I am very dissatisfied with the services I received on my wedding day. As we all know we are not the only client a person has, but we should feel that way. I never felt she had my best interest at heart. The meetings were always rushed and geared to making payments. I always felt she was not listening. And turns out everything I did not want at my wedding was at my wedding. During the consultation, I was told the wedding package I paid for she would be right there on the wedding day. Yes, she was at the venue, but not helping with organizing my day. I missed out on the one day I can never get back because I was constantly bothered by what should be done. I agreed to do the first look photo session and I stood outside 2 hours or more with my husband waiting to take pictures. That in its self took away from the moment. My guests were able to see me before the wedding, just seating on a bench waiting and to add no pictures were being taken. There was no direction at my wedding. And, I have waited 6 weeks or more hoping the photos would show me something different from my memories but they don't. They cause more pain. We were not given the opportunity for family and friends to toast, so many people stated they did not see us cut the cake, all because there was no direction. I constantly asked where is this, why are we not doing this and no one could provided an answer. I was brushed off like always from day one. I asked Kendall several questions and she always ignored me. For example, on rehearsal day I asked why is the singer, singing to strings and she got in her truck and dismissed it. And now that I watch the ceremony video I can't understand why she thought that was tasteful. The singer has a beautiful voice but the song was not for that. She is not the best listener, maybe it was because she knew she could not fulfill my dream and want to make me think she could. This review can't begin to explain how terrible the services were. I wish I never had a wedding... This heartache was not worth it... Every vendor she suggested did not meet my expectations... I feel wedding planners should be more personal and dedicated, not about money and you should not take on more than they can handle. By the way, she did not follow up with me about my experience.. Maybe because she knew I had a horrible experience.. And she is still not available to talk till this day... Question, why didn't I let her go from day one (12-month headache)?
Nicole Bradley