Here you will see all the reviews of real people like you who consumed the products and services of Iowa Pet Foods & Seascapes (Fish Shop) around Iowa area.
At the present the business receives a score of 4.4 stars out of 5 and that score was based on 309 reviews.
As you can read, its rating is quite good, and it is founded on a large number of reviews, so we can conclude that the assessment is quite faithful. If many people have bothered to give their score when they are happy with the business, it works.
As you know, we do not usually bother to write reviews when they are good and we usually do it only if we have had a problem or issue...
This Fish Shop is classified in the category of Pet supply store.
Could be friendlier. They have their regulars.
Best experience I've had @ IPF. The gal at the check out was super nice and gave me some great advice.
Found the best Cichlids which I was hunting for months!!
No greeting, which is common. I always feel like I’m inconveniencing the staff with my purchase. Cashier didn’t ask for my name for the frequent purchase program, second time that’s happened. I switched to this store because I wanted to support a local business.
Perfect store to get fish supplies and to get fish. Had a wide selection of both saltwater and freshwater fish. Also had corals and frags. Had an assortment of tanks
Always friendly and nice!
Always helpful in any problems with your tanks and other animals.
Best in town
Always super nice! Always has just what we want for the fur babies.
Friendly staff and a wide selection of pet supplies for all types of animals! They also sell grain free, limited ingredient dog foods that are hard to find in other stores!
It was ok .
They have the best products for your pet
Great place to shop for all your pet needs.
Great selection of pet foods. Wish they had more options on reptile items but they do have great options for dog and cat foods and supplies. Can normally find what I want here, but they can be overpriced on some items versus other stores, and don't have anyone that seem to know much about raw food diets.
Every fish we have bought from here has died within days of purchasing
A bit crowded, but definitely an awesome place to shop. The staff is super friendly and willing to help.
We got a cute kitten there for $100
I have adopted two pups from this place. I visit it regularly.
Awesome pet store
Visited for the first time and it will not be the last. The amazing staff was so helpful and knowledgeable with a huge selection. I didn't know what I was missing out on by shopping at big box pet stores.
I typically don't have too many complaints about this store. People are helpful and even the female employees offer assistance to the car, when I purchase a bag of dog food. Today, however, I didn't see the female employees, only a young man, standing behind the counter, looking at his phone. I found the foods I wanted and hauled 4 bags of food to the counter. Put them on the counter for him and then back in my cart. He made no attempt to offer assistance of any kind. I don't even remember him saying Thank you, for the almost $200 purchase. I will continue shopping here... But I am disappointed with the service I received today.
If this is not your pet store of choice then you are not making the best choices for your pets.
Very knowledgeable staff tons of fish
Amazing aquariums and supplies. ARL in the back is a good place to adopt a pet.
Never a problem when I come in. They are always friendly and help me with any questions I may have.
Not. The cleanest pet store I have been in. No one asked if we wanted helped
Great place to purchase pet products. Knowledgeable staff to help you and a plus to have a satellite ARL.
Got this baby girl there. Love her
Becky Hurley sometimes a store can carry a companies product but not have EVERY product they make. They might only have a portion. They have no control over manufacturer's website... Review the company who made the product, not the store you visited
Friendly Helpful Staff!!
People are friendly and knowledgeable
This is a great store with the best employees! Super helpful & friendly. I had just adopted a little tiny dog that was just terrified of everyone and they had the patience with her & I to let me make sure I had just the right size on a couple things for her. I will definitely be back to do my shopping there. Thank you!
Great costumers service
They had Fromm dog food which is what I use
Great selection very knowledgeable in pet care and health needs and high quality products.
Love this place! The staff is always very happy to see everyone! Will always be a returning customer
Very nice....loved the animals
The fish are amazing the owner is awesome
I get all my salt water aquarium needs met here. Great store!
Very nice people ask them and they will tell you about anything pet related!
I agree. So many manufacturer's put out a companies name so you will go look and possibly find something else they make. This isn't ANYTHING under Iowa Pet Foods control. Review is wrong.
Friendly staff and a good selection of aquarium pets.
Friendly and knowledgeable. Not a lot to choose from, but the fish look much healthier than the big chain stores.
Deverette we would like to know why only 1 star... with the written review that accompanied it? Let us know what we can do better!
Today was my first visit and I was very happy with the selection, prices, and quality of everything I looked at. I'm mostly into freshwater, but their variety of reef supplies have me questioning my need for a saltwater tank... Today i left with freshwater plants and a few pieces of very well priced drift wood. Will definitely return here again.
This has been our go to store for pet food for many years now. Had a great experience today when shopping for wet and dry cat food. Very knowledgeable and helpful staff. Rewards program on most brands of food. NOT more expensive than Petco or Petsmart! Chewy doesn't carry near the selection!
i like to go and visit the arl animals,
A decent selection of things for your pets. Staff have been friendly and polite for the most part. Usually I have to ask for help, but that's okay as normally they aren't bombarded and often have an extra couple employees to help.
Highly recommend this store. Very friendly, helpful, knowledgeable staff. I have been there multiple times in the past month for small dog items and plan to return.
Always have a good experience getting dog food and talking to the people about my golden retriever. Even get the 13th bag free and they load the food up on slick days for me. Love the birds that my kids and I always try to talk too. :-)
Pretty knowledgable. We have a vision and got pushed into a direction we didnt want pushed in. Maybe that is just the fish culture.
Went there today and 6 people working there.And not one person asked to help us.
Very unknowledgeable for being a fish store. Always sell me the wrong stuff or don’t even have it. There fishroom is poor always ick infested and or dying which will mess up your tanks if you don’t quarantine.(they should do this to incoming fish) also there retail is very over priced. They did have a few deals on some supplies but recently went up all of a sudden. They blamed distributor but I think they need a new one. Also always out of frozen foods and most of all they don’t accept trades or won’t even buy local fish bred locally that would be more adaptable to local water and would help the community of fishkeeping. Don’t know if I ever want to shop there again.
Great place. Clean. Reasonable prices. Fantastic saltwater fish and coral selection.
No help finding what I was looking for and when I asked the only employee I saw, they didn't have the brand I wanted even though they were listed on the web page as a supplier.
Good selection and fair pricing; however finding a helpful employee can be tough.
Great local shop to pick up saltwater fish and corals. Tim and Cale are awesome to work with! They helped me purchase my 180 gallon tank and delivery. Since then I have stocked my tank with Seascapes fish and corals. Great staff and helpful with questions from newbies like myself to the hobby
This is my first visit to Iowa Pets..., a recommendation from another cat owner. I needed food for my cats that hopefully will decrease their puking. Hopefully this will do the trick. Besides, love to support small, local stores!
great staff, amazing tanks and selection. New pond is gonna look SWEEEEET!! Good work guys!
What can I say other than I love this place? I really come here for fish and fish supplies, although they have a great selection of dog/cat stuff as well. Hit or miss on some of the fish being in stock, but they're always willing to order something for you if they can. Only place in Des Moines where you can get piranha. Best place I've found in town to get corals and probably the largest selection of saltwater fish. Usually have a couple oddities/rare to see fish for sale. They also have a corner devoted to the ARL where you can adopt dogs or cats even rabbits too. Great place to go. Fish room closes like an hour before closing time though, so remember that if your wanting fish.
Helpful staff and good programs for free dog/cat food after so many purchases.
Great locally owned place. Very helpful
Loved the big tank and the ray tank in the corner. My 3 year old loved that part!
An excellent local shop for all your pet's needs. I was very pleased that they stood behind a dog food that they sold that was bad from the manufacturer. The store exchanged it without question.
People that work there were so friendly!! Beautiful fish, good selection of pet foods, and they have the cutest birds!!
So the place closes at 8pm, my husband was waiting for me for about 8 mins, I came in and met him I the cat aisle, the older woman who works there, came directly towards us and asked what we where looking for, mind you he was already waiting there, the tone in her voice wasn’t pleasant and didn’t sound like she really didn’t want to help us, more like we needed to hurry and buy something! She did ask about our cat and gave us some about how much to feed our cat, but she made us felt really rushed, she went on to ask us what else we needed and we said a dog leash so she took us to the area were they sell leashes, Again the tone in hear voice sounds if we were taking up to much time in the store! I understand when it’s closer to closing time, you don’t want customers coming in but a whole family and an old lady came in right after we cashed out and that was 10 mins till closing time! I did not see her rush these other customers as she rushed us! Honestly I felt discriminated against, yes I said it! Because I’m a Hispanic woman, and everyone else who came in afterwards were Caucasian!
Best place in town for pets and pet lovers!
Excellent staff! Ask for Tim or Josh!
Best pet store in the metro. Staff is very, knowledgeable.
Employees are knowledgeable and helpful. They have plenty of quality cat food choices for finicky cats. My kids love visiting Loki the store's macaw.
They are awesome at helping me find things for my kitties. Plus there is a little arl in the back where you can look at some cute floofs
I didn't see the same thing that other people posted. I hadn't been in a pet store in 20 years. Really liked the aquarium supplies, the live corral especially. I didn't visit the animals
Great local store with lots of variety in toys, treats, and accessories for dogs, cats, and birds!
Tim wagner is awesome. He only employees great people that are intelligent and always have answers to your questions. I purchased the majority of my saltwater related items here. I've never had a bad experience.
Knowledgeable staff and excellent selection of products.
Great, helpful staff, lots of options for pet food and related items, ARL animals for adoption, and I like supporting a locally owned business!
Great place and nice people working at front always saying hi i also love the big tanks they got but they dont really trust you looking at their fish i always have a feeling like they think im gonna steal something when ever i go in the fish room someone follows me in like they swat team! But in reality i can buy this whole place! Only reason why i give them 4 stars.
great place
Have a good selection of pet foods except can puppy food (they had 1 to choose from).
love this place. I was always hesitant to go in because I thought a smaller pet store would have high prices. I was wrong. great prices and very friendly staff.
Lady was crabby and pushy, implied I might be trying to pull a fast one at checkout. Decent selection of fish though pretty pricey. 8 dollars for one shrimp. Also noted quite a bit of ick on fish.
Excellent customer service and extremely informative staff all of whom love all pets. Everytime I bring my Great Danes in the store to pick up their food or cow cheeks, the staff stop to chat with my pups and always offer to carry my dog food to the car.
My favorite place for fish. They seem to have more selection than NY store in DesMoines.
Very pleasant staff.
I drove a friend there so she could get the vet to take care of her sick dog. I am writing this on behalf of my friend the, who said the vet was excellent, very knowledgeable, and did an excellent job helping the dog. I could also see the Improvement in the dog when my friend brought him back out from the vet's office
I really like this place, the employees were very knowledgeable, and friendly, they have a lot of pets too, and the pets were taken care of very well.
Prices are extremely overpriced on some livestock/dry goods, but some items are really cheap. Depends what you're looking for, but at least a third of the aquatic stock is sick everytime I go.
Always have a great selction of dog food at reasonable prices. Service is exceptional.
Only place in Des Moines where you can find Pro Pac dog foods. Has small adoption area and plenty of aquatics related items to start or expand you aquarium. We dont go anywhere else.
Always helpful when we need suggestions. Our aging pup needed a new food, and the staff pointed us in the direction of something new based on the things I told them, what we had tried (and he had liked, and didn't like) and it was a hit. Several bags later it's still a hit and still sits well. Friendly staff, and we love seeing the animals from the local rescue when we stop in.
Everyone here is pleasant and helpful. Helped me get a deal I didn't know about and showed me the items I couldn't find. Great selection of food, toys, and pet tools. The aquarium items are beautiful as well!
Every time I've been in, they have healthy animals, good products, and lots of options. They even have live corals, which is something I don't see at many stores in the area. They have an absolutely enormous saltwater reef tank and a big pond with rays in it - a super cool place, even just for browsing. I would definitely recommend this store.
I was in here for almost 30 minutes looking for fish to add to my tank and not one of the employees acknowledged me while I was there. I said hello to the cashiers as I walked in and they gave me a dirty look as if I was interrupting their conversation. I will be taking my business elsewhere, the product selection isn't worth the terrible service.
Friendly staff and very knowledgeable
Great place, knowledgeable staff.
Awesome 0 lace super caring and knowledgeable staff
Overall, this is a decent store for purchasing saltwater supplies and my go to place whenever I need something for my aquarium. Are they perfect? No. But if you need help with something just ask, and they will help you. They don't hound you asking you if you need help, but to me that's a good thing. The only critique I have is that I wish they would acclimate fish a little more slowly, as I see dying fish all the time. Or quarantine them before putting them on the sale floor, as it's not just a product it's a living being. But that would also be expensive for the store and take a lot of time. Overall though, still a good store and the prices are fair unlike Adam's Aquatics.
Very experienced staff! I received excellent advice and suggestions for my new puppy.
A little bit of everything here.
This is a great local pet food and supply store with a very friendly, helpful and knowledgeable staff. They carry only top of the line cat and dog food with a lot of brands you don't see anywhere else. I am ever so grateful for the selection because after my kittens 4 month boycott of all dry food I finally found a good natural healthy brand for her here. They also have some of the most beautiful salt and fresh water fish always in nice clean tanks, never overcrowded and I've never seen one dead fish so it's good for the kids too. Oh and did I mention the kitties and puppies and occasional bunnies you can play with or even better adopt and love forever. There's also the bird's not sure of their names, but definitely friendly and super entertaining the big one may have been mocking me, but he makes me laugh everytime.
Very helpful and private owned!
I have been doing business with the store for years. Just yesterday they helped me build 112 gallon reef tank with sump. They completely built the stand and did all of my rockwork. The install went fast with no hickups and they cleaned up all of the trash and not a drop of water was spilled. 100% class act service! Instead of buying the supplies online i went directly to their store and the prices were as cheap as online and you get honest advice on the products and support a great local business. I have had many tanks over the years and any time i have had a problem i simply call or stop by the store and they can help solve. Thanks again for all of your help! Joe
Great selection of fish and fish tanks
Best pet supply store in the area! Highly recommend!
Great little pet food store. They have a wide selection of high-end products. Great service and helpful staff.
Selection is minimal and help us hard to find. You have to wait till the front end people are done talking to ask a question.
Hi my name is Storm Trooper. My mom/dad always bring me home my favorite treats and healthy food. Thanks for having my favorite bones & antlers in stock. Im a rescue and they give great advice on the things dogs love/need.
Awesome place and great selection!!! Very knowledgeable staff!!!
Saw a lot of fish that were sick and or dead. Customer service sucked! I looked at all the fish and fish supplies not one worker asked if I had any question or let alone said a word to me. They were too busy on their phones and messing around. Will not be going here ever again! Would give zero stars if possible.
I really like this place and it has so much potential. Unfortunately, if you come looking for freshwater fish, you might as well go to petco. You guys really, really need to get a handle on the Ick in your tanks. There were fish completely covered when I came in today, 3/1/19. And I've had to nurse my tank back to health after buying fish from you guys a few times in the past. Please treat your poor sick fish!
I have now purchased about 20 saltwater fish within the last year and all in good health no issues. Great advice and always fair price. In my opinion best fish store in town.
Didn't hate it. It's a nice store with a lot of different items in it
The lady who helped us was kind of rude. The guy was nice but the lady wasn't friendly AT ALL. Good price on the dog food we buy.
To Carmen....Unsure how they are racist because they helped you shop, answered questions, and found the product you were looking for, and whilst doing so, did not help a "caucasian family".... Please remove inflammatory remarks as they make absolutely zero sense! Thanks
great place to adopt or get advice about your pet. from fish to cats to dogs.
Local pet food store filled with knowledgeable and caring staff.
absolutely horrible they mad fun of me for asking for a certain fish and then sarcastically made fun of me for asking for that fish. It was extremely disrespectful and I will never ever shop here
This is such a great place to go to find supplies for your pets I love it there
Amazing staff and selection
Excellent customer service! They are always willing and knowledgeable to answer questions about pet nutrition and safety. Their prices are reasonable. I will always shop here first for my dogs.
Knowledgeable staff and she always orders my silver vine catnip and if I need something else and doesn't have it, if she can order it she will. so much better than going to big box stores! Plus you get real expertize on pet supplies
Best place to buy salt water fish in Des Moines!
Such nice people who work there, and always something new and fun to look at
love this pet store. So many fish and reptiles. Variety of foods and the owner is super helpful and full of knowledge.
This place has gone downhill
Outstanding service
My favorite locally owned Des Moines area pet store.
The fact they have American made products there and they know penny by name and love to see her
Great selection dogs and cats. Fish room was great but has been going downhill slowly. Minimal selection with tanks not looking the best anymore.
They gave me advice on what food to feed my dog. More knowledgeable than most pet store personnel.
Overall I have no complaints. Tim is very helpful. Some of the staff seem annoyed to have to help you, but I've never had a bad experience. I rank it as a just "okay" place to get saltwater fish and coral. Probably the most fair priced place in town.
The staff is always very pleasant and knowledgeable. Wouldn't go anywhere else!!
My husband and I were here for 25 minutes looking very interested in lots of the aquarium supplies. Not one employee even acknowledged us. We also saw 4 dead fish, two of which were stuck to the sides of the tank growing mold. Neat place to look for ideas but we wouldn't buy our fish here because it doesn't appear they clean the tanks well or promptly remove dead fish.
I was not greeted when I entered the store. The cleanliness is not up to par and I had my young child on my hip and was not offered help out with my large bag of dog food. This was the first time I was at this store and I was sadly disappointed.
Very friendly helpful staff. Premium dog & cat food only! Love how the ARL West is in the back of the store. Love Drake, the Boxer that is always there, one of the emoyee's pets.
I expected a small store when we stopped by but it turned out to be huge. They have speciality treats for dogs, I got a huge cod skin for mine for only 2.99. The fish are incredibly well taken care of, they have a ton of different type of shrimp, plants, driftwood and lots of corals. They also have a few simple bettas for 5 dollars each and a couple fancier ones for $30+
Has a good selection. Competitive prices.
I just hate to hand out 5 stars. This place is awesome for cat toys. I don't really know about other stuff. 15 minutes in this store??? Are you kidding me? How can you only spend that much time here? Just cat stuff, in a hurry... took me at least a half an hour, only acouple of minutes to check out. The staff I talked to were very nice and helpful.. Ok changing it to a 5 star