Reviews of McKenna's Flower Shop (Florist)

Nancy Rollinson

Very nice and friendly over the phone. I couldn't decide on an arrangement, so I let the professionals decide. Was excited to see the flowers that would be delivered to my mom's workplace. Unfortunately, I was rather embarrassed by the arrangement. It did not look like a professional had put them together. In fact, it looked like some nice flowers just stuck in a vase. I didn't say anything, but when my mother told me later that she wasn't very impressed with the arrangement, I had to agree with her. Very disappointing. Update: The owner Michael McKenna called me, to not only apologize, but to also to see how he could make it up - right down to offering to refund my money (which I declined). I appreciate the time, attention and offer to make it right and will take him up on it the next time I need an arrangement for a special occasion. I'm upgrading my my review, not for the arrangement, but for their service to make sure their customers are happy and satisfied. Latest Update: I took Michael McKenna's offer up for Mother's Day and boy did he deliver! Absolutely gorgeous arrangement and he threw in a box of truffles. Prior to picking them up, we had agreed on a very discounted price. When I got there he told me just to take them. SO generous, but I couldn't - talk about wanting to satisfy his customers and stand behind his guarantee! BTW - he was so bother by the first delivery to my mother, he thought about how it could have possibly happened - plausible reason and what probably happened - flowers were put in vase with ticket, awaiting designer to arrange. Delivery person grabbed them before arrangement was made.

Jeri Bodington

friendly, professional, family oriented with a great assortment of your favorite flowers plant, etc.

Jacqueline Cruz

Nice place

Peter V. Disch, Sr.

The Best there is.

Alexis Clement

The most beautiful bereavement pieces I've ever seen!! No other florist in Norwich comes close to their talent. Thank you so much!

Vic Zielinski

Great people

Witold Witkowski

Overpriced

Juana Eurek

The staff is helpful and great, the Flowers are the freshest you can get without picking them yourself

Shelby Davis

I had always received amazing flowers from a boyfriend a few years back.. I had to beg him to let me know where he got them from.. it’s mckennas! Great prices, great quality, always nice and professional. Their flowers last quite some time longer than anywhere else I’ve bought from or received from elsewhere. You’ll never be disappointed going there!

Dan Vasbinder

Placed an order from out of town to be delivered in CT today. They delivered right on time this morning but wouldn't leave at door (too hot and windy) as no one was home. McKenna's Called me (who does that -wow! ) - asked them to redeliver later today. They did and in less than 2 hours. I am so happy with the service and the beautiful arrangement. Thank you everyone at McKenna's Flower Shop!! Deb & Dan

Ronnie H

I grew up in Norwich now live out of state.I have always used them to get flowers.but they were to busy to answer the phone or return my call.

Dan Cregg

Used them for our wedding in June. We were overly happy with everything. Awsome place, good people.

James Stolaronek

A true mom and pop shop. Unbelievable service. You go in with a vision and an amount you want to spend and they make it happen. The also offer cards, homemade chocolates, and homemade soaps. Flowers for any occasion.

Marnie Lewis

The recipient was very happy but I wish it had come more as described. Had a typical clear vase instead of a frosted purple vase as described, pink roses instead of bi-color roses as described and was shorter in height then described. We ordered the deluxe (Daydream Breeze) and what was described and pictured was far more grand that what was made. I know there are always florist adjustments that have to be made based on what they have on hand. It's just that it was for a special lady and we wanted an extra special arrangement. I probably should have called to ensure what it would look like or the importance of those little details that made the arrangement stand out to us in the first place.

Gina Sherman

Very helpful and kind.

Janet Gidius

Always helpful and ftiendly

Judy Hausler

We scheduled for us to pick up our floral designs for my daughter's wedding. Every piece was wonderful. We were also able to rent a Birch Tree Arbor as the theme of the wedding was natural and fairies. The arbor just put the absolute finishing touch for the wedding pictures. They were kind and professional, it was a pleasure doing business with them.

Robert Ferris

Great little shop, perfect corsage, boutonneirs and bouquets.

michelle hinton

Wonderful staff. Beautiful store. Great pricing. Thank you

Connie Suchoski

It was my first time going into this place but my dad's second time but it was a very nice place an the people their where really nice an very helpful

T Schulz

Amongst the best quality and fair prices in time of need

Audrey D

THEY DON'T DELIVER ON TIME!! Tried to send a surprise to a friend at the hospital for the birth of her baby. This florist ruined it!!!!!! Did not deliver while she was at the hospital (over 24 hour notice) then further went on the call her and tell her they were coming to her house. Not one apology!!! Update: the owner is a very nice man that did call and apologize. I feel like this was a one time problem and would use them again. The flowers were beautiful.

Elizabeth Rivera

Michael the owner is a great guy....and the staff Michelle, Taylor, and Leah are so good at what they do, best florist if you need any flowers for any special occasion

Ken Houtman

Great deals good service

Franz c Nerette

Friendly nice smiling

Becca Walden

Very very friendly staff!! Flower arrangement was beautiful!

Jessica king

Can't say enough good things about the staff here. They are extremely personable and make you feel very comfortable !! Special thanks to Michelle for easing my mind about my upcoming wedding.

Alejandra Perez-Handler

I am using Mckenna's for my wedding flowers and even though they are on the expensive side the employees are very friendly and the quality of the flowers is wonderful.

Deborah Robbins

Thrilled with our special request pieces! Michael and his team are awesome.

Kay Siconolfi

My mom's dog passed away and I got that kind of call that makes you just want to jump in the car and drive for an hour. Unfortunately, that just wasn't an option. I called these wonderful people and the woman on the phone was so sweet. In a couple of hours my mom had her spot of sunshine delivered and even though it didn't bring back her little angel she's loved for 11 years. It did bring her some much needed cheer. I will so call them the next time I need something for mom and the arrangement was beautiful to boot. I'd give 10 stars if it was an option. Thank you ....

Alis Hill

We use McKenna's Flower Shop for all our floral arrangements. This time I asked for them to make my bridal bouquet. I sort-of knew what I wanted but needed expert help. Luckily, they just had a showing at the Mohegan Sun Bridal event and had several bouquets left over which helped give me a visual. I worked with Michael and he was AWESOME!! He was very polite and professional. I didn't really have colors picked out but he gave me great suggestions and advice. Their price is was affordable and the flowers were/are ABSOLUTELY BEAUTIFUL!! Thank you McKenna's Flower Shop! (Photos Credit: Kaiden Images)

Jack Maliszewski

Absolutely perfect. My go to florist. Has never disappointed me. Worthy of your effort to get there and get the flowers you need.

orisheju ukuedojor

They are the best!

Stephanie Proost

I have had terrible experiences with this florist. The florist was not attentive and spoke in a tone that was not respectful to a paying customer.

Leah Brook

Local beautiful arrangements for decent price

Karen Maynard

Discovered by accident, driving by. We do business in the area and most definitely will be back. Great little gifts, friendly staff, we also found hand painted wine glasses by a local artist!

Ladygodiva1228 r

Best florist in town. Always have amazing flowers and arrangements.

Laura Smith

Wonder flower shop.

German Romero

Great and wonderful place.

Cathy Cosby

Excellent service, superb flower quality, etc. BEST flower shop I have ever been to! Owners are easy to work with and willing to work with you on any size order.

John Murphy

Order flowers yesterday for my mother's birthday and fathers day delivered to Maplewood cemetery. Person I talked to was outstanding. Found lovely arrangements and were there today. I am living on the west coast. My sister who knew nothing of what I had done said the arrangements beautiful. If u need flowers close them

Kristi Heck

Beautiful florals for any budget! Michael is amazing! McKenna's is locally owned and operated by the most kind and helpful people in town! The only place I would ever place an order with!