Reviews of Make My Day Event Planning, LLC (Event Planner)

Bill Doherty

Ashley Reynolds and the MMDEP team provided my husband and I with the “Day-Of” wedding package. As part of that package, Ashley created a wedding weekend timeline: a meticulous 20-page word document that outlined every hour of our wedding rehearsal and wedding day, detailing the flow of events that should occur at every hour. With my husband and I being self-admitted Type A personalities, we appreciated the specificity of the timeline, especially when Ashley informed us that she was no longer available to run our wedding. Instead, her 2 assistants (who received good reviews from other brides we contacted) would coordinate our wedding on Ashley’s behalf. Unfortunately, there seemed to be a sizable disconnect between Ashley and her team, and we were very disappointed with the service we received from them. The coordinators seemed extremely unprepared during our rehearsal and dropped the ball completely on our wedding day. Due to the low character limit on this website, I’m unfortunately unable to go into specific details, but the overall lack of communication, critical thinking and sense of urgency throughout our wedding day was a frustration to us, as well as our families. After the wedding, we provided Ashley our honest feedback and she quickly became defensive, justifying almost every error the coordinators made. She made us feel as though our expectations were set too high and that we were foolish to think that the timeline would translate from paper, into action. Ashley continually mentioned that our guests were unaware of the mistakes, as if it vindicated the coordinators' missteps. In reality, when the rain delayed the start of our beach ceremony, their lack of leadership & presence was apparent to everyone and has since been a topic of conversation from our guests. Our wedding day will always remain the best day of our lives (nothing can take away from it); however, the unsatisfactory level of service we received from MMDEP is what warrants a poor review.