We originally sought out Tori after seeing positive reviews online, but I have to say that our experience with her really ended on a sour note.
We provided Tori a lot of information about who we were and what we were looking for, including our specific budget, and our communications thereafter never indicated that she felt like she couldn't make something work. We exchanged several emails leading up to our first skype call, and while I thought her insistence to not provide a quote was a bit odd (the only planner of 6 we spoke to who wouldn't), I was initially really excited by her prompt and open communication of expectations.
A few weeks later we had a call together to discuss our vision and expectations, but prior to doing any of that Tori had already decided which venue we would pursue. And while I appreciate that our lower than normal budget limited us in terms of options, we were both a little confused why more time wasn't spent trying to understand what we wanted versus telling us what would happen. We both felt like that conversation was a little forceful, but again we really liked how on top of it she seemed and her overall enthusiasm.
Following that call, Tori did provide us a very rough breakdown of costs and some ideas on what she would bring to the table creatively, and we spent the next couple of weeks considering our options and deciding the best route to go, all the while keeping in touch with her and asking a few minor clarifying questions along the way.
Finally, we had widdled down our choices to Tori and organizing directly through a hotel. We were leaning towards Tori but just needed to clarify some terms of the arrangment first, including removing photography from the proposal as we had since found someone to do it in our circle of friends. This is where our experience went sour...
Tori responded within a few hours (I'll give her credit for promptness) with what we found to be a very forceful and borderline rude email saying she couldn't make our wedding happen and we needed to find someone else. She insisted that our budget was not enough to cover the costs of the wedding and proceeded to break those down line by line, which resulted in a dollar amount that significantly exceeded the initial budget we told her! So not only were we really taken back by her forceful email, but we were both scratching our heads as to why she kept assuring us she could make our budget work only to tell us right before decision time that it was impossible.
We acknowledge Tori's enthusiasm and promptness of communication, and maybe she was just having a bad day, but I felt like we should throw our voices into the review mix and say this was not a good experience for us. She didn't end up ever giving us a comprehensive breakdown of costs, which again seems very odd to me as every other planner we spoke to was more than happy to. She told us she doesn't because she condone shopping proposals around, but based on this experience it would have been very helpful because we would have seen straight away that it wouldn't work! And we're now left wondering what the real reasons for not providing the breakdown are given her final (though still incomplete) accounting of costs were significantly over our budget.
Anyway, there's clearly many people who have had good experiences with her, but just felt like I needed to add my voice to the conversation. Three words, "get a quote"!