Reviews of Berts Pet Center (Fish Shop)

480 Russell Plaza Dr, Ashland, KY 41101

Average Rating:

DESCRIPTION

Here you have all the opinions of people who bought the services and products of Berts Pet Center (Fish Shop) in the state of Kentucky.

At this moment the business has a score of 4.4 over 5 and that score has been based on 207 reviews.

You must have seen that it reaches an opinions average is positive, and it is based on a large number of reviews, so we may think that the valuation is very credible. If people have bothered to value when they've done well, is that it works.

As you know, we do not usually stop to place tatings when they are correct and we usually do it only if we've had a problem or issue...

This Fish Shop belongs to the category of Tropical fish store.

Where is Berts Pet Center?

REVIEWS OF Berts Pet Center IN Kentucky

2598JSherrill

The real deal on local, hometown, knowledgeable, affordable pets and supplies. You won’t be disappointed.

Paul Martin

Saltwater aquarium-keeping is complex, time-consuming, and expensive. For that reason, hobbyists need a local store that has selection and expertise. Bert's has both, but in addition, the knowledgeable staff will take time with you to answer ALL your questions, including those that must seem elementary to them, without making you feel like you're being rushed or disrespected. Bert's is my go-to store, even if I don't need to buy anything. Take your kids; they'll learn something.

Hailey Hammonds

JD Call

Great selection of pet supplies and equipment!

Corey Graese

Great small business, they always have a great selecton of fish. Staff is knowledgeable and always helpful.

Amanda Elswick

Sandra Walizer

I really liked the people that worked there but they sold me a puppy with worms real bad when the medical records showed she had been wormed 3 times. I don’t think so

Cassie Laxton

Berts is my all time favorite pet store. Family owned and operated. Great selection, great prices, and knowledgeable staff. I've highly recommended Berts to all of my friends for years and gladly make the 45 minute trip there!

Ethan Vaughan

Love all the staff for being so nice and helpful. They are much more knowledgeable than your big chain pet stores, and the animals are treated better as well.

Sharon Posey

Kenny Davis

Very nice customer service

Brigitte Bundy

I went to apply for a grooming job and the owner never once looked me in the eye or spoke directly to me. He didn't even show me the grooming/bathing area. Few days later I expect a call (going either way) but I see on Facebook that they hired someone else. All I got back through Facebook messenger was a thumbs up. Unprofessional and rude.

Jennifer Roberts

Love it great people working there very knowledgeable about animals

Pamela Port

Nice new store.Friendly staff.Reasonable prices.wide variety of animals and products.

Brandy Seagraves

Drew Brown

Have the best selection of pets around, especially fish, but can be a little pricey. Loads of things you cant get anywhere else locally.

Teresa Mcsorley

Stormi Vasvary

Courtney Cooper

They have so many different animals even star fish and very friendly staff

Tom Savard

Rachel Bowen

Amazing. Took my son (5) to see the animals one of the workers took his time explaining different fish, letting him watch while he feed them an the mory eal, and showing him the scorpion. My son had a blast!!!

Zoey Joy

This place is a amazing

gloria fletcher

It was great.we love going to Bert's and it is cheaper than petland across the street.

Shane Poynter

crown Vic Police Interceptor

Good selection, great prices. Cheaper than most pet stores.

maturo hondasaki

Mom and pop and been around forever what's not to like

Brandi Mutha Fuckin Payne

really friendly helpful staff.

Susie Gunnels

Nice little pet shop. Personable staff.

Jess Krause

The store is finally getting bigger!! Such a brilliant, homey store. The staff is EXTREMELY knowledgable when it comes to taking care of pets. Especially fish. I consider him to have more exotic pets than most other pet stores. He has such a large selection of saltwater fish, freshwater fish, reptiles, and other small animals. He is very open about receiving phone calls for advice as well. Overall, this is a great local shop to go to and one that many should "support local businesses".

mike craft

Just bought 4 fish. The store was very clean and smelled better then any pet store i have been in. I always saw 1-2 people taking care of the fish and the fish tank looked flawless. Great selection of other animals too.

Terry Murray

much nicer than old place

dustin shafer

Alyssa Meabon

Greatpeople

barbara williamson

Got my turtle here and the lady that helped us was super nice and helpful

Scott Harris

Chelsey Jolas

Very knowledgeable staff and wide variety of pets and supplies.

Brandon Hart

Sadie Loan

Always helpful an have a lot of information with tending to ur pets

Kimmy J

Great place friendly staff very knowledgeable. No pressure selling! Highly recommend especially for saltwater needs

Joey Kennedy

Just got into the saltwater hobby and Bert's has been a God send! They have always been super helpful and very knowledgeable. They have a great selection and prices are very competitive. They just moved into a new store that is going to be incredible when all the dust settles but even in the midst of all the stress and pressure of moving the staff has remained courteous and professional. There's a guy there named Travis who has helped me the most often and that guy is awesome!!! Definitely recommend Bert's Center!!!

Melissa Warboy

Great place

Kayla Lovins

David Delaney

We have been there 2 or 3 times and the employees are not very helpful. It always feels like you are bothering them. They just point you in the direction of what you need help with instead of taking you to it.

ASHURII NIKOORU

Anthony Grubb

Staff is very nice and help ful

Jenny Potter

Best place to shop for fish and allyour pet needs.

Jordan Blevins

By far best pet center around. Highley recommend checking out.

Laura Zeka

Very Knowledgeable!!

Beverly Wells

Mike Mabry

Knowledgeable staff.friendly.good selection supplies.great saltwater store

Leah White

The staff are great and the variety was alright. I also thought the place was clean.

Stephanie White

Jeremy Johnson

Good prices and a lot of cool fishes

Richard Wolford

Top notch selection of saltwater supplies and livestock, including clams and corals. They carry a decent amount of freshwater fish, only a couple of reptiles, a few birds, and unfortunately they do carry some dogs. I'm not sure if the dogs are rescues or not, but if not, they need to stop that. The people there are very helpful and knowledgeable, so I give it five stars, but they'll go right down to one if they sell cats and dogs which are not rescues, I hate breeders.

Jimmy Dingess

They have some very interesting fish there

Ted T

Very knowledgeable staff, prices are high.

Mindy Holbrook-Burton

Nice selection

Ian Conrad

Great selection of fish and coral

Brenda Noe

What can I have about this pet store!!! Amazing!!! What a helpful group of people always go here. In Russell KY. Great experience.!!

dan Harless

Best pet store in town...

scotti chinn

SinaiWinterWolf

Great people. Great business. They take care of their animals, no matter the species. I trust them with my questions and with all of my business. I don't shop at Petland, and no one else should because of their practices. Bert's is the best, and has been for years. Everyone should shop at Bert's, for purchasing animals as pets, for purchasing all sorts of feeders for snakes & reptiles (live, frozen and insect), and their housing. They sell both fresh and saltwater fish, as well. The store is also given local kittens that need homes (ask an associate for specific rules regarding this) and they can be taken home for free with the purchase of a bag of cat food. I love this store, and I really enjoy the people that work there. If you have any question, they are knowledgeable in just about any pet you can think of.

Pam Plummer

Lot more stuff to choose from

sabrina stewart

very expensive. What I thought was going to be a cheap little birthday gift for my son turned into the most expensive fish tank ever. I would prob have been better off getting a 30 gal tank than a little 3.5 for one betta!

Jeri Duey

Ronda Nixon

Great place for pet supplies

Whittni Barnett

Robert Gutheridge

All kinds of pet supplies

Sylvia Foreman

Love great place to buy fish a must place to see

Nikie Carey

Comrad

Nice staff and variety, My favorite per store

Makaila Smith

Just drove an hour to shop here. Didnt buy one thing but it was worth the trip. So clean and nice. Has a huge selection .

K!ll3r Thr!ll3r

Exotics and regular pets, huge selection, more pricey on products, but pets are reasonably priced.

Luke Johnson

Workers were very helpful and informative!

Matt Van

This store neglects their fish. Last time I visited, several fish were dead or on the verge of dying. When I brought this to the attention of the staff, he said, "We usually scoop out all of the dead ones in the morning but we don't kill them", as if I was suggesting he should kill them. How about just taking care of the fish in the first place so they're not dying from your neglect? How about spending more time caring for the animals you sell people so that you don't have to have a WHOLE ROUTINE aimed at cleaning out dead fish. Despite the dead fish, their tanks are filthy. If they're mistreating their fish, they're probably mistreating those overpriced puppies, too. Really disappointed in this place. I'll be taking my money elsewhere and I advise others to do the same.

Brian Fryer

Savage Life

Great place!! Love Bert's!!

WarlordSander

Pamela Proctor

Have been in there 4 times to get filters for my pump and they never have the ones I need. I have asked them to order they say they will be in on Tuesday I go in and no filters. This has happened 4 times in a row. I try to buy local but when a customer asks for a specific product that you show you carry but never get it in that a little disheartening. It is easier to go online and order. I mean I was spending more money to get them locally than to buy online.

Chad Wells

Nice selection of fish and pets but staff are sorta standoffish

Brandi Jackson

Bert's Pet Center is the place to go for all your pet needs. Locally owned and operated. Staff and owner is very knowledgeable. Goes above and beyond to assist customers. Super friendly environment.

Seth Reeves

Love the new store and the Employees r very helpful

Cory Hall

Ella Gregory

Prices r fair and staff is friendly but most the fresh water fish had ick . which is easy to cure but shouldn't be sold until cured

Paul Bradley

Kelli Roberts

Alway’s a great experience from this establishment. Knowledgeable staff, and they are extremely helpful with issues I have with my pet’s. I have bought 2 Yorkie’s from them and they have been excellent pet’s with zero issues. Try saying that about pet’s you get from the big box store’s. Trust me I’ve been down that road before and buying local from a reliable source is a much better experience.

Adam Wilson

Bill Carter

Knowledgeable staff and Competitive Prices.

Gregory Syroney

Steven Walters

Very nice place

Teresa Bradshaw

Keith Boggs

I like the store but nothing much in there now . I think the new store will be nice !!

Megan Y

I cannot say enough good about this place. They are extremely friendly and helpful! If a staff member doesnt know something that you ask they will find an employee that does! They have a great selection and the best prices. Huge shoutout to Travis for being so kind and helpful to me and my husband! We are first time tank owners and he took the time to explain starting up and answered all our question.

harrly quinn

One of the birds tried to eat me lol but it loves my mom dont let that bird get ahold of ur phone case it will try to eat it to

Joshua Daniels

Super helpful staff.

TheFreakingMurphy

Horrible tanks, all there tanks look dead and if it's not that there is death in it, every fish I've ever gotten from there has died, it's not my tank cause everything else seems to live fine (the healthy fish are bot from berts), you cant refund saltwater fish, this will be my last time buying from them I done a huge buy of a whopping 100 dollars and everything I got is either dead or dieing!

Charles Blankenship

Budgie Boy101

My bird died 2 days later And it kept popping on it’s self

Grant Todd

Very impressed with how the hamsters tasted. Will visit again

Josh Edwards

Super nice NEW building. Great staff.

Katie Glazier

Staff are friendly, but the animals are not treated well. They are over crowded in small little boxes. Its really sad. I bought my dog from there and he was terrified of humans.

Elizabeth Darlas

They realy love your pets here. Very knowledgeable about their products

Nikki Sammons

I love coming here, its like a free mini aquarium

Cassey Smith

Always have the best feeder worms and I love the birds!

Spundz

Wide selection of small animals.

하나나나미

I bought 2 angel fish and when I called to ask why one ate the other they were very rude and told me I needed to buy them In a group and they also said "fish can't count" as in they can't count how many are in a group also sold me the wrong food

Keri Jordan

Angie Richards

Family own and ran. Very knowledgeable about fish and other pets and tanks

mandy smith

Adam VanKirk

Bert's is a great business with expert and friendly staff. If you need anything pets, go to Bert's first. It is a local and professional business that does things right!

Aidan Brown

Giggles Maynard

Sucked, when the sign saids "PET CENTER" you figure they have cat, dogs, birds, guinne pigs,rabbit's, BUT INSTEAD they have FISH. Granted there is nothing wrong with fish. The sign should be "BERTS FISH CENTER" Just Saying Is All.

LeeAnn Branham

Very friendly

Debbi Smith

This is a great locally owned pet shop that has everything I've ever needed for all of my pets. They carry a wide variety of exotic animals and fish, and have all of the supplies to care for them. I own two dogs, a guinea pig, a leopard gecko, a Siberian dwarf hamster, a red ear slider, a hedgehog, and pond koi, and I can get everything I need for any one of these animals there. Plus, the staff is good about asking if you need help, and seem knowledgeable about all of the animals they carry.

Rachael Free

It smells so bad in this place, I will not go back

David Perkins

Very helpful

Zach Davis

Good staff

Janet Smith

They have literally everything for your pets.

Dr. Stephen Poop

They have a wide variety of typical and exotic pets, aquatic plants and pet accessories. Best selection of aquarium supplies in the tri state PLUS a friendly and knowledgeable staff. Very clean and well maintained living quarters for all their animals, and (best of all) everything is reasonably priced. Support a local business and stop by for your pet needs!

michael arthur

Friendly staff, good selection

Mike Gibson

Store and tanks are dirty.

Sat Kartoffel

Missi Vanover

They have everything you need

Kayla Bond

I Absolutely love visiting this store!

W.d Gaster

I loved this place i get bird seed here all the time

kristen *

Nicest workers around and suoer knowledgeable about everything you need to know on pets.

Robert Sparks

Gary Des Coveries Bussa

Great staff

Luke_Maynard

Amazing betta fish display

Anna Vaughan

This place is the absolute best place. I am a new bearded dragon owner and I called them almost every day for help. The employee even took me to kroger to show me exactly what food to buy for me beardie. I NEVER go to another pet place and you wont either!

Haden Ramsey

Brooke G

Mikki Means

Great fish selection

1134 law

Today was my second time at this store. It seems nothing has changed from my first visit. There was 3 employees and not one recognized me or asked if I needed help with anything. The smell was so overwhelming that I had a hard time even being in the store. The dogs had a little bit of newspaper all torn up from the walking on it and slipping around. Can you not even give them proper material to walk on? The fish tanks are all nasty, the outsides streaked with dry water and filth. Items laying in the way where you walk. Thick dust everywhere! Items for sell were spread across tables like a flea market instead of on shelves. The floors were filthy. Where is management and how in the world are they allowing this to happen? I have visited probably 15 different pet stores in my life and this was by far the worst. They should be ashamed to even have their doors open. Get some employees who actually care because who ever is there now does not care CLEAN UP!

Nathan Reynolds

Such great staff and they always have what I need. Plus they have some pretty cool animals

Bryan Bailey

always had great knowledge and great help

Justin Maddy

Great place! Great people! Best selection of fish in the area!

Gage Kemper

Great place!!!! Very friendly

Becky Climer

What a wonderful, family-owned business for our area!! Your new building is awesome!! Everything is bright and easy to find, even though you are still adding lots of new inventory. Your staff is friendly and helpful!! Congrats on your beautiful store!!

Karen Sue Bledsoe

Will not buy birds, fish, or any other kind of pet from any other pet store. The fish tanks are clean and the water clear. My birds have always been healthy and the staff informative and helpful.

Shandi Masters

Wolfy Kokoro

rebecca cooper

Amazing staff! ! Very friendly and helpful.

Tina Hambrick

Grady Phillips

Angie Baker

It's a great shop, but for tarantulas...they should have proper substrate and efficient space for their legs. Your cobalt blue is in a stress curl.

MJ Wixsom

Great place. Family owned.

Rick Carlisle

Nice place

BlackBeard Brian

Not very knowledgeable about animals. They don't carry any exotics. Just your average fish and hamster store with a few birds.

Tisha Charles

Katlynn Price

It's a shame this is the only store in our area that has the selection of pets that they do because besides that & their couple of friendly employees, this place is a dump. The animals cages and the overall cleanliness of the place is seriously lacking. I feel bad for the poor critters, especially the puppies when they have them. Go ahead and do yourself a favor and ADOPT at your local shelter instead of supporting whatever puppy mill they get their puppies from. They're kept in a small tank with shredded newspaper rolling in their own faces and urine at Bert's. A couple of the staff are friendly & knowledgeable but I've found most of the others are very unenthusiastic & unhelpful. The place has a lot of potential but it seems the staff or owners don't really care about customer nor animal care whatsoever. Sad.

Jennifer Laney

Very good customer service

GO PRO GAMING

Has a good variety of pets to offer

Jessica Mazurek

ryan grady

Debbie curreli

bought a beta fish

Bobbi Michael

Love this Pet Store! Well stocked, friendly staff, reasonable prices, great location

Business Hours of Berts Pet Center in Kentucky

SUNDAY
12–6PM
MONDAY
10AM–8PM
TUESDAY
10AM–8PM
WEDNESDAY
10AM–8PM
THURSDAY
10AM–8PM
FRIDAY
10AM–8PM
SATURDAY
10AM–8PM

PHONE & WEBPAGE

Berts Pet Center en Kentucky
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