Reviews of Flowerama (Florist)

Yvonne Vargas

They did a fantastic job with my bridal bouquet! When I went in to order one, they were so helpful and informative about what would be best to use. They found a picture of the bouquet I wanted and they nailed it! It came out so beautiful and exactly what I wanted. Thank you for helping to make my special day beautiful.

Johnny Walker

Beautiful flower arrangement. Delivered on time. Easy and wonderful experience. Totally recommend.

Justin Bull

Called for an order to surprise my wife at work. Staff was friendly and order was placed within five minutes. Flowers were delivered within 2 hours. Thanks for the great service!

Bruce Fields

I always buy my wife purple roses from Flowerama. This time they helped me pick a floor display for a funeral. As always, top notch service.

tiffany welch

My boyfriend ordered me Valentine's day flowers via their online website and they were never delivered. We called them the Tuesday after Valentine's day because Monday was a holiday. They said they never received an order from us even though we had a confirmation email and $80 deducted out of his account. They said we can deliver them...too late now Valentine's day is over with. The whole point was for me to get flowers since he was working all day.

Autumn Poynor

Great service and the flowers are gorgeous!

Lijoy Lona

I been using Flowerwa for last three occasions. As i stay in different country they been kind and patience to listen and deliver at correct time

Roger Parker

I recently received a bouquet of roses from Flowerama for my anniversary and the flowers were pretty much dead on the 4th day (with the proper care). When I called Flowerama, I was told that their policy is that roses should last three days. If I had gone into the shop, I would have known that. They were unwillinging to do anything to accommodated me and basically said, "at least they lasted three days." I will not use Flowerama again and will not refer them. (The flowers were ordered via 1-800-Flowers)

Jason S

Bought a corsage and bouquet here. Staff willing to work with you for the perfect arrangement.

Kevin Whitfield

Great quality and beautiful arrangements. The flowers are always fresh and often last a week or more.

Kaitlin Meyer

Flowerama did an amazing job on the flowers for my wedding! Debbie and Elaine listened to what I wanted and created beautiful arrangements that fit in my budget! I am extremely happy with the way the bouquets and centerpieces turned out!

Yan Cissnei

I had less than a week left until my wedding, and my fiancé and I came across this small flower shop. Despite the limited amount of time to order my flowers, the lady at the store was very helpful and said our flowers would arrive on time. Two days before my wedding, I arrived to pick up my flowers. I accidentally dropped my wallet as I was leaving the shop, and the employee called me an hour after I left, telling me that a customer had found my wallet and had tried to walk out of the store with it and steal it. The employee saw the customer pick up my wallet from the floor, and stopped the customer from leaving with it. Essentially, I owe the employee everything. My credit cards and ID were in my wallet, and the employee had the integrity to call me and give it back. I will definitely be shopping here again. Oh, and I ordered blue hydrangreas, and they are now my favorite flowers. They turned out beautifully.

Lori Green

Beautiful corsage!

Jamie Linker

The owner was extremely helpful and knowledgeable about the up keep of the arrangement I purchased and others I currently have!

Leanna McKay

Flower aroma is fantastic! Everything clean and well-presented. Lots of gift options available. Friendly, efficient staff. Wide range of arrangements!

Alejandro Nevarez

Good customer service friendly staff

Janice Aull

Rapid high quality customer service with an adorable flower arrangement! The arrangement was perfect, the service was fast and the delivery driver was friendly and took extra steps to ensure I personally received the flowers! Thank you for making my day and taking responsibility for this order (a different florist used this order to prove they are incompetent with substandard customer service skills). Flowerama has been added to my contact list!

Mike Peak

Always nice.

Aaron Rodway

Keeping it classy (and safe), Flowerama! One of your delivery drivers is driving very erratically down JTB... Weaving back and forth through lanes and yelling and gesturing at other drivers. Hope that's not representative of the rest of your staff.

amber rockwell

A little pricey but staff is very kind and a beautiful assortment.

Troy Humphrey

Called at 11. Asked if they could have flowers delivered before 2 since wife gets off at that time. NO PROBLEM, they said since it was a mile or 2 up the road. Flowers delivered at 2:15. Wife, gone for the day. So, I called back and asked why not delivered before 2 as requested and promissed. Answer, Traffic! Unacceptable!! No credit or refund offered but she did say; well she will have them for tomorrow, REALLY! Poor Service!!

Diana Hodges

Our oldest son shops here often He says prices and products are good

Mill Bill

went in wanting a single rose, the only colors they had out was red. i asked the lady at the desk if they had other colors and was told they may have some in the back, expecting them to check. i waited at the desk and the lady dent do anything and started helping another customer. so i ask another employee beside her and was told "whats out there is out there" what gets me mad is another lady was pulling other colors out the back while i walked out. id advise going anywhere else then here! if this is how there employees work and treat a customer i cant expect the quality of the flowers you get from here!

JASON ROMBERGER

I've been going to Flowerama in Mundelein for as long as I can remember all of the staff member's here are extremely friendly and extremely extremely helpful from the time you walk into the place they are asking you how you are doing and how they can help you and they know there flowers as they have given me great flowers in the past that my wife really loved.

Pamela O.

Worst customer service I've experienced in a long time!! I went in with my mom to look for a large table arrangement for a dinner party and when we walked in, there were three women at the counter facing the entrance. No one spoke to us. My mom said "hi" and one of them gave a slight nod of acknowledgement. We walked over to the case of pre-arranged flowers ( still no one has spoken to us or offered to help). We were not impressed by what we saw so we walked out. Won't be going back there, that's for sure!!

Angela Warnock

We purchased multiple colors of their plastic flamingos as a fun gift for friends. Fast excellent service. They even offered creative suggestions on stability when not staked in the ground. These little flamingos are on a mission to brighten up the concrete jungle of the Walmart AMP's backlot.

S S

$105.11 for 12 Red Roses and one bloomed Lilly and no plant food. Same as other reviews I was forced to buy red roses and got up charged for the lillies as I wanted a little something to break up all the red. Made my order on Feb. 12 and they could not deliver on Valentine's day but they could deliver Feb. 13 for a fee and if you want to make sure that they arrive before noon there is an extra charge for that as well. So if you want half your order at full price a day before you need it call Flowerama. Guess it's better than the year they called her from the parking lot and had her come outside to pick her flowers up instead of walking them into the receptionist. 5+ year customer 2-3 times a year. I think I'll choose somewhere else next time.

Frank Smetak

Fresh flowers, great prices on roses. Flowerama flowers seem to last longer than other florists or from grocery stores. Service was excellent, delivery was prompt, only $39.99 for a dozen red roses arranged in a vase. Can't be beat!

Tabitha Lewis

Some of the roses looked almost dead. Employee seemed exasperated when I aksed her to combine 2 dozen roses and wrap them. The ones I chose were beautiful together. And i am glad I asked for them to be combined even if it "put the employee out".

Nicole Walton

This place has been around since I was a child. The customer service and quality of the bouquets are what sets them apart. I ordered a bouquet for my mothers birthday. Same day delivery and just asked for something bright with some roses. 4 days later I get to see the arrangement and it is gorgeous!! My mom felt so special and the flowers are amazing! This is the best flower shop in town. I am forever a customer. Thank you!!!

Paula Short

They did an excellent job on the flowers that we purchased for my daughter's prom. Will be going back to them.

Mandy Sosnowski

I wanted to have flowers delivered to my mother in law for her last day of work before she retired. I waited until the day before. My bad! I called Flowerama and they were extremely polite and accommodating. There flowers were delivered on time and my mil loved them. Thank you!!

Melissa M

We walked in 5 minutes before closing and the girl behind the counter acted like we ruined her night. I apologized for walking on her freshly mopped floors and barely got an acknowledgement back. She turned the lights off on us at 7:28 which was still 2 minutes before closing. If I hadn't been needing the arrangement I would have left.. I will be buying my flowers from elsewhere from now on.

Cindy Schneider

Great Staff Very Nice great flowers

Louis Schevitz

Great selection

Alexis Hill

The girls in the shop are always very kind and helpful! They are always willing to work with me to make the perfect arrangement. I’ve been using this shop for a few years now, and the only reason I didn’t give them a five star review was because there is no variety. As I said, I’ve been using them for a few years and they have beautiful arrangements, but no variety to their them, they always seem to have the same ten arrangements in their cooler whenever I go in.

Robert Grenadier

They have the best flowers.

Nathan Duncan

Fast, friendly, accurate, competitive pricing!

Janene Cooper

I was really put off by Flowerama at first, their name seemed hokey and their advertisement of inexpensive flowers threw me. However, my fiance sent lilies from Proflowers and gave me roses from Flowerama on Valentine's Day. My lilies never opened and died (so disappointed and will never use Proflowers again!) However, my roses, a week and four days old, still look beautiful and smell amazing and I am pleasantly surprised! Thank you!

Becky St. Pierre

We received great customer service and wonderful ideas for my daughters wedding/reception held at Horton Farms.

Terry Hill

Amazing quality floral arrangements. Always satisfied with customer service and prompt delivery. Would highly recommend.

Chris Kaliakmanis

Giving 2 stars because their bouquets are fine. My negative review is due to their wedding planning or lack there of. I have been using Flowerama since we moved to Mundelein 2 years ago, purchased over a dozen bouquets from them. When it came time to pick a florist for our wedding, Flowerama was our 1st choice. Go there in March to ask. Girl working says "you have to talk to Elaine, she is not here." Then tells me to come back in May as our wedding is in September. Okay no problem, on the backburner this goes. Fast forward to beginning of May. Walk in again and ask while I'm there to set up a meeting with Elaine. Get told "we're too busy with mothers day, and she's not taking appointments. Call back after mothers day." Little taken back at this point. Why can't we just schedule an appointment for after mothers day? Didn't say anything, agreed, waited until after mothers day as requested. Couple days after mothers day, I call for Elaine. She is not in, but girl that answered phone agrees to set up meeting for me with Elaine. This was on a Friday, I set up the appointment for "tomorrow at 11am" (ie Saturday). Meeting scheduled, plan my weekend accordingly. Show up on time, I see Elaine right away and walk up to her and introduce myself and my fiance. What did I get back? "Your appointment is Sunday at 11 not today". Then walked over to check HER calendar and confirms its written down Sunday at 11. All this time neglected to introduce herself to the soon to be bride or give us any indication our business was wanted or welcomed. Followed by an awkward silence and stare down I asked if she had time to do this today anyways since it's our 3rd attempt. She reluctantly says yes and points at a table across the shop to have a seat at. We didn't even sit down, felt so uncomfortable and awkward that we just told her we'd come back a different time and went about our weekend. Out of all this, I type this 3 weeks later and Ive received zero phone calls. No call to apologize for the mix up or anything. This is truly what prompted me to write this novel of a review. We shouldnt have to beg to spend thousands of dollars for flowers, nor should we have to try 3 separate times to accomodate YOUR schedule. The lack of effort after this mix up shows us that you truly do not value our business, nor care if we return. I support local business, and truly hope this review reaches Elaine and management so the process can be reviewed and changed so this doesn't happen to someone else. We ended up booking our wedding with Donnas Flowers in Mundelein. I wish Flowerama all the best and hope this gets addressed, however I have no intention of returning at this point. PS, we like fresh flowers in the kitchen, we used to buy a bouquet from you every month.

William Sullivan

Flowerama is a great place to go for the guy who's on the go and needs to make sure that his love of his life is taken care of they know just how to help you

lostcastlefan .

Helpful and friendly staff

David Yoe

I have been coming here for years and this place is far superior to any of the big chain florists.

Christine Watkins

Store manager is super knowledgeable and has done great things with the store.

Laura Quillen

Thank you for always making ordering flowers so easy. I appreciate the friendly staff! Taylor was most helpful today.

nathan johnson

This is the most amazing flower shop in Jacksonville :-) they always take care of me every single day and they are totally awesome :-)

Brandon McBride

I have purchased from Flowerama on numerous occasions, have always had an excellent shopping experience. The staff are extremely helpful and will even modify arrangements as needed. Whether you need out of the doghouse, just want to tell someone you care, or need to send your deepest sympathy, Flowerama is a one-stop shop.

Ron Barton

Well you just lost my business. I only spend $2000 a year on flowers but since I'm in Puerto Rico and it's Valentine's day and u can't help me I'll have to find a different place to do business.

Mary Jane Butcher

Too expensive and the flowers barely lasted a week before they started drying up.

Stormm Ryder

Flowers very fresh, lasted a long time

Jon Woodard

Always have my wife's favorite flowers in stock and open until 7 for those last minute purchases.

David Wallace

Very polite prompt service, beautiful flowers great prices, have bought flowers there for years and am still impressed

Ellie Gil

Go to SAMs club and get your flowers there. These people are not helpful or accommodating. Lousy customer service and horrible bridal experience.

Andy Hanscom

Workers knew what they were doing and knew product well

sith khan

Extremely friendly and receptive staff at Flowerama. Flexible hours and a great selection of flowers

Brandon White

I have ordered countless arrangements from Flowerrama for my super hot wife and they are always stunning! The selection is great, the price is incredible, and the staff is top notch! Best flower spot in NWA - hands down!

Kelli Frank

I called from out of state to place an order for a funeral. They were warm, friendly and professional. They really understood how difficult it was to be so far away during this sad time. A big Thank You to Casey for being so patient while assisting me on my last minute order!

Karen Williamson

It can be nerve-wracking when you live in a different town than where you need flowers sent, but the Flowerama florists were so kind to help me make decisions about what to send and to email the receipts to me as I requested. I feel like I had excellent service and design input. And the flowers were absolutely beautiful! Thank you all so much!

Damaris Molina

The price is great and they're flower arrangements are amazing.

Michael Silva-Nash

The staff was extremely helpful and listened to what I wanted. I traveled with the roses from Bentonville, AR to Anaheim, CA and they are, nearly a week later, as fresh and beautiful as the day I got them.

Joe Barnes

My wife loved the flowers very nice employees

Linux Dave

Nice people and fair flower selection

Zachariah Isaiah

We had our wedding flowers done here. Elaine is the best designer, super friendly and kind. She will do whatever you incision and she set up all our flowers for our reception. You must get your flowers from here! Everyone raved over the flower bouquets and centerpieces. Flowerama made our day extra special!

Jason Tonge

Great customer service

Karl Kunzi

Top notch products and service. This was the only business open during the hurricane. They threw in chocolate covered popcorn in the delivery to my family perhaps because of the occasion and size of my order. My family was thrilled with the product and presentation!

Janis Cummins

The flowers I sent was absolutely gorgeous

Kasim Mesic

Amazing service and the best arrangements in Jacksonville

Jose Ramos

Flowers always fresh and look beautiful

Gennadiy Moiseyenkov

I like this place . I visit it every time when I need good flowers.

Deborah Jennings

this man is dishonest and Miss treats his employees he fires people would not have any facts and its uses them a stealing which they don't just because he doesn't want to make payroll this is a dishonest businessman and no one needs to do business with him

Eugene Little

I place the orders form website: it’s simple enough to use, the reason I am selecting Excellent is the customer service

Jin H Mun

Friendly staffs and various selections from fresh cut flowers. #Home coming - corsage and boutonniere

AcidGodHD Guest

Do not buy flowers from them, mine two days later started dying and in their website said "long-standing" flower. Then I went to get it replaced and we argued and they said they won't even replace it. Walmart has better quality flowers then them and the flower I got for mother's day was $65 from floweram.

John Doe

Great prices, great service. Will be back! Highly recommended.

Kenneth Keeley

Thanks for the prompt delivery my wife loved the roses

David Fall

I have used Flowerama in Bentonville for the past 8 years and have never been disappointed. Flowers and arrangements are exceptional.

Ju Lissa

Beautiful and affordable

Angelika

Not that many flowers

Wesley Marsh

Best florist in Jacksonville and flowers last for 2 weeks!

Dalton Roth

So therefore it's January 29. I ordered this $100, 2 Dozen Roses, and some other really pretty flower that blooms a day or two after you get the flower bouquet. Anyway I don't live in Arkansas no more, but I sent a girl that means a lot to me flowers from this place. And damn. She loved it all. Great job, probably the best 100 I've ever spent. Thanks guys I will definitely be going through them only.

Zachary R

My one dozen redroses with stargazer lillies turned out absolutely amazing. Will definitely be a repeat customer.

David Harris

Great service as very nice floral arrangements.

Jon E.

Flowerama is always a great place to get your loved ones flowers. The Lawrenceville GA location and this Bentonville AR location are both great.

Erica Allred

My parents sent a beautiful basket to my office for my 30th bday. The delivery man was excellent!! Even sung a happy birthday song!!

Kristi

I have been a loyal customer here for years. Every time I needed flowers, they have been my go to, for either delivery or just to run in and grab a bouquet. I will admit they became that way because I adore rainbow roses and they are the only local place I know of to get them. I wanted to have some rainbow roses delivered for Valentine's Day. Being the ONLY local place that sells these, you would think they would make them available, but no, red roses only. I was told on the 13th and 14th, my options were red roses only. I understand it's a busy day for florists, but when did it become ok to decide the whole world only wants red roses. I don't want red roses. Ever. Not on any day of the year. But fine, take away choices so that it becomes a thoughtless day and everyone's arrangements look exactly the same from you...just a matter of how many roses in that arrangement. I won't be buying from here again; I'll order rainbow roses online to be shipped to me before that happens.

Teresa Braziel

My 30th Anniversary! And they didn't have the decency to knock on the door or ring the door bell to deliver the flowers!!!!!!!!!!!!!! My husband calls waiting to hear me say, 'Oh honey, they're beautiful' (and they were not!) and he finally says 'didn't you get your delivery?' NO...I open up the front door and they are sitting on the dirty concrete ....unbelievable! I was sitting here right close to the door, they didn't even attempt to ring the bell or knock, SHAME ON YOU!!!

Nick Morgan

Great service. Very friendly and prompt.

Nate Herbst

I am a big fan. They have inexpensive dozen roses and the 12th is free. Easy location. great service. every husband should be a card carrying member.

Kelly Strauch

After an unpleasant experience with another vendor, I wasn't convinced I wanted to bother getting a bouquet for my (tiny) wedding. Calling Flowerama was a Hail Mary; they were close to my parents' hotel and got good reviews, so whatever, I'd give them a shot. I called them the day before the ceremony, said I wanted a small handheld bouquet (after my experience with the last vendor, I didn't say "bridal" until after I had a price), and described roughly the colors I wanted. They charged me $32 and gave me a pick up time, and that was that. I had pretty low expectations. To my very pleasant surprise, my parents arrived to my ceremony with a tasteful, beautiful bouquet. Despite placing such a small order, Flowerama had even sent them with a container to borrow that would keep the flowers in water so they wouldn't dry out before the ceremony -- a simple kindness they didn't have to do but did anyway. I find myself rating my wedding vendors 1) on the quality of their work, and 2) on whether they added to or subtracted from the stress of planning a wedding. Flowerama excelled on both points. I happily, heartily recommend.

Kelly Sandoval

Great customer service. Easy online ordering. Gorgeous flowers. What more can you ask for?

Lisa R

Great service.

MEK K

Picked up bride's bouquet and boutonniers for a friend. They boxed the flowers really well for car travel and the flowers/bows were beautifully done.

David Butler

I stopped in during the holidays and they impromptu made a beautiful arrangement at a very reasonable price. I went back this week, last minute, for a Spring Tall Arrangement. Once again, within the hour they had it ready, very reasonable and the arrangements are beautiful!! Highly recommend this place. --Clair

Christopher Henderson

Great prices and great people working always ready to help.

Jay S

We have always had outstanding experiences over the phone with Flowerama; it is the only florist in Jacksonville we will use. Every time I tell them my mom likes arrangements that are different, not standard, and what Flowerama delivers every time is stunning. Also, always at a reasonable price.

Wendy H

Ordered flowers online at 9am and heard nothing. Called at 5pm to make sure they got the order and the reply was "Well, they aren't here so they must be out for delivery." The staff really need some customer service skills. First, they can't answer the phone Flowerama. It's a place of business, "Hello" is not how you greet a calling customer. I had to ask to make sure I reached the correct place, and got a "Yeah." They were finally delivered (1 mile away from the location) around 6:30pm. It wasn't Valentine's Day yet, no reason for that 9 hour delay. If I wanted them delivered after work, I could have saved the $10.99 and done it myself! They used to be so compassionate and friendly, and now they are so rude and uncaring. I worked at a nursing home and sent many, many customers to them over the years. After 25 years of loyalty to this business, my business will go elsewhere. My family and friends had similar experiences lately, they were nasty and gave my father a difficult time because he asked for another piece of baby's breath in a very expensive rose arrangement. He said he was completely taken aback as he was so used to the wonderful experiences he's had over the years. It seems they are losing some customers, and rightly so. At least be NICE to your customers. I see below that there are other similar reviews about the constant rudeness. Someone needs to properly train their staff.

Nabor Ramirez

Pretty flowers and arrangements

Ashley Wish

We've been regulars since you 1st opened, buying all kinds of different flowers for all kinds of occasions & we've NEVER been disappointed w/the flowers or customer service, until this past week. A week in a 1/2 before Valentine's Day my husband went into the store to order a dozen yellow roses. Since you only do certain arrangements during Valentines that you allow for pickup, not only did he have to pay extra for these yellow roses in the 1st place but he also had to choose your $12 delivery since you also don't allow pickup of special orders during Valentine's week. After only 2 days a couple of the roses were bent over & 1 had crumbled apart so he called in & spoke w/a very sweet young lady who was very apologetic & advised him to bring them in & they'd fix it. The next morning we brought them in & immediately were brushed off by the owner saying, "these flowers were actually just fine & that every color is different." Instead of just replacing the bad roses you replaced the entire dozen, some looking worse then the ones we brought in. When asked about reimbursing that $12 delivery fee the owner said no because "he didn't feel comfortable reimbursing for a service they actually completed" (even tho 1-it wasn't even Flowerama themselves that made the delivery & 2- we had to bring them in for replacement). For over 13yrs my husband has bought all kinds of roses, specifically yellow, from several different florist in the area (including here) & we've never had any that just literally fell apart w/in 5 days like these. To spend $80+ & only have 4 maybe 5 roses left after only 5 days is pathetic in itself but then to add insult to injury by brushing off your customers on top of it, that has cost you a once very loyal customer.

John Garris

Flowerama did an absolutely wonderful Urn flower arrangement display for a Memorial service for a dear family member at Oaklawn Cemetery for us. The quality of the flowers was very fresh as they have kept for days afterwards and the colors and types were beautiful. The quantity of the flowers was ideal. They were not overwhelming and the selction was just absolutely perfectly sized with height, depth, and fullness. They delivered just as they said they would and to top it all off - they were very competitively priced. I would highly recommend them to anyone who needs a flower arrangement for a loved one’s funeral.

Michael Cross

Pre ordered Valentine's roses and they only lasted 4 days will try someplace else next time.

Priyanka Ballary

Good collection of flowers. Flexible arrangement according to our need.

Fallon Mincy

Such a great experience. They made such an amazing arrangement for a great price. Endless comments from everyone!

M Jean Wheeler

Great service! Excellent pricing! Delightful, creative arrangements found here!! Sharon and Sandra are wonderful and they understand excellent customer service!

Robert Lanier

Wonderful customer service and support.

John Landis

Provided beautiful roses on Valentine's Day when the other local florist could not guarantee delivery due to heavy demand.

Amy Dillen

The little lady that helped me the the day was so very nice. Ask for Brittney when you go in. She was polite and so very courteous. Their prices seem to be just a tad bit high, but for the customer service I got, it was well worth spending a few extra dollars.

Charles Spencer

I go there all the time!

Justin Spina

Great service and great price! Beautiful flowers!

Angel Reyes

Good place.

Calli Roberts

The worst flower shop. DO NOT ORDER FROM HERE. my husband paid 100 for a flower arrangement and the wrong one was delivered to my work. It was ALL foilage and 5 roses and 2 lillies. That's it. POOR QUALITY AND POOR SERVICE THEY WILL NOT ANSWER PHONES WILL BE REPORTING TO THE BETTER BUSINESS BUREAU IF ISSUE IS NOT RESOLVED

Brandon Stecher

Called Flowerama to see if they had teal flowers. Instead of a polite Yes or No. the owner told us there are no teal flowers and they have to paint them. At this time he handed the phone to a female florist who was very nice and informative. She assisted us and answered our questions. They did not have the flowers we needed, but she was willing to paint flowers that we purchaed else where for a small fee. We agreed to that and brought the flowers to Flowerama. When we arrived, the owner RUDELY told us "we don't paint other flowers"; after his florist whom he handed the phone over to conduct business said she would for a small fee. When we told him she said she would, he said "I am the owner and I say NO". This was a horrible experience of being told one thing on the phone and another when arriving at the store. Does not take care of customers and insults them. We will not recommend this business to anyone.

Arnoldo Antonio Soto Rivas

Extremely helpful and friendly staff. Well worth my 36 minute drive for flowers on a Sunday.

Shanel Burby

I called all the way from Texas. On a Sunday. At 4pm...they close at 5pm. Unsure of what exactly I wanted for my Gran. Yeah, I'm THAT girl !! The lady I spoke with, Sabrina, went ABOVE & BEYOND to help me out (at the 11th hour) !!! She sent me photos of what they had on hand, was extremely patient and I couldnt be more grateful !! My Gran loved her flowers (and card lol) and I loved how easy the staff made the transaction for me...from 1100 miles away !!! Thank ya'll so so much !!! ~Shanel~

Tom N

Super friendly and professional! Beautiful arrangement. On time delivery.

Charles Sylvester

Nice little shop with helpful staff and great prices. Great selection and everything looked fresh.

Simon Martin

A little messy inside, but they always have the freshest selection in town and always are happy to help out.

Rhonda Bellairs

I ordered a planter (from KY) for someone in the Jacksonville area. The recipient sent me a pic - it was perfect! ‘Exactly what I wanted!

priyanka minnu

Best for roses at affordable cost.

George Eldridge

Good price nice people

Arturo Rivas

(Translated by Google) The best flowers (Original) Las mejores flores

Kenneth Almond

Beautiful store and staff.

Beth Andrews

Great place, friendly and helpful staff and it smells so good in there. Just walking into the place will cheer you up.

Tim Geske

Only place I go...

Charlie Kick

They delivered way more than I ever expected with a 2.5 hr notice! Outstanding!

Chase Orr

After having a terrible experience ordering flowers from an online retailer, I walked into Flowerama in Bentonville and asked if they could help me. I needed a nice bouquet and needed it fast! After listening to my story, they hooked me up big time! They went above and beyond. The customer service was incredible and everyone there was extremely nice. This is the only place I will buy flowers from as long as im in NWA.

Mike Cornett

Great Flowers, Sweet Staff!

evelyn costello

I did not want to send standard sympathy flowers so I called and explained my thoughts. They nailed it! The arrangement was beautiful and captured exactly the sentiment I was looking for and they hand wrote the message on the card which made it so much more personal. From the woman that took the order to the designer that created the arrangement... you did excellent!!!

Jennifer Tucker

I will always purchase flowers from Flowerama. Not only were the flowers beautiful, I had messed up on the delivery date and have to change it last minute. They were more than happy to help me, their customer service was outstanding, the ease of ordering on the website was flawless, and they even called me to tell me that the order had been delivered. The year before I has ordered from another local flower shop, and the product was terrible. Thank you for an easy transaction, and a beautiful final product!

Steven Wade

Always fair pricing and long lasting arrangements. Plus a great staff

David Norris

Worked well for me. I had a simple, small birthday flower arrangement. After delivering it Crystal called to let me know it had been delivered. She even double checked the order and noticed a balloon was missing, and she went back to deliver that as well. Thank you Crystal!

Joel Bustamante

Was looking for a flower arrangement for my wife on mother's day. Most arrangement were not so hot. So I took 2 dozen roses and a vase. Well as it turns out the manager didn't want to put them as arrangement without paying additional $70 dollars. I wasn't asking to arrange for free but $70 dollars is absurd. If they had some good arrangement wouldn't had asked to do one. I took 2 dozen roses for $43 dollars. I support local shops but now will go somewhere else.

Rachel Reed

They gave me one of the worst experiences I have ever had with a “professional” store. They have no record of our order despite being told who we spoke to and when we ordered. I even called the day before to double check I would be able to pick it up in the morning. The woman I spoke to assured me I was able to come in for it. It wasn’t until I arrived that they told me they didn’t have it. The woman in the store took my information, promised this would be her top priority as we ordered a grave blanket. Several hours went by and no phone calls. I was placed on hold when I called back, promised again that I would receive a call back within five minutes. I called again after another thirty minutes asking to speak to the store manager. Supposedly there is no manager and the owner is out of town until next week and won’t hear back for a while. I was told they would order me another one (for full price) but that it wouldn’t be done until next week or later. This all easily could have been resolved if even one of the employees knew how to deliver an ounce of proper customer service.

PGail Eastep

I purchased two floral wreaths for my son's funeral and I was so embarrassed. The arrangements were so poorly done and at $200. 00 each I expected so much more. So please go to a different floral shop if you want your arrangements to look more professional. I would not recommend this floral shop!!

Russell Eldridge

Edit: The owner reached out to me personally while on vacation apologizing for his employees actions. I understand it was out of his control and hope the actions are not a representation of the business as a whole. I've adjusted the rating from 1 star to 3 stars due to the response and promise to full refund. He also had a very nice/higher grade arrangement sent the following day from our correspondence. Sharon personally yelled at me and hung up on me, saying I can tell her boss and she doesn't care. At 5:00pm on the day of my scheduled delivery, I contacted Flowerama because the order intended to be a surprise had not been delivered. I was told they had no way to check if it had because the order slips were in the delivery van. Sharon asked if I could call the person and ask if they received their surprise gift to which I responded with "No I would prefer to know from the businesses end if it was delivered". Disgruntled she said "I guess I can go out back and check the van" Well after checking the van then her system, it was confirmed that they received my order but never printed it, nor prepared it for delivery. I immediately asked for a refund. This is when I was told that the owner is Aruba and the office manager had already left. I was told it would be Wednesday before I could be refunded for something they never sent, ruining a birthday surprise. I asked Sharon to please call office manager to speak with me in which she responded "the office manager has worked enough this week so I'm not going to bother her". As soon as I said that was unacceptable, Sharon HUNG UP on me! I called back, once again being told by Sharon that "she would not bother any of the staff to speak with me" and that I can tell them that she treated me in the way she did, and that she doesn't care. This was by far one of the worst experiences I have ever had with a business. I have never treated in a way that I was with this company.

Braden Foltz

I have bought So. Many. Flowers here over the years. I completely love their rainbow roses. I buy them for every occasion. Literally every occasion. I buy them for my sister's grave. And I buy them for myself all the time because they make me happy. But today when I wanted to order flowers for Valentine's day I was told I could order red roses or red roses, which did I want? The red? Nah. I don't want red roses and I don't want to be told I have no choice in what to order for Valentine's day. Utterly ridiculous. I will do my best to find a new supplier of rainbow roses so I never have to come back to a place that feels like they can control my purchasing because it makes a busy day thoughtless for them.

Danny Stevens

This place has seriously gone down hill. More cost less product, oh and you want that delivered by when? That’ll cost ya even more. And even after paying the added cost they didn’t get it there on time, or even on the right day! Thanks but no thanks....

IRAJ HOOSHMANDI

Great and clean place and wounded people working there

Suzanne Walter

The staff was friendly and helpful. I ordered wedding flowers with just a verbal description on the phone from PA. The flowers were perfect just what I wanted for my son and his wife's special day.

Robbie Plankenhorn

If you are looking to send a flower arrangement to a random person then this is the place for you! If that's not what you are looking for, then maybe choose a different flower shop because that's not what they do here. I ordered a plant for my wife to be delivered at her work and instead of delivering what I ordered, they delivered a bouquet of flowers from someone named "Matt". At this point, I can understand that mistakes get made and it was really about what they were going to do to compensate for their mistake so I called them. The woman on the phone took my number and said she would call the delivery driver. She calls back and said the delivery driver apologized and then she apologized and that was it. At the very least, they should have refunded my money or given me some type of credit but she didn't offer that. I personally think that you learn the most about a business and how they value customer service in these situations where things don't go as planned. If the business goes out of their way, then they earn the respect of the customer and that customer usually comes back. If they do the bare minimum, then that business really doesn't care about customers and will have a hard time retaining them. I will not be ordering from Flowerama again.

Malcolm James

Thank you Thank you Thank you all I can say you guy are amazing.I ordered the same day delivery beautiful roses.You guys made me look good Great job.

Maya S

Great flower shop! Purchased beautiful roses for my son's christening

Frances Crawford

I asked for something elegant with roses. When it came, the arrangement was beautifully arranged

Heather Williams

Knowledgeable staff and friendly. I had great service with a large balloon order.

bill mcclellan

Autumn was great, she understood exactly what I wanted and was able to deliver my request and went "extremely" above and beyond! Hats off to all that were apart of making the arrangement my wife was also taken back by it's beauty. If I could give a 6 star review I would!!!! YOU GUYS ROCK!!!

Connie Smith

I live in North Carolina and found Flowerama because it was close to my sister's location in Jacksonville Florida. I have been ordering for my sister now for about 4-5 years from this business and they have NEVER disappointed me. Delivery has always been made timely and done when sister was at home to receive the delivery. Flowers have always been beautiful and fresh. The employees are very nice and accommodating to me. I appreciate having a wonderful florist that I can call for special occasions for my out-of-state sister !

Lanny Frick

Ordered the pastel roses for my wife on our Anniversary and Denise delivered them quick. My wife was over joyed with them and commented "they are even more beautiful the second day, when the roses opened up more!" Thank you!

mojofreakout .

Very helpful staff, shopped here for years. They always have what I'm looking for. Would definitely recommend.

Tetyana Boyeva

I absolutely love Flowersma! This is my go to flower shop in Jacksonville! You can always count on affordable but very beautiful creations to be available to pick up right away for any occasion! Thank you for being so amazing!

Andrea H

Love that you can always walk in and purchase a beautiful flower or arrangement. And their prices are great! I called one morning and ordered a corsage for my mother's birthday. They had it ready in a couple of hours and it was stunning!

Brian Donovan

Great place and the friendliest staff.

Laurie Brennan

Great selection of pre-made arrangements.

Matthew Phelps

Expensive but nice.