You will see all the reviews of people who are using the products of The Pet Zone (Fish Shop) near to the state of Pennsylvania.
At the present this business receives a score of 4.6 over 5 and the score was based on 271 reviews.
You must have seen that the average score it has is practically the highest, and it's founded on a large number of reviews, so we can be quite sure that the score is very accurate. If people have bothered to leave their score when they've done well with the service, is that it works.
As you know, we don't usually bother to put tatings when they are positive and we usually do it only if we've had a problem or issue...
This Fish Shop belongs to the category of Pet store.
I got my two new pets there is great store
Great variety of live plants
Extremely helpful and nice. Great selection and surprisingly BIG STORE.
Animals are well taken care of and staff is very knoweledgable.
We went to this local pet store to buy a dwarf hamster. They had three in stock, and while trying to show them to us, the sales lady dropped two of them on the floor; both crashing into the concrete floor with a loud THUNK. It sounded painful. One of the two escapees was still missing when we left. While checking out, the owner warned us not to drop the hamster because they get hurt easily. Good advice! We bought the undropped hamster and couldn't be happier. He's very healthy, and he's smart enough to not jump out of our hands.
I loved all the big tanks and Lumpy the turtle. There are a lot of huge fish tanks with salt water dish including sharks and there are fresh water dish also, turtles, birds and snakes lizards. I loved going there
Nice place, great fish, reptile and bird variety. The staff is ok but if you are looking for answers on a topic when the owner isn’t around you’ll have to try again another day
Bought my first and second snake from here great service and always quick to help. I also only purchase animals from here from now on, because of them handling and caring for their pets. You get a personable and healthy pet right from the start.
Giant tortoise Lumpy is cutest
Good pricing and had a lot of stuff you can't find in a brick and mortar these days
Amazing selection. Staff is exceptionally knowledgeable. Would rate more than 5 stars if they would let me!
Good variety of animals to buy awesome service from the genetleman at the counter there but the blonde lady and a younger woman weren’t very knowledgeable and very rude I was spending a large amount as well .i haven’t shopped there since
The best place for all your reptile needs. Whether it's questions or your looking for an amazing reptile to give a home. He's your best in the area hands down.
Nice ma and pa pet store but, a little pricey. Excellent service though, and very knowledgeable and informative. Can't wait until they finish their coral reef expansion of tanks.
Everyone was very helpful and friendly. They all helped us out tremendously.! Very pleased with the service that I received there. Will definitely be going back.
Kinda dirty, but the animals look well cared for.
Nice, friendly, and educated staff that helped me with any questions I had. 10/10
Long time customer. Great selection and staff. Definitely go shopping.
Very knowledgeable about saltwater aquarium. Has a great selection of freshwater and saltwater fish.
It's ok... It's great if you are looking for anything to do with fish or the typical dog/ cat. But it's not worth the drive of you own anything else and want items for your pet reptile/insect/ monkey ect. There is a small 3x2 foot corner dedicated to reptile/amphibian care and a strip of wall with zoo med and insect feeding care. Everything else has to do with the dog/cat/fish/hampster arrangement. Like a typical petsmart. They do have snakes and turtles for sale in the back. But be prepared to buy everything else for it some place else.
Fantastic place. Sales people are very friendly, knowledgeable, and helpful..
Thry have everything you need ane so nice and helpful
I don't usually do reviews but felt I had to after this experience. What an extremely rude person. None of the equipment which I own was good according to this person. So arrogant I had to walk out.
It's a great place to buy fish and that teach you what fish can live together. And that test your water for free tell you just what you need to have health fish.
Its a really cool pet store with a great fish section. Lots of cool reef and salt water fish.
Had to return a pet harness, no questions asked, cash refund. Animal cages are well maintained.
Owners are very knowledgeable, friendly and fast service. Always have what you need in stock.
Love this place
Good store for aquariums, reptiles, rodents, and supplies of all kinds. Nice big salt and freshwater tanks.
OUTSTANDING.
Awesome store! Kids loved all the animals!! Good prices
Wonderful, helpful people!! We just adopted a puppy & they gave us so much great info & showed us exactly what we needed. Will definitely be back often!
My snake was INFESTED with mites when I bought him. The owner is EXTREMLY rude. I will never go back! I will never recommend this place to anyone!
Always friendly and helpful!
Love shopping local, same prices as the big name store. They run special programs for shopping local
Bill is awesome!! Get all my saltwater fish from here
Always very easy to visit. Great people to talk to, they know about all their animals needs.
You can tell that you're in the right place when you see tanks that have been established for 20-plus years flourishing in the salt water department the staff is all very knowledgeable and friendly I just went home with two nice pieces of coral and three different species of Tang. Very happy.
Didn't have what I wanted
Friendly knowledgeable I go there for my reef supplies and frags , saltwater fish and dog supplies good selection quality products, great reptiles displays and saltwater displays all the pet supplies you need, family owned pet friendly
Nice place, very nice family there. Enjoy the store very much.
Very good service and patient with all of the questions we had. Awesome location, however hard to get of. Their prices on animals and equipment are very reasonable. Other than that they will be seeing me again very soon.
Truly the best place to go in the Wyoming valley for reptile & fish aquarium needs and knowledge. Great pricing and healthy pets for sale
Well stocked, organized and clean. Staff is friendly, attentive and helpful.
Great place to do business, staff is very knowledgeable.
It was great experience!
Have always gotten great service here and have never seen dirty enclosures or sickly animals, that can be common at the big box stores. They care about the animals. Questions are happily answered and if you have any problems they help whenever they can. Worth the trip everytime even just for a look around.
I love this pet shop. I absolutly love all their scaley cute animals! And all their fish! They got everything you need for your pets!
This pet store is great! They have a humongous selection of animals and is like a zoo. I got a snake there and it has been a really calm docile and beautiful snake since. The people there are very nice and know whathat they are talking about. I HIGHLY recommend this place.
Lots of variety of animals lumpy was awesome
This is the true story of Pet Zone...Bill St. and Bill Jr. are the most knowledgeable people in NEPA for fish and pet care. I've been to all the aquarium stores from Tobyhanna to Wilkes Barre. These guys are the most sincere and honest folks in the business and they DO NOT try to sell you useless stuff that you don't need or want for your hobby -- they truly keep it KISS (keep it simple stupid). They answer your questions plainly and knowledgeably and without any "nerdspeak". I call them once or twice a week and they ALWAYS make time for me and are happy to answer any and all questions.
Extremely knowledgeable staff wide variety of pets and they always seem to have what I'm looking for very healthy animals well taken care of never had an issue with any of the many reptiles and fish I have purchased here
They have several species that aren't at all common in normal pet stores, and it's clear that they put a lot of effort into keeping things clean for happy, healthy animals.
Large variety of pet items ranging from the basics to items for exotic animals. Employees are generally nice people but have had some interesting interactions when asking for information on products.
An absolutely awesome pet store with great staff, great selection, and happy animals. A destination for any pet lover!
Great place to shop. Staff is very knowledgeable of animals and the place always seems to have something different!
Friendly staff, very knowledgeable about the pets they sell. Unlike some of the big chain stores that will tell you anything just to make a sale, these guys will tell you what you need to know, even if you didn't buy from them. Definitely recommended.
Always helpful! Very knowledgeable, a great selection of potential pets and everything you need to take care of them.
Best pet store ever.the staff are always nice andhelp you with what you need and know a lot about the animals. they always have good prices and things you wouldn't find at other pet stores.pet smart though has high prices and don't take care of their animals.also they don't have anything unusual like pet zone .I come and get crickets there all the time and there cheap and they give me extra in case some die.I went to pet smart once andthe girl literaly counted all of them and charged me five bucks for twelve crickets.
Great reptile area there stock is like going to a big expo nice to see the uncommon supplies not to mention there selection of reptiles monitors to hognoses than that Amazon fish section place is like a free zoo amazing
I love this pet store so much I make up excuses just to go! They've got just about anything you'd need for reptiles, fish, and furry critters. Not only is it a solid business but the owner himself will give you great advice when your confused on something with your animal. I give it 5 stars all the way
Great place. Knowledgable salespeople, good selection of fish, and fairly priced.
Makes us happy to see these pets are treated so well.
I had a great experience here the employees wrre nice and they have amazing animals
Great store great staff
Owner is super knowledgeable about all his animals
U don't find good customer service often in this day and age.....but u will find it here. They take the time to explain things and are very friendly. Wouldn't go anywhere else!!!! Thanks Bill
Most pet stores don't care much for their reptiles, but the people who operate this place make sure the exotic animals are properly cared for
They have store pets and they treat their animals well
Staff were always incredibly helpful when I had any problems with any of the products I ever bought from them. They also assembled a few things for me over the years I didn't know how to such a external filter and extension tubing for a drain/fill hose
Awesome deals
Excellent products, knowledgeable staff. Some items are a little pricy but overall I love this place.
Awesome store. Nice selection of items
Good selection of reptiles, fish and everything else you need to care for them however the prices are very high!
I've had some good experiences and bad. I've got some nice above average saltwater animals, had the owner lie to me telling me I could swap a fish back if it faught in my tank, and got coral riddled with flat worms.
People are nice an knowledgeably
Really nice helpful people. Variety of animal supplies. Carry fresh & saltwater fish, reptiles and snakes & some small animals
Owners and staff are great.soo helpful all my question get answered ...
Amazing choice of snakes and fish
Awesome
Decent selection, staff knowledgeable
Great customer service with a wide variety of products for every pets' needs.
Nice place a little of everything for all of your pets
It's a nice place to shop and has everything I need and the price is right
A great assortment of reptiles, fish and many many accessories for sale. The prices are low, the service is top notch. Wouldn't go anywhere else for a great local and friendly business.
I enjoyed myself so much
Very helpful amd knowledgable staff always have what I need and at a competitive price.
Great place, super helpful, very friendly staff, lots of inventory, great displays
Very kind never rude
Bill Sr. and Bill Jr. are aquarium gurus that donate time to educate everyone on the best way to take care of any organism. They are a pleasure to be around let alone, to buy from. So impressed with how they take care of their customers. I watched them teach students "specific gravity" as well as coral growth specifications. Very impressed with this local gem.
Immediate help the minute I walked in! Fantastic place! Friendly staff
Great people very helpful a lil pricey but still great place for all your reptile and fresh and salt water needs dogs cats you name it it's there great place
Great service!
Custom picked products for your pets, high quality, geat selection of reptiles and fish.
I've been in the salt water hobby for close to give years and I've known Bill Sr. and Bill Jr. for almost four. They've always been super knowledgeable and courteous. Today I burned out my Mag-12 return pump and instead of attempting to sell me a new one Bill Jr. took the time to take it apart and refit it with brand new parts that the store readily had available, which is the case with this store 99 percent of the time. As for fish selection they have a beautiful array and they all seem in great health and well taken care of. They just added a new wall of tanks that look exquisite. Only drawback here is that prices are slightly higher than other stores. But in four years I've NEVER had a problem with any of their fish. You get what you pay for. Good luck with the new tanks and thank you for all your help and support.
One young lady who works there is always so ride and never seems to be willing to help.
Great service. Had everything we needed.
Beautiful selection of fish but very expensive. Can find the same fish much cheaper elsewhere. Customer service was friendly. Overall experience was pleasant just wished the pricing was better.
Staff went above n beyond to explain n answer questiond
Has all your pets supplies
Great place to see any and all reptiles
I made my first trip here today upon recommendation from a friend. The guy I dealt with was very knowledgeable about reef aquariums as well as the store inventory of live stock, habits of invertebrates I was interested in, water parameters of the tanks that housed my purchases, prices of items without even looking up and were very responsible in recovering my purchases from their tanks....I’ll be back to this place again and again for sure
Excellent customer service. Knowledgable staff that is happy to help.
Great quality animals and people
Very knowledgeable and friendly staff at this establishment. Very nice selection of hard to find food at prices cheaper then the big box stores. Will continue coming here.
Really love this petstore, don't get there offen but it's definitly a family run establishment with nice people. :)
Excellent knowledge and service
Awesome pet store
Very helpful people. They have everything. I really like the custom fish tank stands
There's a large selection of products to choose from. My only complaint would be that while I know counting crickets is not an exact science, I've been short changed on more than one occasion.
Very helpful and the animals are well taken care of. Nice selection of supplies
Amazing service and great people. Had Every tung we needed and answered all our questions. I enjoyed the great experience
Amazing selection and great staff
First time visiting this store had more food options to offer my bearded dragon
Great selection and very knowledgeable staff.
Friendly staff. Lots of good stuff!
Great place for saltwater fish.
Always friendly and will help with anything you need with actual facts. Helped save my fish a few times.
They know their stuff, plus the kids like looking at all the different fish and reptiles !
Has cool reptiles nice salt water fish selection
One of my favorite stores! Staff is absolutely wonderful! Very knowledgeable and fun to talk to. So much to look at. Prices are great. Always there for my fish and dog needs whether it be at the store or over the phone.
Hands down the best shop in the area.
I like it
It's like a zoo very nice
Great exotic pet store with just about anything you would need for ponds aquariums all kinds off reptiles
This place is excellent and they have a large selection of animals including lizards,snakes,birds,guinea pigs,spiders,mice,turtles, a Lot of fish and Chinchillas.Me and my brother got a corn snake and it was so docile, calm and beautiful . We hade a really good experience there. The people that work there are generous , experienced and help full. The prices there were very great. I highly recommend the pet zone.☺
Bill is extremely knowledgable and very friendly!
Drove over an hour here just to see the store closed more than an hour earlier than listed hours
Very knowledgeable and polite.
Found my experience here to be great beautiful shop excellent customer service
Pretty good place. Has most pet supplies you could need without having to run to Wilkes-Barre.
This establishment is more mom and pop style. Quiet and great prices. Clean and laid out well. My friends and I will often take their children here on days weather isn't the greatest to show them the assortment of exotic fish , lizards, snakes ,birds and one rather large tortoise.The staff however do keep to themselves and don't come to see if you need assistance. I would say laid back is this establishment and well that's ok to. They don't carry alot of different pet care products but prices are good.
Very knowledgeable about animals.
Great store great owners beautiful fish
Great, curtious, and helpful staff! If the don't have it the most likely can get it.
Pet supplies. Plus exotic pets, snakes, spiders, reptiles and more. Animal food treats and toys.,
Very knowledgeable staff.
One of the last independent pet shops in the area the owners are always there and very knowledgeable on what they sell
One of the best pet stores I've been in around this area. The workers knew answers to every question we asked. Very nice friendly environment. I will definitley be back again!
Every time been there for all my pets needs, they were very helpful. Very knowledgeable on all kind of pets and needs
Amazing, wonderful, knowledgeable staff. Huge selection. Quality merchandise and animals. Better than the big box stores. I drive 30 minutes to get there and will use them over anywhere else.
Excellent service willing to answer any questions
Great Experience! Excellent Saltwater Selection!
Best freshwater and saltwater fish in the area awesome reptile display great service great people would recommend anyone
Owners are very knowledgeable and friendly with a very large assortment of anything you may need. My only complaint is they should have more cat stuff... like toys and whatnot. Adopted one of my ferrets there and a RES turtle there along with multiple fish. You won't find a better assortment of reptiles and exotic fish anywhere!
Best pet store around! Amazing saltwater wish and great selection for dogs, small animals and reptiles! Pricing is amazing and the owners / employees are very friendly and they really know their stuff. LEarned alot from them! They don't just sell products they educate you on proper care and information on animals!
Great options and knowledge for a variety of pets. Services is generally great but not always timely. It's understandable with how busy it can get. Don't let that be a draw back.