I'm only giving 3 stars due to the fact that we had to go back 3 times to correct paperwork. We purchased an office building and the terms were not what was agreed upon and could have been very costly to me and also the seller. I feel they could have done a lot better for what we paid them. They are a friendly staff and its a nice environment, just be sure to get an experienced title agent and read carefully over your documents. The sellers were very upset and they handle these transactions often. They have had good experiences with them before, but said they will check elsewhere next time. This was only the 3rd time I've gone through title companies for a property, and the only time paperwork had to be corrected 3 times. And this was the cost of the previous properties combined, so kinda scary that it was overlooked especially for us.
UPDATE: 2/26/18 I just got off of the phone with Darrell who is the VP at Alliance and he had actually read this review, reached out to his team on how they can do better, and confirmed to me that they will do better and appreciates the 3 star review. Any company that continues to learn from their mistakes and takes action on the feedback from customers is a 5 star company to me. I really appreciate him reaching out and kindly discussing with me what they are doing moving forward to improve. I am buying another commercial building in the next few months and I'll be sure to give them another try. I'll know more on what to look for and so will they when it comes time to sign. I really appreciate their service they show.