Reviews of Heritage Event & Catering (Event Planner)

1714 Commerce Dr, Piqua, OH 45356, United States

Average Rating:

DESCRIPTION

Here you will be able to see the information of real people like you who are using the products of Heritage Event & Catering (Event Planner) in the area close to Ohio.

Right now this firm receives a rating of 4.5 over 5 and that rating has been calculated on 139 reviews.

You may have noticed that it has an average rating is virtually the best, and it is founded on a high number of feddbacks, so we can be quite sure that the assessment is quite reliable. If many people have bothered to give their score when they are happy with the service, is that it works.

You know that we do not usually stop to give reviews when these are good and we usually do it only if we have had a problem or incidence...

This Event Planner is included in the category of Caterer.

Where is Heritage Event & Catering?

REVIEWS OF Heritage Event & Catering IN Ohio

Kim Miller

Heritage Event and Catering recently prepared a BBQ at our home for sixty friends and family members after Scott's father's funeral service. The food was outstanding and the service excellent. Bill and Ann took extra care to make this a very special time for us. We highly recommend them.

Janet Orlandi

Steve Schmidlapp

When planning our wedding we had a place for the wedding but it was a little small for our reception. Bill and Ann invited us out to look at Heritage Gardens. Wow what a surprise. We had a wonderful tasting with Ann and had the task of choosing from a wide variety of delious entries Not having a wedding planner Ann was quick to point out things that we would have overlooked. All the accommodations were set up when we arrived. We did the decorations ourselve. The day of the wedding we had overcast sky with a little rain with more in the forecast. One of our wedding present was some lawn art which they allowed us to incorporate into their gardens. Walking down the garden path was toward the reception was amazing. Shortly after dinner the skys cleared and the crew from Heritage had the tent sides removed. Heritage and their staff deliver what we had asked for and did it in a very professionally. The last thing you need on your wedding day is unwelcome surprises. We had none. Thank you Ann, Bill and staff. We will definitely use you again Gloria and Steve Schmidlapp

Jessica Jaqua

Katie R

Ryan Price

I needed a tent last minute for my wedding and heritage Events SAVED THE DAY! Not only did they bring the tent and set it up on super short notice it was done very quick and looked amazing! Thank you so much for Jackson and Heritage Events for helping make my wedding day a great one. We will definitely be using your company again and recommending them for our friends and family in the future

Cecily Roberts

Nadia [STUDENT] Pleiman [STUDENT]

Great food love the mac & cheese!

Kathy Sherman

The set-up and tear down of the table and chairs went smoothly. The food was delicious and enjoyed by the attendees!!

greg vangorden

Jessica Steady

Could not have asked for a better catering company for our wedding May 6th 2017. From the beginning things were easy and fun! We went with Heritage Events after meeting with them early spring 2016 after winning a raffle from a bridal show. We did a full service consisting lineins, chairs and a buffet BBQ, as well as them cutting the cake. They were quick to pleasing the bride and making sure our day was just perfect. Super professional and did a great job the day of. Really enjoyed the food that was prepared and served. I highly suggest if you are seeking a caterer for your wedding to give them a call for a consultation! You will be pleased!

Karla Newman

Very good food and professional staff.

Shed Pros

Can't imagine a more pleasant experience. Very professional and super friendly. We'll be calling again soon!

Michele Lundy

Great service

Dustin Kaeck

Great staff and service! 5 Stars!!!

Haleigh Becker

We used Heritage for our outdoor wedding. They had the cheapest pricing, all the staff were friendly, and they were helpful as well as the product being in good shape.we rented 100 folding chairs and 10 round tables and they dropped off the night before and picked up the tables the following Monday as it was a Friday night event. We will definitely use then for events in the future.

Robbi Schwable

Heritage Event and Catering is excellent. They did two weddings for me and did a outstanding job. The service was also excellent. I have been to some of there food taste party's and I have nothing to complain about. Bill and Ann are wonderful people and would do anything for anyone. They completely go out of there way for you. Keep up the great work.

William Jaqua

Anne Hirt

Great food and great staff!

Abbie Schrubb

I called the day of our party to order chairs and Heritage Event & Catering went out of their way to make sure we got them! They are the best! Thanks Ann!

Michelle Stewart

I had the privilege of working a wedding in April and Heritage Event and Catering catered the event and provided linens. Any couple should feel confident in their decision to use Heritage. The food was expertly prepared and very tasteful. The staff was professional and paid close attention to details. I look forward to working with Heritage again.

Claire Went

what a wonderful experience we had with Heritage at my daughters graduation party , the staff was amazing and so professional with everything that they did , they food I can't speak highly enough of , the ribs and chicken we out of this world along with all the sides mac n cheese / green beans , everyone loved the food , I will have them back for my next event that is for sure !!!!!!

Scott Wytosick

Affordable, friendly, and delicious. We went through a few companies trying to find something reasonably priced and it was hard. My financée found heritage event & catering and everything fell into place nicely. Food was perfectly to temp when we were ready to eat, staff and kind and welcoming, and cleanup was quick. Loved them.

Ashley Ritter

Heritage Event and Catering was beyond the best choice for our wedding. The extensive amount of linens, chairs, tables, and food options made it easy to make our wedding unique. The staff are professional, friendly and easy to work with. Heritage Gardens site is extremely beautiful and welcoming the landscaping made the day picturesque. I would highly recommend Heritage Event and Catering and their site Heritage Gardens for all your Events!

Todd Howard

Excellent!

Brooklyn Rodriguez

The food was great and our guest loved it, but the service was not great.They sat in front of our venue blocking many of our decorations for over an hour instead of parking where the caters were asked to.We ended up cleaning up the Buffett ourselves because they had no sense of urgency and did not clean up when we asked. They did not speak to us once while there instead just left a mess and our leftovers just sitting there for us to find.

Bill Jaqua

Cassidy Wasson

Terrible experience. Went for a tasting and told the old man what we were looking for. He completely trashed our ideas and wasn’t willing to work with us. The most unpleasant experience... rude, not sociable, only cared about his reputation and not what the customer needed or wanted. Food wasn’t good either. Do not give them the time of day

Austin Reed

Natalie Young

Michele Godda

Had wonderful event

Brian Koffler

Niall Horan

I had an interview here a couple weeks ago and Billy was horrendous. Expected me to do a bunch of work in an interview process (which was fine) but when I had to figure out the stuff for him, while he was yelling at me and being rude to not only me but his other employee....... that man is not fit for a leader position or whatever he even is. I truly wish that poor girl the best.

Chuck Childers

As a wedding photographer, we have worked with Heritage Catering for many events over the years. Their staff never disappoint! It is always obvious that quality and service are their main objectives! Keep in mind that we have witnessed first hand the staff at work at many weddings; not just one wedding. We highly recommend Heritage Catering!

Taylor Bixler

Sue Roby

rocketqueen1022

tim lee

Jack Bastian

Heritage event and catering are outstanding I have used others in the past, this company is the best i have ever used, I highly recommended them

Tacara Jackson

Everything turned out beautiful!! Tent, tables, chairs, linens,dance floor and lighting! Thanks so much for making my day beautiful and memorable. A++++++

Chrissonda Evans

Heritage Event and Catering did a wonderful thing for our church. On October 1st we had a family come from Iowa to sing and praise Jesus. It was a great time. But the food that was catered was so spot on for the event. It was so delicious that the serving trays were emptied after everyone was finished. People were getting 2nd plates. Billy and Anne are so professional about the service they provide they keep communicating with you right down to the last item.

LuAnn VanMeter

I've tried several of the foods on the menu and they are all delicious! The ribs are moist and seasoned to perfection. (With several different sauces to choose from, there's something to suit every taste!). The mac & cheese is creamy and cheesy, just like momma used to make, and the baked beans? I'm not normally a big fan of them, but these were so good I had seconds! Looking forward to my next experience. I highly recommend this business!

Mike Downey

Was a wonderful event. Thank you

Raynna Morrow

Jennifer Garland

Very professional and the food was beyond our expectations! Great wait staff who went out of their way to make sure our event went perfectly!

Madison Wilkos

Perfect communication, easy to get ahold of, & overall a great company!

Oldies 107.3FM

Totally awesome experience, 100% professional from the first step to the last step! Best catered food in the area hands down!

Jeremy Jones

Michael Evans

Food and service was great.

Gorgie Porgie

Very discriminating

Cherilynn O'Malley

Everything was perfect. Several of our employees stopped me after lunch to say how good everything was. The gals did a fabulous job! Lunch was on time, hot and the presentation was very nice.

Tiara Nicole

Heritage catering provided food for my June wedding. Guest are still calling me weeks later asking about the beef brisket & corn casserole. Definitely one of many highlights of our wedding. Ann & her staff were so accommodating & helpful during the whole process. I would for sure use heritage again & recommend to anyone looking for a catering company! Thank you so much Heritage for your services.

Lori Young

Great to communicate with - very responsive and accommodating. Got exactly what I needed at an affordable price. Highly recommend.

Elisha Bostick

I have used Heritage for the past few years for several large group events. The staff is always professional, friendly and well prepared. The food has always been ready on time and most importantly - delicious.

Vivienne Harper

Blair Elliott

I’ve been to a few events catered by Heritage, always good and food and quality service!

Ronny Williams

Kelly McMaken

Shelley Chapman

We have used Heritage for many events personally and through our business and we highly recommend! Very professional, amazing food, you didnt have to worry about a thing they knew what you wanted and made sure it happened! Great experiences all around!

James Carrigan

I put together a 70th birthday party for my father, and got nothing but good compliments from my guest on how nice everything was. Food service, tents, tables and everything went great! I'll recommend the guys at Heritage to everyone, and will be using them again.

Jordan Knepper

For the past two years, Piqua Arts Council has had Heritage Events and Catering cater our Dancing with the Piqua Stars event. From the planning portion with Ann and Adrian to the event staff the employees are ALWAYS professional and do a great job. The dinner service includes a buffet style dinner for 400 people, and the food is always hot and delicious. This year, 2015, we had them cater our matinee performance as well and the dessert selection and taste was amazing. We will certainly use them again!

Milee Ray

jeff shaner

Chad Johnson

Mark Wion

Great food. People are wonderful to work with. Wait staff bent over backwards to please our guests.

Ashley Vogel

We worked with Heritage Events for our August 25th wedding! Everything was great. We had a couple broken tables delivered, but they took them back and replaced them right away. The linens were great quality and we received many compliments on them. The tent crew were very great to work with and easy to get ahold of if we had any problems.

Rosie Griffith

I won’t go to a different catering business! The staff is so friendly and professional, the owner is so helpful and nice! I will be using there catering at all my up coming events.

Vengione Vital

My experience at Heritage Event & Catering was nothing but Exceptional! Food was exquisite and well seasoned. The staff was very helpful, friendly and attentive. They showed up on time and gave us the exact experience we were promised. Definitely the place to go for your big day!

Brittany D

Jackson Schulte

Great food, I loved how friendly and helpful the staff was.

Jenny Williamson

Jennifer Czuprynski

I worked an April 2019 wedding at The Event Connections. Heritage provided the linens, chair covers, sashes, china, glasses & silverware. The venue looked beautiful with all their linens & dishes. They were also the caterer. The food was delicious. This makes them a one stop provider. The staff they provided to serve the food & clean up were superb. I enjoyed working with Heritage. I can highly recommend them.

Shelby Preston

Heritage was a great company to rent a tent, tables and linen from. They were punctual for set up and the order was accurate whenever we made changes. The only thing is that we had trouble getting them to pick up the tent after the event. It was over two weeks later when they picked up the tent so make sure the property is okay with having such a large tent on site for so long!

Windy City Machinery

Rhett Dziech

Simply the best around, By far the best tasting catered food, best and most professional staff. They will go above and beyond to make your event a huge success!!! Will use Heritage again and again!

Becky Dunham

Heritage helped us on short notice when another company failed to meet our order. They set my mind at ease and we will be using them for all our rental needs. The employees who set up and tore down were professional and friendly. You won’t be disappointed if you choose Heritage. I highly recommend your search stop with them.

Kraig Davidson

Craig Grissom

I've attended several events that were catered by Heritage and all of them were professionally presented and the food was excellent.

Barbara Barnhart

Very professional to plan and work with. Food was great.

D Butler

Scott Rose

Derek Vagedes

Kirsten Bradley

The food and staff was incredible! I went up for seconds and I'm not normally one to get seconds.

Kellie Frazier

Donny Branam

Jill Kline

Aaron N Anderson

Madison Lawrence

Lisa Colebaugh

We used Heritage Event and Catering for our daughter's wedding on July 1, 2017 and we could not have been happier. We had a roasted pig, chicken breasts, spicy macaroni and cheese, coleslaw, potato salad, two kinds of bbq sauce, baked beans, and corn on the cob. They supplied rolls and all the place settings. From start to finish they were so easy to work with and by far the most affordable caterer we found. The wedding was in a rustic setting so the picnic foods were a real hit with our guests. They had courteous staff and had the meal ready on time! Great vendor! Would recommend them to anyone.

Mariah Wray

Stephanie Benjamin

We chose Heritage to cater our daughetr’s wedding reception and are so glad we did! The chicken and lasagna were delicious. The staff thought of everything so I could enjoy the day with my daughter! I’d recommend Heritage to anyone!!

Kelsey Campbell

Ann and Heritage Catering are in a league all their own. The food was amazing! The service and items rented were top-notch. We will definitely be using Heritage Catering for all of our catering needs in the future.

Tina Colthar

Russ Shurtz

Prompt professional services.

Angie Brown

I helped with the grand opening this weekend that was working with heritage catering. I was so impressed with the professionalism and care that went into the work of the caterers Brittney and Kellie, we talked about the services that heritage provides and you could tell they take pride in their job and love working there ... very friendly and outgoing people work there. The food was excellent!!!! People couldn’t get enough! Great job! I will be using heritage in the future and will recommend them to anyone

Regina Harmon

HopeLess101 HH

rooduff1004

Don’t recommend.

Vanessa Brooke

Brandon & Chelsea

Staff was friendly when we placed the order, but we were beyond disappointed with the turnout. Our linens were not only mismatched sizes, but the colors were not the same. Even the whites we ordered weren't the same shade of white. On top of it, all of our linens were grease-stained and extremely wrinkled. Fortunately our wedding venue had spare linens for us to use and we were able to make do with it. Such a disappointment to have to deal with that on our big day.

Vince Rider

Great service

Mary Snyder

Heritage catered our daughters wedding last weekend. The food was excellent! We had chicken. Roast beef. Red potatoes. And carrots. Everything tasted great and we had tons of compliments! The staff was awe awesome and very friendly. Thank you for helping our special day be even better!

Donald Chip

food was amazing

Laura Rogers

Absolutely awful customer service. Never sent me my contract/workup in November like they told me they would after the tasting and then forgot everything we had chosen. We had to guess by memory what we wanted from the tasting. Then they Emailed me the day before my wedding telling me I had to switch my plates bc suddenly they didn’t have the ones I’d asked for. Then they showed up WITHOUT ENOUGH LINENS and blamed ME and refused to do ANYTHING ABOUT IT. They told me I had to just deal with it and not use my seating chart or just leave the other 4 tables UNCOVERED. They REFUSED to apologize and told me it was my fault and they did nothing wrong. How so? We told them SIXTEEN TABLES but they later decided to do their own math as up to 8 people could (technically) fit at a table-we didn’t arrange our chart that way, like we told them. He refused to run to back to the store and yelled at me for asking him to do so. He also refused to get any help/find any solution at all. Thank god I had a venue who could help and step up for where heritage screwed up. Food was fine I guess. The Bar tender we had from them also left without helping clear or clean up ANYTHING from the bar however I was scheduled for a full service wedding and the venue was very unhappy with them about this as well, they states that the bar tender always helps clean up. The man actually told me he is not sorry. Laughable. Don’t stress yourself out on your big day by trusting these guys with your catering.

Cameron Williams

very friendly staff :)

fire starter

Rented multiple items for my daughters graduation. Great service and Affordable!! Would reccomend them to anyone and will definitely use them for my next event!!!

Terrance Smith

Samual Carter

they catered my sister's wedding and the servers were exceptional and everyone absolutely loved the food!

Kyle Fox

I have used Heritage Events and Catering many times in the past. The event crew were very timely and professional in the delivery, and set up of all the equipment ordered. Everything has always gone as planned with out a hitch. The food has always been the best part though. It is served hot and presented in a very professional manner. Chef Ann and her crew do a great job preparing and serving the guests in a timely manner and I would highly recommend Heritage Events and Catering for any type of event you might be having. 5 Thumbs up.

Alexandria Jinkins

Kim Hendershot

Richard Berkemeier

In from Rhode Island. Food was stunning and presentation as well.

Heidi Garlow

So easy to order tables and chairs for my daughter’s graduation party. I had them delivered, got exactly what I ordered and the cost was very economical! Super easy.

Kimberly Allison

Molly McKee

Everyone was friendly and professional. Chef Ann did a great job preparing delicious food and providing answers to questions often before I asked them. They are flexible and easy to work with.

Kamryn Roark

This caterer is a wreck. I used them for my wedding this August. The food wasn’t the same as from the tasting. Secondly I got tables clothes from them and they were different color and sizes. I emailed the manager to wait a week for a response and was not helpful. I replied again To be ignored. Waste of money don’t use.

Bigg Boy

excellent family service recommended to all

Gerald Miller

10/6/19 The owners of Heritage did an outstanding job from start to finish. Their customer service was above and beyond...prompt to answer questions and solve any problems. They went out of their way to help us in every way. Price was extremely reasonable and the ease with which everything went was well worth it all. They provided us with a beautiful tent, chairs, amazing food and coffee. Everything was delivered and set up in a very timely manner! Wedding was Sunday and the tent was able to arrive on Thursday. We had a full service catering and their employees were kind and courteous. I highly recommend their services as it is a high quality experience with a very reasonable price. You will not regret it. Bill & Ann (owners) are wonderful people with a big heart for customer service and excellence in all they do. Outstanding job. We will use them again.

Carol McMahon

Excellent Service, Tables, chairs, and fill and chill table was exactly what we expected. The Delivery men were Courteous and Efficient. We were very Satisfied with Heritage Event and Catering!

paul carmichael

CrossFit 1808

I chose HE&C to not only cater my wedding but to also provide a lot of the rentals for our outdoor reception. They were very easy to work with and a "one stop shop" which provided quality service. It was nice to not have to use multiple vendors. Any of the small mishaps that occurred they fixed quickly and the crew who set everything up did a great job. The food was also very good which I was impressed with because there was no onset kitchen (stove, fridge, etc) and everything served was great!! I would highly recommend their services for your wedding!

Constance Claggett

I was looking for a catering company in Miami county to do cook-outs and holiday meals for our Piqua facility. Heritage Catering "fell in my lap" when the owner was doing cold calls and came by our plant. Bill is a very nice gentleman and great salesman. We had our "taste test" last week. Comments could not have been more positive. Set Up: Tent set up outside gave it a "festive" atmosphere which added to the lunch. Employees knew something special was going on - just for them! Smokers and equipment all clean and looking new. Caterers dressed in company shirts, hats, aprons making it look very professional. Presentation: They brought tables, table cloths, plates, utensils, etc. and did the set-up themselves. Very neat and clean, nothing lacked. Had all hot items in warming trays so food would stay hot. Set-up location was done to fit our routine and facility. Very accommodating. Food: Cooking on the premises was unbeatable. The smell permeating the air had everyone aching for lunch long before food was ready. Ribs and chicken - huge servings, perfect for our hungry plant associates. Smoked to perfection. B-B-Q sauce had just the right kick to it. Or go without and the rub alone was delicious. Sides were the perfect compliment to the meat. They also have a facility in Columbus which will accommodate our Columbus plant. I would recommend Heritage to anyone. I'm already looking forward to our next event with them!

Phil Seas

I attended a wedding catered by Heritage and everything was perfect. They had BBQ chicken, flame grilled burgers, gourmet snap sausages, red skin potatoes, green beans, mac n cheese, and salad. Everything was hot and fresh off the grill they brought in. I have already reccommended them to several friends in the area. If you are planning an event such as a wedding, corporate picnic, private event, or BBQ then Heritage simply offers the best quality.

Susan Landis

Jason Hill

Jordan Jaqua

Excellent food! They have a really good and professional staff, I won't be going anywhere else!

D B

Bill went over the top to help us with our daughter's outdoor wedding. We had some last minute venue concerns, which Bill was able to help with!! The tent Heritage supplied us was incredible. Clean, huge, and very top-class. Our guests were very impressed with how incredible the tent was. We had no worries about set-up and take down - that was all handled, so it was easy for us to bring our stuff in to decorate. Besides the tent rental, we also had Heritage cater for 160 people. The meal was fantastic - we had many positive comments from our guests. Ann worked with us to make great selections, and provided excellent quality food. Elizabeth, in the office, was always very helpful, and the phone calls that I made with questions about details and logistics were all dealt with rapidly. What a wonderful experience we had with Heritage, and it was a huge part of our daughter's beautiful day. Absolutely would highly recommend. These folks know what they're doing, and they do it excellently. Thanks to you all!

Amber Milligan

They did my wedding and they are amazing if I need a caterer ever again for a party they will be my go to one. My reception was ruined by a terrible storm and they stuck through it and saved most of the food. They was the best they made the most of the disaster and even took matters into there hands and help too. The food that I was able to eat after my first plate was blown out of my hands due to the hurricane like winds was great I just wish I ate more it was wonderful. The lady help cut the cake and it was amazing. Great job you guys.

Ann Smith

Very caring and professional staff. They look out for the well being and safety of their employees.

Jake

Communication was very spotty. On the day of my wedding, the crew that arrived had not received any of my requests for setup or tear down. When the catering was over, their crew gorged themselves on the leftovers in front of all of my guests and then packed up what was left. We had been told our left over food would be packaged up for us to keep(considering the cost, that's the least that should happen). Dont be lured by the lower prices, as soon as an initial contract was signed, all prices went up and levels of service went down. I was very disappointed that we chose heritage as they were nothing as advertised.

bob1

Heritage Events provided virtually everything for our daughter's outdoor wedding - tents, tables, chairs, linens, dance floor, ceremony backdrop, portable bar, portable toilets (very, very nice!), dinnerware, appetizers, dinner and desserts. The selection in every category is amazing. They were very enjoyable to work with - the service was great, the food delicious. The tent crew and the catering staff were a joy to have around. We could not have asked for a better experience- and all at a great price!

John Tatum

Kien Huynh

I just had my wedding there a few weekends ago. I normally do not write reviews, so I'm writing this review with good reasons. My wedding was absolutely perfect, except the catering. I'll start off with the food tasting. I wanted chicken cordon bleu as one of the choices for the wedding menu. When I tried the chicken, it was a bit dry. I asked them if there was any way to have the chicken more tender on the wedding day. I was told that it would be cooked differently, because they usually soak the chicken in a broth, which helps prevent the chicken from being dry. So, I decided to trust them and proceeded to have chicken cordon bleu, as one of the food choices for the wedding. When it came to the wedding, I took one bite of the chicken and did not eat the rest of it, as it was extremely dry. The chicken looked completely different from the food tasting (the structure of the chicken was more flat, the seasoning on top was red). I also noticed that no one was eating their chicken, as it was left on their plates. I also received quite a few comments that the food was terrible, which is something no one needs, nor wants to hear. Also, the potatoes we had at the food tasting did not taste anything like that on the day of the wedding. I would say the best part of the meal was the sweet potatoes, but that was probably it. I was going to get up and yell at the caterers, but I told myself that I would not let this ruin my wedding day, as I've been pretty relaxed all day, and wanted to keep it that way. Also, I would like to mention that we picked up the table cloths from them on Friday to set up early at the venue. We needed an extra table cloth and I tried to call them, along with my bridesmaids, but no return calls after leaving a voicemail and email. The reason we needed the extra table cloth was because they did not provide us with the small rented table, so we had to use the table cloth for the head table. I rented a small table for our sweetheart table, which would be connected to the rectangle tables for the bridal party. I again called and sent an email to remind them to not forget the small table and guess what happened? You've guessed it! They forgot the small table the day of, so unfortunately, I couldn't even use my expensive sparkly table cloth that I was extremely excited about. It was a bit tight at the tables, but we managed to make it work. I emailed them after the wedding about getting my refund for the table but haven't received an email that they've done so. I see that there are reviews that are great and others that are bad. My question is...do you want to go with a caterer that is inconsistent and also, not available when you need them?

Tori Hoelscher

We started using Heritage three years ago to cater our jobsite cookouts. Chef Ann is so easy to work with and Heritage has been so accommodating. Even when calling last minute to book, Heritage has always come through! Staff is friendly and they are always on time with smiling faces. It's hard to feed a construction crew but Heritage does it with amazing food and plenty of it. Thanks, Ann and Bill!

tonya pitman

michele Lundy

Bo Roberts

Mara

My sister just had her wedding on June 24th, the experience here was less than professional and horrible. On Friday for set up we noticed that the tables were chipped and broken, but held together by duct tape. Some tables were broken completely and unable to be set up.all of the tent walls were put on incorrectly, but we were told that they were correct by the owner. One of the set up staff memembers showed up and noticed that they were in fact wrong and fixed them. Day of the wedding we had two different colored linens. The option to fix the mistake was to give us all the same color but mismatched lengths. All the linens were all stained and wrinkled. The owner had torn down the archbway after the ceremony was done, since we paid extra for that we wanted it up all night. The family was not asked what they wanted. The food was alright, not what was expected. We ordered Mac and cheese for a side dish and ended up receiving Mac and cheese with sausage and spices in it. The communication and thought that went into this day was less than exceptable from the owners. The owners personally yelled at us day of wedding when we asked for mistakes to be fixed. The male owner acted as though it was an inconvenience to fix the mistakes. They were unprofessional and less than inviting. When they need to be paid in full 2 weeks before the wedding things should be as they were ordered. The actual setup staff and other staff that were there to help were very helpful and nice.If you are looking for a professional venue and owners, I would look elsewhere. Thank you for the response. Since then the owners of the business have contacted the family (parents of the bride) after the review was made and threatened to sue. Very disappointed in the level of professionalism that was made after this review was made.

Business Hours of Heritage Event & Catering in Ohio

SUNDAY
CLOSED
MONDAY
(VETERANS DAY) 9AM–5PM HOURS MIGHT DIFFER
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
9AM–12PM

PHONE & WEBPAGE

Heritage Event & Catering en Ohio
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