At first the experience was good and I was excited to have this vendor on board with us, THEN...
I caught our coordinator Stephanie in a handful of lies throughout the wedding planning process which in turn caused me to have multiple confrontations with other business relationships. From vendor contracts to misinformation of services, I have had very strained relations with a couple of my vendors towards the end of my planning because of Stephanie. Of course, all this tension buildup did nothing come the day of the rehearsal, when she put us down for the wrong day and time causing a massive fight to ensue between me, my bridal party, my groom, vendors and even, my future in-laws, who were paying for this wedding. Keeping track of a couple’s rehearsal date is something a wedding coordinator should have no problem doing and should be one of the most important tasks at hand. We had our bridal party angry with us because rehearsal started over 30 minutes late and we almost didn’t have a rehearsal because of Stephanie’s mistake.
Our second venue coordinator had to completely turn her plans around all because our so-called main wedding coordinator couldn't keep track of something as simple as our rehearsal date; and re-arrangements had to have been made with our rehearsal dinner. What was supposed to be a joyful occasion was awkward and tense; and made an already stressful situation worse when what we all should have been doing was relaxing and looking forward to our big day. My MIL even told me a few weeks after the wedding that she had to correct Stephanie a couple of times via email with the rehearsal dinner date; even though Cara (the owner), tried to pin the entire blame on me and my bridal party and said there was never any record of the proposed dinner being on a Thursday instead of Friday.
On the upside, Stephanie and the team did have a few good points. The contacts they made within the industry have proven to be invaluable; as I took advantage of the many resources I had available to me. She was prompt to meetings most of the time and quick to return calls and messages. Despite the issue with the rehearsal dinner, the wedding itself went off without a hitch; everything was beautiful and better than I expected considering the way our rehearsal was almost ruined. The team on that respect did a near perfect job; However, all these pluses were overshadowed by lack of communication, no delivery on promises (was promised a video screen during cocktail hour but never executed), all while completely leaving us in the lurch a couple of days prior to our wedding for a “family emergency.” In addition, at the end of the night the team decided to up and chuck my husband’s groom cake without any warning or reason, costing us over 250 dollars that we never even got a taste of.
We had hired Stephanie to make the planning process easier, however in many ways her and her team she made it worse. The team in general doesn’t come across as very professional and was very rude to my other vendors on the day of the wedding and if I had to do it all over again, I probably would not have hired A Day to Cherish for my wedding planning needs. For all you brides out there I caution you before hiring this “team of professionals” and do your research thoroughly and ask the questions before hiring this vendor so you can be sure of what you are getting yourselves into. I will never recommend ADTC to anyone and would advise other brides to look elsewhere for coordination services on their big day. It may cost a bit more money but in the grand scheme of things you will want to look back on your wedding with pride and joy not bitterness and regret the way I have had to.