We have all the reviews of real people who consume the services of Long John Silver\'s (Fish Shop) near Kentucky.
Right now this firm has a rating of 3.6 stars out of 5 and that rating has been calculated on 302 reviews.
As you can read, the average of ratings is very high, and it is based on a very large number of opinions, so we may say that the score is very faithful. If many people have bothered to give their feddback when they are pleased with the service, it works.
You know that we do not usually stop to set scores when these are positive and we usually do it only if we have had a problem or issue...
This Fish Shop is classified in the category of Seafood restaurant.
THE PRICES IS GREAT, Food is alway fresh an hot, huppies are on point, awsome
I was in the drive through for 25 min. They put curbs on the side so you can't exist once you enter the drive through....go past it
Good food, service and it was neat and clean.
Okay when the fish is hot out the oil. My go to
I really love this restaurant. The batter on their fish is second to nine. Been coming here since I was a kid. My biggest issue with the place is how long it takes to get your food. The staff tries hard but this place is extremely understaffed. Last time I was here there waa 3 ppl working and when you fry the food as it is ordered, waits will be long.
Never get my order right for then just reopening.
Good food
Greasy but good. The salmon is a little dry but still good. I will go back again.
Good Grub..
Need one around
Service and food very good. We stayed in to eat and our order was brought to our table. Restaurant was also very clean.
Slow.
it was good
Fantastic service and great food. The staff is super friendly and mindful of customers!!! We will definitely be back!
Happy to see this place back up and running food was great.
This was my first time eating here and the food was very delicious! The drive thru went pretty quickly and the prices were not too bad. I plan on returning again.
Service not consistent. All depends on who's working that day.
For a little bit of food the prices way to high I would never recommend this location to nobody
I love the way they cook there Fish.
I'm absolutely in love with the grilled shrimp. Whenever I come here the food is always hot and delicious.
The food was too salty & oily. No napkins, they had brown paper towels like the ones that you dry your hands with in the restroom. We had fried fish & fried shrimp platters with hush puppies & slaw.
Service st drive thru slow
Location closed!!
The boys are back in town
Love seafood
Food fresh and hot
Gone to this place few time. It's neat and clean including their restrooms area. Crew is soft spoken and helpful.
Great food good people
So, Some friends and BOB and I went to eat dinner last night and when we all got there, we were told they could not honor this coupon. It was not valid at our store. Only at participating stores. I signed up to receive promotions at this store. I feel it should have been honored to all of us. Very disappointing. Place was dead anyway. Should of been happy to have customers.
Love the food
Love the hushpuppies
Two piece fish meal w/slaw and green beans was awesome today. My favorite slaw anywhere.
Food was ok. The wait was long for 3 meals. They left out my hushpuppies which sucked. So.... there were ants crawling all over tea also.
Good service good food
Good food
gotta hit it up for and £)inland seafood experience ..not too bad love the all u can eat fish or chicken on Sun..7.99
Good food friendly people
Love this place!
good for ljs
Some of their workers had called in, so they were short on help. The wait was crazy. We waited a half hour at least. The fish and chicken were so greasy, it was dripping off and they were over cooked. They would have been better off closing for those hours that they did not have enough employees. Generally...LJS is a wonderful place to eat and I understand... Things like this happen... So we will be back in the future!!!
Food was fresh and piping hot. Staff were super- friendly, too!
Food fresh and hot and service was excellent
Spent 10 minutes of my 30 minute lunch break waiting for my order...not to mention the 5 minutes it took for anyone to even take my order. 4 employees and I was the only customer in the building
Any one who wrote a bad review is crazy this place is awesome super friendly food was hot and very taste. Only thing I could say that is bad is the water taste funny. But other than that it's great.
It was good n hot got to see Mary
Good food. We used to wat there all the time yrs ago.
Best fried fish
The hush puppies were good and I usually don't like hush puppies. The fish had an odd taste to it and everything was a little salty, but it was all pretty good.
Arrived 10 minutes before they closed and went to window claim that their clocks already said they were 10 minutes past time to close and shut the window not impressed
Food was great and the staff that was working was awesome! They greeted us as soon as we entered the restaurant and even went out of the way to ask is if we needed anything after we were seated. Typically we don't get this great of service even at a set down restaurant! Great job!
Really nice workers....fresh food....clean .....fast service! I would defiantly. Be back and recommend to others!
Poor service and dirty...
Only two people was working. Took 30 minutes to get a fish combo.
The place is closed.....looks like for good
It is so good
Flies in the serving area.
This location recently reopened. As usual the food was great. The staff was friendly and courteous. I'm glad they're back.
Slow as hell took my credit card and didn't return it for 10 to 15 min while taking other order very unprofessional. And still got my order wrong.
Food here is average. Plenty of parking and seating. Place is usually vacant with only a handful of diners
Refreshing and delightful
Love love love it
The wait time is still long, after being closed for a year+. You would think they would have hired more staff.
NOTHING BUT GREASE! Everything tasted like nothing but grease!
The food taste great but,the portion of the side and the adding extra item needed to be more fair.
Great food. Service was great
I drove from 45 minutes away and arrived at 9pm 1 hour before scheduled closing and was turned away even though restaurant doors were still unlocked
The clams afe really good fried hard. The wait time is slightly longer than desired but worth the wait. The food is sered very hot.
Love it. Hadn't been there in years. I actually thought they had gone out of business.
Glad to have Long John's still in the area, nice staff
Fantastic food and service love the staff
Glad to see they are back,a fav of mine since I was a kid! Hot fresh food as always with good customer service.
Approaching the building I thought that it was closed. It looks abandoned. The window was dirty the awnings were moldy and it just looked weather beaten. I was thoroughly surprised and disappointed since Long John Silver was The Happening spot when we were kids. The lighting was poor. A lot of the bulbs were burnt out. The lighting fixtures were dirty and the ceiling was black! So from the outside, it looked like the lights weren't on. The store look like it needed a paint job 10 years ago the doors ere dingy and the bathroom mirror was broken on the wall The young lady working the counter was very nice, attentive and helpful. She looked me in the eye and she immediately responded to me; while working with other customers. She was the only one working front counter and window. It was several ladies in the back which I was surprised because the counter tops where the soda and condiments were really needed to be wiped down. The young lady said she like the fish, string beans and onion rings; so that's what I ordered. My meal was $10. I receive my food immediately and hot but the only problem was it taste like it been in the freezer for 6 months and it was extremely greasy and salty. So much so, my chest hurts. I use four napkins to squeeze the excess grease out of the two pieces of fish so I can eat it. I only ate one onion ring. I'm thoroughly disappointed with the quality of food and the appearance of the restaurant. The customer service rep gets 5 stars. The restaurant gets 3 stars.
Good food. Decent pricing.
Aaron the cashier at Long John Silver's was beyond helpful he provided excellent customer service and for that, I will be making return visits!
Had not had in years....thanks for memory.
nice family place to eat at
HELLO TO ALL IF YOU HAVE ANY COMPLAIN ABOUT THE CERVISE FELL FREE TO CALL THE RESTAURANT IM THE NEW GENERAL MANEGER AND I PERSONAL WILL TAKE CARE ALL OF YOU THANKS
Hmmm, difficult to rate unfortunately..I ordered the Taco combo (fish) with fries n Cole slaw..the food was delicious, but there was clear poor management regarding employee relationships..each was snapping at the other with an obvious lack of TEAM ETHICS. Managers should not refer to staff as "Honey". The apparent manager was doing all the work..running the dive thru, the front counter, serving food, preparing food..while staff watched! He was obviously promoted for his ability to multi task..with the exception of managing staff.
Great
Go anytime other than closing time and it's pretty darn good. They have been consistent over a decade.
I sure missed this place when it was closed. Now there reopened and the food was great along with the customer service.
I am a NORMAL customer, and I do experience a long wait time, i also notice that a gay boy with a high top fade with tattoo's, that goes by the name "JOHN F", he seems to always have an attitude, he is NEVER polite and he rolls his eyes for what??? isn't this your job?? . I swear it's bad enough that this place is in the GHETTO, but to add a bad attitude to it, will not help the situation.. the manager is horrible also, he is dark skin with glasses, no where near polite.. but i do happen to like the girl that work the register at night, short hair, kinda heavy set,, she is cool,
This time the food was too salty.
Haven't had this in a long time and I was not disappointed. Fresh cooked shrimp and fish was delicious!
Food is not what it used to be. Bad customer service.
The experience was not good at all they were out of tartar sauce they were out of every sauce they told me that the truck would run tomorrow to bring supplies.
The employees are so friendly an the Resturant was very clean. The food was amazing..
Didn't want to give 1star. Horrible customer service. Paying money for a combo but you will only get the fish no fries or anything else. Big Rip off! The store needs improvement!! It's dirty inside and out. Don't waste your time or money!! U will b disappointed.
Very disappointing experience. Cashier barely spoke. Wasn't friendly at all. Food was mediocre , definitely not worth the price for it. Won't be back
Typical LJS the day we visited the oil needed to be changed in the fryers
The food is always hot and fresh. Service is awsome. All around great place. We will definitely go back.
I love this place this place is awesome good food great people and great management no need for the bath points everybody's got their each their own but overall this place has got great food
Quick service, staff is friendly sometimes
I was cautious about trying a fish place but your fish and shrimp are delicious (especially with malt vinegar). The portions are big and filling. Definitely reccomend.
Store was closed at 9 pm
I remember my visit here...how could I ever forget. My best friend and I ate here and he ended up getting sick and I had an upset stomach. Need-less-to-say...never again.
good food an a good place to eat
Good deals daily of the $1 variety
The fish is thinner and portions are smaller.
Sorry poor service didn't even eat
The food was hot and the service was exceptional.
The best visit of any LJS. I wish we still had these in TN
Came in for a late saturday lunch July, 2019. I got in line behind 1 other customer, the restaurant was otherwise empty. I stood there for 10 minutes and the girl behind the counter didnt say hello or anything, just completely ignored us. Very bizarre and awkward. Ive had some long waits before but this was the first time to be totally ignored. Felt unprofessional so i wasnt going to take my chances on the food.
Great people good food.
Always great service and food!
Worst service ever...drive thu was broken...staff was out back smoking...saw me and ignored me...only person watching the front was in the bathroom(i had to yell for help to no avail i couldve robbed the place)...parking lot and dining area is horrible disgusting...the manager on duty was named brittany her outfit was in shambles and her hair a mess...they disnt even know what a L2 was
The tea was set out in jugs on the counter and tasted old.
So incredibly slow
Good fast fish, onion rings, seafood. It's all deep-fried but that's typical. Better flavor and texture than the competitor.
I'm waiting for my chicken though But at least it's going to be HOTT for sure and hopefully cooked the whole way through
Good service crappie interior
Had great memories of Long John Silvers since my childhood (40+ years). This visit ruined them. Fish was barely warm and tough. Chicken was tough and chewy. Tarter Sauce had a nasty taste like it may have been sitting out too long. They can take the good service bell down that's at the door. No reason to ring it at this location
Wish there were more of these around! They are so much better than Captain D's.
Food was good
Friendly staff and good meal!
Took almost 15 min to get my meal. When I finally got it the chicken was over cooked. Normally this LJS is good. Must have been a bad night.
Service was good, but the food was Nasty!
Customer service was poor there were very rude will not be going back
Had the All You Can Eat Sunday Special. Decent food at a very reasonable price.
Service is very slow. The Tacos Trio that I ordered, the salmon was dry, the shrimp overcooked, and the fried fis had a weird after taste to it. I only took one bite of the fried fish, the only reason I ate the other two tacos was because I was hungry. Not going back here ever!
THIS LOCATION IS CLOSED!!!
Slow service
Fast great service remodeled looks good and extra clean
Good food, but the fish had too much breading ot whatever it is they fried it with. The shrimps were very good.
I was in the drive thru too long. Finally had to park and go inside. Food not right temp and greasy.
Went on 2/22/19 and food was good.But the fish is smaller. EXCELLENT customer service from Aaron and TY!
I'm so glad this location reopened. The food is always hot and I really appreciate the consistency.
Excellent service and the customer service was top notch
Greasy foods
Surprise, surprise! Plenty of seating and I am loving the new menu. Any pescatarian will be pleased minus the chicken options.
Ok
Very nice staff food was good and hot
Food was fresh, served hot .Overall highly satisfied .So happy they reopen business.
Got all of the food this time.
Prices and deals are good. Food is good...hadn't been in awhile ...glad they reopened
Hadn't had Long Johns in 5 years. It was THE BOMB Fish, Chicken, and Shrimp platter
Clean, service was ok, food wasnt too bad just salty some
Clean place, friendly staff, took care of our needs in a very professional manner. I'd definitely go back. Food was pretty good.
I love their food.
I'm not a seafood person so I did not go in there but I don't I can't make a bad comment over comment because I didn't go in there
After waiting in line more than 10 minutes while an assortment of problems arose, the final straw was seeing the cashier stop taking orders and leave her station to talk to a friend that had arrived. When I came back later I went through the drive thru, where they promptly handed me an incomplete order.
Love it
When this location close a couple years back I had never thought they would re open, So luckily I was in the area and when I saw this location open I decide to go because I haven't had long John Silvers in a long time and let me tell you, I was not disappointed and the food was so amazing. The next time I'm in the area I stop by this location again to get some of that delicious long john silver.
The place is pretty run down. From the outside it looks abandoned. Inside, the decor is dated and worn out. The food, especially the fish, was ultra greasy. I was in the mood for some fish and chips. Now I just feel gross. Sorry but I won't be back.
It's great
Staff here is AMAZING! Super friendly employees and management. Food is always fresh and this location was so spotless I wluld have eaten off the table tops. Not sure whos running the place but they're running it right.
The bad news is I've been in a line that hasn't moved in eight minutes and there are two incredibly slow-moving boys working alone behind the counter. The good news is that the vomit in the vestibule is finally cleaned up in that time as well as the time to took to write this. The floors, the counters, everything is sticky.
Prompt and courteous staff, food came out quickly and was fresh. What more can you ask for from fast food fish slingers
The worst food we have ever had . We left over 20.00 worth of food that was just tasted of it was so bad . The manager was so rude she should be fired .
Manager is great! Service was great! Everything was excellent!
Food was as good as every other LJS. Place could use a good cleaning, during the 45 minutes I was there no tables were wiped/cleaned and some were a mess.
Good fast food
Good service. Food was a little overcooked. Drinks watered down by the time they were handed to us out the window. Overall good though.
OMG, will NOT go back, food was horrible, place needed cleaning.
Had my food replaced twice and it still was under cooked smh you dont eat mushy fish its not done
Great food good prices
Long John silver's has good customer service.
Service is good. Food not so much.
All you can eat fish on Sunday
First, let me start by saying that LJS has been my favorite fast food restaurant since I was little. I've always enjoyed it. Unfortunately, I haven't had the best experiences at this particular location. Recently, I ordered a platter to go. As I took it home, I realized the batter was darker than normal, and extremely hard. It hurt to bite into the chicken, and fish. I called the next day, and spoke to a supervisor, who kindly told me she'd replace the meal. When we went back, however, it was the same crew who made the original order. Before I could explain the situation, she said, "So what was wrong with it?" Feeling uncomfortable with the confrontation, I said, "I already discussed this with a manager." She said, "Yeah you're getting it replaced, but what was wrong with the food?" I explained to her that it was hard, and even painful to eat. She didn't say a word, just told the cook to remake the order. It was done within two minutes, and glancing into the box, I could see the food wasn't fresh, although in their defense, it was softer with a a lighter crunch, one that I'm accustomed to. After this experience, I don't plan to go back anytime soon. Captain D's may not have better food, but their customer service is exemplary and far superior.
Excellent service
Under new management. Much better than before but needs time to work out the kinks
They couldn't get our order right. But on a positive note we got extra chicken.
Worst experience. Sat in the drive through 30 mins. Told them my order 4 times and it was still wrong. Wasnt busy. O ly car in the drive through. Got my moneyback. wont back.
Poor service... incomplete order. Bad food
The lady at the drive through was very friendly and professional. Will definitely be returning
Seems as if the food and Service has gone down hill and there isn't any cleanliness either.
I love there food. But the prices are a little to high!.
This location has been closed. I went on Aug 13 2017
I love seafood
I'm really disappointed that you left falls church Virginia, I really enjoy your food.
This place closed down for what seemed like a year? I was extremely sad! I was happy to see it reopen. The food is fresh delicious and better than ever welcome back Long John Silver's. Service has been great too!
Love the fish but the drivethru was impossible
They offer grilled salmon now! Delicious!!!!
Love love ❤️♥️♥️
Have Not been in forever That Fish n Tater Sauce Are just the best. Hushpuppies are Tasty
Disappointed, smells bad and food greasy.
Flithy
Drive-thew was long but after seeing the 4th large pass through the window it was safe to say they had a especially large order mine on the other hand only took 2 minutes from cash to food customer service please very patient.
The 2 piece fish and 6 piece meal is very tasty and delicious. The price of $9.95 is right on the money.
They have a new taco trio, it is the bomb. And the grilled shrimp are large and tasty. I was very pleased and full for the price.
This was the worst Long John Silvers I’ve ever been too. It’s been a while since I’ve been to a LJS but I was in the area and wanted to give it a try. The girl at drive had an attitude and terrible customer service ....I waited EXTREMELY long for the food which tasted horrible ...very disappointing...and I found it odd I ordered a $10 meal and added clams but no drink came with it??? But mainly the wait was ridiculous..service and food sucked ..wouldn’t come here again if this was the last food the planet.
The management needs to improve
Although it was just renovated, it still had a dated look. The service was exceptional and the food was good.
Good food & good service!!
The Food was Great excellent people skills
I had the fish & shrimp, nicely done
Newly opened!
The fish was horrible
So good! I drive miles to go here since there's no LJS in Washington DC. The drive is worth it though. The chicken and shrimp and fish are all hot and fresh. I love that batter they have and my favorite thing are those hush puppies. This place is awesome. I hope that they stay open and don't disappear like other stores are doing. That would be a tragedy.
Good food. Staff needs better customer service training!
I don't know maybe it was this particular Long John Silver's but the food here is nasty.
Alicia was awesome in the drive. Her customer was great!!
Bad fish got very sick cook needs cooking lessons male cook dark hair
The place is nasty. My shoes were slippery on their floors and my table... well, every table there was nasty. Manager was nice... but other employees looked unclean... i will not EVER go back or recommend anyone there ever!!!
Searched for directions only to discover that the restaurant was too far away from me.
We decided to try long johns 1 last time. The time before the fish was greasy an not crispy at all an the fries were cold. Yesterday we pull up around 5pm. No one in drive thru, lady that is suppose to take our order said "can you hang on a minute please". (No 1 is in line at all. I shouldn't have to wait.) We sit there for a couple minutes llistening to her scuffle around an pull off. She never came back in for our order. Never eating or going there again. Its always dead an the worst service an food. Go to captin ds. Way better an guaranteed fresh.
Could not get my order correct. They tried to corrected it twice before I gave up.
I've been a life-long fan of LJS. Their service and food is great!
Store was disgusting food was cold staff was rude to one another inside the store was very nasty outside the parking lot was nasty this store should be closed
This has been kind of hit or miss for me. When the food is fresh, it can't get much better, but if I've been served some fish that has been cooked earlier, it can be flabby and greasy. However, I will say the staff are great. They are fast and polite and all around wonderful
Crab cakes crab cakes crab cakes.
Good. Pricier than what it used to be.
Good service good people good food
No offense but I order some fish hush puppies and a order of onion rings got it to the motel room it was the nastiest s*** I've ever tasted in my life fish was old hush puppies were old onion rings had way too much grease on them, I live in Nashville they have no Long John silver's there anymore found one here never again matter of fact they won't get no stars for me sorry guys not until y'all make it up to me
I enjoy this place. Great food!
Needs to be updated badly
The food wasn't the most fresh but the staff was great.
Fresh tasting Shrimp and White Fish. Easy on the breading.
The tables were very dirty. Service was good.
Love the beer batter! The service was great!
Nice and fresh food but always slow at this location. I guess you can't complain when the food is fresh.
Took too long to order and to get food thru drive thru. Fish was burnt and tough
Cheap seafood , not much else
Nothing, they messed up the order, and items where not ready at all. Can't recommend the place at all.
Fast food but food not freshly cooked
Used drive thru. Fast service
It was like any other long John silver, but they've got a gorgeous cook working there
Good food
Good food and service. NO diaper changing station at this location
Friendly staff good food
Shout-out to Embry my server for good Service at store-70087 in B.G.,Ky.
It is a great family restaurant, an always have fresh hot food.