Reviews of Bank of the West (Financial Consultant)

Christen Stewart

I have continued to have nothing but problems with this bank even after I've closed my account. Horrible communication and customer service. Customer service mostly from the main branch customer service department. I dealt with the nightmare of having a purse stolen and they were less than reassuring and not very helpful on the steps I could take to protect myself after having checks and debit cards stolen. I WOULD not recommend them to friends.

Brandon Maples

So you charge me a stupid fee but tell me it will be removed when I call the branch. However, you don't actually remove the fee, and when I call ask why, you tell me you changed your mind but couldn't find my "information" to tell me, which allowed you to then charge me additional fees because I didn't pay the fee you told me would be refunded. Really? So glad I don't bank with you anymore. Hope you go out of business.

Amanda Bryant

Needed to go to bank and there is a "we will be right back" sign no one there during business hours and no return time on sign. At least have a time to be back or a time limit

eric mitchell

I went to this branch to deposit in my savings bonds but was told that they could not cash them. I attempted to explain that I had previously deposited another set of bonds at another branch about a month earlier. The manager still refused to deposit my bonds. I asked if the policy had changed, he replied (unprofessionally) yes. It had not! I drove 20 miles to the branch that originally deposited the bonds and did it again. I explained to them about my experience. They said that they would handle it. I was greatly Disappointed!!

Kimberly White

We have banked here for many years. Service was good when we first started but has gone greatly down hill. They have miss counted cash withdrawals, not closed accounts down properly, given us a run around with an LOC being paid off and other things including not sending out an updated bank card when it expired. Just not the bank it once was.

Victor Mendoza

I've never banked with them before, but I got a letter in the mail offering a bank account for my medical cannabis business and then they said that they don't work with them. This bank is behind times and not fighting for the future and for people's health.

Chelsea Childs

Excellent staff and fantastic service: my questions have always been answered in an easy-to-understand manner, and everyone there has treated me with respect. Highly recommend to anyone in search of a new bank.

Jonathan Miller

Excellent customer service.

Cary Gill

Great place in Lusk Wyoming

Dominick Tuminello

This made me buy 700.00$ in bleach thanks bud!!!

Today's Best

This is the best bank in Sheridan WY and a crossed the country. It is the customer service that is so amazing. You are always greeted with a smile by Lourdes and the staff. The experience is wonderful. All banks should take a look at them and learn by this. It's not about the products it about how well you treat the customers.