Reviews of Neptune's Tropical Fish (Fish Shop)

1970 E County Line Rd, Highlands Ranch, CO 80126 Located in: Sprouts Farmers Market

Average Rating:

DESCRIPTION

You will be able to see all the opinions of people like you who use the products of Neptune\'s Tropical Fish (Fish Shop) in the area close to Colorado.

At present the business gets a score of 4.5 over 5 and that rating is based on 430 reviews.

You must have seen that it reaches an feddbacks average is basically the best one, and it's based on a very large number of opinions, so we can be quite sure that the assessment is very reliable. If many people have bothered to value when they've done well, is that it works.

As you know, we do not usually bother to put tatings when they are good and we usually do it only if we have had a problem or incidence...

This Fish Shop is classified in the category of Tropical fish store.

Where is Neptune's Tropical Fish?

REVIEWS OF Neptune's Tropical Fish IN Colorado

Jerry Marx

Great clean and healthy fish! Happy to see a local company have great success and not have to overcharge!

Lisa Rabideau

Great store, knowledgeable staff, lots of fun to look at the fish and play with the bird! If you have any fish related questions, this is the place to go.

Josh Hintze

Clean store, well stocked and has really good options in hard scape.

Louis Chang

Always great customer service and great selection of fish...both freshwater and saltwater. Reasonable prices too.

Shaniedia Carroll

Talk about a place that cares about there presentation from the tanks to the fish to there display set ups, just the price of this fish is waaaay to high in some of them, with some of there prices the fish better live forever

J L

The kids absolutely loved Neptune's. Unique fish, and fun place to window shop for that eventual tank! Just remember, the mascot Cockatoo is pretty to look at, but grumpy! No petting!

Chuck Slocum

Best place for all your tropical fish needs, including salt or RO water. Best staff and great experience, they won't sell you fish if your water is not ready, that is a sign of 5 star service.

Christopher Tredennick

Do yourselves a favor and go down the road to Fish Den

Greg Doser

This store is amazing. Very clean, large selection, healthy fish and a very friendly and knowledgable staff. They dont just try to sell you something, they try to advise you on the best way to do whatever it is your trying to do.

Bryan Rapacz

Possibly better then Denver aquarium and it is free.

Krysta Moreno

The service is always friendly and as many people have already mentioned the burgers are wonderful! They usually have unique beers on tap that you don't see other places. I love sitting at the bar and trying new beers at this place. They never disappoint.

Garrett lucangioli

Professional, reliable, great selection and very knowlegable.

Phoenix Rayne

guy who works here said for us to use bio start on our tank and gave us instructions to use half a bottle then and half a bottle later. less than 2 hours later our fish was acting erratic, then lethargic. fast forward 2 days later and it's dead because of fin rot caused by the biostart. he kept saying that goldfish are hearty enough to deal with 80 degree water and that we dont have to do much. now i have to explain to my girlfriend her beloved fish is dead. seriously, screw you dude... he was healthy till your bad advice. i would never go here again. an amazing petsmart employee said they probably sold us an expired bottle that raised the ammonia and contained harmful bacteria. -.- I'm really disappointed and his poor care ended a fishes life.

Patrica Ferreira

Great selection in fish and supplies. Friendly and helpful staff

Jonathan Haslage

Great selection of fish. However never really had the most friendly of experiences.

Merrilyn Kile

Super fun local vendor. Friendly, knowledgeable staff. Great selection of fish and equipment.

Joshua Neel

In Colorado this is one of the best places I can think of to go for aquatic necessities, it is family owned and I have always been treated extremely well.

Kenna

The fish are great quality and very healthy. The tanks are always clean. Prices are a bit high, but you absolutely get what you pay for. My only complaint is the staff. They are knowledgeable which is great, but I am always treated rudley. If it was once that would be no big deal, but it happens every time. Every staff member I've interacted with has been unwelcoming and curt.

Adam Livingston

This place was great. The staff were super knowledgeable and helpful. Prices were competitive with both the mega pet stores and even Amazon. As someone who's just getting into this hobby, I'm fairly confident that I'll return here often.

Corey Husar

Best local fish store in town. Smells great, (No dirty tank smell) very clean tanks and extremely healthy fish. I came in with no intention of buying, just to look around and see the stores quality and ended leaving with some Angels and a few other items. The prices are marked up on a few stocked items but the fish are fairly priced for being pre-treated and healthy. The gentleman helping me was very knowledgeable and helpful. I highly recommend this store to any and all aquarium enthusiast. I will be back to do all my shopping. SUPPORT LOCAL BUSINESSES!

christina hart

Best selection og cichlids I've seen so far in south Denver area

Bryan Jon Miller

Neptune's has a better selection of fish at prices better than the ratty fish at the big box stores. The staff is knowledgeable and helpful.

Rodney Burgerhoff

Best freshwater and saltwater pet store around. They really care . Ask a lot of questions,. They won't let you buy fish they know your going to kill. They make sure you get what you need for an awesome tank. Without overstocking , stocking prematurely, and making sure fish you buy are compatible. I've had a lot of fish tanks in my life I've never been to a pet store that took so much time to make sure that I got what I needed which isn't always what I want but always to make sure that they live. I highly recommended this store if you don't always know what you're doing, which many don't when starting fish tanks.

Colton Chase

Very limited selection and the owner was rude. He refused to sell me small bala sharks. He arrogantly seemed to think he knew my fish would die. I took my money to den fish co. the next day and I got a bala shark 4 times the size of the ones at Neptune. My bala shark is completely healthy, and I wont be bringing my business back to Neptunes.

Patrick Foley

Weekends it can be a bit packed here. I have always had good service you just need to realize there are only a few workers helping a store full of people and they will get to you. They are pretty good about helping the next person waiting for something from one of their tanks and only help you while picking fish or coral then paying and onto the next person.

Aaron Boschee

I've been here a couple of times for freshwater fish and incidentals. They have a good assortment of fish, crustaceans, and driftwood. They also seem to have a good selection of saltwater animals etc., but I don't know much about saltwater. I've seen a few reviews complaining about service, but my experience has been the exact opposite. In fact, the first time I came in, I had my two little girls with me, and one of the employees took time to explain some facts to them about the particular species they were looking at. I also purchased a crayfish for my aquarium there and, after it was clear the crayfish would not play nice with the aquatic plants (or other tankmates), they took her back and gave me a credit towards better crustaceans for my tank with no hassles. They are also very upfront about holding new fish before selling to ensure they're selling healthy fish.

Spencer Carter

beautiful selection of both freshwater and saltwater. Staff was polite but only helped if I went and asked for help. this combined with the higher than average prices gets it a 4. Fish and tanks all look amazing and healthy, just need a more welcoming environment. I saw how staff treated "regulars," much different than those of us new to the hobby. this is my 2nd favorite place in town, but don't look down on us newcomers!

Duncan Krebs

We like Neptunes!

Austin Harris

Nice staff, good selection and fair prices. Healthiest fish around and the most knowledgeable people. Definitely check this place out if you're a fish person!

Andrew Zukowski

Good place for fish particularly saltwater. Limited selection otherwise. Staff were OK but clearly would not go above and beyond.

Debra Harris

A ton of selection and all of the set ups are super pretty.

nguyephu24

A huge variety of freshwater and saltwater fish! Fish tanks are very clean! Prices are a little more expensive but sometimes worth it. There was a couple fish tanks where I saw a couple dead fish floating in the tank.... If they cleaned that up I would have gave 5 stars.. All in all good fish store

Ne0p1aSm 33

Great shop! Staff is very friendly and helpful. Although I wish they had better selection of fresh water fish.

Lauren Schreffler

Love this place! I've gotten almost all of my livestock from them, and their employees are consistently helpful and friendly. Definitely the best tropical fish store in the Denver metro with great salt and freshwater options.

Idelle Fisher

Thanks to Sharon at Neptune's for hooking us up with a new Finnex LED light to replace our old Coralife broken light on our old planted aquarium, and for the beautiful Rainbow fish and ghost shrimp. A great aquarium store with lots of beautiful, healthy fish. Thanks, we'll be back!

LJ

This is where I go for my fish tank! Service is great, they're VERY knowledgable. I buy all my fish needs here.

Phil Platt

I presented my debit card and they let me take 2 Salvini Cichlids home

J S

Knowledgeable and friendly staff. I will be going back for my reef aquarium needs.

Christopher c

A bit pricey ! But the staff is very knowledgeable. And they take care of the livestock you want to purchase. And they will let you know if you should buy it or not , based on what you have in your tank and size .

Eric Mikkelsen

Well about 90% of my fish in both my tanks all come from here. Best place in town and nice selection of fresh, salt, and plants.

Robbie

I love this place

Katja Austin

Love this store and the employees! One of the best fish stores around.

Shayla Nichole Flowers

Great selection and very knowledgeable staff.

Jon T

Great and friendly staff, large and healthy fish selection, decent plant selection, and good prices!

Cooper Hyland

Good staff and clean tanks I did not see 1 dead fish

Mike

Love this place been around for years. Don't forget to say hi to the parrot.

Adam Symons

Best place to get good water and the fish are.top notch. But staff is so awesome and knowledgeable but you couldn't really ask for a better pet store. Simon the bird is even awesome

CWC MOM

Love the assortment and healthy fish!

Allie Puckett

I usually never write reviews, but I feel like I need to. I first found out about Neptune’s in 7th grade. My middle school had an aquarium club, and we would visit this store often to stock the fish tanks and admire their selection of fish. I am now 18 years old, and have become quite an advanced fish keeper, and as I knew about Neptune’s I would frequently stop in to buy fish. But lately their service and quality of fish have just gone downhill. Let me start by saying I look very young for my age, and when I was trying to get helped they just ignored me and helped other people even though I had been waiting longer, not sure if it’s because I look a lot younger than I am or what, but i’ve read many other reviews that the customer service is awful and I’d have to agree. Also when I was in a few weeks ago I bought a beautiful betta fish, but he suddenly just passed away on me. I know it wasn’t my water as I check my water frequently. It was a sudden death and I can’t think of any other cause than Neptune’s. All in all, the people are completely disrespectful and rude, act like they are better than you, their fish can die on you and they will blame it on you, and not to mention the prices are very high to be paying for fish that don’t last.

Kyle Calhoun

Great customer service, great selection, really good place to get advice or your tanks water tested.

Delamelia D

Best fish store I've been to in ages! Superb selection and extremely healthy stock. Freshwater, saltwater, corals, and plants. Custom ordered a tank and it is stunning.

Todd Gaiser

Completely ignored by 2 employees joking about fish dying, casually acknowledged by a third who offered no help. Store is small, cramped, and somewhat disorganized. Fish selection seemed decent and didn't see any outward signs of disease. However, didn't like the vibe and got out.

Charles W. Jones

Always a great experience at this store. All the employees are knowledgeable and friendly.

Andrew Wu

Great freshwater and saltwater selections. Patrick is very knowledgeable and helpful.

ShayMone Taylor

The store it self is amazing. They have everything that you need. The staff are great on some days, and other days they are rude. No one seems to be k. The same page as to when fish are available once they come in( I know they have a process for making sure they are sellable but everyone should know when they will be available to sell) prices don’t really bother me but it does bother me when they have no price up for certain fish and make you pay a higher price for a different color fish but it’s ultimately the same as another fish they have a price for. They also have a hold policy unlike any I have ever heard of. They just keep holding for a week or until they get some in but when I tried to do that they told me I needed to wait until they were in. I continue to come here because they are the only good location that I am aware of. But they serious need to work on their customer service and

Chris S

New resident from Florida just have to say the staff is great. The manager was the one helping me and he was awesome. Small town little shop has mostly everything you need. They have a rewards program which is cool. They have great selections on fish and 1000% knowledgeable on anything. They do free water testing aswell. Next time your out looking for some new fish or just getting started this is your new one stop shop. Also prices here are very good compared to some of the other stores around town.

Spiders and Stuff

Good location, they have a decent selection of fish. However, they are overpriced. The employees should be more informed with certain things. I paid way too much for a certain fish that was a regular color morph but they insisted I had to buy the "albino" price because there wasn't a price listed for the regular color morphs. The fish I bought had ich as well.

Chuck Henry

Even though some of my fish are 3 years old, since I don't change my water enough they wouldn't sell to me. Unless your life revolves around your tank expect to be turned away. Nice selection if I could have bought some of them.

Saidee Geurts (student)

Kinda sad to give them less than a 5, but I have never experienced a nice employee from this shop. I ask questions & they mostly just ignore me. I have good friends at my other pet stores but this one is very unfriendly to their customers. Prices are pretty high also. Good display & healthy fish

Josh Wohl

Love this store. They have a great selection of fish supplies and decorations, and knowledgable and very helpful customer service. My favorite LFS in the Denver area.

Connor Thomas

These guys are amazing. They have all the knowledge you need to know and have great customer service! Good job guys!

Krys Cromwell-Smit

Knowledge staff and a fantastic selection of freshwater fish. They also sell a lot of hardscaping rock for very good prices. Got some huge Amano shrimp and lots of gorgeous red glass rock and dragon stone. Most of the rock in this tank came from here.

Joe Beasley

The staff was knowledgeable and friendly. I felt like the pricing was very fair.

Harrison Mandell

Came in to research and then purchase my first salt water fish tank. The staff was fantastic, patient and thorough. I will return and recommend to all my fish friends.

Greg Sickafoose

Great local fish store, staff is very knowledgable. Ive been shopping their for more than a decade.

robin merkel

Clean place with knowledgeable people. They have an excellent variety of plants, fish and invertebrates. Prices are also very competitive with chain stores and online. It's my aquarium place, wish I lived closer.

M M

Really knowledgeable staff!! Was very happy that, even after owning large tanks for several years, I still learned something when I went in there. Very reasonable prices on live plants, and all the fish appeared to be very healthy. Really happy I found this place so I dont have to go to petsmart anymore!

Ian Melcher

Staff is very knowledgeable and helpful. Great selection of fish, corals, and anything else salt water or fresh water you can think of.

Kat filf

They didn't have what I was looking for at the time I visited but they did still have a great selection and equipment that I would say was easy to navigate through.

Kiara Lopez

Great looking tanks but I didn't have a good experience. Staff wasn't rude but obviously the owner was because it's her store... I was trying to buy a pair of fish which they were selling for 49.99 not bad but I guess she didn't realize they were put on hold for someone who was suppose to pick them up on the 1st, it's almost a week and she says she can't sell them so I then ask did they put a down payment down and she replied they don't do that at that store. So I asked to talk to the manager she kindly left to grab her. When she comes out the first thing she says is someone put money down the day before for $1500..

Matthew Lancaster

Super friendly and extremely knowledgeable staff! I highly recommend them to anyone just starting with aquariums or if you've been at it for years!

Caring Hands

Wow. Working with Patrick to set up our fishtank was exactly what we needed. His 20+ years of experience at Neptune's showed in his deep knowledge of his products, his understanding of the type of tank we are hoping to develop, and ultimately the care for the fish we will purchase when our water is ready. While I've seen more impressive shops in bigger cities, I highly recommend having this be your go-to establishment in Denver. Leading with what's best for the fish established the trust that will keep us coming back for the life of the tank.

Jo Daddy

I've gone to this place for probably 15 years. although I have had some issues with customer service this place has only gotten better over the years. reasonable prices, usually can order things for you. staff definitely tries to educate rather than just sell stuff. if they don't have an answer they'll tell you they don't know which is nice because this hobby is very trial and error and some things work for you that might not work for me.

Luke Mund

I’ve been coming here for years. The fish are well taken care of and disease free. Super friendly and helpful staff.

Melissa Carter

Bought several very happy fish who went on to breed and totally fill my tank. Also got quite a bit of info whenever I asked a question. Will return.

Joshua Seidler

Very helpful and willing to chat. A little more expensive than some other stores but the tanks looked healthy and good selection.

Hugo Sanchez

Great selection! And informative staff, and a bird is employee of the month.

Erin R.

I love going to this locally owned fish store. They have a great selection of both fresh and salt water fish and supplies. All of the sales people really are quite knowledgeable, friendly and ready to answer any questions you may have. Definitely one of my go to local fish stores

Adam Hursh

Been going here for years!

Glenn Robinson

Amazing staff who are extremely knowledgable and helpful! Great selection!

Ginny Tory

This store is great. The staff are always very friendly and helpful. Went in a few times panicked with questions when I was new to the hobby and the staff were extremely helpful in answering my questions and helping me fix any issues I had. They bring in a nice selection of fish and plants to choose from. I've enjoyed every visit and this has become my go to fish store.

John Miller

Prices are fair. The staff is knowledgeable.

ja l

Super helpful. Even picked out the sex we were looking for on some dwarf crayfish. Some of the best selection as well. And they do a loyalty program. Very happy. We drive from the mountains to go there.

Mike Galusha

Friendly and nice staff that are very knowledgeable. Tanks are always immaculately cleaned and sparkling.

natalie williams

My favorite place to do anything fishy! I deal in freshwater planted tanks and the stock is unequalled in the Denver metro area. Fish, plants, and even freshwater inverts! If I was into saltwater this store would be world class. They have excellent stock in both fish, corals, and inverts.

Kevin Kessenger

Supr clean have been going here for 5 years never bad experience excellent condition on all fish I have gotten

Will Willis

Beautiful store, very clean. Staff very knowledgeable and extremely helpful. I have no qualms with recommending this store.

Clifton Moy

Great customer service and great selection

Jesse Gonzales

Great selection of fish and plants. Everything you would hope for in a LFS(local fish store). Staff is always friendly and helpful. Check them out!

Sean Miley

Nice fish here. But very expensive. Perhaps the most expensive store in the entire state of Colorado.

Teresa Owens

Very nice people, and was right there to help. Very noledgable. Helped me pick out 4very healthy starter fish. I really love this place

Jesse Esquibel

These guys know fish! Great service.

Laura Reed

Really like the store and the selection of fish. Unfortunately for me it's a far drive from my house with out the option to get there on highways :(

Ilsa Prade

Every time we come here we talk to Justin he is friendly and knowledgeable and helpful. We have gotten most of our fish from here. Their tanks are clean and well stocked with healthy fish. I was having a problem with one of my tanks and he has helped me all the way through to make my tank healthy again! I recommend shopping here for all your freshwater and saltwater needs.

Live Loot

The best for local aquarists. Could use a better layout but staff is friendly unless they are busy. If you have questions carve out some time outside of their rush hours.

Shaggy Jones

So happy with our new beta, the employees are so knowledgeable about aquariums and fish that it isn't even funny. I will be coming back and I will be recommending this location to all of my friends!

Alexandra Boldin

This place was amazing. Greg helped us out and was awesome. He was super informative about some issues with our tank and knew exactly how to help. Apparently they also have a great rewards program. It was our first time coming here so we definitely will be regulars for our fish needs! Highly recommend!

kelli hoefler

Nice store. More expensive than most but they always have stock.

Caitlyn Stewart

While it's sometimes busy and you have to wait for help they are always very friendly and knowledgeable about their fish. Very good about recommending (or not) what species go with what or over crowding. Great store for anyone with a fishtank who wants better than corporate store goldfish

Robert Bell

Nice selection of decorative stone and wood. Super helpful and friendly.

Nikki Murray

I love Neptune's.. Every time I go there everything always looks great and in order. They do seem slightly (barely) more expensive than say Petco or Petsmart but the knowledge you get there and the care they put into their fish is worth a little extra change. It's the place to go if you have any questions, especially if you're new to aquariums like I am, very patient, helpful and friendly :)

Jason Jenkins

Sold me 2 fish one was missing an eye. We didn't notice until we got home. Both fish died within 24 hours. We have had an established tank for over a year without a loss. Called neptunes and they refused to refund the cost of their overpriced fish.

Angela Morrow

Excellent customer service! I'll definitely be making many more purchases!

Kristen Woolford

Very friendly and knowledgeable employees. Good selection of fish. Open late usually. Prices average. Love the bird!

Nate Wilkins

Great store and very friendly and knowledgeable staff.

Austin

Friendly and willing to go the extra mile

Thomas Natalie

Very Satisfied!!! I was starting a tiny beta tank and the staff was very knowledgeable and gave me good tips for success! The atmosphere is amazing!! You can tell how happy the fish and plants are. I almost feel bad taking them away from such a pristine environment.

ptate T

Great and helpful staff

Rob Alejandro

The staff here is amazing.. Out of all of the stores in my area this is by far the best.

Jim Allington

Very helpful and conversational. Good prices

John CarGuyW

I really hate to give Neptune's a one star review but my most recent experience was sadly my last. I debated writing a review for the last week but based on what happened recently, reading others reviews, and other stores information I decided to do so as well. My family and I have been coming to Neptune's for at least 6 years and the experiences here have gotten progressively negative over the last few. We have multiple freshwater tanks; this was the place for us to come get plants and fish. My wife stopped coming to shop here about a year ago after catching Patrick indiscreetly gawking at her bottom. She is a beautiful woman and men glancing at her is nothing new to her but this is a business there should be professional behavior expressed by the employees. We found a few other stores with respectful employees. Some of which had not so nice things to say about Neptune's. I continued to come by the store here and there; I liked this store and my work is nearby. I have noticed the past two years the care in freshwater has diminished at an extremely rapid pace. Always something dead in a good percentage of the tanks and the plants appear to be mostly in rough shape unless you come right when there's some new ones. We liked Patrick at first even though he is a pretty strange man. Patrick has gotten more unhelpful and condescending then before. It's frustrating as I would like to come in here and feel welcomed. The most recent experience was the worst. I was in here on a Friday with Patrick and two newer employees that I had not seen before. I came in went straight over to the plants as my wife was seeking some different sword species then what we currently possess. The new female employee Kayla I believe; was up toward the register with a customer while Patrick and the new male employee were over on the aisle with all the freshwater fish tanks right where I could see and hear their conversation. I don't know if Patrick realizes that fish tanks do not work as a wall and everything that's said can be heard through the spaces between the tanks. Patrick made an extremely inappropriate comment about the female employee that I perceived as sexual. The other male employee made an uncomfortable chuckle and walked away. I decided at that point I would find some plants elsewhere from now on. I am a grown man and I will always have admiration for beautiful women but there is a line of admiration that should not be crossed. That line certainly should not be crossed by a store manager with customers in the store. We found a new store to shop at that's actually really nice. We were telling the employee about our experiences here which he proceeded to tell us it wasn't the first time he had heard these types of things about Neptune's. He said many years ago Patrick had kicked him out of the store for not agreeing with something Patrick said. He also said that he had a friend that works at Neptune's that Patrick had attacked. Seeing the multiple reviews complaining about Patrick, the info I have gotten at other stores, my wife's negative experience, and now mine I don't believe we will be returning to this store until he is removed. I can't wrap my head around why Sharon the owner keeps this man on her staff. It appears he uses her store as a platform to act out his sexual predation. I am sure one day if he is not taken off her payroll it will cost her her store. We have told everyone we know about our experiences and directed them elsewhere to shop. Pet stores should be a place of comfort where the animals are treated with compassion and care. Employees should treat customers with respect and do not make them uncomfortable or treat them as they are stupid. As I said I hate to write a bad review about this store. I know negative reviews can really hurt a small family owned shop as such. If I don't care for something I experience with a business I just stay away from it but this time after physically hearing this man expressing his perversions I had to tell other people our story. Here lady since you seem to miss previous complaints

Gail Holmes

Very nice shop. The friendliest people. Awesome stock and fish both saltwater and freshwater.

A A

The greatest fish store ever

Chris Dietz

If you want high quality livestock, drive past the big box pet stores and come to Neptune's. Helpful and very knowledgeable staff as well.

Beverly L.

Great fish, short on Staff..

Terry Cadwell

Great experience with Pat. Would highly recommend. Very knowledgeable. Definitely buying our tank here.

Harold Robbins

The best

Amy Walz

Didn't go there

Blade Middleton

Awesome place with a great selection. Lots of starter fish and a good selection of larger cichlids as well. Friendly and helpful staff make this a great experience and worth stopping in.

Morgan Walstrom

Knowledgeable staff very helpful.

Dylan Compton

Helpful, knowledgeable employees, good fish selection, have acquired many new friends from here. Definitely recommended.

Bryan

The family and I have been going to this store for years, staff has always been very very helpful and knowledgeable. Prices are a little bit more than the chains BUT the fish at Neptunes will be of much better quality. If your having some trouble with your tank, find Patrick for advice and all will be well.

Daniel Olson

This place is a wealth of knowledge! There's always somebody there that can answer your questions if you're willing to wait. If there is a group of people there I would expect to wait at least 10 to 15 minutes. Once you get somebody they are patient and they answer your question very clearly and if you have follow-up questions they will oblige. Great shop great products.

Jason Fritz

Very friendly and helpful staff, and the tanks are very clean, stocked with always healthy looking fish.

Adrian Rodriguez

Local Fish store has a great selection of fish. They quarantine their fish before selling them to their customers.

Mustafa Tvrtkovic

Great store best in Colorado!!!

Nguyen Vu Davila

Great selection. Great customer service and friendly always eager to help staff.

Angie R.

Great select and knowledgable staff. Health fish.

Patrick Fisher

great place, great service, a bit over priced.

Evan White

What a fish store should be. Not everyone will have a great review, but that's because every place has its pros and cons. The difference here is that there are more positives about this place than any other shop I've been to in the state. I'll start by saying that I'm a saltwater enthusiast. In the tropical fish industry, it is unheard of to quarantine fish for 2 weeks upon their arrival. This place does it. They will even hold a fish for sale from the quarantine for you. All of their other display tanks are single sump. Meaning non-shared filtration. This is another way they can stop the spread of disease and more importantly mean that one sick fish down the row won't kill your healthy fish. They have all sorts of equipment and suppliments and they are generally easy to talk to and ask questions of. What fish store does all that?

Henc Bouwmeester

Best LFS. Ask Sharon anything and she will have the knowledge to correctly diagnose whatever. Buy local, stay local.

Dustin Beatty

Amazing customer service, and just all around helpful when it came to advice. Will definitely be coming here again.

Anna P

Fantastic fish store!! They had everything we needed. We got our entire set up and all of our fish/plants from there. When we unexpectedly had to move half way across the country they agreed to take all of our fish and re-Home them. I can’t recommend them enough!!

Jeff Miller

Great help in starting up my tank. They have loads of fantastic fish!

WhatTheBox 101

Best place to get your fish haven't had one sick or dead from this place, hugh variety of fish and can hunt down ones you want as well! The people that work here are awesome and informative on any subject to help get your hobby in the right direction 10/10 this is the place to go.

Hanna Mach

I visited Neptunes a few weeks ago for the first time and was not happy. I went two different days hoping the 2nd visit would be better. The first day I had brought my water snail in for them to look at as there was something wrong with his poor shell. I don't know the names of the employees but I brought him to an older woman whom I'm assuming is the owner. She began scraping aggressively at his shell with her fingernail which made me uncomfortable but I didn't say anything. She then dropped him from at least a foot in the air into his glass bowl which made a loud "clink" and I gasped in surprise. She asked in a sharp voice "is something wrong?" and I kindly said "Can you just please be more gentle with my snail?" and she replied with "He's fine. I do this all the time" in such a condescending tone and then she continued to scrape away at his shell. Then, as it was my first time in there, I wanted to check out the other fish so I walked around for a bit. I had tons of questions I wanted to ask but it was so busy in there and there were only 2 employees working, no one even noticed I was waiting around to ask questions. So after a half hour at the least, I finally left. I then came back with my boyfriend maybe a week later in the middle of a week day hoping for a better experience thinking it wouldn't be as busy. Wrong. It was filled with people and again, only 2 employees. So we walked around for quite some time looking at all the fish and came across an angel fish that was lying at the bottom of the tank, clearly it was sick and couldn't fend for itself and all these sucker fish were chewing on its fins. So we waited and waited for an opportunity to let one of the staff know (they both clearly saw us looking at them to be helped but continued to ignore us) and finally as a male employee walked by us pretending not to notice us, I stopped him and kindly pointed out the sick fish and told him we just wanted to let someone know and he rudely and shortly said "yeah that fish is dying" and abruptly walked away to help someone else. We couldn't believe it! It's safe to say, we will not be going back to Neptunes.

Crystal Aitken

On a whim decided to stop in Neptune's on my way home from work. When I stopped in it was much busier than I expected it to be and every customer was actively being helped by a staff member! As soon as a member finished with their customer I was greeted and made to feel very welcome in the store. I think I ended up interacting with every staff member there asking noob question after question about how to set up a fresh water garden tank. Not a single time did any staff member treat me as if I was a burden or as if the questions I had were dumb. After much research I discovered that Neptune's had the most comprehensive and best priced 10 Gal start up kit! All the fish looked healthy, tanks were all clean, all the plants were bright and lively, store was clean and well stocked. Even all the Betta fish looked happy! I will be returning to purchase the start up kit, plants, snails and Betta. Bonus - the day I stopped in it was an all female staff, which I have not experienced in these types of shops before and was pleasantly surprised by.

Charles Hamby

As always, extremely helpful. Beautiful selection. I love this store.

Matthew Carel

Knowledgeable staff and lots of options.

bree williams

I love coming to Neptune's. The fish change weekly, both salt water and fresh water. The staff really knows what they are doing and are very helpful. Fish are healthy and the tanks are well maintained.

Josh Fleek

THIS IS THE BEST FISH STORE IN COLORAOD! I have a 350 gal salt water tank. They have been there since day one helping me with fish selection and going threw cycling my tank. I have never owned a salt water tank ever and they have helped me and taught me everything needed to be successful. For the people on here complaining about price! You get what you pay for. You want diseased fish go to petsmart and buy cheap fish. They treat their fish for 2 weeks to make sure you are getting the best quality possible. This place is amazing and I will never shop any where else

Levi Me

over priced everything!! I get you have to make profit but why is a blue hippo tang the size of a quarter 90 dollars and 45 everywhere else? And $180 for a purple tang that was also extremely small? Everything in that store is a rip off and the quality is not there. These are fish, not hand crafted collectables. Anybody can sell fish, there is nothing they do to justify paying double for a fish. Screw this place.

Loma Alta Electric

Love it Greg and the staff there are very helpful and friendly!!

Robert Fambrough

This has been a fantastic location. I got in the hobby about a year ago and they have been extremely helpful. I've got just about all my fish, plants, and decor from here and I would highly suggest it. They do tend to be a little marked up compared to Amazon and other online retailers on their other non-live products but it being a specialty store that is kinda the standard. This staff knows what they are talking about. Extremely knowledgeable. Added bonus, they have a really cute parot that will check all bills for fakes.

JP Aragon

Knowledgeable, staff. Honest about products and incoming and quarantiend fish. My LFS.

Madeline Leroux

Very knowledgeable and helpful staff! They have helped us so much with starting our first aquarium. Definitely would recommend people come here instead of large chain pet stores!

Jake LaFore

The fish here are Amazing and seldom found in other places. The customer service is adequate. However, their people are knowledgeable in fishkeeping.

Wendy Haller

We went here to pick out our sons first fish. We were disappointed with the service and the lack of interest they had in even giving us basic information. We ended up with two betas and a very small tank not even fish food. When I asked was told it was in the tank package but one packet obviously doesn't suffice. After setting up our tank we realized was too small. Sadly went to Petco and got what we needed. Wanted to support local but won't go back.

Colin Gordon

Tanks are very clean, knowledgable staff that can answer and questions you have, and a fantastic selection of both fresh and salt water fish and plants.

Amy Weller

Neptune's always has a great selection of fish at very reasonable prices. The tanks are crystal clear, stock is always healthy and the staff is friendly and helpful.

Elaina Phillips

Great selection. Clean healthy tanks. Helpful owner. Definitely will be back!

Dona Skinner

They have the best staff in the best fish around!

Ed Duggan

Sharon and Patrick are always great to work with and can share a wealth if knowledge to help you enjoy your hobby even more.

VeeEight

This place is amazing. Each tank is it's own habitat, they aren't connected. You can tell everyone is healthy and happy. The owner is very knowledgeable and has recommendations for your tank needs (fish that work together, how many for your own tank, foods, plants, even when to add fish). We are extremely excited to have someone that is very versed in tank health. Will continue to come here for our needs.

Thomas Horton

Great selection of fish I purchase a black ghost knife today into tiger fish. Tanks are very clean staff is very helpful they quarantine all their fish until they're ready to sell and they make sure that they're healthy. A little on the pricey side but worth it if your fish you're going to live

Cameron Allen

If your looking for an awesome fish store this place is it. Great selection of products, tanks and live stock fresh and salt. A little pricey but something for everyone's price range

Katie Brinkley

Decent selection of fish. They do have saltwater and freshwater available. I love that they have seahorses available. Only reason this isn't a 5 star review is that the service is hit or miss. Sometimes great and sometimes pretty pretentious and lousy.

Business Hours of Neptune's Tropical Fish in Colorado

SUNDAY
12–5PM
MONDAY
10AM–7PM
TUESDAY
10AM–7PM
WEDNESDAY
10AM–7PM
THURSDAY
10AM–7PM
FRIDAY
10AM–7PM
SATURDAY
9AM–5PM

PHONE & WEBPAGE

Neptune's Tropical Fish en Colorado
View Phone Number
View WebPage

PICTURES






Others also saw
Downtown Aquarium
Downtown Aquarium
Fish Shop - Colorado

Tourist attraction

Elite Reef
Elite Reef
Fish Shop - Colorado

Tropical fish store

Asian Pacific Market
Asian Pacific Market
Fish Shop - Colorado

Asian grocery store

Pet Supplies Plus
Pet Supplies Plus
Fish Shop - Colorado

Pet supply store

PetSmart
PetSmart
Fish Shop - Colorado

Pet supply store