Reviews of Rick's Fish & Pet Supply (Fish Shop)

1003 W Patrick St J, Frederick, MD 21702, United States Located in: Frederick County Square Shopping Center

Average Rating:

DESCRIPTION

Here you will see the feddbacks of real people like you who purchase the products and services of Rick\'s Fish & Pet Supply (Fish Shop) around Maryland area.

As of day this business gets a rating of 4.2 out of 5 and the rating was based on 404 reviews.

As you can see it has an average rating is really high, and it's based on a very large number of scores, so we can say that the score is quite credible. If people have bothered to rate when they've done well with the business, is that it works.

As you know, we do not usually bother to give reviews when these are positive and we usually do it only if we have had a problem or incidence...

This Fish Shop is included in the category of Pet store.

Where is Rick's Fish & Pet Supply?

REVIEWS OF Rick's Fish & Pet Supply IN Maryland

Kathleen Kerns

They have. a large selection of aquarium and pond fish.

Sarah Egger

Well-stocked and well-maintained. We just popped in to check the place out and were impressed.

Heather Scott

Very knowledgeable owner. Staff can be either helpful or unhelpful depending. Great selection of live fish!

Lmay Pwelte

Rick has very informed and helpful staff. Who are kind and patience with customers like me, who are learning as they go. I am so thankful that I can exchange items hassle free! Thanks :)

Chris Smith

Best place in frederick for exotic pet care

Patti Phillips

This small local business is a specialized retailer with nice selection of fish and some reptiles and small pets like hamsters. They carry just about everything you would need to setup for a pet. They also have some birds and a variety of foods. You will notice it is packed with inventory.

Wanda Clark

OMG they have huge fish. If I want to get anything this is the place to go alot better than going to the Petco on W. Patrick St.

Deana Weiss

Amazing place for all kinds of pet supplies from reptiles to small mammals and yeah, all kinds of fish and water creatures, too!

Adam Tolson

The store itself is well stocked and has an impressive selection. The regular employees are pretty good too. Sadly the whole experience is helf back by one of the worst business owners I've ever had the displeasure of interacting with. The owner is rude, cruel to the animals, puts profit before the animals health, safety or comfort, and puts profit before the customers as well. I have been personally verbally attacked by the owner, just for telling him I didnt want the food he was insisting I purchase because they didnt have repashy. This is only one minor example of the number of times I've encountered problems here. I've also communicated with breeders that have sold to him in the past and discovered that he treats them poorly as well, not to mention that the markup he puts on at least one type of animal is absolutely huge (over 200%) Generally, I'd avoid this store until the owner is replaced, which I guess is sadly not likely :/

Jeff Callejo

Best petstore in the quadstate

T.E K

Love this store! Employees are knowledgeable and friendly.

Jeffrey Santacroce

Thank you for our Halloween crab!

Linda Caricofe

I love this place. Easy to find, the staff is friendly, and most important, can answer your questions, especially in reference to fish . The store has amazing inventory and the fish and pets, especially the Parrots, are very healthy and we'll cared for. This store gets a solid 10, the best, rating from me for sure

Brett Robinson

Saltwater tanks are dirty. Fish don't look healthy. I wouldn't buy saltwater fish here.

Michael Norris

People are friendly and seems like they have just about everything .

Ryan Landry

Drove from Montgomery Village to come out here. I believe it was the son of the owner that helped us he was a little stressed but very helpful. I give this place 5 Stars, will be back

Amber Long

I get all my pets here and everything I need for them. We love this place. My children enjoy coming here.

Linsey Ngyele

Love this place. 2 of my parakeets and hermit crabs are from here.

Kayla Mathews

Always a great place to go for your pet needs!

Jive Turkey

Google asked me to rate my experience here. I don't know about this experience here, I was at the restaurant next door.

Danny Wean

Great Staff one of the biggest Selections of Aquatic's and other Pets ranging from and includes a Huge Selection of Reptiles , Fish, Birds , rabbits , genny pigs , ferrets , turtles , and much much more i couldn't name it all as there is so much and something for everyone. I love the atmosphere and the Staff are awesome and very professional about what they do. I look forward to doing alot of business with Rick as his experience in the hobby is far greater then any chain store and he himself and the Staff are always there to help you with any of your pet needs.. definitely one of the Biggest and most beautiful pet stores around its a Must to stop in and trust me you wont be disappointed

Abigail Pineda

Has amazing pets to buy!

Jennifer Coates, Associate Broker, GRI

Since his original store in downtown Frederick, Rick's Pet supply has a large inventory for a variety of pets. It can be busy so need to find someone who might be tucked into the departments. They are really into their passion for the pets!

Cynthia Dorsey

Love Rick's pet store

Safrianna DeGroat

This place is both great to look at the pets and fish as well as to pick up supplies for those you might already have at home. Staff is friendly and knowledgeable. Always something new to see. Obscure pets such as savannahs, scorpions, various bunny breeds, and so on can often be found.

Sharon Landesberg

We went to Rick's hoping to find a new lfs but unfortunately we left feeling totally disappointed . They had a beautiful goni colony I wanted to buy but it was so covered in aptaisia and gha that we couldn't do it. Many of the saltwater fish are diseased and looked awful. The staff was very friendly and helpful but they need to revisit their reef husbandry skills. Plus side...they do have live brine and (really small) pods.

Nicholas Richards

Awesome fish and plenty of gear. The associated were polite and helpful.

C J

Selection is large, however, most tanks have several dead fish, some that have been in so long the other fish have ate most of the fish's body. Also several infected tanks. Hard to read scribbling on the tank. Prices higher than other local stores. Will not go back.

Adam Harrison

Still my go to place for all our reptile needs. They have a large fish selection for both fresh and salt water. They almost all are knowledgeable and some employees have specialties and know quite a bit. If they don't know the answer they know someone who will and will get it.

David St. Andre

Packed with equipment and critters. Love the selection of platies.

Annette Hanlin-Cooney's videos

The owner is great. Works with you

Ruby Panda

This place is probably wonders for some people, but it's just not my cup of tea. They have an array of items and pets, so if you're looking for something, they probably have it. The issues I've always had arrives at the counter when I'm ready to checkout or when I need something. Because of the design of the store and it's small space, its hard to navigate the line and tell where it starts. Especially when it gets crowded. I end up waiting about 10 mins just to check out because people skip lines and are confused on who's next or who was there first, etc. If I could give some advice, place markers or tape on the floor to indicate which way the line is supposed to go. That might clear some confusion. But that's not exactly my biggest concern. I only come to this store to get feeder rats, since they're the closest supplier that I live to. But often times I end up waiting a while to actually tell someone that I need a rat because all of the employees are busy. There's always someone on the cashier ringing up a customer or an employee that's talking and showing a customer a parrot or bunny. And I get that, cause they're doing their job. I don't know if this happens from a shortage of employees or if most are just distracted, but it would be nice to just go in, get what I need, pay and leave. In general, cutting down the wait time would give this place an even higher reputation. It's a decent place, it just takes a while sometimes to get what you need.

Brian Langton

very friendly environment!! Crew is always happy to help and answers any of my questions. Love this place.

Doug Cooper

Very knowledgeable staff. Great selection of aquarium fish. Even have coral, invertebrates, aquatic plants and water treatments. Only place in town I know of that has live feeder mice and rats. Somewhat cluttered...there is a lot of stuff crammed into a small shop. Prices are a bit high. If you need something the big box stores dont carry or have a question about an issue, this is the place to come.

Mark Lookingbill

Great people, great place, great pets!

Laura Davis

Excellent advice and service!

clair goecke

Never know what they have. Love this place. Amazing fish!workers seem kind of not there don't great when walking in and don't ask if u need help, plus never know who actually works there to get help

Kimberly Manley

The bettas are a abused. They are kept in dirty tiny jars and hidden on a shelf near the sink. I saw several dead ones. I thought ricks was better than this. I'm dissapointed. I have always enjoyed this store, I loved taking my kids to see the beautiful and unusal fish. Please fix this it's really sad.

becca Wheaton

Loves this place very knowledgeable and friendly staff. I'm seeing alot of people are scared of Rick.. I don't understand why he just makes sure you are prepared and have everything you need. Kevin the store manager is super knowledgable as well. I used to go in all the time when I first started my salt water tanks they taught me a lot. As for their equipment they're about to redo the entire system. So no more bins everywhere I guess.. but there's nothing wrong with using bins in your sumps.. it's a very cost effective way to maintain everything.

Cindy Umberger

Great help, very friendly, knowledgeable staff. Crowded store, but very cool and fish tanks are amazing. Check out was slow, bc it was busy, but it was ok. I wasn't in a rush.

Matthew Branch

Good selection of fish, only downside is it is small.

James Shilling

Great place for pets..

Jackie Richards

Fish looked healthy. Friendly and helpful staff.

B

Love this store. Great service

Nwamaka Molokwu

Great people place and hella fish

Linda Moody

Great help and awesome animals.

Christopher Enders

Great place for all your fish, bird, small animal and (my favorite) reptile needs!

Amber swab

They are over priced and more than one tank has fish that have visible signs of infection. And to try to understand what the words on the tank say you would need the better lighting and help from staff. And the smell shouldn't be that bad. Yes I understand that animals will stink but if you take care of them properly it wouldn't stink that bad.

Suzanne Woods

Nice employees. Great selection.

Walter Reichert

Best place in Frederick. I get all my snakes, 5 total and counting, from Rick's. Love this place, and so does my family.

Jennifer Hargenrader

Amazing selection of fish and inverts. Very knowledgeable staff and friendly service. I would definitely go back!

Becca Wilkinson

Love this place. The only reason I’m not giving 5 stars is because not all of the animals are in correct enclosures/have the things that they need to thrive.

Abandoned Maryland

Great place to get everything you need for your pets

Jason P

Very friendly and accommodating staff give this place a 4 instead of a 3. The selection is sort of haphazard and the store layout is odd. This is sort of like the dive bar of pet shops, its not clean, it's not well lit, the prices are ok, but you might find some hidden gems. The saltwater selections are rife with nuisance algea/pests. Be warned. But if you're in need of a LFS that's indy in the (almost) middle of nowhere MD, make the trip and judge for yourself.

Michael Moyer

Amazing place with great prices on fish!!

Tom

I was really surprised by this store. I thought it would have just a small aquarium section without much variety. It turns out that couldn't be further from the truth! They're easily the most well equipped aquarium store in the DMV area, with a wide variety of equipment and livestock. They legit had the best selection of drift wood I've seen in a very long time. Typically, I would expect a store like this to command a high price as well, but again another surprise there. The prices are very fair here. Obviously they don't beat Amazon at every turn, but they at least best out chain stores!

Maggie

The only place I trust to buy live animals. Everything is healthy and they’re knowledgable and can actually answer the questions you have. I got a canary from here and he sings very well. Their selection of live pets is wide and changes frequently.

Jeff Keenen

Hugely disappointed as we drove 90 minutes to check out out. The tanks are disgusting and the fish do not look well kept after. We ended up not buying any fish at all.

Dustin Shultz

Very pricey but some super cool inventory

fastshark 3000

When I went there I tried looking for some budgies they only had one so I dicided to ask for it they didn't get it because they didn't want to hurt it so I had to go somewhere else today they had many more and they are barely cheaper than at petco and PetSmart but are always full and really no room to walk around, they have good selections and mostly have bird cat and fish and even sell reptiles and other small animals pretty much any pet, come here looking food, toys and maybe even pets call in to check what they have usually they have what your looking and have some pretty good service and welcome everyone.

Vinny Ging

Really messy, not clean at all, lots of trash and wires on the floor kind of a trip hazard for kids

Mary Polymath

I went in here several years ago and decided not to write a review because I didn't actually like it that much and I didn't want to potentially hurt a small business. However, they've changed a lot. They've cleaned up/decluttered the store and it feels open and pleasant to be in. One thing they've always had is friendly, knowledgable staff and a large selection. The animals seem well cared for and it's become my go-to for small animal supplies. I'm happy to recommend this store.

Chris S

Got some feeder fish, plants and supplies. This store has everything.....Many different animals too. Staff very knowledgeable and friendly. Highly Recommend

Victor Seipler

Awesome place to visit. Owner knows his stuff. Taught me a few things about my African gray

Kevin Szatmary

Super friendly band helpful staff. Thanks for letting this fish newbie feel welcome!

Lauren Carroll

I am only giving it 4 stars because thier dead fish exchange is a little complicated... that being said the other day I purchased some fish and noticed when I got home that there was an overcharge on my card so I went back in with my receipts expecting to have to argue however to my surprise everyone was cool about it and I was able to get new fish to make up the price difference. Unfortunately one of them has passed but I believe that to be a freak incident. I also am not trying to cart a dead fish back to the store to get a new one so I will eat the cost... otherwise great place

Mark watership down

Amazing selection of fresh & saltwater fish.

Scott Gay

Only place within 50 miles that had the fish we were looking for.

james wilson

The best pet store around awesome people

Stephanie Tapasco

Very friendly pet and fish store. Has a wide variety of fish, including frogs, and on occasion axolotls. The staff are fairly knowledgeable on all their fish from what tank size they need, if they're friendly or aggressive, how big they get, and if they're right for the current tank you own. Also carries live feed for my fish :) has sales sometimes if you want to buy more than one of the same type of fish. One day I might buy a tarantula from them! I recommend them if you want to start up on owning fish. Or if you want a new small pet like rabbits, ferrets, Guinea pigs, reptiles, and some birds.

Sam Stern

Friendly staff great selection of pet products fun stuff to browse around in great parking well-maintained neat and clean what more could you want? And the prices are very inviting as well which is always a plus

Vanessa Zynn

Love this store. Everyone so knowledgeable and friendly. Answered questions and so much more informative then large pet store chains!

Robert Willis

Every time i come here its dank and depressing. Multiple dead fish. Store is too packed with stuff. Maybe scale back on how much your selling so its a little more comfortable to walk the store

Scott Wheeler

Great selection of fish, the largest in Frederick. Extremely knowledgeable and helpful staff, Rick also goes the extra mile for customers. This is the place to go for pet needs

Tony Rizkallah

the place you want to go for fish and help. rick who owns the place is a cool dude and very smart!

Amber George

While I appreciate Rick's Fish and Pet as a local pet shop that caters to many of my small animal needs, I was extremely disappointed to see the state of the gerbil housing when I stopped in recently. Gerbils are descended from desert rodents, and they have strong hind legs for digging tunnels, which is their main past-time and "joi de vivre," if you will. Gerbils require housing that allows for them to dig such tunnels, and the housing I saw at Rick's did not accommodate this specialized skill. The housing was a tank, much like one would house a hamster, with a wire wheel and a dish of food, which any gerbil owner would tell you is a shoddy example of a habitat. This is a big-box pet store mistake, one that I would have hoped that a smaller more specialized pet store would avoid. What's more is that the wheel was a wire standing wheel, which is obviously dangerous for gerbils, as their long tails are easily caught in the spaces while they run, and can deglove fairly quickly. It's extremely disappointing for a small, so-called "expert" pet store to be so obviously unable to make even the slightest Google-search for how to house gerbils properly. It sets a poor example for potential adoptive parents, and what's more, can actively harm and do lasting damage to the animals they purport to care for.

Lady Crystal Moon

Megan and Kevin are awesome.

The Natural Life

I wish I could work your because every time I see the birds and their I just want to take them all home. My family's been coming here for very very long time, and the prices for bird and parrot supplies are also very very reasonable. Nice staff as well. They also have any sort of pet you can imagine, most of the time, and it's just a very nice store.

All Living Things Landscaping

Very impressed, good selection of healthy fish and animals, lots of supply. They need a bigger place but have packed every inch they can safely. I don't know why they get such a low review. Very friendly staff and the manager was very knowledgeable.

Nate Fish

Good store. Lots of stuff

Briguy Burbage

Huge selection of fish. Not the cheapest in town but will worth supporting local business.

Steve Smith

Rick has an amazing selection of fish and corals! All really healthy and the people there really know their stuff and are extremely helpful!

Steven Harrison

Rick's staff is very helpful. The prices are expensive, but the fish do not have diseases like other stores.

Joanna N

Staff is super knowledgeable! Great variety of animals. Rick and his staff have all given us a warm welcome to Frederick. Looks small out front but lots to see inside!

CW Farmski

Rick's is a solid place for healthy tropical and saltwater fish. Including very rare species as well. If you're looking for rare Pleco's and other oddballs, Ricks is the place.

Ali Kuhn

Love this place! Birds mice gerbals hamsters spiders turtles....fish! Everyone here is nice and knowledgeable

Bofa .

Everything I buy from here dies

David Tracey

Totally awesome store great selection great service and fair prices.. They have a very knowledgeable staff

Richard Hall

Enjoyed myself inside there store very helpful and answered all my questions . . .

Robin McGuire

Great place for fish, reptiles, and all that comes with. Only thing is it's a very busy, busy store and no room to get around in. But all in all the people are helpful and the stores been there for a long time so Rick's doing something right.

1HandWashAnotherWeOurFace LearningIsKey

This pet store is a Must GO!!! All the pets are well taking care of beautiful. The staff was amazing they had all the answers to my questions they have great prices. Love this place hope to see you there!!!

Rachel Weigand

Very helpful staff. I'm all about supporting the little man!

Zachary Poole

I’m usually not one to post bad reviews but I became so frustrated today as a customer for years and I will not be going back. The store seems like it gets dirtier every time I come back, it’s getting harder to find help if I need something, and honestly I’m worried about the health of some of the animals they keep. I had a gift card to use but it’s in the trash now. Over this place.

Alexis Taylor

called previously for advice on one of my exotic pets and the phone call was very unhelpful. Ontop of that, I stopped in today for 6 Large crickets, I received 6 crickets, most of them dead. I requested a new bag of 6 L crickets and this time. I was already charged on my card for 6 crickets, but only received 5. one still dead. I was charged for six and received 4 “living”. I’d say that ricks has lost their service from me and my family and we’ve been going there for years. But all these new hires have been pretty horrible lately.

Patricia lawaon

Would have been 5 stars but I don't like snakes.

Matthew

When it comes to going to your local fish store, Rick's is always my first choice. When it comes to the staff, and especially Rick himself, they care for the animal than making the sell. They make sure that you actually are capable of tending to the animal rather than just misguiding you for the sake of money. A hugely welcome change in the face of chain pet stores.

Steve K

Lots of great exotics and a passionate staff. Prices are as expected. Animals appeared healthy and well cared for. Would've been an easy five star review, but the place is pretty filthy. Even some new items for sale on the shelves are caked in dirt or mysteriously sticky. In the aquarium areas, there is junk and poorly organized chemicals laying everywhere... a nightmare if you are bringing smaller children along.

Jessica Romero

We have reptiles and fresh water fish. Recently relocated to Frederick and ended up at ricks. Fish are a little pricy but the feeders, crickets and live rats are awesomely priced. The staff is awesome!! My husband, kids and I love stopping in at ricks. It's become a weekly must!!!!

logan m

staff here is very friendly and willing to do whatever to help and answer whatever questions you have deffinatly one of the best exotic fish stores in the tri state and prices arnt that bad for the quality fish that you receive from this location

Elizabeth Mott

My 10 year old daughter got a baby ball python for Christmas. We met the gentleman that feeds them on the following Monday and he let us come back and explained and showed her how to live feed! He was as mazing in the time he took to make sure she was able to feed 'Toast'

Kelly Lawrence

Nice selection of salt water fish.

Bevin Kitson

Majority of staff is knowledgeable and passionate about the pets sold there. Everyone is kind and more than helpful. Since I have worked in customer service my whole working career, I understand that every one is human and has bad days, but have not encountered that there. Just wish they were closer

Bret Patton

Best place to get live mice and rats for you favorite pet snake.

Scott Hackenburg

Lots of variety of fish, plus this dude really knows his fish!

Slayer2307

Asked a young lady from the store to bag a discus but she first pointed to the price as if I don't have enough money to afford it, questioned me about my tanks and their inmates, finally ran to her manager (or mother) to take care of me. I traveled 42 miles for this? No, thanks. Not again.

Matt Hammons

Great place I end up going like twice a week

Destiny Cruz

Supper cool place with an amazing selection of pets!

Luis Leon

Even though it seemed a little small with all their products displayed everywhere. It was really nice. The employees were helpful and knowledgeable about most animals. And from personal experience it's usually learn as you go. They even had in stock two species of fish that I've been looking for on and off for the last 10 years. The place also had a healthy animal aroma to it. They certainly use every bit of space wisely.

Brandon Webb

Very knowledgeable staff, easy going and quick to help. They're awesome! Highly recommended

Nebula Guy Productions

I typically will give family owned pet stores my first choice when buying fish. The sad part is nearly every fish I buy from here ends up dying fairly soon after arrival. I know it's not me because I will go to other pet stores to replace these fish and they more often than not survive. Redeeming quality is their selection. I just wish I could have more of their fish survive.

Charles Alberti

Good selection, good prices on feeders and supplies. Animal prices are a little high. I've never been here and been able to get my feeders and pay quickly though. Always takes 10 -15 minutes even if I tell someone what I need as soon as I walk in. Great people though and shopping local is worth it

Jon Meacham

My kids love this place. Staff is always courteous. Always have what I need

Peter Davy

Usually very knowledgeable about fresh water and marine life.

Kathy Isenburg

love this place and these people know about aquariums and marine life

Jessica Miller

Waited MONTHS for a shipment of ball Pythons to be ready. Got put on a call list, no one ever called. Saw they were available on Facebook. Go in, pick one out, seems a little skinny, but I'm assured that he's a good eater. Died today. 31 days after getting him. We spent $700 on him and the setup and all for nothing. He was never right. We gave him time to acclimate and he refused mice twice after striking and taking them. We did everything by the book. I'm convinced they sold us a sick animal. Oh, and he came with mites. I used to have respect for Ricks, but not anymore. Doubt I'll be able to get a refund or a replacement.

Jeffery Howdyshell

Weird ppl work there and prices are crazy

Emily McGuire

Good variety of bird supplies but the fish tanks were in horrible condition and figuring out what was in a tank, let alone pricing, was difficult. Really didn’t appreciate the sales technique of bad-mouthing their competition.

Clay Anderson

Great fish/ pet store. It's a little cramped and can be tough to find what your looking for (especially if you're a novice shopper). But a credit to the staff they let me browse for a moment before they asked if I needed help. They weren't overbearing. They helped me find what I needed, and answered a few of my questions. Will definitley be back, when I need a new air pump

Larry Phillips

Great place to visit

Miss Moxie

This place is terrible. Way too many pets in a small space, and their husbandry is at best? Questionable. For the invertebrates they stock it's absolutely horrendous. Every tarantula and scorpion was kept on a single paper towel, and their water bowls had sponges in them. If you don't understand an animal, you certainly shouldn't be caring for it let alone profiting by neglecting it's needs then selling it to someone else.

Nikki Grimes

We go to Ricks weekly for feeders. We bought my daughters first ball python from there for her Christmas present, then we bought a giant hairy desert scorpion 3 week later, we bought an albino ball python from there within the last month and on Saturday we bought a bearded dragon. None of them had mites, they’re all 100% healthy. The snakes have had no issues eating and are thriving. We enjoy going to ricks. The employees are all knowledgeable, and find a way to connect with the customers. There’s a young girl that works there that my daughter absolutely loves because she likes reptiles and cosplay just like her. Some of the lower reviews posted seem kind of petty. Rick does what he can with a small space. He makes it work. I like the small cozy feeling. Keep doing what y’all do. I’ll see you Friday!!

Naomi Story

really good store, these people actually CARE for the animals!

T T

I go there and kids tell me what to buy not what I want .... Last time I was there I couldn't find anybody.. they were all in the back ... Fish die always when I go there .. and they always tell u it's your water not ours ... I've had fish tanks for over 4 decades .. Rick had a good pet shop and he cared when he was downtown .... I seen Rick not long ago ... Sayed hi ... He didn't even acknowledge that I was even there ....

Sea Jay

Highly knowledgeable personnel, aside from the revolving door of know-nothings who push a Hypostomus plecostomus (which you are soooo not prepared for) when you ask about algae eaters, because its the only fish they know. But the hardware prices... dont even get me started. We're talking +100% markup on some items. I guess Rick just wants to trick some innocent fool instead of pushing product and quality service. And their computer.... is from 1995. Be prepared to wait. Which may be in the business model to get you to buy (that wicked useful overpriced) product you've been staring at while in line since there's no good fish store anywhere around (petco/petsmart is a joke in comparison). I have a real love/hate relationship with this place. So does every other fish/reptile/bird owner I speak to.

Tim Ellis

The smell of this place will make you want to leave as soon as you enter. While they have a great selection of fresh and saltwater fish, fresh plants, etc. their place is filthy dirty and many many dead fish in the tanks. I don't like to give a small business lower than 3 stars, but it's honestly hard to support a business that doesn't show more pride in taking care of their place. I get that it's a pet store and there's a smell that goes with that, but it's very overwhelming and almost unbearable to be in there. I hope they can turn this around as I do like this store.

Mattie Reid

I feel like you can trust this pet store to buy actual animals as opposed to places like petsmart and petco... Buy your live animals and feeders here and buy supplies at petsmart! They have a HUGE selection of fish. Very cool.

Christopher Schneider

Has been a staple in the community for many years. The place to go if you want true knowledge and not some big box store kid guessing at the correct answer.

Mimi hoffman

Loved this store! Staff so friendly!

JG 4476

Great selection of animals, and the staff are very friendly and knowledgeable. The owner is a douche to his staff, and occasionally a douche to customers too. Also, having to give them my phone number for credit transactions was okay the first 6 times, but the owner should have figured out a better way by now.

Daniel Ringquist

Nice, knowledgeable employees and quality pets.

Random Acts of Intelligence

It is the best place I know of to get fish and supplies. They are nice, knowledgeable, and reasonably priced.

Foop

Out of every pet store I've been to, this local business has probably been the most knowledgeable when it comes to animal care. Huge selection of freshwater and saltwater fish, as well as diverse selection of other animals. Carries pretty much everything you'll ever need for a pet setup. Very polite staff who know what they're doing when it comes to keeping animals and giving the best care advice to customers.

Judy Theuer

Got parrots? Go to Rick's. All the staff have passed a rigorous written test to even be considered for hire. They know their stuff!

Reese Sherman

Awesome place to buy fish

Minorpains 22

Me and my family come here very often with our snakes, we love the staff and they know their stuff

Marian Samaan

The amazing variety of fish they have never cease to amaze me. The staff are always very attentive and camp on lot of good information

Bridget Myers

If you are looking for cheap, move along. This establishment is a rich trove of aquatic information, both fresh and salt! There are terrestrial gems, as well; rabbits, ferrets and guinea pigs are here. To a one, they look well-fed, sassy and comfortable with handling. If only for a mad browse... go, now.

Bethany Bond

Didnt buy anything, went in with a friend who buys supplies often.

htsimpson1 .

I’ve been a great customer for a number of years, supporting a local business. Over the years I’ve allowed the little things slide - fish that died within a week, leaky tanks. Several months ago I purchased another expensive pacman frog from them and it lasted less than a week! I was told it probably died of constipation - if it was constipated, then it came that way. The explanation I got was that the frog was probably too young to sell - then how about not selling it to anyone?!?! No refund, no credit, no replacement. That should’ve been my clue . . . We went on vacation for a week and I left my two frogs at Rick’s, which I’ve done before. Today I go pick up the frogs - they charged me $160 for 8 days of boarding! I’ve never been charged that amount for “boarding”! Apparently boarding rabbits or guinea pigs is the same as frogs. The cashier was clueless and another employee told me the sign had been up for several months about the fees. That’s all you’ve got as a response?! So much for warm and fuzzy customer service! It would’ve been cheaper just to buy them back!!! Time to take my business elsewhere . . .

mike inskeep

Called ahead to ensure they had the fish I needed. They did!!!! Got helped within 2 minutes of walking into the store. Ended up grabbing an additional school of tetra's because they looked so healthy.

Luxe Nerd

Apparently they can refund credit cards but not debit cards...according to the manager, which makes no sense as the process is the same. So then he says he can refund Half the amount (but didn’t you say it couldn’t be refunded back to the debit card anyway, so how can you refund it halfway?) Makes no sense. So then the rest of the money that is owed to you will be in credit which you can use at the store, even if you don’t need anything else at the store. Nothing about this makes sense. Won’t be recommending this place to anyone nor will I ever shop here again. The husband explained what tank size we had, the helper (won’t mention names) recommended some fish but failed to mention, “hey your tank is way too small for all this fish” so we came home with way too many fish and had to bring them back so we exchanged it for one beta, which turns out (from further research) a 1.5 gallon is a bad idea even for a single beta, which they failed to mention even though they were told what size tank we had. It seems they are just too busy that they can’t even mention such Important details. And it seems they care more about refund processing fees instead of providing a real refund. So now we are stuck with a beta and having to buy a bigger gallon tank due to their rules of no refunds. After complaining to the manager, he said that it was OKAY to put the beta in the same tank as the African Brown Knife fish. Does he not realize that the African brown knight fish is very aggressive? The more I explain the bad experience, the angrier I get.

Michael Priest

Great service, knowledgeable staff. Verry well versed in aquatics, both fresh and slat water.

Kyle Phillip

My wife and I stop by this store every other week. We love animals. If only their price is competitive with online competitors, I would shop here for all my pets and support local business.

Suzanne Malin

The staff were very helpful, kind, and knowledgable. They had everything in stock we needed for our aquarium at home. I will be going back for any aquarium needs!

firstname lastname

I've been coming here for a few years now for frozen rats for my snake and blackworms for my salamanders. Great service from everyone there, and great quality of product. There's no place like it in the DC area, so I drive the hour and it's worth it.

Nicole W.

Staff is always super friendly and they are very knowledgeable. They also have a nice selection of pet supplies and animals!

Kate Scuderi

While they do have a pretty good selection of supplies, they do not have the proper care for some of the animals. I went in to look at Red Eared Slider supplies for my own. In the process they had 3 large ones in a pretty cramped tank. Rule of thumb with RES is that they have 10 gallons of water per inch of shell. If a turtle's shell is 9 inches long they need to be in at least a 90 gallon tank/pond. On a different note, some of the workers were relatively nice but there was an older gentleman who continued to push sales. I understand it's business but he kept coming back around with more stuff he thought I should buy. I've had my RES for 14 years so I've got just about anything they'd ever need. I ended up walking out empty handed because it was like my hand was being forced.

Gary Pokrant

1st time visit. Excellent fish selection.

Michelle Mitchell

Rick's is the best place to purchase birds! I have bought numerous, canaries, cocktails, and parrots from him in the past! Always a wonderful experience. Everyone that works there has knowledge of birds, fish. Reptiles, etc. I am going g back to purchase 2 canaries this week!

Stephanie Whitney

Lots of varieties of fish and other small animals. Great place

Dustin Pierce

The staff was awesome . They knew exactly what they were talking about . The place is very well kept for the amount of pets that go through day in and out . I have no complaints and the staff was only directive when they needed to be . I asked about 1 fish and its compatability to the other and they had an answer. But i was just looking around they did not follow and pester me . People like to look then ask thier questions , and ricks truely understands that concept . Yes there is a smell as ive seen in many comments and expirienced myself however it is a high traffic pet store , it is not going to smell like roses and posies . The fish selection was amazing and i purchased many myself and have had no bad expiriences . Every single staff member we talked to had plenty of expirience and was very helpful and even asked what my price range was to help my wallet stay alive . They understand the concept of buying what you want or need and not more or less . They not even once pushed me towards a higher priced item they guided me and helped me in my price range . I have nothing bad to say about this pet store .

Eric Shedlock

Sad I didn't see any pickle Rick's here.

Jared

Place really is cramped on the inside. Prices are reasonable for marine fish and selection is normally somewhat exotic compared to big box pet stores. I have seen bristle worms in their water. Never met Rick, the staff are ok but you should look at what is available and do your own homework before purchasing. I would quarantine fish from here and dip corals. You can only blame yourself for introducing disease in your tank.

Daniel Eaton

Was great had exactly what I wanted and quick to help and answer questions

E&C Cox

This is a go-to place for fish-bird-reptile supplies and pets. We have friends from Baltimore that come up here for this place. Always friendly staff and prices are good. Selection is excellent too.

John Dize

Love ricks. Try to visit every few months (we live 4 hours away) the prices are typical of a small store. The selection of aquatics is nice. I go for the aquatic dept so i cant speak to the other animals. They have salt, fresh, coral and love rock which is awesome. Excited for my next trip there

Eileen Ward

My granddaughter loves looking at the fish and critters! We buy them from Rick's too

Harmony Parsley

Very knowledgeable about all pets. Great customer service and prices.

Business Hours of Rick's Fish & Pet Supply in Maryland

SUNDAY
11AM–6PM
MONDAY
10AM–9PM
TUESDAY
10AM–9PM
WEDNESDAY
10AM–9PM
THURSDAY
10AM–9PM
FRIDAY
10AM–9PM
SATURDAY
10AM–9PM

PHONE & WEBPAGE

Rick's Fish & Pet Supply en Maryland
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