Reviews of Frances Flower Shop (Florist)

Lila Taylor

Wonderful place, so many gift items. Staff is so friendly. I recommend it to everyone. Flower arrangements are beautiful.

Jamie McDonald

The most perfect bouquet of roses my wife has ever seen. Worth the extra money over places like Kroger.

CM Clark

I love this flower shop! The online ordering is super convenient. The flowers look great (I've uploaded a picture) and the deliveries are on time. Highly recommend!!!

Shirl Hunt

Beautiful flowers

Jamie Massey

Frances Flower Shop is a great place to buy flowers for special occasions. I get my wife anniversary flowers every year and they are always great and delivered on time. Would definitely recommend!

Kym J

Great customer service

Billy Sowell

Year in year out some of the BEST customer service I have ever received from any type of business! FFS is the only place I will use for flowers! Thanks for being Soo helpful after all these years!!

Timothy Owens

I LOVE Frances Flower, I can alway count on them to give me what I want and make it look great!!!!!!!!

Gary Robbins

I greatly recommend this company. The flowers were beautiful and the service was excellent, Within 1 1/2 hrs after ordering I received a message from my wife that she had received the beautiful arrangement and was extremely happy. I will be using this company again.

Katy Bland

I have received flowers from here many times and they are always beautiful and last a long time. Best Florist!!

Shelly Cotton

I called from Austin, TX to confirm an order that was placed online Christmas Eve to be delivered on Friday during family hour for a loved one that passed away unexpectedly. There had been a glitch in their system and there was no record of my order having been received. They were very helpful in letting me place the same order over phone and delivering it same day, my call was at 3pm on Friday! I received a follow up call letting me know the flowers had been delivered. They went over and beyond service in getting flowers delivered in time.

Elizabeth Glass-Turner

Thanks for such prompt delivery to the hospital. I ordered out of state for friends facing a very difficult day and you gave a tangible expression for me when I couldn't be there in person. Thank you!!!

Randall Herrin

Got gotta say they did an outstanding job they was perfect on an order I made. Thank y'all.

Nancy Turner

Valentine flowers were beautiful and very close to the online pic. The flowers I've received from Frances have always been fresh and aromatic so I did not hesitate to order online. And as expected, they did not disappoint!

Kitty Ruiz

I love Frances Flower Shop! I've been using them for years and no matter what I need or what state I'm in they are always so kind. I just now got off the phone with Sarah and she took are care of me. I've noticed thier fresh flower arrangements always out live some other places where you are paying for the name. Give Sarah a call and let her make you and another person smile.

Darrell Leonhardt

Always a pleasure working with them. They do beautiful work.

Patrick David

Kate was amazing today! Placed a rush order from here in CA over the phone, and she was so helpful. Wished I lived nearby to always use them. Thank you so much!

Jennifer Boyd

Francis Flower Shop always make my Grandma smile. She loves her flowers

Haley Coman

Great experience! I ordered a floral delivery on Sunday for Valentine’s Day. When I placed the order online I accidentally selected the wrong date. I didn’t realize this until reading the confirmation page. Since the shop was closed Sunday I planned on calling first thing Monday morning. I was so pleasantly surprised when I recieved a call from the flower shop to check the date. They noticed that the Valentine’s message I sent did not align with the date I selected. For them to realize a mistake that was completely my fault and reach out to me outside of their normal business hours to correct was so impressive! I would consider this superior customer service! I will plan on ordering from them in the future. They were professional and I appreciated the extra effort they put in to ensure my delivery was correct. Thank you!

Leslie Huntsman

Walked in off the street needing a small "just because" for a friend going through a hard time. I really didn't want to spend a lot of money but I wanted something colorful and happy. I looked for a moment while one employee was in back working and one was on a business call. (She did acknowledge me and told me she would be with me ASAP) Both happened to become available so I explained what I was wanting. We went to the walk in fridge, so pretty. I was thinking just a few colorful flowers. Together we put together exactly what I wanted! 3 long stemmed Gerbera Daisy's wrapped in bright tissue paper with a gorgeous ribbon, for a little over $13. It looked as if I paid more. My friend LOVED them and now has something cheerful to look at and enjoy in her office everyday at work. I will DEFINITELY be back! The ladies were sweet knowledgeable, helpful and listened to me and what I wanted. I wasn't pushed to what THEY thought looked best or wanted, or needed to clear out of inventory! Lol

Keshon Clay

Nice flowers and arrangements

Valencia Ingram

Great service!

MrSparky2025 .

Second time I've ordered from Frances Flower Shop and it looks amazing again. The arrangement could be switched with the picture on the site and I wouldn't be able to tell the difference. Thank you! Made my wife's day and that makes me happy!

Deloris Sumpter

FRANCES Flower Shop was wonderful!! I ordered a funeral spray after 8 o'clock to be delivered before 9 o'clock for visitation. They were able to do this & the arrangement was beautiful!

william hatchett

Best florist in town hands down. Great service, delivery, custom arrangements.....

qJoslin Newburn

Teresa was so very awesome helping me purchase over the phone! I will use this place from now on!! Great place!

Christopher Stone

These ladies always do a bang up job on their arrangements, Flowers are always fresh and last for at least a week after purchase. They've taken great care of me on short notice with no trouble. Special occasions or just because, Frances is the florist you want if you want superior quality at a fair price! UPDATE: 5 stars really doesn't do these ladies justice. Time and time again, I've been blown away by thier quality and speed of service. I won't use any other florist

Cindy James

Always great arrangements at a good price. I live in Texas and have tried the online florists but was very disappointed with the size and price of arrangements delivered, so I decided to call a local florist in Little Rock directly. Frances Flower shop has been much better! I have used them now for a few years and will continue to use them in the future.

Angela I.

Very nice experience. I don't usually order flowers and didn't have anything but Google reviews to rely on for a good florist. I'm very pleased with Frances Flower Shop. When ordering, the rep was friendly and helpful. I arranged for a delivery the following day to a somewhat remote location. The arrangment was delivered by 8:30AM and was exactly what I hoped it would be.

Matt Baum

I decided to send my girl a beautiful "just because" bouquet. I accidentally shipped them to the wrong place. The driver was so great to help me out and still delivered the same day, despite my error. Great product and excellent customer service. I will definitely shop here again (with the correct address next time).

Doug Walker

Absolutely the best in central Arkansas! Great staff, great service, great products. Wouldn’t go anywhere else!!!!! And Miss Sarah is the best!!!

Bonnie Weekley

Convenient. Nice selection.

LaToya Reed

The ladies there are so helpful and will work with you.

Ryan Rainwater

Great little shop. Good selection and can always deliver the same day. I have used this shop a few times over the last couple years and it's really grown to be one of my favorites.

D'Artagñan Hinds

Bought some flowers as a surprise birthday gift for a close friend of mine, and she absolutely loved them. The price was very reasonable, delivery was on time, and the flowers looked even better in person than they did on the website. Will use many times more in the future.

Caron Mills

I received an arrangement for Valentine's day from my husband who was out of state. I was a little disappointed in the arrangement. It appeared the flowers were just jammed in the vase, with few flowers and lots of filler. For the price he paid, arrangement should have been nicer.

Jeffrey Johnson

Staff was friendly

Osmany Gomez

Best of the best

madmarv 1

This place is great. They delivered a beautiful arrangement to my wife and they still look great 1 week later. Will definitely use this place in the future. Thanks guys

Melissa Sanders

Convenient downtown location, just 2 blocks in front of the state capital

Heather Hibbs

Always so nice and helpful!! Great service! They make an extra effort to deliver custom arrangements the same day (I called at 1:30pm)! I live out of state and they make it super easy to send floral arrangements. Highly recommend!

Jasmine Perry

Frances Flower Shop is AMAZING! We asked for an "over-the--top" bouquet, but it was MORE BEAUTIFUL than we expected! We've ordered several arrangements from them for various occassions, and they always do an awesome job. They took awesome to another level today! Mrs. Anderson and her staff are very friendly and go out of their way to please their customers. I highly recommend Frances for all of your floral and gift needs.

Mac Jackson

An absolute horrible experience. I tried to order 7 arrangements from Frances flower shop and they tried to tell me there price was 5$ higher and I had the wrong website. Sarah was nice. The manager they put on the phone did not want to see the screen shot of the price on there website. She obviously needed to either clear her cache or cookies to see what I was seeing but she was more interested in being right. Well she won the battle but I order flowers more than the average and she missed this order of 7 arrangements and will never patronize them again. Congrats you won.

Zach Denison

So incredibly helpful and open on Saturdays!

John Ekenseair

Best flower shop in town and in the state. Always fresh flowers and they last so much longer than any other flower shop. Very reasonable prices, friendly staff, and excellent service. Your go to flower shop!

Jamie Barron

Very Happy Joyful flower experience. The owner was very thoughtful and gracious. The bouquet of long stem roses breathtaking. Highly recommend!.

Wendi Smith

Very nice over the phone and helpful. Someone answered immediately and sent my receipt within 1 minute. I send arrangements to clients and family frequently and it is refreshing to not get a computer and actually get a sweet lady on the other line. Would highly recommend them.

Bill Freeburn

Expensive but very good!

FD Holbrook

I love the staff. Great service!

Kayla Stinnett

Fast delivery!