We've got all the reviews of real people like you who have information of the products of Pet Supplies Plus (Fish Shop) in the state of Michigan.
At the moment this business receives a rating of 4.5 out of 5 and this rating was based on 482 reviews.
As you can see it reaches an feddbacks average is practically the best, and it's founded on a very high number of reviews, so we may think that the evaluation is quite reliable. If there are many people who bothered to value when they've done well, it works.
You know that we do not usually stop to write reviews when these are good and we usually do it only if we've had a problem or incidence...
This Fish Shop corresponds to the category of Pet supply store.
Great staff, very helpful. This store has everything you need for most pets.
Very expensive
Always receive good service by friendly, polite and knowledgeable staff. They have a great selection of pet supplies at affordable prices. If they don't have it in stock they will order it for you. My favorite place to shop for my pets.
It is ok....
Really really bad cut promised to refund and then wouldn't
Great staff, best prices and quality pet products! They even do online orders and all you have to do is pick up. They will load your car and everything.
This is a great pet supply store! The staff is very friendly and helpful! The variety is amazing, they have every brand I've heard of and many more and their prices are fair. I definitely recommend Pet Supplies Plus for any and all of you pet needs!
Great store with friendly staff
Very friendly helpful staff. Stay stocked up
Very rude! I called and asked how many hermit crabs they had and they told me they was doing other things and them counting the crabs wouldn't happen then when I asked for the store # the female in a rude tone said hang on let me go dig in the dirt and find out then suddenly they were all sold out so i said okay thanks she responded and mhm in a rude tone and hungup
They take very good care of fish and sell them for a good price
Friendly staff
Wonderful
Very friendly and clean. Employees helpful without being obtrusive.
Great treats
Great customer service and prices are great
Friendly and helpful staff and good prices. All the fish I've bought have been really healthy and active.
I usually love this chain, but this store was... Just not great. Store was dirty, fish tanks were dirty, had a hard time finding someone to help us out and we weren't even greeted, ferret cage was super dirty and they were both sick... Just not a good sign when you're going in considering buying an animal.
Best pet supplies store!!
Great staff and self service cleaning!
Staff is very helpful
Found our suet for our birds on many different flavors. Great price for them too.
Affordable and I really like it.
Very helpful & nice
always have what I need. My tarantula thanks you as well...
It's ok. Variety of fish is poor. More expense on pet products. And they carry what I consider unsafe pet products.
They have a lot of stuff first time there they have pet shots every Saturday
Clint and everyone that works at PSP W Cola are amazing!!!
Attitude needs improving
I had to stand there with my dog and two kids well employee scans my one dollar bills .he made it clear he was not happy
They have what you need at this store LOTS cheapper than the other one in the crossroads mall
I came in to this location seeking a remedy for my service dogs sudden bleeding UTI on a Sunday. On Sunday the vet is not open and so I previously checked the website of several stores before I ventured out into 101° heat (literally) but my vehicle still overheated on the way there. I had my service dog with me and I was already extremely upset over my bad luck and my SDs condition. I was hoping to find her the relief I seeked from this store as it said on the website they had in stock. The stores website showed several products that could offer relief along with a type of OTC antibiotic. When I got there, I found nothing. Not even cranberry chews. I had three people approach me trying to look for my product... Why does it take three people to look on shelves where I've already looked? Why do they not know what they don't have in stock? I'm not a vet but I am a nurse and I can understand all the basics of health-care. I also know how to use Google in good judgement. So when these ladies determined that they didn't have any of the products I needed I did not need one lady to say to me that I need to take her to a vet. I KNOW THAT! HER VET IS CLOSED!! I also did not need the other lady to chime in "she'll die if she doesn't get an antibiotic"!! I had to leave before I caught a charge. If the customer doesn't ask for your services or opinions don't go flapping them in the customers faces. Btw, my furbaby is doing well, I administered my own antibiotic when I got home and she was back to her self by the end of the next day.
They are very friendly and they have a big selection of the kitty treats that my cat likes.
Not the best prices but had what I needed
They have a great selection and their sales people are great
Nice
My go to place for all of my pet needs. 2 dogs and 2 ferrets.
There wash your dog room was worth more than they charged me to use
Very helpful staff!
Always find what I am looking for.
My first visit I was excited to see all the best products that I needed for my baby girl (
This store is my primary supplier of dog food, cat food, cat litter, toys and filters for electric water dish. They always have plenty of whatever I am after. I've never been told they were out of anything. The employees know the store and the products. Friendly and will open more registers quickly if the line starts to back up which almost never happens. I really like this location. They also offer bath area for your dogs though I cannot comment on it as I have not used it.
Excellent food and service but a little pricey.
Knowledgeable staff with good suggestions, great prices and selection.
Prices are way to high.
Love this place!!!! I get all my pet related needs from here...
Great pet store, fair prices and friendly service!
If you know what you need and it's a common thing, I would recommend. they are laid back and pet friendly. They didn't even bat an eye when my dog peed in their floor and I also got my dogs Santa pictures taken here last year. Everyone was very nice and good with the animals
Love this place staff always very friendly
In and out,,, nice store!
Pets really like this they can pick out their toys
I get all of my supplies for my turtle here
Good service. Prices high. Fair selection.
You can't beat the dog wash for the price. Staff is always friendly and knowledgeable. Great place to shop.
This is a good pet store to take a timid little kitten to if you want to gradually introduce her to the outside world. It is not as busy as the other pet store in the mall, but it is busy enough to introduce her to new people and new sounds.
Great pricing and friendly staff great place to shop for all your pets needs
Had what we were looking for.
They have ferrets which is always a plus to me.
Very clean, neat and organized. Pretty Pricey; My customers service experience was okay.
Found what we needed & areola was great.
A great selection of animal foods toys and accessories a little pricey but what isn't these days!
Always friendly and helpful
Good selection and decent prices but the staff is not very helpful
Nice pet store. Friendly staff
My favorite pet store. The people are so helpful!
I've noticed the staff at this store are always working with the animals and cleaning. They're very helpful and knowledgeable. The selection is a little limited regarding fish, but still nice. Products are a little pricey, but normal for a pet store, I'd imagine they price match if you're looking for a deal.
Very friendly and helpful staff! Great customer service!! Aquariums looked healthy. Bought some nice looking plants and some gravel which was on sale.
It was great and I will shop there again for my pet supplies.
Best self service dog wash around!
Anyways enjoy shopping here! Something for everyone. The nicest staff!
Normally we get great service. This time the guy was very rude
Friendly and helpful staff.
Neat pet store.
Pet Supplies Plus is a fully stocked pet store and is a fun place to shop for all types of pets. Good selection of cat, dog, bird and reptile stuff.
Usually very nice personnel. They have cats/kittens that hopefully go to great homes.
Great they are helpful and respectful nice curtious wonderful customer service!
Always a great place to visit the staff is great
Stores always clean, staff is attentive.
Buys made in USA, quality pet food, knowledgeable local owner.
Staff was helpful. Lots of pet products.
Employees at this location are absolutely wonderful! They were able to answer all my questions about the different food offerings for my special pet. I would recommend them anytime.
I come to this store every month for my cats food and litter needs along with other optional cat items. I am pleased with the lay out and take time regularly to see whats new. My cat enjoys pet clothes so I wish they had more other than that I love it here.
It's a place to buy pet supplies
That was the first time in the store and it definitely fits your need's! I had Diana she was wonderful ,helped me right out to my car.. Great Customer Service!!
Workers are very knowledgeable. Only set back there is not enough of them.
I used to brag on this store on how much I loved them and the fish selection . But I have now lost my entire 55 gallon tank of once 7 and theb 6 cichlids due to there fish have ICH !!! I even went in and made sure to buy the right products to clear my tank and waited to add fish yet as soon as I add fish from this store 8 days later they die once again!!! NEVER BUY FISH FROM THEM!!!!!
It's ok prices up a little
Great staff, lots of product variety. My dogs favorite store. Better prices than Pet Smart.
Great Dog washing Stations. Buy 5 at a time for 1/2 price. Customer service could be a little better. But overall a great experience.
Good selection of toys and food for your fur babies
Great shopping for our fur babies
The people that work here are great. They help me everytime I go there. Being disabled I sometimes have a hard time getting into the store. They come out to me when I cant get it to shop. I can call them when I get there and they will bring me what I need. I will always shop here because they are so kind.
Good selection of pet supplies. I shop for fish supplies and am pleased with the selection. Really like the dog wash station!!!
Good selection, outrageous prices
Nice and helpful staff
All your pet needs in one spot
Friendly helpful staff. Decent selection of items to purchase. Would buy from again.
great customer service and decent selections
People there are very helpful
Great place, friendly staff and very knowledgeable about the products they sell.
Love the self serve doggy bath.
Good help
I will personally never return to this store it is awful the saltwater fish tanks was beyond nasty there was dead fish everywhere and the few they did have was on there way to death wow is all i could say
Nice people and animals almost adopted a bird
I love to see people bringing their doggos.
If you have a need for a pet this is definitely the place to go. As soon as you step in the door, you see a plethora of items basically from floor to ceiling. If you can't find something the staff will gladly assist you any way they can. I recommend it highly.
Friendly staff and very helpful. Organized and clean
Nice local pet supplies store with a good selection. They also have tropical and salt water fish, small animals and birds.
Great place for pet supplies! Highly recommend!
Large selection of dog and cat items as well as a decent selection of fish stuff. Staff and manager very friendly and helpful. Would love to see more saltwater fish and supplies.
First experience was excellent. The employees seemed far more knowledgeable and accommodating than the before pet supply chains.
The people here are very knowledgeable and friendly. Not as inexpensive as some of the chain pet stores but much closer and it's always nice to support your local businesses!
The best selection in the area and their prices are competitive.
This is a very great place to get your pets from! Me n my fiance love the customer service that they have here, highly recommend to anyone looking for pets or supplies for your pets. They don't try to sell you thing that you don't really need!
Great deals. Always enjoy shopping here.
Best pet store around. Staff is incredible
Grate service and happy employees.
Adrian store is awsome great people friendly treat you like family not just a customer. They are very knowledged on the products or just questions. Best store I've shopped in.
Good prices. Good selections. Staff very helpful. I'm in!
Very helpful staff!
Everything is great, large selection, nothing needs improvement.
Not the greatest customer service. Prices are very high. For items you can get for half the price somewhere else.
Sounded like passing the buck to someone else's fault... could have bought a much bigger bag... not! I went somewhere else and got what I needed.ty
Great place, with super friendly staff and competitive prices.
Cute store with a large varietyvof pet food, toys, training products, and even some apparel. I will say they do not have very competitive prices and the store seems dated.
Very friendly knowledgeable staff. Eager to help. Very clean n organized store. Hope it stays that way.
Always fun to go in and get crickets for my gecko. And play with the little guys at the store
Ordered Chinese Water Dragon earlier this year. They were nice about order. When we picked it up the male employee used a net kept trying to catch it. He appeared afraid of it. When we got home the tail was broke, a foot was broke. It died 2 weeks later. I spoke with an employee the day after getting it and no support of return or reorder offered. This was sad.
Always very helpful and give Charles lots of treats.
Friendly staff and always clear isles. Easy to get in and out quick.
Good My
Very friendly and knowledgeable staff. If they don't know the answer, they find out. And, best of all, they don't try and upsell you!
Super nice and family friendly prices and environment! Staff is actually knowledgeable and interested in the care for all of their animals. I went in with my two year old a ton towards the end of my pregnancy with my second born and they were so sweet! Wanted to see my baby when he was born. Probably my favorite pet store ever!
Found everything we needed for our new puppy
Great place. Very friendly staff. They love our kids, and our dog! They're very knowledgeable too!
Friendly, helpful!
Employees are always super helpful and knowledgeable
Awesome people. Great products and sales.
Good variety and there's always a sale!
Very nice staff, welcoming environment
Pet supplies is beyond reasonably priced with all that they sell. All of the staff are knowledgeable in the pets that they sell and what items would be ideal for the pet you have. They are very friendly and always greet you coming in and going. Merri happens to be one our favorite people there!
I like the people and the selection, prices are comparable
Always good vibes. Prices are unbeatable. Exceptional choices. Even the animals in there are friendly and happy, which shows a lot about the business. Will continue to recommend this place to others. Very happy customer!!!
Really nice place to go, way better than the other pet stores in Minneapolis area
Very friendly, helpful staff; they always have what I'm looking for.
Love the people here and they always greet my furry baby by his name
Always enjoy coming g to this store. The employees are very helpful and polite. I love being able to bring in my dogs as well.
I needed a couple of things and I was in this area. I figured I'd pay more for my items just to save time from going to a chain store. All of my items here were less expensive than the other stores I've been to. In addition, the gentleman who helped me was fabulous. Knowledgeable, fun, concerned, engaging and helpful. I wish I lived closer.... this would be my only pet supply store.
Very helpful in finding Sophia Jean a coat/sweater...
The staff here is always friendly, with excellent knowledge and recommendations. I can't talk highly enough of the manager there. She always has a smile and takes care of all the pets with a treat on the way out the door. The absolute best thing about this place is their self service dog wash. Our dog absolutely will not do the bath tub but he's grown to tolerate a wash here. Plus there's no real clean up! You wash and dry your pet and they take care of the rest. I would definitely buy here over any big box pet supply store.
Always friendly service and helpful staff. Good weekly deal with a good selection of food and toys for all your pet needs.
Great service always greet you with a smile. They go out of their way to assist you. Make you feel that you are just going to something more then a pet supply store
Great place to buy anything for your pet, the staff is very friendly and helpful
Large selection of all types of pet food. A little more expensive but they have a good rewards program.
Very helpful
Very helpful staff large selection good prices with things that are on sale not so good prices on other things
This place is great. Everyone is always happy and helpful. Awesome vibes. And even the pets are happy and friendly. Did I mention great prices?
Friendly workers, clean and well stocked.
Really great customer service. Very welcoming to my larger breed dog.
Store wasn't very clean, fish tanks we're kind of cruddy looking but no dead fish in the tanks. Staff was helpful.
The selection of items is pretty good, however the prices are higher than a lot of the major places in comparison. However, it seems a lot more friendly.
Always find what I'm looking for
I love these places the employees always ask you how can they help you?
Was able to find great deals and special buys for my animals that no other store could compete with!!
We got what we needed
Sometimes hard to find help. Prices a little high.
If you ask about a product that they are out of, I guarantee it will be there the next week.
my DOg loves it
Employees were friendly and helpful. Store was clean and well stocked. Enjoy shopping here.
Great place Only place I will get my dogs food from
XL selection of Merrick Cannes cat food. Ty.
Love this spot and prices arent too bad.
So far so good! I am nearly always greeted right away and the staff are mostly helpful. There is a particular gentleman and gal there which are helpful when it comes to the fish, invertebrates and African dwarf frogs and I have purchased a few from this store over the last month or so. I will note that I've had some casualties but the staff were willing to help out and make things right when deaths occurred within the 14 day guarantee. I have had an instance where I've lost a couple outside of this period as well although the reasoning was unclear (water parameters in check and pH matched stores, quarantined over 2 weeks). So note: As always, you should quarantine no matter where you get your fish from. Overall though, it's nice to have a "local ish" store where people recognize you. We intend to continue to shop here for the foreseeable future.
Awesome customer service
I wasn't satisfied with their customer service all I did was buy a bag of dog food and paid with a big deal of course you're going to check it but you didn't give the change back to the person that gave it to you so it makes me think that you're racist and I wouldn't show up here ever again
Always a pleasant experience!
Associate was very helpful and knowledgeable when we were shopping for fish for our new tank. We bought two fish and are very happy with our selection. We will return there to buy more fish and supplies in the future.
They treat their customers and employees like trash. Complete 180
Staff invariably helpful & pleasant.
No fancy stuff just good stuff for our fur babies
Have been using their dog washing stations for over a year now. Friendly staff and they always have what we need for our 2 dogs! Love this place!
Always a good clean place.
Always clean & staff is helpful and friendly
Always a good experiance!
Love pet supplies for our fish needs.
This PSP saved the day! My wife and I were traveling from Chicago to the Outer Banks by car. When we got to our half-way stopping point, we realized that we had forgotten the bag of dog food at home. Our dogs have special snowflake stomachs and can't handle grocery store food without a bad ending for all of us. This PSP was near our hotel and had our brand of food! The cashier was very nice and had us in and out in a few minutes, and our hungry pups were super grateful.
One of the best stocked pet supply stores in the area.
Courteous staff
Super friendly, helpul staff. Nice experiences happen here.
I have bought small pet, fish from here. We enjoy coming to look at the variety of small animals , fish they have. Pet ID tags too. Employees helpful;-)))
Friendly & helpful staff. Excellent customer service & good sales.
Very helpful
Super nice and helpful.
Cute animals and affordable pet food!
Awesome place and service
Employees are very friendly and knowledgeable.
Great place for your animals
Good selection, decent prices, friendly people. Nice place!
Very helpful staff. They help you get what you need, not what will empty the checking account.
They always have friendly service and exactly what I need to take care of my pets!!
Always come here to get my supplies for my dogs; nail trimmers, vitamins etc . Just because it's not the cheapest but it's cheaper than high marketed stores but the same high quality
Too high...
I was in the market for a bearded dragon and so my mom and I stopped here at this amazing store Pet Supplies Plus Then this awesome fabertastic man named Dakota walks up and offers to help My mom and I were so excited to know that he knew so much and in detail about everything we would need He even told us they would price match so we saved $20 on a light that we had to have He answered every question and concerns we had about everything We left the store so satisfied that my mom hugged Dakota before we left I would recommend Pet Supplies Plus to anyone that had an interest in types of animals Thanks again Dakota for the super fantastic job We believe Dakota needs a raise!!
Thank you Cheryl for all your help. Kindness and courtesy are becoming rare commodities and your help made all the difference.
What I need is always in stock at good prices. Weekend clinic is a fast easy way to get my kids their shots. Wash room is always clean.
Very nice, beautiful fish, and other animals
Dawg loves it
Not many pets
Good selection of everything
Not a mega-store and staff are always friendly.
The staff is always friendly and very helpful. They even special ordered small crickets for a juvenile bearded dragon. If you have a bearded dragon, I recommend the horn worm 4 pack. The worms in the pack are 4 different sizes so you can space out using them.
Super friendly staff. (Bonus: normally there are a few dogs to pet too
Very convenient
Great staff; very friendly. A little difficult to get into the parking lot with heavy traffic always! Well worth the hassle though. My regular pet store!!
Dumb
Got all my pets needs
Very helpful store and they always have really good deals
Great staff. Very friendly. Always has what I need in stock.
Love this place
Good selection of cat food and grooming supplies
Great people, large selection of items for my fur babies.
It's a little pricey
Pretty neat and well stocked in many variety of animal needs
Great service
Wonderful staff! Always stocked! Prices good!
Mine and Molly's favorite PLACE! Yes, your dog can go shopping! A pleasure to meet all the others dogs, birds, farrots fish, crickets ,geribals, and lizards!! Fast, friendly service. I visit them EVERYDAY!!
Always love the animals when I go in
Has all the stuff my pets need
Staff members where very knowledgeable about the pets they have. And very friendly I will be going to do my pet buying from them from now on.
Clean store. Clearance price marked on shelf did not match register price. ☹
Looked for a particular dog food but couldn't recall brand or type. Associate used my loyalty card to look up last time I purchased it and pulled it from shelf for me. 5 stars!
Great customer service very helpful
Great service they offer a military discount. Thumbs up
I am always delighted when I come to this store. Everyone working here is always so pleasant, courteous and extremely helpful!
This place is awesome always friendly service. Way better than petsmart
This place has had everything we've needed for our puppy so far. Friendly, helpful staff.
Everyone is friendly and animals are healthy
If you need help. You'll wait................ Many times I had to wait way to long. One cashier and no help with people up in office. Bye bye
Large stock good prices.
Great place for odd pet stuff.
Had everything I needed for my dogs and most of it was on sale. It's a win win.
Great selection, tailors to most needs, staff were available and friendly!
They need metal on metal dog collars the plastic ones break !!
Very nice
They have anything you need for a pet and a knowledgeable staff
Great place everything we need
Helpful staff. Never a problem. Go in at least 2x a week
Very helpful and courteous.
I got a microchip for my full blooded German shepherd. Prices were great considering. The volunteering veterinarian's had various politeness.
The employees are always so helpful. They assist with finding items and answer questions related to pet care. Recommend!
Excellent Customer Svc & Products
Always kind service & fair prices. They have military discounts too.
Always treated great by the staff! Great selection of pet stuffs
Excellent customer service!
Awesome deal on fish
This place always has a friendly and knowledgeable staff. They also have great deals if you are a rewards member!
They sell live mice
Very knowledgeable staff, friendly. Store very clean and we'll stocked. Great variety of supplies. I will definitely make this my pet store to shop at.
Great store. The employees are friendly and helpful. They have a good variety of items and some things you don't find other places.
Always a pleasant experience and very helpful are the employees when it comes to answering questions and helping make proper decisions in your pets health and well being
It's good, the focus is on cats and dogs but they also support other pets as well.
Helpfull happy to order me pets not on the shelf
Great staff and good prices. They also have a dog wash!
So much better than the big pet superstore!!! The staff is nicer and the prices are better.
Great store
This place is great. the worker help you with what you need. and they tell talk about some of the best choice of thing to get there. and oh my god the prices are great. and the toys you can get your fur babes. there was some much i wanted to get my cat Kaname but i couldn't at the time.
Nice and helpful
PSP has some of the most helpful and enthusiastic employees I've ever met. Never hesitate to answer our provide options. Definitely my go to pet supplies place!
I ran out of the dog food I usually order online, so I made a trip to Pet Supplies Plus. I figured I’d pay quite a bit more for it here. Turns out it was actually cheaper! My dogs loved the treats we picked out too. I’ll be shopping here from now on :)
Super friendly staff. Good rewards program. Definitely a customer first business. A smaller store with a good variety. The dog wash is awesome, too! Punch card gets you 5 washes for $25.
Consistently friendly and helpful staff.
Good
The dog wash station here is awesome! If your dogs are hard to bathe, it makes it so much easier.
Expensive, but friendly staff
Clean, and so friendly. Shelves always look great, not dusty. ❤️
Cleanest store ever. Nice pet loving people working there. Best bat deal on Earth.
So friendly and they have everything! One stop shopping for my pets.
They are kind, helpful and knowlegable. They pride themselves on knowing you by name. They have a self serve doggy wash thst provides great entertainment as long as you are not doing the washing!! Love these folks!!
I love this store. It has large variety of pet needs. The owner and staff are very helpful and friendly. Love the sale prices.
In the area this is the best place to get supply's for your furry family members
They go out of their way to greet your pet. Always have a smile.
This place is always a great option for pet foods. The staff is friendly and really care about the pets. They are so genuinely sweet with my dog when I visit. Plus they have all the health food options for dogs that I look for.
Very friendly service. Has a lot of different animal stuff. Basically , a Petco, but easier to find stuff. Highly recommend this store.
It's always very nice!
This place carries Taste of the Will dog food at a good price plus they send out coupons.v Very friendly and helpful staff. They also have a self dog wash that costs
Friendly staff, good selection of products. I get my fish and reptile supplies here
Always great prices and staff
I LOVED this place for their prices and quality of product , especially their frozen rats. But recently they changed their frozen rats and now they are DOUBLE the price ! This was my go to spot for frozen rats. I am so bummed !!! Now I'll be going somewhere else for my rats and kitty litter
Ok. They have lots of stuff but pretty expensive. But offer lots of sales.
I always have a great experience here. Staff is always friendly and helpful! Better than any big box store and prices are fairly competitive.
Ever since this store opened up in our area, we switched over from PetCo and haven't looked back. They pack a lot of great variety into this smaller boutique style pet shop without compromising on prices. They have lots of great deals, friendly personal staff, and always fun smaller animals to enjoy or take home. We have bought several hamsters here and have loved them all. Pet Supplies Plus is very involved in the community, too. I have seen them at several local events. The self serve dog wash is a huge plus, too. Their 5 wash punch card is a great deal and a much better experience than trying to do it in our tub at home.
Great staff, selection and even better prices than Petco (whose terrible "club" has yet to earn a discount in ten years of buying supplies for fish rabbits cats and dogs!). I am going to this place exclusivly from now on.
Got nails trimmed from my Golden retriever Marley!
Lots of aquarium stuff. I think I prefer this place over Petco.
Its a good place to go for a variety of pet food and medicine
Good selection of dog foods, toys, and treats. Very disappointing fish department. Considering they are the only place within an hour that has ANY saltwater, if they tried just a little they could be doing really well. I don't think I have ever seen all their saltwater tanks with at least one fish in each tank. They could easily handle 5-10x the fish they have if they managed the systems well. The aquarium supplies selection doesn't seem any better than big box stores. Freshwater fish are better, but they tanks are too small. You can tell that if certain fish stay too long they start getting nippy. The goldfish never seem to be doing well. Good if you aren't looking for aquarium stuff.
Excellent customer service. Wonderful selection of products.
Went in this afternoon with a very dirty rescue dog covered in fleas and chicken droppings. I needed to use the self-wash facilities to clean this dog up before taking into my apartment. The owner was just incredibly helpful and compassionate, immediately stepping in to help me bathe my new puppy. It took almost an hour of scrubbing and rinsing to get most of the dirt and fleas off. My new pup, now named Alex, has a vet appointment tomorrow afternoon to determine the next steps in his treatment. But I just want to commend the entire staff for their help. This is a store with an owner who truly cares about animals.
Always helpful and friendly staff!
This store is well stocked. Staff is friendly and helpful.
I had never heard of Pet Supplies Plus. I was very pleased with the store over all. They had a good selection of cat and dog food. Most of it was very reasonably priced. They sell small pets here but they all seem very well cared for. I went for cat food. They definitely have a good selection of some of the better brands. I also found a cat tree that was such a good deal I couldn't resist getting it. The staff here is always very helpful and friendly. Great store. 5/5
I love this store and the staff are so helpful! I wish you guys carried more seachem products in your fish supplies so I didn't have to order online or drive to toledo. Otherwise, 5 stars
Very helpful and knowledgeable staff! Love our new fish.
Great place for pet supplies. Fantastic people work here!! Highly recommend!
Helpful, reasonable price, great job.
Very helpful we got catnip mouse things for our kittens and collars were really easy to find
The staff
I come to this pet store around once a week so I can get crickets for my gecko or food for my guinea pigs. The staff are wonderful, friendly and very helpful. I highly recommend this pet store you will always find what you need along with excellent customer service:)
Just moved to the area and am so pleased to find a local pet shop. The staff seems very knowledge and helpful! Super friendly and didn’t rush me along. I’ll definitely be a repeat customer for sure!
Decent selection and price. Nice savings card. I love buying treats in bulk including off brand green dental chewies for my dog.
Staff is well informed on products, polite and curteous!
Friendly staff. Willing to go the distance to help customers! Always well supplied with all your ❤️ pet's needs? PSP is a big asset to Adrian and lenawee County, Michigan!! It's a feel good store!!
Love it here! They have everything I need at really reasonable prices. I can bring my animals and the staff treat them like they are their own. The environment is so calm and welcoming. The staff are more like friends. Whenever I have any questions, they are more than happy to answer. It's never dirty in there, and the best is that my animals love it there! Seriously an awesome place never had a problem here!
These puppy toys are so premium and amazing
Friendly, knowledgeable service and great products at reasonable prices.
Better prices on my dogs food than pets Mart and a decent self dog wash station.
Great food for my reptiles
Cute cats up for adoption
Polite helpful staff. Nice clean store. Decent prices.
Pretty good selection for a smaller, non-chain big department let shop
Good selection pet food
Great pet store! This is the only place I shop for my cat
Friendly staff. An wide selection of pet supplies
Great deals, if you look around, and a large variety of products for pets. Customer service is awesome when you can find someone, very helpful.
The employees are very friendly and helpful
I have been coming to this store for years some people are a amazing but new staff members need to be trained in customer service. Dont hire people that should not interact with the public. Maybe it is poor management at this point.
I love Pet Supplies Plus, but I have to say the atmosphere in Crystal is like a morgue. No fun, no smiles and I heard the manager "coaching" an employee. I almost stepped in because the manager was so condescending to her employee. This is a franchise and they have taken all the fun out of shopping with my pet. Multiple times at this location and clearly needs a lesson in keeping employees and customers engaged and creating an enjoyable environment. Who owns this store?
Very nice store, bigger than expected
I've been here three times now and the prices are awesome and the staff is great. We just rescued a dog and we needed a crate. Their prices were far lower than the other two places we looked at. They have a clearance bin which had a lot of amazing items for almist 75% off. I brought my two kids and dog in, so I had my hands full. The employee brought my items to the front and even brought them outside for me. Needless to say i was very gratrful and impressed. We will be back.
The staff provides great customer service
Nice. Helpful staff. Good prices!
There is a very big selection for cat and dog food, especially brands you can't find in other stores. It covers cats to reptiles and fish. The staff is friendly and helpful especially if your not sure what it is your looking for. The prices are reasonable and I enjoy seeing the mice and fish they sell as well.
Very friendly and helpful staff with good selection and live rodents.
It has everything one needs for pets. The staff us friendly and knowledgeable
it was my first time coming to this place and they were great. The staff was so happy and helpful. My dog even got a free treat. Much nicer than other pet stores I've been too.
Great info for a natural product for my 7 year old Sheltie!
The service is the best at Pet Supplies Plus! They have any product you would want for your dog or other pets. It is my go-to place for anything my Maltipoo Bella needs.
we love the store. It's our favorite pet storemmm
Good prices all natural. Me and my brother shop at the store sinse the opening the location. And also all natural dog food...
It is a standard pet shop but the employees make this a 5 star place. My dog loses his mind over the attention he gets from the ladies here. This is his favorite pet store!
Friendly neighborhood pet store. Once you visit it will become one of your pet's favorite place.
Went to get wheat grass for my cats It's almost always out of date, dying, and overpriced.
Good selection of pet foods. Good prices.
Very friendly staff with a wide variety of merchandise for pets really enjoy shopping there
Welcoming staff that are helpful and not pushy. Prices were decent with a nice selection of items for my dogs.
Great place very friendly staff
Very nice place to shop for pet supplies
Store might seem small but they have just about everything you would need for your pets. Fish seemed healty and there were no dead ones to be seen. They also got reptiles and small animals like hamsters and mice as well as kittens. Staff is very helpful and overall nice people. Prices arent too bad either. highly recommend this store for anyone who has pets!
Very friendly love shopping at this pet supplies plus
Tried the pet wash for the first time... it was perfect.
Always excellent service there
Always have what you need for your pets
Love this store, it Carrie's all my pets needs and the staff is so friendly and informative!
Suprised they gave me a Veterans discount ! Nice people , fair prices !
The cat room is popular with kids. They have most things you'll need.
Great people very helpful
Very friendly staff! The worker was kind and helped my daughter find the fish she wanted.
Very friendly, helpful staff. Has a good variety of items for our cats.
Everybody was very helpful there! Clint was very very nice when he checked me out he's the manager!
The staff was very helpful. The staff member listened to my concerns about my pet and advised me of my best option
I haven't shopped there enough to know how the entire store operates. This may very well be a great place and you can't control every employee. I also don't review places very often and it's typically for this same reason - bad customer service. I'll even admit that this is me venting about being treated rudely by someone more than it is a review. In short.. I just called in to speak with someone and the lady I spoke with was horrible. She even answered the phone with an attitude. She was rude, wouldn't let me finish my sentences and basically made me feel like I was bothering her. After my first sentence was cut off with a rude reply, I told her that I work in a customer service related field and wasn't calling to complain or be nasty. I just wanted to inform her of a problem with 2 hamsters my husband and kids purchased yesterday. I told her I just noticed a bald spot on both hamsters and upon searching the web I thought it may be ringworm. She cut me off several times just telling me to bring them back and get more. I explained that wouldn't help with something like ringworm - as they all could possibly have it. I again told her I just wanted to inform them so they could check their own hamsters and cages and that I would watch them for a day or two to know for sure. She told me it was probably from fighting and just to bring them back and get more. How did she know? Was she looking at the hamster? I wouldn't even care if she was clueless or if that was the standard answer. I realize the problems associated from buying animals from chain stores like this. I'm only writing this now because of her attitude. So instead of being mean and informing her that her people skills really stink...I just apologized for bothering her AT WORK and hung up. I work with the public and I try to always remain positive and helpful....is it too much to expect the rest of the world to do the same? Ok I feel better.
They have a large selection of pet foods, treats, toys, and other pet items. They even allow pets to visit, which the dogs seem to like (my dogs even like going to the Vet). The staff seem to be informed in a general way about most common pets, and are very helpful.
High prices but lots of good products
My fish died the day after paid for it
Got us some fish at closing time. Friendly staff! Helpful and friendly
Great lots of help.
Very friendly staff. Great selection of pet food and supplies
This place is awesome, they had everything for my puppy and James was super helpful! Not sure how anyone can possibly complain about price because they have signage everywhere saying they price match. Definitely will be back!
Even better prices on cat food than the big pet store on Harberson.
Very knowledgeable good customer service
Really good experience
Everything we need for our menagerie, dog,cat, rabbit, ferrets hermit crabs and birds. Always find what we need even sweaters for the dog?. And the pets can go shopping too, has self serve bath area for the animals. Free treats for puppy. Polite employees. Also snakes and hamsters. Very satisfied every time we go in. My dog gives them 5 paws up
Really friendly and healthy pets
Clinton and his team are great
Large selection of pet supplies, helpful staff and easy to complete returns or ask questions about purchased products. Definitely recommend and often things are on sale.
Everything you need
They have EVERYTHING
Great selection of fresh water fish.
Love the sales and most people don't know that you can get coupons on the back of their Krogers receipts that you can use along with Pet Supplies coupons
Great place...good help..
Self service dog bath, what a great idea
It is amazing what it takes to feed pets.
Good service, a little pricey but that is expected for a store like that. They have a good selection of products. Always nice to be able to take my dog with me.
Always friendly and eager to help always have what I need for my reptiles and if not will get and call also best prices on bugs just wish they had a Lexington location
Great selection of pet supplies.
I love this place. Always so helpful
Hard to get help
Nice, friendly staff. Good selection of cat items (perhaps not EVERYTHING you might want, but everything you need). Items available in the store for many types of animals. Join the Members Club for discounts. We're grateful that they offer a military discount, too. Cat food seems fresher than the big box stores...maybe a smaller backstock helps with that. They also have some different items (like a particular corner litter box) that we couldn't find elsewhere in our area. The price was better than Amazon with the discounts. Definitely recommended!
I was unable to get any help in this store. I couldn't find what I was looking for. After a fruitless search, I decided to shop elsewhere.
Love this store and all the friendly, helpful employees.
Limited reptile supplies. No higher voltage ceramic bulbs, didn't have any vitamins for reptiles that was WITHOUT D3 and I may just not have noticed it but I didn't see any T5H0 lighting up there ethier which is a REQUIREMENT for all Chameleon owners otherwise the animal is sure to get MBD. besides there lack of Reptile related supplies it's an alright store.
A good variety of everything
They've always been great, they special order cat litter for me. I've never had a bad experience with them.
I try to remember to stop by when I'm in town and need anything. I live in Swansea, which is about a half hour away and have made the trip just to go here. They have what seems to be a knowledgable and friendly staff and I have always enjoyed their genuine love of animals.
Our favorite store, especially with the furbaby
Great pet store
Just have way too high price everything their can get some where else cheaper like over half exceptions is the stuff they only carry then it's 4x the amount
Love this place, prices are high though
The team that works here are extremely talented.
Great selection of toys for my doggie.
Love pet supplies plus. Always nice people working. WASH room always clean. Get to see cool ferrets and fish. 10/10.
Convenient location and a good selection of cat foods.
Very nice pet store. Clean and the animals all look healthy.
Went looking for ferret stuff and they aren't carrying that much anymore and if their prices on ferrets hadent gone up like they have I would have been bringing another ferret home.
Great staff, gourmet cookies for my crew and always well stocked.
Pretty good
Great store, great products, great prices. My dog and I love this store. You can bring your pet to the store with you also as long as it is on a leash. They sell high quality food and most anything else you or your pet could ever need.
Everyone is knowledgable and very helpful. Love this store. Bought an antibiotic for Snickers eye.
Clerks not very helpful,variety of different foods and supplies
Disappointed that they have stopped carrying Whiskas wet cat food. Selection of Eco friendly litter has also dropped off.
Very clean stock. Could use better customer service to help They have a gather group instead of customer friendly help.
Expensive
Good savings with their card. Nice prices on sale items, clean, well stocked store. I shop for my cats.
Great place, treats their animals well. Crickets for my beastie was cheap.
There's always someone to help no matter how busy they are.
They are always well staffed, friendly and helpful. Always well stocked for any type of Animal/Pet need. Recommended with 5 stars...
This store is smaller than the PetSmart about 5 miles up the road but they seem to carry a lot of different brands, including more natural and grain free. Less toys and specially items. Prices are comparable and sometimes better, especially with store coupons and sales. Big variety of exotic fish that look very healthy. I go here for my cat and dog food and whenever I'm looking for something PetSmart doesn't carry. Great sore!
Couldn't get prescriptions for my dog. Only when Vet. Is there. Was not told that at visit. Will order on line.
Good selection fish
Great staff and great place to give the pup and bath.
I can easily get in and out quickly
Nice pet store, good variety of supplies and offers a limited selection of small pets, birds, reptiles and fish. Staff is friendly and helpful. Their loyalty card offers good coupons.
Awesome staff and easy to find what I'm looking for. Also I can't pass up on looking at the animals, especially the ferrets. They are so cute and playful.
Great ! Easy, quick, got a great deal, clean and bright!!! Thank you,
Pets
Loved it
Best prices around. Staff very helpful
Amazing deals and great friendly staff! My new favorite pet store to go to
Very friendly. Had what I had been looking for. Been looking for a month. Would definitely go back.
Always great deals on food.
Friendly staff. Usually always find want we need.
This store is very clean and well stocked..The employees are all very nice and helpful!!
Love bringing my pet here pet here for a wash. Great customer service.
Good to get pet food and pet supplies
Love the pet bath area
Great supply but way to expensive
Employees are always helpful kind and the store is always clean and well stocked.
Staff is very friendly and helpful. If you are a Pet Supplies Plus member you will receive discounts weekly on food and other products. They have a good selection of dog and cat food.
Friendly staff. Good selection but wish they would carry Tripe.
Always helpful.. Lola loves going and getting treats !!!
Pleasent staff. Had fun at the vet clinic decorating dog treats.
Great customer service, very knowledgeable, and cares about there animals and customers.
It was great till they stopped selling feeder Rats for my Ball Python. Now I have to buy 4 mice 11 dollars a pop .
This pet store beats petsmart and petco by a long shot. They have a self washing dog station which is $25 dollars for 5 washes and makes grooming your pet quick and easy. They also have good deals and sales, and I feel like I always have a coupon to use when I go in there. They have a wide variety of pet food, toys, kennels, supplies, cat stands, etc. I always find the best deals here and never walk out dissatisfied.
Good selection of high quality foods (some you can't find at PetSmart, Petco or Chewy). Good service. Got customized 2 sided dog tags engraved for $12.
Bit overly prices.
Nice selection on pet supplies and a lot cheaper than Petco and PetSmart.
Dogs loves it there
The self wash is a huge benefit!!! The only other one available in the area is the ridiculous set up at Pet Valu. Plus, staff are friendly, broad selection, and prices aren't bad either. Way better than Petsmart.
Friendly staff and good products
Friendly staff, clean and organized, competitive prices and not Big Box atmosphere.
The staff are very friendly and helpful and they have a good selection of supplies. This is generally where we go when we need pet items. It's the place in town that's likely to have things you can't get at general merchandise stores. The location is convenient in terms of being able to find it but it's unfortunately one of the worst traffic spots in Adrian, especially if you want to pull out to go westbound on US223.
Hands down this store has the best selection and best prices of ANY pet food chain I have ever shopped but that isn't why I drive 25 miles from my home it's the stellar service from the staff. Managers who are having issues finding or keeping good employees need to go and find out what they are doing at this store and replicate it because man they are doing something right!
Nice and convenient location clise to my job.
They have a large selection of aquatic fish. it's a large store. I really enjoyed my visit!
Love this store. All of the employees are very friendly and the punch card for the baths is a great deal (2 dogs)!
The store always has the dog food I want at at a reasonable price. They have a wide selection of items for all types of pets. The staff is usually friendly and knowledgeable.
Price match makes it super convenient. Plus coupons on top of sales always a good deal!!
Lydia is always very helpful when I am getting stuff for my
The people are so nice and the quality is high, the prices are comprable to most places and when they have a sale on things, it usually cannot be beat.
Great selection for cats, dogs and birds. Always nice to meet the dogs in store.
Friendly and knowledgeable staff. Easy to get to and parking is not an issue.
Good place good prices and the employees are nice
Super friendly staff and great coupons
Seriously, the best. Dont go to anywhere else - PSP has the nicest employees of any pets store I have ever been to. I love this place!
I regularly get my feeders here. The staff is always helpful and quick to help with anything. The pets are well kep. Management is great!
Love this store. I much prefer to shop here over big box pet stores, this place seems to really care about pets!
Sweet
Love thier washing/drying station for my dog. They provide everything and the package deal or even single use time is super affordable!!
Always a very friendly staff that are willing to help in any way, even if it is just a great conversation! They have a huge array of options for all your pet needs!
Amazing, friendly staff.....so helpful and understanding.... Great place to go for our new puppy supplies...lol...
Large selection. Most were a fair price. Some items too expensive. Nice store overall.
Very clean and friendly environment. The prices are great and there are always deals going on. The staff are also knowledgeable and show that they care for the animals.
Love this store! It has a neighborhood feel but has everything you could want for your pet. We utilize the pet wash station regularly especially after a romp in the lake! This is akin to Disneyland for my dog son.
Excellent easy to navigate store. The staff are always very helpful. We come here for all our pet needs.
Staff always friendly and helpful.
The staff are always fantastically nice and knowledgeable. Always find what I need. Kelly of the manager is just great all around, love her.
The staff are always helpful. Can always get my dogs special diet food here. Large selection of everything for pets.
I have a beardie and the staff here is SUPER helpful with information on him.
Neat stuff
Went well , saved more then I thought I would , always a pleasure to shop for my little girl there !
Nice place to shop for specialty pet items.
Pet Supplies Plus has great staff that take the time to answer questions.
The staff is super friendly and energetic. And the prices are better then anywhere else. Great selection of foods for both dogs and cats. I love this place. They also sell live fish and small pets.
This is a great store. The best customer service. The employees are knowledgeable, very friendly, and helpful. They always offer to carry your items to your car for you, (which super helpful for heavy items like cat litter or big bags of food.) If you join their free perks program you get amazing coupons all the time. $7 off any purchase, $5 of any purchase, etc. They basically give you gift certificates!
Friendly AWESOME staff and they know me by name and my Dachshunds!
They have good friendly service and a wide selection. Prices are competitive.
Helpful, friendly staff
I love coming here for pet supplies and fish. Very knowledgeable people, very helpful! Prices are great. Can't say enough nice things about this store and it's people.
Best pet store! Great service! Cheery knowledgeable staff! Their pet washing station is perfect and extremely reasonable. Thanks!!
Good selection but pricey
Took Kayla in for her nail trim, excellent work as usual, you folks are the best
Awesome people low prices, what more could you ask for?
I don't go there often because it's not convenient. Even though there a small store they're well-stocked in pet products.
Amazing Service the workers were nice and helpful i got my hamster, bearded dragon, and my guinea pig!
Dont have pets was near here though
The staff is great and knowledgeable. Selections are abundant and prices are comparable. Would definitely recommend this place.
Sometimes pricy and sometimes out of what I need, but awesome staff and great selection especially pet foods.
Their fish are actually taken care of and not eating each other and having the dead ones clog up the filter like PetSmart and WAL-MART.
Love This Pet Store They Always have deals and they price match!!!!
They arent always stocked up but not bad
Very helpful !!! And that they really do care about your pets that you're talking about and help you find exactly what you're looking for
Always nice to me and my dog.
Decent for a pet store.
They have everything my pets need! and the help there is friendly and informed.
Friendly service, good prices, cute animals to look at.
Each employee is so helpful and friendly each and every time i visit .
The staff is super friendly! Very knowledgeable about their products and animal needs. Not sure the employee's name but she helped me get my heavy purchase into my car I am pregnant with twins and was really nervous to ask for help but she was super nice and insisted on helping me.
Excellent staff
I brought my cat in the other day and the staff greated us with joy and excitement. They always have great deals too. I spent $60 and saved about $30. Well organized and they have a lot of options.
Won't go anywhere else.
I love this pet store! They are always very friendly and greet guests when you walk in. They carry a great selection of everything I'm looking for and prices are very reasonable. Staff is always easy to find and super helpful and knowledgeable. Two different people asked if I needed help during my visit yesterday. They offer carry out service too, which is great for those heavy bags of dog food. Love this store!
Great prices. Fish are delivered as babies which makes it easy to start a new tank...
Found some great buy one get one 50%off deals
Very friendly staff, my dog likes them and that says a lot.
Went into this place to see what they offered. It was disgusting. The cages were nasty, the water bowls were filled with poop, and the smell didn't help. I did see a cricket eating another cricket, so that was cool I guess. But ill never set foot in there again. I don't even know how they are still open
Great selection of items and very friendly, helpful staff. Many of the items are pricier than the big box stores, but you can find good deals and sales.
Friendly staff, good sales, no they don't have EVERYTHING which is fine with me for a local pet store. I only shop for reptile stuff, fish stuff and occasionally some cat stuff
Nice people~great selection
Perfect!! The employees are always cheerful and knowledgeable about all the products in the store! I also enjoy the puppy bath area too! Oh also when there's coupons, I like when the employees tape them to the item that's eligible for the coupon! That is totally cool!!
I came in looking for something to make my kitty friend better and someone asked if she could help. She was wonderful and suggested different ideas to make my pet feel better. Thank you so much cuz she is so much better.
Always so helpful!!!!
Because this pet store consistently supports animal adoption, making cats available to customers, i patronize this one.
Pet Supplies Plus is a fabulous little store. In fact, compared to big chain stores like Petco and PetSmart well it may not be able to compare in size, it does more than enough in comparable prices with better brands of food. You will still find some of the so-called premium brands from Petco and PetSmart here, but you will also find far better choices like Merrick and Redford Naturals grain-free which is what I feed my new puppy. and the folks that work here only passionate about pets that are friendly they're helpful and they will go out of their way to make your first shopping experience really fantastic. I know that's very first visit was fabulous and the second one was even better!
Staff are friendly and most are knowledgeable. You are not going to find every item here on your list, but if they dont have it they may order it for you.
Mult price compared and had the best prices. Staff very knowledgeable and helpful about all types of pets.
Nice welcoming place
Very helpful staffing
I love this store. Its local and much more personal than going to other pet stores. The staff is always happy and always willing to help. They have great personalities and know how to treat animals. The prices are also great compared to other stores.
Friendly faces and good prices
Super friendly and helpful staff. Clean and organized. Good sale prices
They are always super friendly!
The staff is incredible and so welcoming
I had a wonderful experience here. The employees were extremely helpful. The manager even got a cart and shopped with us to help prepare for our new dog. I highly recommend.
Always a pleasure
Staff seems reasonable and friendly
Will definitely be a regular customer. Service was excellent and prices were great.
Such a friendly staff
Great people to help you with your fur babies.
Went there to try to get assistance with a product for my maltipoo. Even after asking for assistance I was ignored and the young lady who worked there was on her cell phone and walked right past me and began helping someone else.
Dog washing stations. Plenty of animal stuff
SERVICE SOON AS I WALKED IN WAS AWESOME!! GREAT PRICE AND KNOWLEDGE OF WHAT PET PRODUCTS THEY HAVE AVAILABLE! THANK YOU PET SUPPLIES PLUS AND ITS HELPFUL STAFF!!!
Not that great of a place. With they had more to chose from. Staff was very nice and knew what they were talking about.
Just out of some fish that are on sale restock on Wednesday
Great place to get things for your turtles or any pet.
Helpful and delightful pet ppl!
Great sale for September
Staff is friendly and helpful
Nice store wirh helpful employees.
Couldn't find a thing, staff no where to be found. Check out took forever since customer had to leave register mid purchase to exchange an item. No one bothered to open another register as people backed up.
I love this place!
Great place for pet supplies
Very helpful staff.
Everyone is always friendly and they have lots of options
Love this place. People are so helpful.
Love it, just expensive.
They are always so nice and helpful.
Well trained staff very friendly, they treat you like family.
Great store.
Wow, one of the tall staff lurked behind us shopping in the store on our last visit. Peeking around aisles watching us like we there to shoplift, Then had to ask about products in a maximum security case, because you couldn't read any info on the boxes packed flat in the case and she just happens to be behind us there too lol, Imagine that. was told do not touch rudely, I WILL DO IT! after our inquiries on some very overpriced items for flea treatments. We came here to buy things as we have before. And Hey, ....You work in a pet store lol, sorry.... some other people do have Real job$, know that next time your stalking/profiling your now X customers lmao! We won't be back.
Abundance of cat/dog items. Found bunny items that I was needing. More bunny items are needed for rabbit lovers.
Most the staff is friendly and very helpful
Weird staff..Great store Dog Wash ten bucks..but hey it's in West Columbia tho
They are very helpful! The store was always well kept and clean. Great deals!
Good prices and selections. I don't like the layout when you first walk in. Too congested especially if I bring my dog in.
Great customer service!
Everything you need for your pets.
Got a great variety of fish and birds and a ton of pet supplies
Nice place, the employees are nice. I’m not a huge fan of their fish, they seem to have Ick outbreaks often, but I love their treat selection for dogs. We shop at PetSmart 99.9% of the time, but I like to come here for their awesome traffic leashes (just wish they had even more colors), and wide selection of fruity training treats. They also have pretty nice affordable ID tags for an etching engraving machine, whereas PetSmart has the fancy laser engraver.
Great selection of products. Friendly staff. Very large store so it is extremely accessible. Pets may be in the store as well. Very clean.
The only place I go for my pets
Best place to buy dog supplies. Super friendly staff helped me get a crate down from a great height.
Really nice pet supply store. Very clean and organized. Fair prices. Small but welcoming environment. Pets welcome!
This is a really good place to go to shop for all your pet supply needs!!! Also the staff are friendly.
Employees are friendly and the store is always clean! Only place my wife and I shop for dog food!
I love pet supplies plus!! They always have what i need.
Pet Supplies is a good place to shop for pet supplies. Good variety and good prices.
Pretty awrsome place! Loads to choose from for pet supplies, and great selection on pets if you're looking for something such as fish, birds, hamsters, and more. Very helpful staff as well.
Clean, people will to help, up beat good environment
Best place for your pet needs
I get my fish from here.
Good chain store. Helpful staff and a great selection of pet needs. Frequent deals and discounts. Pets are allowed. The parking lot is large and the store is not typically busy. Good hours for evening needs. You won't find experts here, as much of the staff is new, but they'll answer your questions as best they can.
Nice staff.
Great place
Everyone was helpful finding what I needed for my cats and bird feeders etc. I purchased a laser to play w them. However I got it home and put the batteries in but it doesn't work. I'm sure if I take it back I can exchange or get a refund.. it's just frustrating to have to go back now.
Friendly staff and always have what we need
The staff waa friendly and they had a decent selection of products. Some of the products can be a bit pricey.
Great Pet Store. Staff is awesome
Pets look healthy and well taken care of. Store is clean. Associates are helpful.
Everything you need for your fur babies.
The staff was so friendly and helpful. The manager walked us all over the store to give us help with dig food and allergy spray for our shitzu. Extremely helpful and knowledgable.
Great variety.. Good prices Nice people
My one stop shop for all my pet needs! Everyone is always so friendly and helpful, but James is my go to guy! He’s very knowledgeable about products and goes above and beyond to help!
I found everything I needed and the cashier was very helpful.
Great friendly place
Poor management unfriendly workers. The other local PSP far surpass this location. Dog wash never available
Pet supplies plus is an interesting store for pets supplies. Unfortunately, it is a little too crowded and the prices are a little too high. Pet supplies plus does not have traditional pets for adoption such as cats and dogs.
Great staff working in a small well stocked store.
My pets love their toys their animal selection is beautiful though I'm more of rescue type animal adopter than buyer but they seam healthy and happy from birds to snakes
Always helpful give them a pay raise
I forgot dog food for my pupper so I looked up the closest local pet food store and was 100% happy with this one!! It was pouring rain when we went in and I looked around for a while and asked a few employees some questions, then also bought a few treats (I don't remember what they were, possibly pig's feet? they were so cheap I literally couldn't walk away and my dog LOVED them!). Employees were all nice and knowledgeable, and when I was feeding my dog outside of the store (under the awning, because, remember, the rain), someone asked if we needed help. So I might have looked homeless but I like to think that that's just the kind of people that shop at that wonderful store! If I ever head back up to Columbia I will drop by this store and see what treats are on sale, for sure! :)
Love it. Nice people
Always has what i need! Lots of variety. Friendly staff.
Had a large selection of merchandise was clean and the animals seam to be well taken care of
I thought it was great I thought the service was great I'll definitely keep coming back
Ck-out clerk very friendly and helpful. One-stop shop.
Awesome
Absolutelyfantastic staff. They helped us a great deal when we had an ill cat that wasn't eating, suggesting things the cat would eat. One time the cat would not eat the food that we purchased there and they actually gave us a refund until we got something the cat would eat.
Always go to this pet store!
Great service
Not loving it so much today
I acquired a dog and went to Walmart to get his dog food, only to find out that the food I bought will give him heart disease and a coworker told me about this place . I love this place, bought the food that I needed and will be going back.
Great place. Good selection of products
Awesome place to shop for your pets :)
Decent selection and friendly customer service/staff....my puppy loves it
Best employees ever! Never had people want to help so much but not pushy. Kitty litter is sooo dang heavy & even in the rain they wanna help take it to the car. Also I always find thing on crazy sale like prices no one else has so I gotta say thanks, you guys are awesome!
Great store, great staff
Very helpful and kind people.
Good service, nice employees
Very nice place, I would tell anyone to go here before the big box stores.
Employees 2 came and asked if I needed help looking as I roamed the store. Than at checkout my cost wad 231.00 and he found me a % off coupon it went down 173.00 that's a great way to treat a customer
Everyone here are so friendly
Staff is always friendly and willing to help. Prices are comparable to big box pet stores. They have a do-it-yourself dog wash station in the back. Sign up for their free rewards program to get exclusive sales and valuable coupons in the mail.
always helpful and professional
Didn't go in waited in the car
Knowledgeable staff and good products at comparable prices
Best pet store around
Friendly staff who helped inform me on the products needed for our new fish.
Nice pet store. Friendly staff. A couple of dollars cheaper than tsc on 50 lbs bag of dog food
Great place and friendly staff
Large selection of pet supplies at comparable prices. Some excellent deals if you sign up for the rewards card. Very friendly employees.
They have the fradaire food for my toy puppy, friendly, helpful. Love these people.
Great and inexpensive dog wash
Very clean and very helpful a+++
Pet friendly and great selection. Very happy I dont have to go to Novi for my dogs brand of food.
Staff is very knowledgeable! Along with eager to help!
Great self service dog wash
Great pet store with a self service dog washing room
Pricy
They have really healthy fish
Love em..employees so nice and really care
Quick, polite, efficient, fun
Buy one can of dog food or buy the case at a discount. It's a great place.
Yay
Another overpriced pet store
Bought two parakeets here and it's where I get all of my supplies since. Knowledgeable staff and great selection of pet care products.
Great sales reps
Everyone was friendly and were wonderful to the animals.
Great store for pet food. There associates clearly love animals and have training regarding dog food selection. The store is clean and well stocked. The aisles make sense with similar price point foods grouped together. Nothing worse than reading ingredients on a bag of premium food and looking next to it and seeing the alpo. Rewards program helps to make it a better value than other stores.
Love it
Literally words cannot describe how awesome this pet store is. You feel like you’re in a small town again and everyone remembers you and your dog(s). We have been here over 20 times and every time we go the employees suggest awesome food, treats, and tips to make my dogs and cats happy. I go here because it is an expierance like no other...I love that these stores are independently owned and have to say you are going a great job! Thank you for always giving us and our let’s an extra awesome feeling when we leave!
Love all the people that work here, friendly.
Good variety of product. Some things are less expensive on Amazon but not by much. Just depends on what you are looking for.
Would be a 5 if they stacked more ferret friendly brands. Great prices in the products they carry that I do need. Litter and cat kibble. Staff is always helpful and friendly.
Well organized, easy to find what I need
Right product at the right price.
Love this place
Always super helpful and friendly!
The store location in Adrian Michigan has some of the all natural treats I like to buy for my dogs.
So I walk into the store yesterday at 5 pm to get crickets for my bearded dragon and leopard gecko. They were supposed to get their shipment on Tuesday. There was NO crickets or worms whatsoever. We asked the cashier about it and what she had to say is "if it's that important then go to Toledo." Like really? Yeah, I'm going to drive 45 minutes out of my way to get damn crickets. So rude and disrespectful when THEY were the ones who messed up. Some workers are rude as hell and others are nice and helpful. It's a hit or miss. On another note, I bought crickets there last week. There are supposed to be 25-30 crickets in the box. I opened it up and there were only 5 CRICKETS IN THE BOX. No dead ones, just only five crickets. Such a waste of my money and a scam basically. If there was another pet store around I would definitely go there instead.
Love this place and they love my dog. She os a celebrity at this place
Awesome staff love it there
I'm Being nice by saying 3..... This store is good for buying dry and can foods for animals. I do NOT recommend purchasing fish from them unless you can buy them BEFORE the are added into the store system. Customer service is OK most days, but the stock people that aren't very help full and sometimes rude. Prices are a little on the higher side. Then again they stock a good quality product on MOST of the stuff they sell.
Staff was courteous, helpful They had exactly what I needed at a great price
Courteous and very helpful staff. They have good bargain prices and good selection for your pet
I love this store! The employees are always friendly and helpful! The owner is awesome and obviously leads well by her acts!
This place was totally gross, they had dead fish in there tanks and very dirty looking store. THEY NEED TO TAKE BETTER CARE OF THERE ANIMALS. It’s sad what little cages they have for them. But the people were nice. There glad I bought something from them but I needed it for my tortoise BECAUSE I CARE ABOUT HIM and no other pet store had the calcium powder. I was kinda of mad that I purchased it because of what poor conditions they keep there animals in. I DONT REMCOMEND THIS PLACE TO ANYONE BECAUSE THIS PLACE IS FULL ANIMAL ABUSE AND DURTY CAGES AND TANKS.
Friendly and helpful staff, prices there aren't too bad either.
We are so happy to shop here. When you need something important for your pet.
Love this place
Laura is the best for grooming
Friendly, knowledgeable staff! Great selections with amazing deals.
Never have any free samples. Staff is about as dry as a sponge. Prices are the same as any where else. Meh.
We love using the DIY pet wash!
always has what we need
The prices are good for bulk items and fish typically. The reptiles could go down on price for sure but I love the environment of all of the pet lovers who work there. They're all great people.
But too many cute kittens that I would have loved to take home
Decent service, mediocre products.
Boutique pet store wide variety of products the best part pet showers
Great place to wash the dog and resupply
Knowledgeable friendly staff, nice selection and they don't constantly try to sell you pet insurance.
Always polite
Has anything and everything you can think of and probably more for your hobby needs.
Always very helpful. Got puppy shots here, they do it every Sunday from 4pm to 5:30pm.
Extremely helpful staff. Premium pet food.
Cool place to get your pet supplies. Very friendly and helpful staff. Was clean inside and i would recommend to others.
Excellent customer service!!!
Always good service. The staff are always friendly and helpful.
They have small animal and insect food. They are helpful.
My newfie decided that the Merrick food she was getting was unacceptable (for no apparent reason, as newfie will do). PSP had a good selection of comparable dry and wet foods to select from so she wouldn't go hungry. As if a Newfoundland will accept that......
The crew at pet supplies plus is always extremely helpful and knowledgeable.
Cheapest place to buy bird seed!
We are here quite often...my family loves it!! Friendly staff and helpful!!!
To start, I am not one to review, well, anything. However, I have been so impressed by the Staff/Management at this location that I needed say something as it is beyond deserved. First, as has been stated by most other reviews, the customer service is phenomenal! There's always a smile on their face, they're always willing to help, and are very knowledgeable. Second, I had bought a light ballast and bulb for my bearded dragon and noticed that the same thing I had purchased was now on sale 3 weeks later. I thought it was a long shot, but brought my receipt in to see if they would honor my prior purchase and sure enough, without hesitation the manager gave me the sale pricing saving me 20-30$. I have tried the same thing at stores like Petsmart in the past and they practically laughed me out the door. Kudos to this place and all it stands for. If even 1/4 of the stores in this ever cynical/ungrateful world were run like this establishment the world would be a happier place. Thank you for the effort. You have my business, permanently.
Has lots of high quality products.
Staff is helpful and friendly. Selection is limited but not bad for a small store
Today i was given giving a random kitten from someone walking down the street...i took because the person didn't look as though they had home for their self let alone a baby kitten...the only problem is i have never own a pet in my life and didn't have a clue what to do...So i came to this store and Not only were the employees so helpful with supplies and advice so were some of the customers...as i go to check out i realized that i didn't have my debit card
Very friendly and knowledgeable staff. Has a good variety of pet supplies. The prices are a bit pricey.
Couldn't help with what I needed, but went out of their way to suggest other places along with phone numbers.
Great prices. Great deals on both cat food and dog food.
Helped set up my rewards card, nice workers.
Help fine thing quickly. Very friendly staff.
Great prices and price matching very knowledgeable staff .
I love shopping here. The staff are always friendly and helpful. The prices are cheaper then pet smart.
We adopted a dog there, they gave me a pen when I didn't have one.... there's a room to go in and pet cats. What else can I say? 5 Stars
Wanted to buy a parrot there but it was wild. Had been there something like 2 months and the worker said nobody bothered holding it. Hold your parrots. They are intelligent social animals that crave attention.
I have gone here for years. They have a great selection, very good prices, and are friendly and helpful. Also, the rewards program give some nice discounts.
I love pet supplies. I will not go to any other pet store. The staff is friendly helpful and informative.
Employees are always helpful with my purchases, always asking to give my dogs treats when we come. Asking if I need help carrying items to car. Esperanza is my usual clerk and is fantastic with my dogs. Love that they provide dogs baths ,towels and soap included.
I go there for the self-serve dog wash station. Warm sappy water, drier and towels without the mess and pain of doing it at home. 5 washes for $25
Like it alot. Unfortunately they just stopped selling my songs food which is chicken soup for the sole brand told my friend about it and he told me they quit selling his brand. I will probably still shop there because of the good service
There isn't much I can say about the very BEST sales , service, and value in town for your pets needs. Meri always brings out the smiles rain or shine.
Chris is a great store manager he help out with both my cat and dog thanks chris
Eveeyone is very willing to help. If you are having trouble finding something, just wait in one spot long enough and someone will pop outof the woodworks and ask if you need help finding anything.
Great store and place to stock up on pet food. Nice staff.
Always good people there
Great place
They got Charlie Chinchilla food!