers ive been going to them for 6 years now and ive got to say they do beautiful work. Just recently i got married and Maria really helped me with pricing and fullfilling my needs as far as looks and colors. Everything came out beautiful even the guest faught over the center pieces i highly recommend this place to everyone

Odalys Gonzalez

Great and amazing service and beautiful arrangements excellente servicio y maravillosos arreglos

Arlene J.

This place is a joke im so disapointed dont buy from here

lazara Prieto

Brides beware!!!! the flower shop took 500 dollars that I paid for my daughters wedding and because i reduced the order to just the Centerpieces they refused to refund my money or give me the flowers that I already paid for!! I have a complaint out to the better business bureau about getting my money back. The owner feels that she can do what she wants with customers because its her flower shop so do yourselves a big favor and go to another shop for your wedding flowers!!

Bonnie sbv

STAY AWAY! Terrible customer service I don't even know how they're still in business..

frank bartilotta

Ordered rose bouquet through FTD 5 days ago for our anniversary to be delivered early morning. They don't guarantee time but said they would let the florist know . I called FTD starting at 9:30 am to get an idea of delivery time. The person I spoke to hardly spoke English and could barely understand her. Spent 20 minutes on the phone and got no where. Called twice more same thing. When I called the third time I asked if I could speak to some body in the States she said she could not allow that. Flowers arrived about 5 pm. Service was terrible from FTD and Omel flowers . Will never order again from either place. I should have just ordered from Publix who has great service and better quality. I know .Worked there a lifetime. Very Dissapointed !

Ibrahim Arce

I paid $171 for this flowers , I told them I want a big one, the told me this one was 24 rosas and went my wife received it was only 17 rosa. I called this people and the lady on the phone talking with a lot of attitude, my last time buying from this people. Do waist your money. They are stealing people’s money.

Linda Mooney

i bought from FTd and they delivered half dead flowers from Omel

Yony Pupo Guevera

(Translated by Google) I am one more Victim of this Flower Shop, since I worked there with all my availability and dedication, and the owner of there Maria Grabiela to the I resign in this Job and wait for me to pay my liquidation. She refused to pay me and even the Authorities have to take several times and ahun so I do not pay my salary. With this I want to tell those people who are looking for work to be careful with people like that. I only say one thing and that is that there is a GOD there who sees everything and is the one who will give you accounts tomorrow. (Original) Soy una Víctima mas de esta Florería,ya que trabaje allí con toda mi disponibilidad y dedicación,y la dueña de allí Maria Grabiela al yo renunciar en este Empleo y esperar a que me pagara mi liquidación.Ella se me negó a pagarme y asta las Autoridades tube que llevar en varias ocasiones y ahun así no me Pago mi salario. Con esto quiero decirles a esas personas que buscan trabajo que tengan cuidado con personas así.Yo solo digo una cosa y es que allá Arriba ahí un DIOS que todo lo ve y es quien el día de mañana le tienes que rendir Cuentas.

Roberto Salinas

Nice!

Claudia A. Stucki-Kunz

Don't order from Omel Flowers. The first bouquet, half of the flowers where hanging half dead already. So I returned the flowers. The second bouquet looked like a $20.00 from Publix. I am sure my nice payed $ 50.00 +. It's just upsetting - don't order from here!!

Zohar transport

I been calling for the past 1hr and they don't pick up the phone!! I called yesterday Friday! Same thing

D'Angelo Mazariegos

Amazing customer service and beautiful roses were delivered on time to my loved one. I will definitely be using Omel Flowers in the future!

yurenia del rio

ese lugar no se lo recomiendo a nadie no sirve pedi un areglo de flores a una hora por mi aniversario con mi mujer y me lo llevaron 3 horas despues y ni me tocaron la puerta me lo tiraron hay bajo la lluvia fuy a quejarme y me trataron super mal y les llame la policia y la policia dijo que ya eran varias veces que se quejaban , ah y el areglo caro y super feo nada que ver con el que ellos te ensenan en la foto

Ariel D Milian Arrastia

lo peor su dueña no sabe hablar solo ladra

Oneida Reyes

horrible service, flowers never showed to the funeral home. NEVER will order from them again. when I called them to find out what was going on the lady that was talking to me she hung up on me and never called back. HORRIBLE SERVICE DO NOT ODER FROM THIS PLACE

lisa golley

So my soon to be husband ordered me flowers for Valentines day, requested they be delivered Friday Feb 13th, Instead they were delivered on Thursday 2/12 and they were actually dead old flowers with 3 new roses. The water was moldy in the bottom of the vase and REEKED of dead flowers. When I sent the pictures of the flowers to my Hubby he called them IMMEDIATELY, he was told maybe next time he should up grade the flowers to a larger size! HE PAID $150.00! when they were told the flowers were dead, he told them this was unexceptable, and all they did was hung up on him! NEVER EVER ORDER flowers from this rip off place! I would have gotten better flowers from PUBLIX!!!!

Victor Julian

(Translated by Google) That florist does not work, they don't deliver the fleets on time and they throw them at the door and they are also rude (Original) esa floreria no sirve no entregan las flotes a tiempo y te las tiran en la puerta y ademas son unos groseros

Linda Thompson

Customer service is horrible sent a teleflora bouquet that cost $39.99 in teleflora for a $89.99 bouquet horrible when you can atittude and as you can see others reviews then they act like they have no recollection of you wow !!!

Lena Iuliano

My kids sent me roses and Omel sent carnations and half were already dying. Horrible! I hope they correct this today.

Benjamin Rodriguez

Excelente lugar para compral Flores

Cristina Acevedo

They don't even deserve a star. Worst flower shop ever. Plus if you apply on indeed for a job here, don't waste your time. They left me hanging. They call for an interview, I went there, Maria told me to come the next they, i went but they told me that she was not going to be there so they will call me. I waited 5 days still no call. I CALL TO SEE IF THE JOB OFFER WAS STILL OPEN AND THEY TOLD ME NO. SO UNPROFESSIONAL. THIS PLACE ITS CONSIDER TRASH, PLEASE IF YOU READ THIS DO NOT APPLY IS A WASTE OF TIME AND MONEY.

Simjo Edappara

I usually don’t write reviews but need to make others aware. Have to say Omel flowers is one of the worst businesses I have ever dealt with. Ordered a $200 dollar wreath from Proflowers for my wife’s grandmothers funeral services. Not only was the wreath delivered 2 hours late but it looked like it was not worth more than $25 dollars. Called Proflowers furiously and got a refund. The general manager at Omel contacted me the next day with the following email: Dear Simjo, From our team we would like to extend our honest apologizes for the issue we have caused to you and your family during this difficult time. We did not do it intentionally and we hope you understand this. Our driver has informed us that you have contacted ProFlowers with the issue, but besides of what ProFlowers has offered you, we want to make sure we do this right and we want to offer you a in-store credit for the full value of your order for any future purchase you may ever need, as I mentioned before we are deeply sorry and hope to make it better as some point. Regards, Ronald Aguilera General Manager I contacted them a few months later to take them up on the store credit they issued and never heard back. Please stay away from Omel. Not sure how they have stayed in business this long!

Wendy Fernandez

i would say the two times I've worked with them i had a really good experience.. the delievery did take a bit londer than expected, but evrything else was good. The arrangement was absolutely beautiful, excellent costumer service & i was very please with my orquids, thank you :)

Shane Carter

Horrible horrible horrible. I ordered from FTD at 8.30amon Monday December 14 (my 22nd anniversary) flowers not delivered till 430pm. I called FTD a couple of times to ensure early delivery. For $200 I expect to have an outstanding service level. I hope this business ceases to exist.

M Sal

Best flowers my wife has received. I ordered being 300 miles at 9:30am they had it delivered by 11:00 am. THANK YOU OMEL

Jane

Ordered flowers through Teleflora. Zip code for delivery was 33023. They assigned it to Omel Flowers. Flowers were delivered not even close to what was ordered and flowers were not fresh at all, all dry and was delivered at 3.30 p.m even though my husband ordered it day before. When I called and complained they assured that next day they will send exactly the one that was ordered. They did sent another one but again - not even close to the one that was ordered and yes, they changed dry roses to lots of other cheap not colorful flowers. My husband paid $75 I would rather have flowers from Publix. Not recommending this shop if you ordering via web-site

Milagros Alvarez

Worst flowers I have ever bought. By the next day the roses were dead. So disappointed. And the arrangement looked nothing like it was supposed to, super small for so much money. Called the place several times and they didn't answer. When they did, the person who answered was very rude and insulting my intelligence. $5 flowers that I buy on the streets are much healthier and last much longer than those. DO NOT BE FOOLED. They promised me to send me another arrangement which never happened. It was all a scam waste of money. Still trying to contact them and it seems impossible

Cesar L Castañeda

mande a hacer un arreglo floral, con una hora determinada, no llego a la hora fijada llame y la muchacha que me atendio en muy mala forma me respondio y colgo el telefono, fui al lugar y al parecer el dueño me atendio se disculpo, y cuatro horas después de la hora indicada llego el arreglo, que debia ser de 8 rosas rojas y 11 rosas blancas., solo contaba con 7 rosas rojas y 5 blancas, la tarjeta de muy mal gusto escrita a mano solo decia feliz valentines sin nombres, pesimo pesimo,

Mayte Curbelo

My husband went out of his way to order flowers for my birthday. He used Ava's flowers online which in turn used Omel Flowers as their "designer". I thought they were pretty until he told me how much he paid. What a disappointment. He was changed $103.93 for an arrangement that was worth $15 tops. I called Ava's and first they told me they would reimburse me $10. I told them I wanted a full refund and would send them pictures. Once they saw the pictures they agreed, apologized and are in the process of working with my credit card company for the full refund. They told me that someone form the flower shop would be by to pick up the unwanted arrangement ... it's been 2 days. I called Ava's back, they gave me a reference number and told me to discard the flowers.... which i have now done. Reading all the reviews i see that unfortunately i am not alone. Wonder how they stay in business.

Zurima Gallo

Good service. Amazing flowers!! ❤❤

Candice Doerr

I received flowers 2 days ago and they were wilted. I called and spoke to the manager and he said he will send out a new arrangement. We agreed upon them being delivered today between 9 and 4... called again this morning to make sure and the person I spoke with said he saw a redelivery order and would get them out... I've been calling ALL day and my call is sent to voicemail. I just left work and NO flowers. EXTREMELY disappointed and no one has called me back or has answered the phone... I'd post pictures if I could. My flowers are dead and the lilies are browning. AFTER 2 DAYS...

Gabby Gabsalot

They honestly don't even deserve a star ! my bf ordered the flowers for me on Friday morning i received them Tuesday afternoon! they aren't even the same flowers he actually order! He called about 10 times and they kept hanging up on him and wouldn't refund him the money ! The flowers are almost dead ! terrible terrible place DO NOT ORDER FROM HERE !!!!!!!!!!!

Ronny Encarnacion

Irresponsable, hice un pedido 4 días antes y nunca llegó.

Yannier Rodriguez Aguila

De las mejores atenciones. Nice place!!!

Adianis Romero

"The flowers were very beautiful very well arranged and very fresh I we'll definitely use this service again."

Naomi Lopez

My boyfriend ordered flowers for his sick mom while he was in Seattle and I was shocked to find a wilted, sad arrangement of flowers that I truly didn't want to take to his mom in the hospital. I was sorely disappointed in the quality of their flowers.

ShayRoc Push

I had placed an order of flowers to be sent to a business the same day through FDT. They arrived early afternoon there after and were fresh roses with carnations ready to bloom. The arrangement of flowers were picked to bloom throughout the week. I can't wait to see how they turn out! Great fresh flowers with vibrant color!

Gaming with Eomy .

Very happy with the fast service and arrangement. Flowers were beautiful and fresh. Thank you.

Alba Ulloa

Nasty people, over priced. RIP OFF I paid $107, I should buy from publix better price, better service and I would be more than happy with it...I never ever visit this place again, not recommended at all... La dueña super pesada, have lo que ella quiere no lo que el cliente quiere, super caro, hubiese ido a Publix y estaria complacida con la atencion y calidad, no visitare este luchar mas y lo recomendare para nada

Karen Escalona

My wonderful boyfriend bought me flowers from this place and they were terrible. I love the thought he put into it and I would love anything he gives me even dry flowers but this place stole his money! The flowers were dead and very old! The water was so dark and dirty . Disgusting! And the worse part is that they charged him $80 for a Large boutique! Large! That thing was so SMALL!!! It had less than 8 flowers in them! Do yourself a favor and ignore this place! When I called the owner was more understanding. Even though I wasn't happy she offered to make it better. I appreciate what she did. She handed the situation correctly. Even though my first impression was bad I hope we can give them another chance for a better one.

Maria Mojica

My husband order me a deluxe bouquet for our anniversary this people brought it a day early and the flowers died the next day. Also it was supposed to bring a balloon that says " I Love you" they brought me a balloon that says "your special" The Flower arrangement did not look nothing like the picture on the website.. Very Disappointed.. I called to complained the manager was rude.. and they send out another that was ugly looking and died the next day. Never again will he order from these people.

Carlos Taboada

Las mejores de todo Miami

Simply Dulce

horrible service. they are used as a third party company through teleflora. teleflora can be found through groupon. please be weary for these unprofessionals not only takes ypir money but also dont answer your calls.

Jean Edward Calvino

Order via FTD and they did not look as expected. Yet, my grieving friend appreciate them.