I hired Amanda to be the day-of coordinator for my sister's wedding.
The positive: She did a good job prior to the wedding, primarily because she had worked at the venue before, on what decorations to use, the # of seatings that we needed to adjust for, lighting catering, which was great.
The negative: Her team really fell short of expectations on two areas: 1. managing expectation on costs and 2. day-of coordination, the reason I hired her.
For expectations, she quoted us very expensive costs, such as posters being 150 dollars, linen rentals at 400, simple lighting at 1400. It didn't seem like she was working in my sister's best interest for these elements.
For day-of, she really missed the mark. The groom saw that there was a hold up at the food line and jumped in. Amanda and team her sat at the tables that oversee the wedding, saw it, and did nothing. I spoke to her about it after, she said she "assumed" that he wanted to help because he knew who was vegetarian. She should have known that detail. Even someone had come up to a person working at the venue and said "Are you wedding coordinator?" which was a real indication that it wasn't Amanda and her team really coordinating or really doing anything to be fair. She didn't set up meetings in advance, she played a highly passive role to an event I expected much more.
Suffice to say, I wouldn't recommend her.
We discussed it after and while she was apologetic, I got a lot of excuses. This is clearly a passion but she should explore how to make it a better business.