Reviews of MDS Florist (Majestic Design) (Florist)

10 E Huntington Dr Suite A, Arcadia, CA 91006, United States

DESCRIPTION

Here we offer you the opinions of real people who consume the products and services of MDS Florist (Majestic Design) (Florist) in the state of California.

As of day this firm receives a rating of 4.6 stars over 5 and this rating has been calculated on 36 reviews.

You must have seen that its rating is basically the highest, and it is based on a very large number of opinions, so we can say that the valuation is very credible. If there are many people who bothered to evaluate when they are pleased with the business, is that it works.

As you know, we don't usually stop to place feddbacks when these are correct and we usually do it only if we have had a problem or issue...

This Florist corresponds to the category of Florist.

Where is MDS Florist (Majestic Design)?

REVIEWS OF MDS Florist (Majestic Design) IN California

Jose Anguiano

I ordered an arrangement through bloomnation because they connect you with local florists so why not give locals a chance. big mistake. this florist failed to deliver bouquet on time on Valentine's day and would not answer phone calls/mail box full when i tried to contact them multiple times. This has never happened with any other florist even on the busiest flower day of the year. will never do business with them again but at least i got my money back for wasting my time.

Katerine Cruz

Uron Kincy

Got a lovely set of flowers on a Sunday afternoon

KatKat Wong

Victor White Handyman

Been using MDS florist for years now and working with Steve preciado before that, when he was in the Horticultural plant business as a side gig. We have always been pleased he's a great business man.

Ted graham

Gregory Papoutsian

What a great place! Huge variety of flowers and excellent customer service!

Mirna de Lira Lopez

Having recently ordered flowers from my best friend, I had all the confidence MD would come through again. My good friend was hospitalized locally and I wish I could be there - but work kept me away. Luckily I knew a good florist in the area. They took the extra time to rush this order for me and get it to the hospital before they closed for delivery. Thank you guys soooo much!

Sandra Chianese

Vanessa Fabelo

Love the flowers and color combos! Just beautiful!

Benjamin Tuon

My best friend was at the hospital after having her baby. Sent the cutest pink flowers and gift box. They spent some quality time explaining all the price points. I definitely recommend mds florist for all your floral needs. The delivery was prompt .

Elsie Tutunjian

Totally amazing and beautiful. MD's was super thorough and even contacted me directly to make sure everything was good with my order before they sent it out (was a larger order). Th flowers are also STUNNING. I recommend them to everybody, they do such a great job.

Yokohama Shoma

MD's Florist contacted me. I was able to interact with MD's Florist. And the flower was delivered. Thanks to MD's Florist.

Gregorio Giacinto

Kathleen Frederiksen

Great customer service, beautiful flowers and quick delivery!

Elby Bruck

After many good experiences with MD Florist Arcadia I've now had a really bad experience. A previous issue with an order I let slide until a hostile confrontation with the supposed owner tonight. NOTE: My neighbor is supposedly the owner. I tried to bring this up to him tonight and he basically told me "We set the prices for our flowers, tough luck". Really great commitment to customer service when I've spent literally thousands with you over several years (My average purchase is $300-500 and I tend to buy flowers from you 3-4 times a year) The owner was belligerent and combative, refusing to hear my perspective on what happened. He claimed to be well aware of who I was and the issue in the store as they supposedly called him that same day yet 3 months later has made no attempt to reach out and see what happened or if I had resolved the issue. Backstory: Ordered a flower arrangement sight unseen over the phone because the website was down and they were needed for a birthday. I arrived mid-afternoon to pick up the flowers and was presented with an underwhelming arrangement. Immediately I asked if there were other options as I had not been able to see what they would look like before hand (the website was down) and would not have picked this specific arrangement had I been given a choice. The price has not ever been a concern, I'd gladly pay more for something I wanted. The woman behind the counter deferred to another person doing the arrangements and the response was that they could not help me because there were other paying customers with orders and I was just out of luck. Now it seems silly as I am also a paying customer and considering the situation of not being able to have chosen the arrangement I should be given a bit of courtesy. No, they refused to help me. I asked for a refund and the woman behind the counter said she did not know how to process a refund, I would have to leave without flowers or a refund. I escalated the issue asking for a manager at which point the person doing the arrangements suddenly knew how to process a credit card refund. Seems odd they couldn't do a refund 1 minute and then the next all of the sudden they could, pretty shady. I mentioned my neighbor always had an MD Florist van and I thought he was the owner at which point they assured no, it was just a delivery person (see note above, my neighbor claims to be the owner even though they assured me he wasn't). I was running out of time and left with no options begrudgingly taking the arrangement. The issues here are several: 1. I wasn't able to personally select the flowers due to their website issue. This wasn't a situation of my causing. 2. Some customer service courtesy should have been extended as I had already paid and was just as much a "paying customer" as anyone else buying flowers that day. Considering the situation a little help would have made me a customer for life instead of disgusted by the arrogance of the ownership and staff. 3. Once MD Florist had my money I was no longer treated as a valued customer. Keep that in mind, it's all sunshine and rainbows until you've paid. 4. There are many flower shops in the area, all very competitive quality. You all buy your flowers from much the same places. "We set the prices" only goes so far when other shops care about their customers and treat them that way. 5. Pretending to not be able to process refunds in an attempt to quickly get an unhappy customer out of the shop isn't honest. 6. Either saying the owner isn't the owner to try to avoid a direct complaint, or someone other than the owner pretending to be the owner isn't honest. 7. If you are the owner then dealing with issues is just part of the job, even when it's not convenient. I'm your neighbor, what do you honestly think my opinion of you is, now after seeing you act like this? I'm a reasonable person, had I been able to select the arrangement or approve it this would be a different story. But that's only 1/2 the issue. The belligerent ownership and poor customer service are the more serious underlying problems.

Jose Michel

Stephanie williams

Every time I get photos from Jean at MD's they always come out great!! a+++ to work with and always creative.

D Mountjoy

The flowers I sent to my friend for her birthday were okay, but I had asked for a natural look, what they sent was a bouquet in a glitzy golden flower pot. I don't live in the area any more so I rely on the florist to send what I requested. Not impressed.

FAST///M3

Great Customer service with great flower arrangements

D Johnson

A friend recently sent me this gorgeous arrangement courtesy of these amazing artists at MD's Florist and I think the pic speaks for itself as to how beautiful they are. But, more than that, I am amazed at how long they have lasted! It's been a week and they are still going strong!! My friend was thrilled that they arrived when promised, and I I've found myself a new place to order from as well when I need in the future. Thank you, MD's Florist!! :)

Leah Cordova

jean does the most beautiful arrangements. I was happy to receive such beautiful flowers from her. Thanks for taking the time to make such wonderful flowers! And the best customer service!

Olivia Weathers

Super beautiful shop, lush arrsngements ,friendly service and prompt delivery. Thsnks mds for the superior service

Steven Preciado

Love using this flower shop. Always had the best service and prices are reasonable. Mostly use delivery and it’s always prompt and on time

Bertha Aguilar

Wonderful design. Fresh flowers with clean water is essential and a big plus for me. Execution and delivery was on time. Thank you for your design and professionalism.

itschasidy

Beautiful flowers

Bambam Cordova

Had a great experience ordering flowers for a friend. Price was as expected high end but still reasonable. Thanks to a great staff and efficient service.

Eric Wu

The flowers were absolutely gorgeous. I got them for my wife and MD's delivered an amazing experience. They is my favorite flower shop in Pasadena. The flowers lasted well over a week simply by changing out the water each night and they smelled wonderful. I would recommend MD's Florist for anyone who is looking for high quality flowers from a reliable and professional florist.