Reviews of Pet Depot (Fish Shop)

Jacob Maples

Everything you need in a pet store, including a vet

Alabama BowWow

Shaye Bradford, I understand your review as I have a friend that experienced the same problem. Apparently right about the time of your review, that groomer you are referring to, left Pet Depot and has opened her own business in Guntersville. You can find her on facebook at Guntersville Pet Grooming. Maybe you would like to leave your comment on her facebook business page. Since that time they have a new groomer and made many changes. My friend decided to give the new groomer a try. She was impressed and now recommends the new groomer to everyone. She says the grooming department is now very clean and professional. Just wanted you to know.

Tony Nevinski

You can find just about anything for your pet there and you can get pet there too it a little pricey but a good place to go for your pet

Vickie Thompson

They have me Pets supplies choose from. They always try to assist customers promptly. They have mice to feed your snakes. They have many live reptiles Etc to pick from. They have pet grooming services. Saltwater freshwater fish. Dog treats you can purchase individually or by the pound. Hamsters, hamster cages , guinea pigs, sometimes rabbits. For the pet lover this is a great place to go.

Laura Crabtree

Great customer service.

TaurusMaliciousVids

Really love the selection of aquarium decorations and low prices

Emily Vallee

The vet in the back is adorable

Jonathan Hosler

The employee that helped me with my fish tank questions was very helpful and knowledgeable.

tamara mefford

Amazing workers and prices here

Angelia Harris

Me an the kids lobe pet depo, they r always smiling an very helpful. I buy all my pet needs there an if so happens something is wrong with what u bought they will exchange it in a timely manner to the rules, if ur mice die an u just got them 7 1/2 minutes ago like mine did they will replace then, if u need help or need any answers to ur questions they r very polite an will answer all question they can an so very helpfull. We love Pet Depo in Guntersville

Dianna Thomas

Nice

Larry Garrrett

Always friendly and helpful.

richard moreland

One the worst vets I believe I have ever been to there vet worked on my dog charged me 550 dollars and ab hour after he gave our dog back he died he needs his license pulled shouldn't be able to kill people dogs

Patrick Hitt

Not as much a selection of fish as told.

Robert Sherrell

Had just what I needed

Micki Streitmatter

I like that it's a one shop stop for everything I need for my dog and the prices are fair

Of The Dawn

No smoking plz

John Bardin

Good prices and good service

Cindy Daniel

Best place to find my chinchilla food. Others have f ood but this has more choices

Nanetta Graves

Great Grooming for my Big Fur Baby, she weights over 80 lbs and I cant do it anymore. If the Dogfood is not right they make it right. Tnx to a very Nice Manager!

Robert Lock

Convenient source of better quality pet food and supplies.

Rickey Martin

Nice clean store

katie smith

Love. It

Rose Kabase

Always clean and helpful people

Paula Brown

Good

eric mcgahee

I arrived 20 minutes before their stated closing time to grab some fish supplies. There was an employee sitting on the stack of cedar bedding outside of the store, smoking and playing on her phone. When asked if they were closed (the front door was already locked), her response was "we are working on closing". That's ok though there is a Petsmart right up the road to get what I need.

Kevin Huckaby

Love taking our dogs to Pet Depot for them to walk around and pick out something they want.

Katelyn pike

Went into pet depot today and the customer service was HORRIBLE! Never got asked if we needed help the girl at the front desk gave us a horrible attitude and didn’t seem like she wanted to help at all (and we only had three things for her to ring up) Actually she acted like we were more of a nuisance and bothering her and not like we were customers. Would not recommend anyone going here unless they had to. Believe me we wouldn’t if our dogs would eat any other dog food!

Pamela Laughlin Griffin

Great place for all your pet needs. My cocker spaniel enjoys being able to go in and shop with me. :)

allen Henry

Great place to get pet supplies

Rickey Bolding

Did a great job spaying my kitten.

Scott Schrandt

Helpful staff, good selection

Chris Parkman

Wide selection of pet things for a smaller location.

April Marie

Excellent customer service, very friendly yet professional. My daughter & I spent over a solid hour in here & everyone was so nice, helpful & never rushed us. My daughter got to hold a snake, ferret & baby bunny! We had so much fun!!

Kendra Martin

The store had an awful smell like the place wasn’t properly cleaned and cared for. Didn’t look at all the animals but half of the beta fish on the shelve were dead or dying. Got to the tanks and there were half dead fish in the tanks that the other fish were nibbling on. The employee reached into the tank without cleaning her hands, not only that but put a sick fish into another tank so now the other tank will be infected. The birds cage was nasty with nats and bugs flying around everywhere. That place should NOT sale animals.

Mikey Floyd

High prices

Lisa Foster

Kiya Jones is an excellent groomer!

nancy thomason

The place smelt like dead animals it was horrible we couldn't even stand the smell of it to shop . An they acted like it wasn't a problem

Mindy Parkman

Good for a quick drop in for pet supplies.

Rezzma Dudley

Stood in there for 45 mins or so without any help from anyone. I didnt even get a hello from cashier. The manager that is there today had a child there sitting at the desk next to the dog leashes not helping because she was babysitting. Will not spend any my money here ever. I will go where the smart pets go because they lack everything and anything. Off to pet smart in albertville spend my money.

paula allen

Friendly helpful staff.

Tracy B

Always great service

oxZombieQueenxo

Customer service was alright, but my complaint is that some of the animals aren't being taken care of properly..or at least well enough to reach the day they may be purchased..alive and healthy... Found a dead and desiccated Bearded Dragon in an enclosure alongside another Bearded Dragon (thankfully the other was still alive,) Birds water needed to be changed, gerbils looking really unhealthy, fish tanks don't look the best they could... Seems like the owner needs to hire more competent staff or at least find someone that knows how to take care of animals and their enclosures properly. Is the prevention of the suffering of these animals too much to expect or ask for? If you can't manage to keep the animals you provide for sale alive, then maybe you shouldn't provide live animals at all and just stick to toys, food and other pet products...

Emery Harkins

Good prices

jeromy johnson

Their fish are sick alot

Dustin Brown

Very helpful and wanted to help me

Lacey Herring

Everything here is over priced. If you want a reptile or ferret or even rats you can find them on Alabama exotics on Facebook from people who take care of their pets and are reasonably priced. The reptiles aren't held often which makes them aggressive, and the ferrets are over- held which makes them sick.

Sam Scott

Great

ken bubbett

Small per supply store.

Penny Joiner

Great store

Hell Wilkins

Awful smell

Adam Graham

Love all the different animals! They have alot of different animals, find what you want for a pet

Ashley Clem

The people are sweet but the place where the cats are held is ridiculous, sad, unsanitary, and horrifying. There's dried up (not through the day kind of dried up. Weeks kind of dried up) poop. I almost wonder how those cats aren't laying around with crusty eyes and nose from the cesspool of bacteria lingering in it. The cages are just as bad because they are, at least, running free within that room. No wonder there's an abundance of cats. No one wants to bring a cat home that is sick and currently living in those conditions except someone who is trying to save where they can. I'm extremely bewildered that Pet Depot would allow that to happen. It is a representation of the store. Someone who knows how to report that and will, please do! No one should bring any animals there or children of any age!

Sandra Flippins

Very helpful people

Nora Swords

Good selection!

Crypteian

The staff were amazingly friendly. I was very impressed by the customer service. They were a little stingy about holding the animals, but I'm sure they're just protecting them. I've heard of some poor experiences here, but it was pretty good today.

Todd Beasley

Bought a hedgehog love it

Janet Hamilton

Didn't carry the size bag dog food I wanted. I am not going to buy a 25 pound bag for my little dog when he only eats about a cup a day!!

Jaden DeVain

Today was the first time I've ever been in pet depot. My name is Paula. I bought 2 axolotls from there today that needed some help. The pros: 1. The store was clean 2. The Male manager (I didn't get his name) as well as the other employees were very nice. 3. I love that they carry Eartborn holistic cat food. I hope they start sticking more than 2 of the 14 pound bags at a time. If they start sticking more I will buy from them rather than ordering. Typically I order 5 or 6 bags at a time. 4. The Male manager seemed genuinely concerned about the animals. From what I gathered there use to be a person working there that was hmmm less than perfect. 5. The manager that I spoke to gives me hope that with a few changes this store could be a 10 again. I hope I get to see that change so I can put a higher review for them The cons: 1. The place smelled bad. I'm sure it's just a dead mouse in the ac unit or something. That happens. 2. The animals need help. A. Fish had ick (I know who they order from so I'm not shocked about that) however they need to treat the fish before they are sold. B. There were fish stocked in with non compatible fish. C. The axolotls. Apparently the guy that ordered them no longer works there which is good. Axies should not be kept with fish. Axies need a much lower water temp than the tropical fish they were housed with. They should never be kept on small rocks because they can eat them and get impacted. I'm not sure what they were feeding the axies but they are very thin. The Male manager did ask questions about how they should be cared for and I feel was actually listening. This to me is a good sign. I left my name and number and told them if they are going to keep axies there I would be more than happy to walk them through proper set up and care. I hope I hear from them. D. The leopard geckos both had very damaged tails. It looks like bite wounds rather than a simple dropped tail. I know a lot of pet stores keep Leos together however it's really not safe to do so. I would suggest up the feeding schedule. Also they need calcium powder in the enclosure with them at all times. The things that are wrong can be fixed with proper training and knowledge of the animals that are being cared for. I might just put in an application and see if I can help make this place better.

Michael Morgan

Great place to bring your pet.

Cheri Wallker

Great store!!!! I get my dog groomed there and the girl there DOES HIM PERFECT EVERYTIME!!! She is awesome

Linda Loggins

Helpful employees

Eric Campbell

Great bunch of folks working here. Good selection of pets and supplies. Large selection of foods.

peggy wooten

Staff is rude and act as though it bothers them to help you. They will literally walk by you at the fish wall a hundred times. We ask about a certain kind of fish and the worker said she didn't know then simply walked off. You literally lost a major fish sale tonight because your employees were more interested in standing around talking about the ball game playing on the radio than doing thetheir job and helping a customer.

John Phillips

Stinks to high heaven, the cat adoptions are only available when the vets office is open so I hope you dont find one you wanna adopt and have to work Monday morning. The front desk women for the vet weren't the nicest people.

Sosa Lane

the kids didn't know much about the tarantula I bought at all... lol it was cool for me though just because i enjoy that sort of thing... all in all good prices and the people were friendly..

Tim Sebek

Better prices than PetSmart on most of their animals. Their selection of reptiles changes frequently so it's not always easy to know whether they'll have a specific pet in stock or not. The employees are nice and helpful, but aren't that knowledgeable, especially on the more unusual pets.

Richard Baker

Very helpful and friendly staff !!!!

Crystal Ball

My cats love the catfood, and love going and seeing the birds

Douglas George

A little slow on recommendations when it came to the knowledge of our pet and what we were lookimg for.. But overall a good experience

Christy Beard

The groomers do a fantastic job! My dog looks and smells great when I pick her up.

Crystal Murray

The lady that helped us was super sweet and kind

Kristie Odom

It smells really bad in there.

Mitzi Mantooth

Comprehensive inventory for pet lovers. Courteous staff. I wish someone on staff could be more knowledgeable about technical/dietary aspects of various products offered. I have a tiny dog with food allergies. The food I was purchasing at store no longer worked for her. I asked for recommendations, employee offered very little assistance, and I left without purchasing. The chows are too expensive to make wrong choices! Another occasion I was looking for a grooming tool, need assistance, received very little help, purchased nothing. You wonder why I keep trying . . .

Selena Perry

Love the animals..ones that were alive. Not many associates around to help, and their attitude was not the best :)

Teagan McConnell

The staff is helpful, its very clean. They have all kinds of great products and even cats up for adoption!

shawn nabors

Great place to shop for hard to find things at a great place. Very friendly place I even have my daughter volunteering there.

Donna Gagne

Great caring staff

Victorino Sanchez

Got what I needed at convenience price

Nichole Alred

Staff is friendly (except the one creepy cashier). Prices are such of a pet store and the quality of all the items I have ever purchased is great. Does smell every time we go in there, but hey, it's a pet store.

Jennifer Shepard

Yesterday, which was Sunday, my senior cat was just not herself. I could tell something was wrong which was causing her much stress. Fellow cat owners know that when cats are stressed, it can lead to even bigger problems. Being a Sunday, my normal vet was closed. So I called and left a message on their emergency line. With no return call after waiting an hour, I then reached out to a fellow animal loving friend and asked who I could call. She recommended Pet Depot. I called and left a message for the vet on call. Within minutes, Dr. Tucker returned my call. He was very nice, took his time answering my every question and concern and gave me some recommendations to help my kitty without having to bring her in to see him. Of course he emphasized that if her behavior did not change after a certain time period, he would need to see her but recommended trying a few things at home first. I felt so much better after speaking with him and I was able to help my fur-baby at home! All of this and I am not an established vet customer at their practice. I even received a call from Dr. Tucker’s staff this morning checking on my cat! I am beyond grateful for this wonderful service! Thank you Dr. Tucker and thank you, Pet Depot! I will definitely be a regular customer going forward because of this fantastic service!

Lisa Murray

Stinks bad

Jessica Lizeth Gonzalez Velazquez

Good

Shaye Bradford

I like this store and shop there when we are in town. Everyone in the store is really nice and really helpful. HOWEVER, I took my beautiful dog to be groomed at the Guntersville store. I should have trusted my gut when I dropped her off. The "groomer" was on a personal phone call & only asked for my name, phone #, and my dog's name. She never asked if her shots were up to date, was she on heart worm preventative, etc. I asked that she be "groomed" -- instead she was chopped up and was almost shaved. Her coat is uneven, ragged and awful looking. I came to pick her up while before she was finished with her and I said "OH no! She's so short," to which the lady replied, "I could have done her any way you wanted. You should have told me." Well, you didn't ask. Lesson learned. NEVER get your dog groomed at this store...unless you want a simple shaving for you dog, and you really don't care how she looks when you pick her up.

Randy Lane

Wide range of feeds and pets. Grooming and Vets service all under one roof. Price a little on the high side.

Donna Spears

Well stocked and friendly staff

Brenda Scott

Store employee very helpful.

Anna LaFarlett

very nice and helpful

Grace Grider Tatum

good clean store. the "manager of the fish department" needs more fish education. I have studied aquarium fish for over 15 years. each time i go go a new untrusted store i ask questions to find out the knowledge and experience level of the staff so i know what to expect. He gave me VERY BAD answers on BASIC questions like pH and compatibility. He is a fine salesman, but if you want to keep loyal and excited customers you might want to get him educated !

Ginny Caspar

Nice store, friendly help, decent prices.

cindy lindsey

Just go to find things for my dog

Daniel Wright

Disappointed at how lazy kids in the service industry are. One girl refused to honor a 25% off sale where the bright orange tag could almost be read from the register. Yet she chose to make up an excuse 'sale just ended' when I'm extremely observant and noted that the sign said the sale was "through today" and had today's date. Not helpful!

Amy Williams

The only place I can find harnesses to properly fit my dog is at this store. They always have the store clean and employees are always helpful

William Davis, Jr.

A broad selection of pet food and other pet products.

patrick brown

Not many animals to see and it needed a cleaning.

Angela M Barnwell_Tarver

All of the employees in the store including the manager were all very nice and respectful and helpful and I really appreciate you guys

Sherry Dalton

This store smelled so bad that I had to leave

Vikki Mason

I always find what I need for my pets needs when I visit this store. The personnel are very helpful.

Robert Metcalfe

A nice place to shop.

Regina Crouch

Very kind staff. Had a question they didn't have an answer. But they were honest about it.

Virgil Damron

Helpful and courteous associates

Caitlin Goodson

I arrived before the doors even opened. At 8 months pregnant and carting a rambunctious 2 year old in tow, I wanted to get in and out. We immediately knew what we wanted and picked out two Mickey Platy fish within about 5 minutes of being there.. then began the waiting period. The fish were overpriced even compared to their website, but I was willing to bite the bullet as my daughter has been asking for a fish for months and our tank has been cycled for a few days now. They seemed very active and healthy, so we wanted to go ahead and get them. After walking up the the front and asking for help, I was totally ignored for 30 minutes as my toddler excitedly talked to the rabbits. I asked two more people and was, again, ignored. I've never been to a place that makes it so difficult to take my money and after a total of 45 minutes of waiting for service at the register, we left empty handed. Never again. I'd like to add to the owner that the two men working today were complaining about how they were tired of being threatened of being fired and that "she should either do it or not." Do with that what you will.

Lindsay Patterson

Clean, helpful and aren't too expensive for a pet store.

Randus Applecorn

overpriced, long wait times

david moore

I can find all my Turtle food here at Pet Depot they have everything I need for Coco my black Lab, she love the food from here Thank you.

Kelly Pankey

Very rude

Cloud Boss

It does have a fairly decent selection on most stuff and loved the clearance section as well the staff was very friendly and polite but not a very good invert and reptile setup or selection at all 2 tarantulas 1 snake and a few frogs and geckos that's it if they would up that selection like it was before that'd be great and get the 5th star from me

Cheyenne Wright

Amazing customer service.

Matthew Pylant

Great place to deal with. I buy all my fish from here. Most do great! The prices are not that high either. The staff is super friendly and will help you with anything!

Sue Champion

Very helpful

sandra denney

I adopted a new kitty here. Good place to find fur babies!

Geneva Broaddus

Pet Depot is the best place to go for your pets needs the employees are friendly and helpful.

Ashley Bolton

The little kids who work here were full of bad info for products for my dog. Luckily, I have bred dogs my whole life and knew better than to listen to them. But im sure alot of people who dont know any better trust their opinions. But ya get what u pay for at minimum wage