Called the day before July 4th and ordered a half a bushel of crabs and was beyond excited as I have heard nothing but good things about this company. Also the price for them was amazing! Picked the crabs up July 4th at 12:15p.m. and once I got them in the car, I noticed a funny smell while driving. I thought maybe they had been cooked differently and didn't think anything else about it. We had family down from out of town and sat down to eat around 2. I opened the 1st crab, only to smell a fishy smell, so threw it away. My son opened the 2nd and ate a claw and immediately spit it out saying it didn't taste right. I tried it as well and could not eat it. We opened one more and it was the same. Needless to say the "funny" smell, was bc the whole box was bad. I called today(July 5th) at 9:14a.m. and told the girl that answered what happened. She said I needed to speak to her manager and put me on hold for about 3 min. She then came back saying her manager wasn't there and took my name and # and said she would be in at 12p.m. at the latest and would call me back. Never got a call back. I went to the store around 2:30 today and spoke to the manager who was very unprofessional and never even extended an apology. Just kept saying this had never happened and telling me they had sold over 40 bushels or more yesterday. She gave my money back after having an unprofessional attitude. I understand that accidents happen. However, that was the only dinner we had gotten for everyone to enjoy for the 4th and only for the crabs to be bad and I came all the way from Lancaster bc of the wonderful things I had heard about them, when I could of just as easily of gone 10 min down the road from me and gotten them from where I normally do. And then to have to go all the way back there in order to speak to a manager and take the crabs back and to not even get an apology was beyond me. I will never be ordering from this place again! Even the manager picked up the crab and could smell the fishy smell and knew they were rotten. Anyway, buyers please be ware and I hope this woman learns some professionalism going forward.