Here was my experience working with Ashleigh: Initially, she seemed great. She was responsive to emails and her written/verbal communication on email/phone was professional. She ended up giving us a deal in terms of price which we appreciated. Price + professionalism led us to book with her. She agreed to come to a walk through a month prior to the wedding. I must credit her here as she drove 1.5 hours to do so. Until this point, I was satisfied with our decision to use her. Unfortunately, things unfolded from here and by the end of the walk through, I was left feeling anxious and overwhelmed versus confidant/less stressed. This was due in part to several things: She came unprepared with any notes of ours - instead she had only a pen and paper and needed clarification on even BIG items such as time of the ceremony which I felt was inappropriate for a DOC. She made several comments about how she was "scatter brained." Organized might be the single most important quality in a DOC and I was quickly losing confidence that Ashleigh possessed this trait. Her in person communication was drastically different than what I experienced on the phone/email, possibly because it was less rehearsed and a better example of her true personality. Instead of asking how we would like her to handle certain situations (such as guests arriving late to a ceremony, guests drinking prior to a ceremony), she was very adamant about how she handles things - guests would not be allowed to enter late, etc. I was not OK with this. My fiancé and I feared how she might handle (and upset) guests. At one point, she made a comment about how awful her assistant handled a situation at another wedding. When I commented that this was not giving me confidence in her team, she brushed it off and blamed her assistant's faults on the guests at the other wedding. She told multiple other horror stories about things that went wrong at past weddings throughout our hour with her. While I am guessing her intentions were preventative, it only added to my growing panic. I had the thought at one point - Does anything go right at weddings she has worked? Not a good feeling just a month out from your big day. She interrupted the photographer (who we have been working VERY closely with on timelines) on numerous occasions which was frustrating as my photographer had valuable insight that was not getting heard due to her over-domineering way of discussing details. In other instances, when certain specifics of my venue posed a challenge, instead of offering encouragement and proposing solutions, she harped on just how bad the situation was. If I could summarize our experience with Ashleigh, she was unorganized, negative, and did not seek our thoughts on how our day should look; instead she came in with pre-conceived notions about how she was going to run the show. After one hour with her, I stood panicked in the driveway as we said goodbye, my heart rate racing and dreading how she was going to make me feel as she stood by me ALL day on my wedding day. The reason we wanted a DOC was to ensure our day would go off as planned per OUR vision and we would be able to enjoy it stress free with the utmost confidence in our vendors. It took only one minute of discussion with my fiancé following her departure that we both immediately knew she could not be there on our wedding day. We ended up asking her not to assist us knowing that even if we couldn't find another DOC last minute, we would be less stressed without her. Her email in response to this request was that we pay her a $100 cancellation fee - mind you we had already paid her in full and yet she wanted another $100 to NOT have to work our day. Mind. Blown. I caution brides to meet her in person before booking.