Reviews of Rainforest Cafe (Fish Shop)

12801 W Sunrise Blvd, Sunrise, FL 33323, United States Located in: Sawgrass Mills

Average Rating:

DESCRIPTION

Here we offer you the opinions of real people like you who know the services of Rainforest Cafe (Fish Shop) in the state of Florida.

Right now this firm has a rating of 4.2 out of 5 and this rating was based on 2634 reviews.

As you can read, it has an average rating is quite high, and it's founded on a very large number of reviews, so we may be pretty sure that the rating is quite reliable. If many people have bothered to evaluate when they've done well with the business, is that it works.

You know that we do not usually stop to put scores when they are positive and we usually do it only if we've had a problem or incidence...

This Fish Shop is classified in the category of Restaurant.

Where is Rainforest Cafe?

REVIEWS OF Rainforest Cafe IN Florida

The Turbo Dad

The prices are expensive for the area but my son loves the animated animals. Servers are great also.

שקד דנאי

Great place to eat, good for families.

Rodrigo Di Federico

Really nice place, great food, family friendly

Armando Pogo

Please do something with the happy hour menu.. The "Well Coctails" don't exist they only offer liquor with soda... and "Craft Beers" there's none... costumer service it's good but please improve that sad hour menu..

Adine Moynihan

That was an absolute wreck. One of the worst experiences I've had at a restaurant.

phillip west

Everytime i go i always have a great experience....and the staff is very pleasant...and very friendly! Its one of my fav themed resturant!!

Eli Doueri

Cool restaurant with a good family vibes. My little one liked the animal animations. And the waiters are nice.animals every corner and cool animation. Even have a nice aquarium.. what I didn’t enjoy was my food .. dry rice and salmon was way over salty. And for what you paying yo I would imagine a better plate and taste. Overall it’s ok for the kids and that’s the main reason you go there to start with. But gotta do better on the food part. I’ll give it another shot for my kids cuz they enjoyed the animals and maybe food would taste better and my review will change.

Paco Greens

Awesome place , Awesome Food and the drinks good too, we had the Steak Bbq Rib and shrimp trio with a Coronarita and it was great great for the kiddos too.

Benita Lorency

Its great to see my daughter see a beautiful things

Diandi Companioni

Make sure to check your receipt twice at this restaurant or expect to get charged a gratuity you didn't even include. I gave my gratuity in cash and did not write anything down on the receipt for them to double charge me a gratuity like that. I spoke with them about 2 days after about this, promised me a refund in 5 business days, and now it's been over 2 weeks and I have still not received anything. Had to make a dispute with my bank instead..

Nancy Ortiz

My grandchildren and I just loved the place...good food, amazing waitress, balloon maker young lady was extremely patient with the children. Hats off to geest service

Tyler McVeigh

Waitress was very rude, food was late due to being brought to wrong table, service could be a lot better.

Tania S Borrego

The service was great, love the attention from the staff. The food was not as great as I thought. Had the seafood trio, the tilapia was good with the mango, the coconut shrimp was left out too long they became hard and the scallops had too much butter sauce and were super small, half the mini marshmallow size, not worth the amount I paid... my son's kids burger buns were hard like bread from the night before when left out of the bag. My waiter was kind to change it, and was quick. Kept a great service. The food prep needs to be a bit better, but the nice warm staff were great.

Tiny L

Had a really nice time with the kids my daughter had the best time for her Birthday the staff was really nice would go back.

Vernea Jones

Love the theme and decor... Kids will love it, food could be better...

Imran Haroon

Cool jungle restaurant for the whole family but more the kids. You feel as if you are in the jungle eating dinner or lunch. The robotic animals come to life every now and then which really bring the jungle atmosphere to life. They have a gift shop you can get your little ones a treat for good behavior. Lol. Great food as well and priced decent .

Amanie Ortiz

Food was spicy even when we asked if it was was before ordering it. It was for someone with a condition that can not have spicy food. Everything else was flavorless and not enjoyable. Service was lacking, it felt like they just wanted everyone out and they were disorganized. The bathrooms were a mess, dirty and disgusting. Won’t be coming back unfortunately.

Jennifer Tsiakos

Food is what you would expect from a place like this; it's not gourmet but it's not bad. It's a cute place to take your kids for a special treat. They also have a good selection of alcoholic drinks. Wait staff and kitchen staff were very nice and accommodating.

Daniela C. Kitty

I love the environment of the rain forest and would do anything to save it love the effects and stuff you can buy the cafe has incredible food! So good!

Faisal Quintar

Good place to visit. It's really different.

Kris Kid

Food was ok. 2 appetizers, 4 entrees, 4 non alcoholic drinks, and a dessert. $188.00 smh I could've went somewhere else.

Audrey Cooper

Rainforest Cafe is a dining experience everyone should have at least once. The more willing you are to be amazed and entranced the more impressive the experience! The food is varied and tasty, never had anything I didn't like. Adult portions are huge, which is good for the price. Expect to wait a bit throughout the experience, but that's your cue to sit back with a sweet and icy cocktail and take it all in. Our server was gracious and attentive and aside from the unfortunate table (next to a tree trunk and directly in the path of the kitchen) it was wonderful.

Mikael Axelsson

Nice place to rest your legs when you're shopping at the mall! The service is superb and the food is excellent! The animals in the jungle around you starts to move and make sound sometimes and that is exciting! I love this place!

kenn good

The jungle theme and scenery is over the top and mind-blowing. The monkeys and tigers and elephants is all pretty cool. With jungle sounds and the place being covered in green brush and leaves with a Mist falling from the ceiling. BUT... the service here is mediocre and the food is not parallel to the atmosphere. The food wasn't all that good and after spending $120 for myself, wife and 3 kids for lunch I still found myself hungry a short time after and I am not a heavy set or gluttonous person.

Nancy Vega

Over and over again. Cant stay away.

Santiago P

Nothing special about the food here. Most kids will be unamused by the jungle theme. The gift shop is quite pricey. The waitstaff will cold-pitch a frequent diner card for something like 40 bucks. Do yourself a favor and stay away from this place.

lili duran

a family moment, delicious food and spectacular drink the place is amazing recommended, do not think you should visit it

Frank Reitenbach

Nice place to be. It is very nice for family with kids.

Manohar Mukhi

Great children place for fun, animals display and music, and good food

Mia Peevy

Their quesadillas have ranch instead of sour cream. Interesting. But good.

Rolstan Engelhart

Love this place. Very beautiful

Patricia Cattani

Nice a fun place to eat, specially with kids

Chas Cosgrave

Staff was incredibly friendly and we were seated almost immediately.

jaison jose

Poor service this time!! Took almost an hour for our food to be delivered to our table.

Sudaney Blair

Comfortable atmosphere in the middle of the mall. Easy to find. Good food. Great service.

William Mendez

This place right here is one of my favorite. Good food the prices a little high but worth it because of the scenery. Place is amazing for the family and kids.

Diana Lee

I was not particularly impressed with our visit. It was fun for the kids to see the decor, animals and the "thunderstorms." However, the food left much to be desired and for the prices I expected better dishes.

Ranee Reddy

It is a fun place. Attractive and cool

Jose Rodriguez

Staff was good but food was gross and very overpriced for what you get

Daylin Roman

Unique restaurant, my kids love it and so do I.

Ahmad Sharifeh

Good service and a fun place for the kids but the food is a major disappointment.

Cristina

Great family place! My son loves the fish tanks & my daughter likes when the animals come to life. The food is always good & the place is clean.

Alex B

Awesome atmosphere and good food. Usually packed but the staff work hard to lessen the effect.

Jesus Z

When this place opened was fantastic. But got to say that over the years.... it’s quality dropped a lot. Smells like going to a chuck e cheese ... food feels greasy and super salty. The only thing that saves this place is the staff. Fantastic crew! Specially when you go with kids.

desiree santiago

Really loved it such a cool place got fish tacos they were amazing!

denny C

It's a fun restaurant to eat at. They have all kinds of robotic animals that are life like interacting with the environment. Huge fish tanks everywhere, and a thunder Strom that happens every 20 mins with lights and sound effects. Tasty menus with the classics like hamburgers and chicken but also new tastes every season that are always amazing to try. A little pricey but worth it in the end.

Luxuriously Lit Tours Miami LLC

Whwt a beautiful setting and amazing food.

Manuel Arrillaga Tamez

Only went to the shop, it was cute. Nice fish tanks!

diamond fem

Went by had to use the bathroom so bad. Everyone was pleasant. Bathroom was clean. Food looked great.

Christina Dayhoff

Got there and waited for over 10 minutes to be seated at a mostly empty resturant, there was only 2 of us. Then it took forever for food to be delivered even though we ordered very quickly. Our server said she would check on our food but we kept seeing her on the floor. She was good about refilling our drinks. (The only reason I went back to this place is because I enjoyed it as a kid when it first opened at this location and its been YEARS) I had the fish and chips, the fries were very stale as if they had been sitting for a bit and the fish was very watery and you could tell it was frozen just by the texture alone. Our waitress was slow to get us our check, but stood there the whole time while a card was given to her. Everything else was slow except for them taking our money. This isn't the place I remember it to be and will not be returning.

Sandeep Ahuja

Amazing tshirts n gr8 place for the kids

Maureen Aguilar

Place is nice but just to look at. 2 weeks ago I was there on a week day, during the day when you’d think it’s pretty slow. Well, they were slow alright! Place was practically empty and after we were seated it took over 20 mins for our waiter to take our drink order. Being that it took so long, we ordered our meals at that moment as well. It took 47 mins for us to get our food which were 2 sandwiches which ended up being just ok. Today my husband and I decided to give them another shot... TERRIBLE idea. We were seated, ordered our drinks, an appetizer and our kids’meals, in hopes they’d get it fast since they were hungry. Shortly after we received our appetizer and put in our order. The appetizer was clearly old and reheated. We spoke to a manager and they brought us a new one. The color of the food was even different. The manager himself, agreed that the food looked as if it had been reheated. It took an hour and 20 mins for us to get our food, which came with our kids’ meals! This was after speaking to a manager. Who knows how much longer it would’ve been. They ended up removing the appetizer and kids’ meals from our tab. Safe to say, I will never go back again. Growing up, Rainforest Cafe was a great family spot with good food. They simply suck now and so does their food!

Luciane Manteiga

I love this restaurant. Very friendly, amazing young staff, delicious food and all the rainforest all around us ! Love it! Every time we go there we eat in there! Super recommended! Great place for kids!

Mary Radziewicz

Went to the Breakfast with the Easter bunny. It was good and all except when the egg hunt. I understand to divide the ages up but to let one year olds and two years olds go by themselves with out parents. NOT SAFE at All because i lost sight of my child a panic cause if some grab my child or anyone ealses then it would be a huge problem. I went right away to find my child and we left. I called to tell the manger he just push it off like it was no concern to him and he would have the general manger call me back. Never heard from the General manager at all. I did attend last year and the egg hunt was diffrent we as parent was with our children witch was better.

Gigi

This place is amazing. They gave me the fajitas exactly how I wanted, that impressed me. Excellent customer service from the server and the manager.

Vics Mom

First time bringing my kids and it's enjoyable as an adult but with kids, a whole other experience. Great service, surprisingly good Poke Bowl and BBQ burger. Kids menu had allot of options and was pretty darn good. Reasonable bill for a family of four. Room our waiter was on the ball and made a number of suggestions, which I am glad I took.

Purita Fossas

This is a great place to come specially with children. I enjoy watching their faces when the sounds of thunder, lights flickering, dinosaurs roars its priceless, I know, my grandsons face lights up, is all worth it. Food, service, gift shop top of the line, makes your visit a very pleasant one. Location is very convenient as well after a nice lunch or dinner you can continue shopping or browsing all the stores Sawgrass Mall has to offer. Have a very nice day. Be Blessed

Ian Donaldson

It is a little expensive but the food is good, the atmosphere is unique

debra wagner

Awesome food. Wait time for seating is long. Love the Rainforest inside. Waiter n waiyress can be more friendly.

Khym Turner

Pricey but fun and great tourist place a place to make a memory

BeYour Best

Love the atmosphere the food could be upgraded in quality. Food is more premade than fresh prepped.

unicorn girly fairy sparkles rainbows

Went there for my daughter's birthday dinner, food was good, service was excellent!

Lorna Wilson

Ambience great! Kids will absolutely love it. Service good. Chef a little heavy handed with the salt. Overall experience good. I'll recommend this place.

ingrid marsden

The food was great and the experience was interesting.

Marc Mckinnon

Great atmosphere, and top notch food make this an easy place to eat at when at Sawgrass Mills Mall. The place looks like something out of a Disney Theme Park with all the Trees,animals, and background noises. The food is quality and the service is good as well. You could be waiting sometime for a seat unfortunately but its worth the wait if you have the time.

Marianthie Vourliotis

Fun jungle themed restaurant for all ages - as an adult I especially enjoyed the awesome gift shop filled with fun items meeting all price ranges. Dining is a treat for kids young and old with a rainstorm bringing the entire place alive every 20 minutes or so. Priced moderately to a lot, but generously portioned appetizers, entrees, and desserts. Enjoy the experience that is only available in the few of these RCs that exist nationwide, if you're just there for the eats then go somewhere else specializing in fine dining only and leave the complaining for what is should be used for-bad service or food-and you shouldn't expect those maladies here, we had a blast!

kaye Dash

We always have a nice time whenever we go here but it's just way overpriced. The staff is lovely but the food is just okay. For 4 people (an appetizer, 3 entrees and 4 beers) $180 (not including tip) . Whhaaattttt?

Cli Clo

We always enjoy the Rainforest experience. This trip was no different. It appears that the carpets and surroundings have started to wear at this location. The food was still well prepared and service was expedient. Could probably also use a fresh coat of paint and some updates to the restroom area. Otherwise we enjoyed our visit.

Jacqueline Barber

3 stars for the ambiance. It would be way less if I rated for the food and service. You're definitely paying for the atmosphere. We were all hungry within 30 minutes of leaving.

Nicolas L

Was a nice thematic bar but not my thing.

REM Anet

Waitres/es was/are in rush and push you to order all in 5 seconds. My beer glass's bottom fell off and whole of my clothes d soaked wet including my 500usd shoes. The treat and question after all was why I did not tip!? Just a single star I had to provide for this ambiance at the pic

Katie Mathews

I was sat fairly quickly because there wasn't a wait, but when it came to our server, they didn't show up. About 5 hosts up front but we waited 20 minutes and no one helped us so we walked out and didn't even eat. Horrible service.

Luis Diaz

the service is always good here. my server Yvette was attentive and there when we needed her. Great food.

yamit elfassi

A great concept for kids.... food not so great

Shay Avin

Food mediocre, scenic and fun for the children.

CHRISTOPHER KERNS

Great food, charming atmosphere! Fun place for adults and children!!

Rhonda Kwaak

Our server was great. Very friendly and helpful. Food was very good. Place is a little pricey but it is a tourist destination.

Jessica Mazurek

Anytime I walk into any establishment and I get greeted with “Do you need help?” Yes I would love help getting a menu please?!? Then I was not given a menu.. so I grabbed the children’s menu... mind you I am the only person at the bar or 17 tables behind me...

LoveIs MyAnswer

Did not like the food. Fried shrimp always is good anywhere, the breading on the shrimp was moist,almost soft instead of firm almost crunchy...

SILVIA GARCIA

I love the family friendly atmosphere hete, I will always keep coming back!

Debra Arquette

Definitely overpriced had to sit and wait very long time for the food it didn't come out all together for my party of 4

Desiree Fuguet Calles

Attendance at front is always very good, food is delicious. I don't give the 5* because the restroom needed attention, and our waitress wasn't paying enough attention to our requests as usual in this restaurant. I really hope they fix this, because the concept, decoration is really good for families with kids of any age.

Attila Radnai

A very nice place to go with your family. They have great entertainment. The prices for food aren’t the best you’ll find in the area but the entertainment and child friendly service is unrivaled. Make sure to make an early reservation on weekends. But even if you have some waiting time - you can spend a good time in the vast sawgrass mills mall.

tlhaliburton

This place is really cute if you have small kids, provided they aren't afraid of the moving animatronic animals! My daughter loved the moving animals,so it was paradise for her.

brunna santos

Great enviornment for kids to play in. Might frighten small kids. Food a bit expensive but tastes good. Nice staff.

Tina Paragone Hudson

Great service. Cute atmosphere. Love Landry's restaurants.

Joy Neupert

Great atmosphere great food fairly reasonably priced very large portions little bit unorganized when it comes to figure out where the hostess is but besides that it was Grand

mathew cuomo

Hadn't been there in years. Went in for lunch and had a great meal between shopping expeditions. Was not disappointed. Very nice and friendly servers too.

Kevin Crowe

Lots to see and food is good, but you pay for it all.

Nikki Bradshaw

Wonderful so pretty food was expensive but delicious

Carmen Monroy

Service was not the best. The kid's pizza was distasteful.. the bread was mushy and tasted like mud. The restrooms were dirty..i do not ask for super clean but it did fall below normal "restroom in use" standards.

Vinicius Marques

Place amazing. It's like eat inside the jungle. Food and drinks just perfect. Price very fare.

MrScottTracy .

Go for the ambience, not for the food. So much to see for the kids, animatronic rainforest animals, cool aquariums, plus thunderstorm and lighting, plus "rain", but the food is mediocre and too pricey for what you get. The staff is doing the minimum, not more. You can feel they know that they are catering to tourists that will not come back. We were "regulars", not anymore.

Christopher DeGracia

Fun place for the kids. The food is a little pricey but my daughter had a great time, so for me, it was worth it. There are lots of jungle sounds including some thunderstorm sounds which scares some of the smaller kids.

Mar Ramos

Always a nice time with the kids. The food is always delicious. Very big portions and many drink options. The entertainment and decor is a plus for the little ones.

Jebster Sr

Nice place, especially for families with small kids. They do a good job entertaining. The "Safari Guide", waiter, was there quick, got the orders quick, apps where there timely. But it was 30 minutes before the main course was delivered. The server forgot to put in one of the orders, he was very apologetic, and got that one out fast. No break on the tab, though. Overall, food was very good, but i would suggest they work on getting the main course faster. Additionally, the men's room was horrible. It was littered with toilet paper and urine.

Adam Sherry

Good times. Amazing atmosphere and the food was average. All and all would definitely come back.

Jose antonio

Worst customer service, first and last time, NOT going there anymore. Unprofessional staff and manager .I was there 6/23/19 around 2:30 pm. Ordered food at 2:40 pm. I got the food at 3:19 pm. My kids were starving!!. When we finally got the food was all completely wrong!! Land of the sea (no scallops!l) how you forgot to put scallops ?? Instead they put shrimp. Also is supposed to come with sweet potatoes. Not sweet potatoes.... i have to complaint about that.my friend who ordered fried chicken strip , she got in her plate also fried shrimp?!? And fried chicken... can you imagine if she was allergic to shrimp??. Her daughter ordered pasta with chicken... chicken never made it. The waiter also agreed with me that he wouldn't no comeback again with such nasty experience. Manager did nothing to resolve the issue. When i told him i just want my money back of my plate. He never try ,not even one time to make me comeback to the restaurant.

Jennifer Fernández

Neat place but way too pricey for the food quality. They need to either up their game or lower their prices. Average food at high end prices.

Stephanie Bea

Brought my 4year old here for the first time and he had a blast! it's definitely a place for experience. We did enjoy the food more than we had expected and we had no problem finding something we all could enjoy! Only deducted a star because service was a little slow and the food took awhile to come out. Still recommend for experience!

Chris Easterbrook

Great food and experience. Is a tad expensive though but I think its worth it.

Cathy Hostetler

Love the atmosphere, the food, and the adult beverages. And the staff is awesome. It's agreat place to eat and relax.

Jen Cochenour

Had a 615pm reservation. Sat at 630. Kids meal delivered at 715, still no adult meals by 730pm so we left cash with the hostess for our drinks and kids food. Walking through the mall about 6 stores down we were approached by a female manager whom we never even saw at the restaurant. She was kind but offered no solution. She wanted us to come back to the restaurant to give us $1.50 change but we refused. A night of fun with our grandson was ruined. No one ever came back while waiting over an hour. Very disappointed after being a customer for 22 yrs here.

Joshua Schooley

Very good food, staff, and all around experience. Little pricey but it's worth it

Albert mela

Had my sons Birthday here he loved it the Gorilla the tigers and the alligator. He just loves it. Wild animals in a jungle team with lights and the noise. We will be back soon

Thamahr Alexis-Woon

Fun atmosphere! Great food. Nice gift shop.

Melissa Legacy

The food was decent, service was alright. Food took a long time to come. Fun experience for the kids.

Joan King

I love this place, I always enjoy my visit there, food was good as always and staff are so friendly.

Katrina Moss

The food was great and filling. Our waiter was extremely nice and quick with our requests. Food took a little bit to come out, but it wasn’t his fault. We didn’t go with any kids but kids would definitely love this place! The only reason why I don’t give 5 starts is because the hostesses and servers aren’t very nice. I saw several eye rolls at each other, and heard some snarky comments. Definitely not a good look

Troyetta Davis

Loved the atmosphere food was expensive but very good

Oscar Urra

Food was alright at best. They double-charged a tip without telling me anything then never refunded the second tip.

Pablo Blum

Food its ok, the place is a little expensive for the quality of food the offer. The ambience is nice becouse the nice decoration and sound effects the have. The waiter was friendly, but when he brought the bill we noticed that he charged two desserts and we only ordered one, then he brought the bill again or he made another mistake. The fish tacos that I ordered were very small and the tortillas breaks when you want to eat them. That was my experience that day.

Mariana Sanchez

This experience was terrible. Our server, Ron, took 45 minutes to get us our mozzarella sticks. 25 minutes later, we finally got our food. The burger was inedible because of how salty it was. The food is also not cheap. Going back to the server, he just paced back and forth from tables. He would also constantly come out of the kitchen with nothing in his hands. If I could give a 0, I would. Overall, a terrible experience.

Carmen Mora

Excellent

Christine James

Bar service was slow but the drinks came up and were really good and refreshing. Only ate off the appetizer menu and that was a meal on it's own. Overall service was fine, food food a great place to stop and recharge walking this crazy large mall.

Dima Samra

Fun place to go to for dinner with kids. Good service too.

John C

Great food and service. Love the decor and atmosphere of rain forest cafe

Carl Jones

Unique place, unique gifts, food and service mediocre

Tiffany Garcia

Still a cool little place but not as exciting as it was long ago. We visited the gift shop only this trip. A good variety of items were found. The fish tanks remain mesmerizing.

Andrea Gauthier

Fun place to go for celebrations and get togethers. Friendly staff and lots for kids to look at and keep occupied

Mia Hebel

Eh....been a long time ago and it was cooler. Disappointed that not all the animated objects were working. The food is also eh....just nothing to write home about. My kids did enjoy it tho.

JC HERRERIA

This place is as overpriced as they come. It's average food at best. You pay for your kids to have an experience. Service is also just ok. Our server was very personable but the conversation about her past criminal record with my kids present may not have been her best choice. Not sure how we even got to that topic!

Rey Izq

Just perfect place to enjoy great food and relaxing.

Mee S

Nice place, but a little overpriced for food they offer

David Chaparro

This is supposed to be a kids friendly place , but our server apparently was in a rush pushing us to order fast!!! Also the food was very spicy for our kid, we asked the server if the food contained egg and she had no idea, in a place full of kids with alergies!!! This is a Tourist Trap!!! Will never come back.

Joel Espelosin

Rain Forest has a great concept but the food didn't equal the price tag. Server was excellent, they treat you great. Love the jungle theme.

Sean Egilmez

Needs a bit of TLC. But still spectacular and service was great

Justin Oommen

Food was ok, portions were very light for the price that you are paying. I ordered the Bollywood Chicken and Shrimp. Despite not being busy at lunchtime on Sunday, the server was rarely seen and our cups of water were empty almost the entire meal. The novelty of the place is the animatronic rainforest animals. The kids loved them and the numerous fish tanks around the restaurant. While entertaining, I can't see myself coming back to the cafe again as the entertainment alone doesn't justify the price.

Amit Uchil

Nice restaurant. Kids love it.

Jenny Chambers

Great customer service beautiful place to go..eat and shop.

L Holla

I took my family here for the first time. I have a 6 yr old and 2 yr old. They loved it. And although my husband had something in his drink that he sucked through the straw, they were very accommodating and offered a free appetizer to make up for it. Amazing customer service and the wait staff were all very happy and looked to enjoy their jobs. It was a very pleasant experience for my family and I. Last time I went I was a child myself. So much fun to see my girls eyes light up when the animals did their thing.

Cary Brown

The Rainforest Cafe should be wonderful. Food service in a "Disney" African rainforest, with animatronic animals, lightning storms and waterfalls. Gentle and sometimes startling animal sounds fill the room. Giant aquariums, the home for some beautiful fish, bring a shimmering glow. There's even traces of smoke (odorless steam) from a nearby volcano. The menu is creative. There are vegan items available. Prices are moderate. The bathrooms are large and well-maintained. Everything is wheelchair accessible. Parking is free and easy. So what's wrong? Agonizing slow service. It's not that the servers don't care. They do. But something happens between ordering and service. After speaking with the manager our bill was reduced and an apology was given.

Alejandro Suarez

So awesome I confined my wife to get a job here

Laura Ahlers

The ambiance is the only really good thing about this place. The food is okay but half my family felt sick afterward. And it's pretty overpriced.

Alexander Delgado

Food is mediocre, overpriced, and often comes out with something wrong. But you are really paying for the ambiance, which is really nice for the kids.

Ben Culey

Great setting...grand kids had a great time..food and service was really good too...

Barrie Waisserberg

Food is not bad but WAY overpriced. Interesting environment, especially for kids when the "rainstorm" comes and the animals move. Even that is mediocre at this location though since a big part of the dining area opens to the mall whichis extrememly bright and completely takes away from the overall effect (it seems) they are trying to acheive.

Stephanie Schulze

Fun and surprising and the food is pretty good.

TheRealYann

Nice and cosy Café especially nice for kids!

Afuru Ifill

Shameful experience. It has been 2 months since my sons graduation celebration at this rainforest cafe. It was a group of 9 people attending. My mom, fiance little sister, little cousin and my two little ones. My server didnt speak proper english and the Salmon I ordered with spinach and mashpotatos taste like it was refridgerated. No lie. I normally eat at Bahama Breeze and we wanted to try something different. Oh boy were we wrong for doing so. The fried shrimp and fries taste like immitated shrimp. I dont know how that is possible but trust my words. It taste like non-shrimp. A shrimp eater knows the difference between fake shrimp and shrimp. Honestly didnt know it was a thing until I came here. The balloon guy came by and we all got a specially made balloon. It was the ambiance that captivated us. But boy was it a wreck learning how the bill was calculated. After waiting appoximately 30 minutes for I bill, I decided to use the bathroom. I wanted to tell her after receiving our bill how we did not like most of our food. TBH!!! She took FOREVER AND A LIFE TIME!! My little ones were tired. Everyine was tired it was 10:45pm. Suddenly after I came out of the bathroom And walked back over to my table, the bill was paid. Now, listen I bill came up to 197.96, but wait for this.... the gratuity was ALREADY suggested in the amount. I did not get a optimized bill!!! I got one that said the total alone. The gratuity was learned after we came back the next day asking for it!!!! We left the waitress a 25 dollar tip on top of the 28 dollar suggested tip that was included in our bill!!!!! After learning this we were disgusted. We spoke about our experience with the MANAGER GLEN. He did nothing!!! NOTHING!!! Said that he would pass it along to corporate and get back to us in 2 weeks. He took my telephone number and did exactly NOTHING!!!! I went to BAHAMA BREEZE IN OAKLAND PARK on Mothers Day and they served us 1 hour after we ordered. We canceled and got up to leave. After speakimg to the Manager on duty they gave us a $60 gift card and appologized. Now Rainforest Cafe in Sawgrass. Horrorable!!! Until now. No call back. I called 1 week ago complaining that I did not receive a call at all. Glen the Regional Manager said. I can give you a $28 dollar refund. As of today I got nothing yet. A whole bunch of empty promises. I grow to dislike this place. Poor food, poor service I feel like the waitress tried to get over on us, not showing us the optimized bill!!! Poor service with the Tegional Manager!!! Poor ratings. I give them a zero 0. They dont deserve our money or time!! I am not a person who complains because I have been a bartender for 10 years. But I know when the hospitality is poor. I am a dissatisfied customer and they until know sone NOTHING about it.

Naomi Teare

Good food and atmosphere. Little pricey, but you pay for the ambiance.

Harrison C. Davies

The biggest appeal is naturally the fun atmosphere, but it would be nice if the food was equally as fun, which it is not. It is by no means terrible but for the price point a tad higher quality couldn't hurt. But then again as I mentioned before you do not go here for high quality dining. #rainforestcafe

Oscar Cardozo

This experience was terrible. The food took 45 minutes to get to us. Someone not even our server brought us our food. One of the plates was correct the other was wrong. They snatched both plates away even though I told the lady my food was correct. took another 7 minutes and brought back the same plate . Waited another 15 minutes for the correct food. The steak was rubbery and inedible I addressed this to the manager she said it was fresh. I am not dumb. Sent it back lost my appetite. Sent it back stayed with my daughters fish n chips plate that took 1 whole hour and 10 minutes to come out. For the price, The food is also not cheap. Will not return again

Marketa Tomkova

Every time we go to sawgrass mall we stop and eat there. My daughter best restaurant

Savia Jardinería Paisajista

Wonderful place for kids. We ate burgers and there is plenty of things that the kids love. I fully recommend

Sherika Sawyer

Very kid friendly, even the bar. The animals move and it really "rains". Keeps the kids attention.The children loved it. The food was good and the drinks were pretty tastey. When you're all done eating they have a gift shop... some things a little pricey but overall great experience.

Andrea Diaz

The place is soooo beautiful, it would be great to take your kids. It looks like you're in a jungle obviously in a good way... the only bad thing was that I cut my lips drinking from a shipped glass that I noticed when I got the cut.

Fabio Sabai

Great food (I strongly recommend the Costa Rica Salmon), a really cool decoration with wild animals and thunderstorm effects, nice service and a reasonable price. Go if you can and take your kids with you, they will love it.

richard tommer

This is a fun place to go with your family. It is loud, kids and tourists are running everywhere. The food is decent, not the best, but it is an institution. The theme is obviously rainforest Style and you can't really feel like you are on vacation in the middle of Sawgrass Mills Mall

Rachel Boyd

No Air conditioning when we came in. Dusty dirty from the mushroom at the begining. Waited at host stand while no one was there after a few mins walked in to musty smell all over. Food took 45 mins wasnt bad but not worth the price. Definatly same as 20 years ago.

Kali Thompson

Absolute worst service I’ve received in YEARS. When the hostess took us to our table she advised she would be bringing a high chair back for my son. After 20 minutes of waiting and not even being greeted by our server and two failed attempts at asking other servers, we had to go find one ourselves. After 25 minutes of sitting waiting for someone to acknowledge our presence, we were ready to place our entire food and drink order. After our drinks were dropped we didn’t see our sever again until it was time for the check. My black bean burger was disgusting but I didn’t get a chance to tell him because he was impossible to find. Had to order an additional drink from the host stand because when trying to order from another server walking by instead of helping us they said “let me find your server for you” and never returned. Never again. The atmosphere is great but the AC wasn’t working properly and the service was absolutely the worst I’ve received in as long as I can remember. I asked the hostess to send the manager over and she asked “may I ask why?” And long story short no manager even came to our side of the restaurant. Terrible customer service. Food was “eh” at best and expensive considering all things. Stick to the Orlando location, totally different experience.

Wally Cassis

Cafe, weather rainforest amazing ambience

Mario van der Ree III

Service was great, food was so bad, seemed microwaved, sauces looked expired and tasted terrible. I had a stomach ache for 2 days. Never going back.

Roman Cuber

a magical restaurant for young and old. The food was delicious and the atmosphere was gigantic. The staff was very friendly and helpful. The restaurant is artificially tropical and offers a lot of special effects. a great Jumanji experience for children. The restaurant is located in the sawgrass Mills. Also, the restaurant has a large shop where you can buy many nice things. from me full 5 stars.

Felicia Wilson

Can't wait to go back.. Worth every penny we spent.. It was just a little stuffy in there

Guillermo .

If you have children, they will absolutely love this place. Food is a little bit pricey, but it's well worth the experience . The animatronics are a bit old, they've probably never been changed out. We LOVED all their fish tanks, definitely worth checking out (specially if you have a little one).

Emma Duong

The place has friendly staff and the atmosphere is very entertaining. The animals comes alive and they have these thunderstorms that are sure to keep your kids amused. But the food is horrible. Everything takes forever, but the food comes out with very low quality. Advice: I would come for the kids and just order drinks, maybe appetizer at most. Oh, and their iconic volcano dessert. Otherwise, stay away from the overpriced, under seasoned entrees

Dimitrios Sofianopoulos

Awesome place! I forgot my bag there and I realised when I got home and I called and they’d found it and stored it for me! I wish I remembered the name of the lady who served us.

Business Hours of Rainforest Cafe in Florida

SUNDAY
11AM–8PM
MONDAY
11AM–9:30PM
TUESDAY
11AM–9:30PM
WEDNESDAY
11AM–9:30PM
THURSDAY
11AM–9:30PM
FRIDAY
11AM–10PM
SATURDAY
11AM–10PM

PHONE & WEBPAGE

Rainforest Cafe en Florida
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