You will see all the reviews of real people who purchase the products of Ben & Jerry\'s (Fish Shop) near California.
Nowadays the firm receives a score of 3.9 stars over 5 and that score has been calculated on 15 reviews.
As you can read, it has an average rating is high, and it's based on a large number of feddbacks, so we can think that the evaluation is quite accurate. If people have bothered to leave their review when they've done well with the service, is that it works.
As you know, we do not usually bother to place feddbacks when these are correct and we usually do it only if we've had a problem or incidence...
This Fish Shop belongs to the category of Ice cream shop.
I love love love , specially my daughter!!! Soo yummy
Good location, and the non dairy ice cream is good. Not a large selection of non dairy (only two) but I appreciate that they have anything at all.
Great location on Pearl for all your favorite Ben &Jerry's flavors
EAT HERE
Yummmmm
Great service and great selection of flavors.
Great ice cream. Building a little dumpy
Good tasting ice cream. A good treat for a hot day. I recommend.
Big scoops but not enough choice
(Translated by Google) The place is small but quite efficient. The snow is simply delicious and the service was super fast. They have a wide variety of flavors and presentation styles although the place is relatively expensive (it is intended for tourists). Recommended. (Original) El lugar es pequeño aunque bastante eficiente. La nieve es simplemente deliciosa y el servicio fue súper rápido. Tienen una amplia variedad de sabores y estilos de presentación aunque el lugar es relativamente costoso (está pensado para turistas). Recomendado.
Not very much room to sit and one area was filthy. Food is very good.
Delicious and refreshing!
Glad they now have non-dairy alternatives!
Love the dairy free ice cream.
They have a great selection, and have dairy-free options
Excellent flavors and service. Needs wetnaps and a place to wash hands.
It was good
Delicious
best vegan chocolate chip cookie dough ice cream hands down. The place itself doesn't have a very nice ambiance, so I like to get to go.
Great ice cream place
It is a great ice cream shop, and nice to visit on a hot day. I personally recommend grabbing a group of friends (~8), and tackling the Vermonster (a bucket of ice cream, cookies, and brownies). You will have to ask for it, since it is not on the official menu. If you are not into that, or squeamish about germs, the ice cream slices are good as well. There are also decent vegan options.
Good, but pricey! $37 for 4 people (2 kids) seems a bit high. Other than that, the staff was informative and quick.
I was there once with family. We loved it.
Delicious! I just wish it was bigger. Most days, there is nowhere to sit.
Someone bought me Ben Jerry's ice cream. Delicious.
We come here to visit my sister’s two fiancés, Ben and Jerry
Croissant here was a tiny little canned looking shame compared to the picture they had outfront
Ben & Jerry's on the Pearl Street Mall is the perfect place to revisit your inner child. The waffle cones, shakes, banana splits...my God! I've gained fifteen pounds just talking about this!! The perfect stop off for summer and early fall satisfaction. The staff and is friendly and their customer service is a credit to the popularity of this establishment. Bravo Zulu, guys!
I want to order ice cream in gandhinagar Gujarat in India
Deliciosos helados en medio del juego y la diversión que ofrece Navy Pier. Hay de varios sabores y queda dentro del mall de comidas. Rápido
The perfect place for a hot summer day. I visited in July and the staff was kind to their customers and pets. Even though they have a strict no pet policy this didn’t stop them from providing a dog and a puppy with fresh water while they waiting for their caretakers to finish their ice cream. Definitely rate the staff five stars for their excellent customer service
Hard to screw up ice cream!
Good ice-cream
no different than other Ben and jerry's.
Our go to spot for a Vermont favorite, amazing selection including vegan options for the dairy/animal sensitive. Jump on the train after for a scenic ride through the white mountains. If a train ride doesn't work just mosey across the street and relax in the field, trust me.
Icecream was delicious, service was a bit unorganized and my order was wrong.
Yay, ice cream! Amazing flavors with great prices! Love me some peanut butter cup ice cream on a hot day!
Good ice cream poor service we had to call the workers to the front and then they didn't wash their hands
This is the worst ice-cream location in America. The location is dirty, there is a leak from the ceiling in the middle of the store, a dirty bucket is used to collect the dripping water and there is mop bucket besides it. I got ice-cream in a cone and the cone was stale!
Good
Fun and friendly experience every single time! Perfect for both family and date night
Quick pick-me-up headed to the Amazon drop-off in Berkeley
Quietly tucked away from the main road. It's a very cozy location. It has a very local nostalgic feeling inside and very personalized service
Very friendly staff
We stopped by on a last minute decision, during a quick visit to Boulder. It's Ben & Jerry's ice cream, so it tasted exactly as I expected, but the price was not quite what I expected. We paid $13 for these two small cups of ice cream. The service was friendly and fast. But honestly, for the same price as a small cup of ice cream here, I'd rather go to the grocery store and pick up a half-gallon of super awesome Blue Bell ice cream.
I'm a door dasher and they were the only ones that let me charge my phone. Great public service
Cherry Garcia!
I love ben and jerry's ice cream for a long time
excellent and friendly service. yummy product.
Delicious
As a diabetic I consider them a (frequent) threat to my health. Few things nicer to do than strolling the Riverwalk in San Antonio with an ice cream cone in your hand.
Friendly service and of course great ice cream! Good size scoops for what you pay!!
Great ice cream, and nice employees.
It's amazing ice cream what more can I say!?
My daughter and her 4 friends wanted ice cream. They told them they are not accepting cash- only credit card. When I questioned what that means, they told me they don't have a lot of change left. It's a business. There are also businesses all around it they could get more change from. Just lost 5 customers.
A small ice cream shop that makes every trip to Boulder a little sweeter. Limited indoor seating, small bathrooms. Friendly staff and a mountain of ice cream flavors make the visit even better! Grab some sweets and cruise Pearl Street Mall, then go back for more!
$39 for a 12" ice cream cake for my son....enough said.
Amazing chocolate shakes, super rich and worth the price for the size. Staff has always been kind and they work incredibly hard. Definitely a "go to" place for a good shake!
They have done several corporate events for us and every one of them have been fantastic. Great price, friendly staff, and of course, DELICIOUS! Their ordering process is easy, and they have a great selection. They are prompt, everything is clean, and everything is clean when they leave. We get great feedback from our associates and look forward to having them back!
Was here earlier today, and service was rude and unpleasant.
How can you go wrong with Ben and Jerry's? Definitely my all time favorite place; absolutely love the milkshakes. Goes great as an after lunch or dinner option after eating at MOD Pizza or Fuddruckers.
They didnt have the first 4 flavors. The large women working was extremely rude and when we left the ice cream dropped off the cone because she couldnt even do that right. Waste of money. DO NOT GO THERE
Nice place with very helpful staff. They took extra steps to ensure that my daughter's sorbet remained free of dairy and almond milk. Kudos!
Best plain chocolate ice cream in the business! The staff is super friendly and create a great atmosphere.The people watching outside can't be beat.
Great icecream ridiculous prices
It's Ben and Jerry's. What else is there to say!
Average Ben & Jerry's, staff was pleasant
Very tasty.
Super delicious and amazing flavors
Good service. Its ice cream always good.
Perfect pairing with Banana Sorbet Kush.
Great ice cream
Haven't been there. Don't know where it is.
First time there, over-rated
They were out of Banana Split, Brownie Sunday, and waffle cones in the same visit. But it's still Ben and Jerry's ice cream!
Happy Ice Cream Day!
Good shakes.
Overpriced, but decent ice cream. They did give my dog mint chocolate chip ice cream (chocolate is toxic to dogs), which I believe was an honest mistake as I had ordered vanilla. By the time I realized the mix-up, my dog had already consumed 75% of the ice cream. It was $4.64 for the dog scoop, which was only $0.14 less than my small cup that was considerably larger.
Grab icecream parlor
Very generous portions and it's great tasting the options before buying. YUM
The variety of flavors was great. However, I was looking for a more memorable experience but I was disappointed that the price of a pint was the same as a two scoop cup. You can just go to the store and get more ice cream. That being said, the service was great
Best Ever!!
Great service, with a smile.
Who doesn't like Ben and Jerry's
good ice cream.
Ice cream was good and employees were nice but it was well over 95F in there and the girls working said they don't get AC from the owners.
Terrible place.
The young employees are rude and condescending. The little boy was not helping customers, he was just flirting with a group of girls and giving them free ice cream. The 2 girls working made us all want to walk out.
Love that Ben and Jerry's has non-dairy options! Perfect stop during these hot summer days.
Best ice cream in town
Excellent!!...the ice cream is the best and the service is great!
Over priced
I have only been here twice, but both times the employees have been very helpful and nice. To help you make your choice, you can sample any of their flavors that they have behind the counter. You can get your ice cream in a waffle cone, bowl or cup as a shake. They also sell prepackaged pints some that are non-dairy and they also sell ice cream cakes. For any Ben & Jerry's fans this is a must stop location.
Free cone day was amazing, always have good flavors and happy employees to serve you
Lovely staff, lovely place and for sure the best ice cream ever
Best ice cream I have ever had
Great!!!
Very cool shopping mall outside on Pearl Street. It has one of the best ice cream shop!
Too pricey...small cup of Oreo ice cream $6+....ridiculous
Awesome!!
Good ice cream
Strawberry was really good!
Pyszne lody w gościnnym Navy Pier. Ilość smaków przeogromna, jedyny minus to kolejka, ale jak produkt dobry to chętnych dużo...
Okay food...
Its Ben and Jerry's, its AWESOME
(Translated by Google) I do not like, terrible service, those who serve are replenishing (Original) No me gusta, pésimo el servicio, los que atienden son repunnantes
Quickly served. Good staff. I'm not reviewing the ice cream but the store. If you don't like Ben & Jerry's, well then don't go
Perfect date with th love of my life
Yummy!
I stopped here after shopping and was very dehydrated and just dragging. I think it showed on my face and the woman working the cash register asked how my day was. She was so sweet and personable, instantly made me feel better. I ended up either saying the wrong ice cream name or they misheard me but they instantly got me a new one and in what I wanted. Two amazing employees, five stars, will be stopping here again.
LBGTQ friendly ice cream!!
Absolutely amazing!!!
Yummy ice cream.
Always Great Service !
Amazing
Great ice cream, but very expensive and no peanut topping.
Love the ice cream!!
Came here during free ice cream day, staff are super nice!!
Stopped in to this Ben & Jerry's while walking down Pearl St. I was happy to find they had 3 options for dairy-free ice cream. The employees were very friendly and helpful. After a bit of debating I tried the chocolate chip cookie dough dairy-free ice cream. It was delicious. Highly recommend stopping into this Ben & Jerrys before you walk the Pearl St Mall
Great place.
I was just walking by
11:35 when we walked up and they were closed despite being open till 12.
Awesome ice cream, very pleasant staff, kinda pricey for ice cream.
Very tasty
Courteous staff, excellent ice cream. Well-filled cones. My son & I debated whether to give this little shop 4 or 5 stars. We couldn't think of any good ways to improve the place, so 5 it is! BTW, the Empower Mint is absolutely worth trying. Although it has only just reached the news, the gentleman who sold us our cones informed me that it's been out since May.
I went in there to get a smoothie. The guy behind the counter made my smoothie a total of 4 times. The first two times he said it was too watery. So when he gave it to me after the 3rd time, it tasted like flavored water. He said he’d remake it. 4th one was even worse. I was the only customer in there and it took 20 minutes! It wasn’t even drinkable. I gave up and walked out the store. Threw the smoothie away. Waste of money and time.
Many choices but only 1/2 we're marked. A little too expensive. Line was pretty slow moving- luckily they were not at all busy. The Death By Chocolate shake was killer chocolatey- so if chocolate is your thing you must have this shake! If you are a Ben and Jerry's fan then you should stop buy for a cone.
Yammi!
Not as good as Coldstone.
Always good ice cream
Great shakes, if a little bit pricey. Still, paying a few bucks extra is worth it if you don't go to the ice cream shop every day, which you shouldn't anyway...
Visited for Free Cone Day. Highly enjoyed PB Doughble Chocolate, very impressed. Seems pricy based on the general menu, but worth visiting from time to time.
Great ice cream!
The in-store only flavors are a great addition to the standards
Great prices. The ben and jerry's ice cream you love.
Great customer service and ice cream
Coffee coffee buzz buzz buzz
Good ice cream
Really good ice cream with a big selection of flavors.The staff were very helpful and the line moved quickly considering how hot it was outside. Definitely would recommend going to get ice cream from there!!
This is ridiculous saturday i bought a ice cream from this place and the lady from there charged me 17$ and when i ask here (17$ for a ice cream) ( total per ice crean is7$) she took my card again and she said she will charge me 7$ and those 17$ i will get them back on monday! Is minday i don’t have my money back Called them the manager didn’t want to talk to me and they said they cant give me my money back BAD customer Service 0 stars
After paying $20 for 2 small ice cream cones, when we ate them not only were the cones extremely stale but they also were made so the melted ice cream leaked easily and made a huge mess
I love chocolate and had the best chocolate shake ever, it was with the chocolate therapy flavor.
The best on Earth.
חובה לביקור עם כל המשפחה
A bit pricey, but ice creame was good.
Very good
Little bit small, but the workers are friendly.
There is no ice cream that better executes the basics. Even the vanilla is flavorful, creamy, and smooth.
Good ice cream, kinda pricy though.
Very small place so it gets criwded very easily
Same great fare!
Great ice creams and great milkshakes and great customer service
Friendly staff and delicious ice cream!
I am so sorry to see the rant from Prajwal. Full disclosure, I am acquainted with the manager accused of abhorrent behavior and was in the store at the time of the so called incident. The descripton was entirely fantasy. The exchange had to do only with several civil requests to comply with company policy. That is to buy something to use the facilities. Dude promised to do so after using restroom, never intending to comply. Whatever, he was sly liar. Has no reason to complain. And should just get over it.
I like the dairy'-free ice creams!
It was busy and didn't have what I wanted but Ben and Jerry's is delicious
I don't know if every b&j does this but I was asked if I want to tip for 3 small ice creams
And we had the banana splits and they were excellent!
"Ben & Jerry's" is pretty self-explanatory. Fabulous ice cream! This is a great scoop shop. It's always clean and comfortable, and the servers are friendly. My only wish is that it would be open all year :)
Who doesnt love ice cream?!
The City Place Ben and Jerry's always finds a new way to disappoint. But I forget and come back. The service is always horrible grouchy service. I went in with a coupon and they gave my child a tiny little scoop he sighed and was disappointed. I complained and told them he was disappointed. They argued with me that it was a kids scoop. The coupon said a regular size scoop and they back tracked that it was a regular scoop. I talked to the person in charge and they very very begrudgingly gave me a bowl with a tiny little bit more. Always scowls in this place. I think they have a fun game they play to see how small a scoop they can get away giving a customer. Ugh, always sooo disappointed here. I wish the ice cream was horrible too so I wouldn't go back every six months to a year. With just a little bit better service I would be there weekly. I am so sad, I love ice cream. They don't cleanup the store often. Not much pride in this shop. Update, 7/22: Employees were more welcoming this time. The problem this time is the wording of the groupon. The groupon says a 'Regular scoop'. But the Silver Spring location has only 'kids scoop's and 'double scoops'. So they defaulted me to the 'kids scoop'. You can see my frustration that I thought I was getting a normal amount with my coupon but they pulled a trick and give the customer the small size. I need to lower my expectations? Wait, no I'm the customer, they should exceed my expectations. If the wording isn't the same I should get the larger size. Not the smaller size. Still disappointed. My default ice cream is still Baskin Robins, a fifteen minute drive, vs B&J, which is walking distance. from my house.
ice cream heaven
Yummy! Bring back the Dublin Mudslide!!!!
Popular location.
Good place and good ice cream.
Amazing flavors
Good treats. Nice people and good service.
Delicious. Kind of slow for the place to be empty.
They are super friendly. Ask for as many samples as you want. They're huge!
Great place to chill, get away, eat some good food. Bring your appetite because portions are filling.
The only place you can go out for a vegan ice cream cone! Any time we are at Navy Pier this is a must. The caramel almond brittle is a delight.
Always packed to the ceiling, but at least the ice cream's good.
GOOD CAPPUCINO
Half the ice cream was freezer burnt and the staff was rude. The pints from Walmart are better!!
Small area but good if you're craving ice cream and don't want to walk to John's. They get pretty crowded on free cone days, so be prepared to wait if you're going!
Let's face it, the only reason you come to a Ben & Jerry's is to eat ice cream. That's all you can really do here. Its a small space, but there is some seating and a small bathroom of you need it. But the ice cream is delicious. A few of us got waffle bowls for our ice cream and they were made fresh. Slightly warm, crispy on the outside and chewy on the inside. Lots of flavors to choose from and the price is reasonable.
Favorite place in the entire world!
I was a little surprised by the drive from where I live, and didn’t even know there was one around here, but I used a Groupon and ‘built’ a cake. Very impressed with cake & quick service-paid the tax and gave a good tip after I showed Groupon. Will definitely go back again and next time I will try some of the ice cream-yum!
How can you not like Ben and Jerry's?
Fantastic ice cream!
Staff is very patient and helpful. Ice cream is so tasty
Great service & even greater ice cream! Yum!
All your favorite classic Ben & Jerry's flavors as well as quite a few traditional ice cream flavors. Have a good array of options for all tastes and a good few non-dairy options for those in need of them. Don't love the way they're presented, as I personally like to also see the ice cream through the glass to make better judgements on what looks tasty, but make it work well for the space given. The staff were also quite nice and made the experience a good one.
Ice cream is good. Wooden spoons suck.
Come on, it's Ben & Jerry's. Not sure what else there is to say? It's about the same as every other one of them, but within walking distance of my house, and took my birthday coupon, which was sweet.
Good place to meet friends on a hot day
Great place to stop by after walking around lake Calhoun. Reasonable priced and very friendly!
If you like Ben and Jerry's ice cream you will like this. Friendly and helpful staff.
I Love there Ice Cream but they need to make it in the gallons @ the store.
Great non dairy options
Delicious ice cream and an ever changing array of options! Pricing is as expected, but worth every penny. This is bustling in summer evenings.
my first walk-in ben and jerrys! good staff and clean place
An exceptional Ben and Jerry’s that had a host of delicious flavors and friendly staff. I partook in the triple caramel and the fudge brownie, both of which were excellent. One thing that took my eye, at the time of this writing, was that all of the spoons were wooden. Definitely eat here. Hope this helps!
Some of the best ice cream! The only down side is that the shop is a little run down and not overly clean.
Music was too loud and inappropriate
5 dollars for smallest cup size Good people But not worth the price
Warm place to get an ice cream on a freezing day.
Some poor employees. Pretty disappointed in my experience.
Love this place, always good
gucci it's so gucci
Always a good late night snack. Good service
This ice cream sucks.
Always great. See new summer hours.
Great ice cream.
I was impressed with service Jasmine gave to my family.
I went with my friend Curtis Glassberg and Evan Fischer and walked to the Northridge Mall and walked inside and walked to Ben & Jerry's Ice Cream. We went in line and Curtis ordered a Mango Lemonade and he paid with cash. Evan also ordered his smoothie and he paid with cash. I ordered a Strawberry Banana smoothie and I paid with cash then the cashier did good customer service and there is no Men's bathroom.
$8 for a child scoop and sprinkle cone! But my daughter is happy!
The employee was very helpful and patient, but the place really should be clean. Debris on the floor and dirty windows...if I had looked through the windows, I would not have come inside.
They were so busy couldn't give me the time of day to even get a water after I got ice cream.
Loved getting icecream here!
Third class customer service.i went there and asked for restroom becoz I was in hurry .one worker asked me are u customer I said no but may be sometime,he let me go inside but when I was inside restroom suddenly light went off,again was on.i came out and I was in rush parking thing u know .. but one guy with beard with rude manner called using finger and said u used our restroom now buy something.he said that in such rude way making his eyes red literally that if I was somewhere in other places he could beat me so badly .i never felt so bad in any other places.he said buy something buy something again and again in rude way . Then another guy with whom I asked to go restroom said “don’t lie . Even though I said may be next time I’d buy something.he said no buy something now. Another guy said don’t lie next time even though I didn’t lie first time .some people were around there and they were trying to act as hero a smart and handsome in front of them.such a coward and third class way of talking . Manager over there need to teach those people how to behave with customer. I didn’t say I am customer I just said may be I’ll buy something coz I was in rush to go restroom in very simple way I could have gone back next time with friends or anyone there if customer service was a little good. That guy with beard today and his another friend was worst and don’t know how to behave..
Yum!
Best ice cream ever!
Serious gaff! Such a good selection and they catered for my sons nut allergy and my other sons veganism, it was busy but the line moved quite fast so didn’t have to wait long. Whoever is managing the place is doing a good job as all the staff seemed so happy and attentive to their work.
Alexis is awsome
Went for "free cone day." What could be better than that?
First step in the place smells good with all the ice cream and sugar hitting your nose. Their ice creams are great, even their smoothies. Only problem I have is that sometimes when I visit the floor is kind of sticky and littered, and the tables are dirty with other people's trash that they didn't clean up. Overall though, it's a great ice cream parlor.
0 P
Friendly staff. Waffle cones are freshly made in store. Not too expensive either. Good place to bring the kids if it isnt packed
Ben and Jerry's is classic icecream with options to suit any taste bud. This shop has friendly staff and a great atmosphere. They have a variety of flavors and cone options to choose from and will let you try the icecream so you can make an informed decision. I can't wait to go back and try more flavors!
Can't EVER go wrong here
The staff was friendly and the ice cream was delicious!
Delicious and reasonable.
Delicious ice cream but very abrasive employees, for the price maybe buy it at the store or go to another place for treats.
Good ice cream. Not local, but good.
Love it ...
Delicious
We had this Triple Caramel flavour in big scoop at Navy Pier . It was jus amazing and was within $7. Theres was long que. But worth every2.
Great!!
Could it be bad? NO WAY.....SOOOO good
Great ice cream. Tons of flavors. I love that they offer delicious non dairy ice cream as well!
Always busy but a delightful stop on the Pearl Street Mall
Ice cream!!
Visit this place for sure! Yummy ice cream I know you'll love.
Not handicap accessible. Stairs at the entrance. Ring the bell for assistance and the bell is broken. *Edit: Thank for fixing the bell!
Reasonable price. We have a very nice server. Overall experience is great.
Good ice cream and cheap prices!
Delicious as expected!
Everybody must know by now, Ben and Jerry's is the best!
The ice cream was decent and the service was good, but there wasn't much seating and my waffle cone was stale.
As with all Ben & Jerry's there is delicious ice cream with highly original flavors.
I don’t like it that much. I honestly thought that the employee working behind the desk was kind of rude. And after I eat Ben and Jerry’s I get sick. It’s just not a great taste or texture and probably the worst for you for some reason.
Normally delicious ice cream, but on my previous visit, the trainee didn't know how to make a milkshake, and it ended up just being flavored milk, and not very enjoyable. Will likely visit again, but it will be a while
Love Ben and Jerry's! My favorite ice cream
So yummy and decent prices! Customer service is great, the lady that served us was very sweet and accommodating when we took a little bit of time to choose flavors. We got phish food, s’mores, and cookies n cream.
Delicious ice cream... wish they offered a kid size serving for a reduce price.
Too, much.
Good ice cream
A large number of flavours to choose from.
What's not to love!?
Usually have a couple of vegan options which are always tasty.
Ben and Jerry's is and always will be a staple of the great New England. This shop is no exception. Best ice cream out there and you know they really care about both your health, and the environment because of how much organic and issue free ingredients they put into their ice cream. It feels homemade but so much better. If you've never been you are missing out!
An ice cream place. If you love B&J you're gonna love the place and say 4 or 5
Love these ice cream flavors!
Great ice cream and the staff makes sure that you get what you want. A convenient place to stop on for a cool sweet snack while trolling the pearl street mall!
So many choices, friendly staff.
Staff were very knowledgeable, pleasant and efficient.
I've been this location so many times just never bother saying something. Today I was packing up things to be ship back to vegas when a text from neighbor saying free cone day. I totally forgot about it. I mean flatout forgot even when couple of social media outlets mentioned it last week. So I had plenty of time today got there a little past noonish the line was about forty people deep. While waiting in line a worker approach people asking if they want to skip line and head straight to counter. I said hell yeah. Little did I know it cost two bucks and the money goes to a program I vaguely remember now. When I got near the front I was disbelief on how they organized they were by not overpack people inside. Workers are seen with powder free poly food prep gloves ready to go. Can you believe they're actually doing the waiting for people to make up their mind instead of other way around? I'm glad B&J's have this annual event because nothing beats out ice cream made the traditional classic way. Many people will be happy tonight especially the kids going to bed with smiles and memories. #downtownberkeley #annualfreeconeday #veryroganized #undertenmiuteswaittime #limitededitionflavorincluded #donationisgreatlyappreciated #skiplinefortwodollarmoneygoestoacause
I get freshly packed pints of my favorite B&J flavors to go. I'm glad there is a store less than a block from Downtown Berkeley BART.
Has vegan options but hard to access. Should only go to this Ben & Jerrys if you are already going to go down to the pier.
Great ice cream with full flavors @ "highway robbery prices"
Friendly service. Good ice cream if you like chocolate or butterscotch chunks in it. I personally wish they would offer plain bourbon brown sugar flavor, no chunks!
Yummy!
I could smell the sugar before we even walked in - smelled amazing! Nice service behind the counter and they were so helpful in preparing our cones without peanuts. Had a dairy free option with swirls of caramel and almonds that tasted so fantastic, I kept asking if it really was vegan! When you are on the Pearl Street Mall, this is a must stop especially for visitors from outside Boulder. You deserve a treat!
Dirty and very rude staff (at least one of the ladies working on Sunday at 8pm). She was annoyed we decided to add another cone order after we said we would get only one, and she made sure we knew she was mad about it. She took the payment with a card and just walked away from the register, not even offering the receipt, we just went to sit and try to enjoy the ice creams but the tables were all dirty with used napkins and some Even with empty cups and spoons.
Lady helped us decide flavor combos.
I love Ice cream and it's always fun to go out to get it but it can be cheaper to buy your favorite ice cream at the grocery store for cheaper and more of it to last.
Well worth the line. My favorite flavor, Half Baked, is listed on the menu as "Totally Baked."
Ben and Jerry's are usually easy to review because the ice cream is universal and yummy. So it usually comes down to the location and service. This one is great because it's a perfect respite for kids and families during a day of visiting the Pearl Street Mall. The location is perfect. We happened to go on free cone day, and the staff were amazing. They managed high throughput (there was a long line that was moving fast) while keeping it friendly and personal. This location will be on my go-to list whenever I visit Boulder.
I love ice cream and love this place
The ice cream was good but VERY overpriced I paid 20 dollars for a cone and 2 cups
Really friendly staff there! Asked several times if my little girl wants to try any and more flavor. Helped her made up her mind to choose vanilla over chocolate after two trial
The worker on this place is very rude to the costumers
we spent 18 dollars for 2 ice cream cone ..very small by the way .. for my kids .wow not worth it .......this is for rich people who have great earnings ........maybe i got fooled ..
A nice little ice cream shop in a great location. Had a couple of their non-dairy flavor offerings which I really appreciate since that's all I can have. Got some ice cream and sat on a bench enjoying the beauty of downtown Boulder on a perfect night. Would come back again.
Love the butter pecan
I love the ice cream and the people. I just don't like that the closest Ben & Jerry's is an hour or more away. Should move back to Annapolis
Horrible experience! The guy didn’t wear gloves and syrup fell on his hands which he Put back on my ice cream cup... disgusting place
Great ice cream! Good vibes!
Can't beat Free Cone Day at Ban & Jerry's!
It was ok but I was very upset they had no oatmeal ice cream
overcrowded and some icecreams in the fridge were spoiled
Slow
Great service! Great choices too
All of the flavors tastes just like vanilla. Why? Do they use any flavoring?
I love all their ice cream, especially cookie dough flavor
This place cheers me up :)
Ben & Jerry's is always great ice cream. This store is usually a great spot to go in the summer when it's hot out.
What can I say one of the best Food service workers ever I went in today an destroyed the Vermonster 22 minutes 15 seconds. She was sweet kind amazing an all around friendly. all coworkers should be that attenvive all around a wonderful experience
(Translated by Google) Very delicious the creams (Original) Muy delicioso las cremas
If you're looking for a place to host an ice cream tournament, there's no better place.
Great ice cream, not a great ice cream shop
We had SO much fun with the people sitting next to us. Great time see you soon for a triple scoop xoxo
My wife loved her Birthday cake.
Free cone day and the guy was nice enough to get me ice cream to bring home for my kids
Great service. The ice cream speaks for itself.
Another restaurant with Great Integrity.
Awesome to enjoy a great treat and watch the trains roll by.
Awesome. Friendly. Faster service.
It was my first visit to a Ben & Jerry's physical location and it was a good one. The ice cream was delicious and fairly priced and they even had a restroom
Great ice cream!
They will make any of their flavors into a milkshake. It is awesome!
Delicious ice cream as usual BUT, they didn't have waffle cones + restrooms were filthy. There was no one else than our family and there was 3 employees doing nothing...no excuse to have a bathroom in this condition.
Ice cream please. Love this stop. Yummy place.
Never disappointed when we visit this ice cream shop!
The smoothies are great.
Ben & Jerry's of Pearl Street in Boulder has a friendly, welcoming salesman, as well as a great selection of flavors and dishes. However, everything is quite expensive. It's still a good place to go for ice cream if you're on the Pearl Street Mall.
Be prepared for long lines, but the ice cream is worth it.
The ice cream is always pretty good, but for a small waffle cone and two scoops of ice cream for $7.50 is way over priced. You can buy a quart of their ice cream for far less and taste just as good.
Ben and Jerry's is always delicious! And I got a coupon from this store!
The ice cream was delicious (of course it was, it is Ben and Jerry's) but the staff just didn't seem to care about being there or helping customers, and came off a bit rude. Still a delicious place to go for a quick treat.
Love it!!
They have the best chocolate chip cookies!
The people were super nice. The shop was not clean. Dirty floor, walls, booths, and seats. Lights covered with dust. Just overall unclean. It's off season and seemed less than busy. Seems it wouldn't be difficult to keep clean. And clearly the dirt in the corners have taken time to accumulate.
Very good icecream. Friendly staff
The icecream was good, but they gave us really large portions and the cost was really high $8 each and we all threw away allot of the portions. It was good, but not worth the money if it's tossed in the trash. I do recommend this place, but be specific and DO NOT get more than 2 scoops.
Yummy ice cream you have probably had from the supermarket, but it's always better on a fresh made cone. If you haven't had their ice cream you need to stop in.
Loved it
Delicious ice cream, but they run out of the best flavors fast, so I suggest to them to add more in stock.
ICE CREAM! YUM!
Always a great place to visit with the family
Love it
Pricey because it's Ben & Jerry's, but also worth it because it's Ben & Jerry's. Perfect treat for a ridiculously hot day in Chicago.
It's Ben & Jerry's, of course it's great!
Always delicious icecream. Very expensive.
Awesome place friendly staff
Yumm
Love this location, clean bathroom. Very nice staff.
Love it, always do
I went to school in Vermont so Ben and Jerry's is sort of the bar by which I measure all Ice cream. This establishment is nice and has a good selection. As others have mentioned it is a bit on the pricey side (unfortunately everything on pearl street is).
Yasssss
Definitely good ice cream. The smoothie I got was kinda meh. If you're just looking for ice cream, though, then this is the place.
It's was good. Great service. Delicious food!
i really love their ice cream! i like the chocolate fudge brownie flavor!
Experience was utterly awful and there was a clear undertone of racism towards nonlocalish looking people!!
Great libations and service
I was disappointed in the small selection of flavors, but the place was very clean. Staff was young, polite, efficient.
Definitely should go
The ice cream is not even frozen the serve it out of a box.
Great taste, slightly expensive
Delicious ice cream.
They were out of our family's 1st and 2nd choices. The ice cream was completely melted and the staff was rude!
Ice cream is as delicious as always, but the price of it makes it way more rational to go to a local, cheaper ice cream parlor for better ice cream anyway.
Great customer service and very nice there
This ice cream shop is the best! There cotton candy ice cream is delicious! I recommend trying this flavor!
Super yummy ice-creams, so many flavors to choose from. Dairy free ice-creams available too.
Small shop but it doesnt matter when you can get Ben and Jerry's by the scoop. Certainly is pricey but that's Ben and Jerry's for you. Staff is polite. No free parking nearby and Boulder is kind of a pain to navigate anyway. If you don't want to pay for parking be prepared to park in front of someone's house 4 or 5 blocks away in a 3 hour parking area so I hope you didn't plan on hanging around for dinner, dessert, and visiting all the shops.
I mean it's Ben and Jerry's, of course it's amazing. The loss of a star is due to price, when I can buy a pint in the store cheaper than a scoop here that's a problem...
The home of the employee that says that is out of everything, while is not true. The ice cream is just ok.
Fairly pricey, but very delicious ice cream. I'd recommend "The Tonight Dough" for sure.
Best ice cream around
Awesome
Of course it's great, it's Ben and Jerry's! Big ice cream, friendly staff, easy in and out. It can get busy in the summer of course, but that's how it works.
Quick service great ice cream cake cake cake cake
Good as always.
I went there on memorial day weekend i spend $19 plus small change for 2 llittle ice
Okay.....just okay.
Always enjoy that visit. Love their ice cream.
Best ice cream ever!
Nice people, good service. Always happy when I come out! Some of the best ice cream I have ever had.
All of the classic flavors and a few new ones usually. Their custom cones are amazing waffle in different sizes, chocolate coated with & without nuts. & of course samples of flavors to try. The servers are always nice & greet with a smile. Just can't beat Ben & Jerry's !!!
If you like ice cream then this is a nice place to go. Just had a new flavor, toffee.
Too expensive
Boom! Fun for the whole family. Mango mango, Americon Dream and a whole lot more!
Ice cream had a strange taste, kind of like wintergreen. I suspect some sort of cleaner on the utensils. That would be so sloppy. Haven't gotten sick, though, so adding a ⭐.
Fantastic ice cream. Rude employees.
Awesome flavors!!#
Great service. Helpful staff. And, well it's Ben & Jerry's after all.
I love this place. both me and my son
Bought ice cream with Almonds, they guy went back and brought old Almonds and gave it to me. I ate it and could taste the almonds were old. Went back but he denied, I ended up throwing the ice cream in front of him in trash. No manager and no complaints system. Customer service is horrible.
i love the ice cream
Hi, My family and I visited your store on Ellsworth Place today, Aug 25, 2018 around 9pm. The store was packed and had a huge line. My server was Julia and she was excellent. I needed vanilla ice cream that was safe for my son with a peanut allergy. I was prepared for her to say that it was not safe and I would have TOTALLY UNDERSTOOD. Julia had a relatively fresh block of vanilla on the counter but explained it was really frozen so I would have to wait a few minutes. Her customer service was phenomenal. When it was defrosted enough, she peeled back the top layer and then took fresh vanilla from below to make sure it was truly safe. What a wonderful young lady! And what a credit to your store! To top it all off, she apologized to me for the wait. Seriously? Thank you Julia for making my son's night!
Asked for a milkshake and they said they don't make them today. So I asked if I could sample a flavor, and they said they were out of sample spoons. I asked if they could use a regular plastic spoon, and they said they don't do that... then my friend got two scoops of ice cream, one of them was the wrong flavor, as I'm typing this she just pulled a 7 inch curly hair out of her ice cream. I understand restaurants run out of stuff, but they weren't even nice about it. Won't be going back.
I drove all the way from the south side to try their ice cream for the first time, and when I walked in 15 mins before closing time and they were telling me that they are closed, I first didn't mind till I saw 2 African Americans people grappling ice cream and the women didn't wanna charge them. So I went back and said I thought you guys were closed and they were like oh now we are!!! Bad customer service!
Great ice cream
Love ben and jerry's ice cream? Then go here, otherwise there isn't much a reason to go here
Just a big bag of negatives.
Friendly people -- and a mind-boggling selection of pint flavors!
منتاز ياعيال
So good! Nice little shop by the lake. I had the Phish Food and hubby had the Americone Dream - can’t wait to go back and try more.
Amazing helpful service, friendly, sweet. Super yummy dairy free options, vegan sugar cones !
Ice cream was very good
Ice cream was great, cookie cookie sunday hit the spot. Service was fast and friendly.
Seating is a bit tight, but great ice cream
Friendly staff, great experience
I went here for my best friends b day I got the ice cream cone and she got some cheesecake! Both delicous!!
Good ice cream and fast friendly service. Ice cream is less expensive than many other places.
First time here! I was looking for an old flavor but they don't have it anymore. Too bad! But it's still a great ice cream shop!
Clean friendly service.
Ice cream
their cotton candy is my crypto night.
I thought I’d write this review cause I was here yesterday. Nice place, never had a problem with the staff or the ice cream itself
Delicious!
Tried a s'mores flavored ice cream in a wonderful dipped waffle cone. Both were super tasty! Everyone behind the counter was super friendly and it made for a wonderful date night.
They get a high five from me!
Teanage kids hang out spot with good ice cream.