Reviews of Hartlaub Plumbing, Heating, Cooling & Electric (Electrical Technician)

Rachel Taylor

Jeff was truly amazing. He went above and beyond to make sure that our gas line was installed properly and was functional. He also answered some general questions that really helped us out as new home owners! He was polite and professional! Thank you so much! We highly recommend him!!

Mark Koehler

Mr. Andy Gomez was our plumber. He did an excellent job, and throughly explained everything. I would highly recommend him.

Kim Klotzbach

Jack was great to work with. He was polite and thorough and very helpful.

Judy Gruenwald

We were very impressed with the quality of service and information provided by our technician Isaac Klahn. We would definitely recommend Hartlaub Plumbing to friends and neighbors.

Don G

Had Hartlaub install a new faucet, garbage disposal and air gap in a new sink. First want to say the work was done perfect and the plumber who came was very personable and professional. No issues at all with the work, looks great. The 3 stars are for the scheduling issues and cost. As far as scheduling we had initially planned on a Monday afternoon install, I took off in the afternoon and shortly before our time window received a call they had an emergency and could we wait until Wednesday (10-12). Then was called Tuesday to confirm Wednesday 8-12. Took off Wednesday morning and waited until 12:15 before calling to find out where the plumber was just to be informed it was supposed to be 12-3. Because of the screw up they did reroute someone at 1:00. Not the end of the world but not a great start. My biggest complaint is their policy of not giving any idea of the price until the plumber is there and you already committed to $99 service fee. I was a little shocked at the price for what seemed to be a simple job. 3 hours at $250 an hour, I’m in the wrong career :). Anyway we needed it done and price shopping would have been difficult, if all plumbers work this way so I agreed and the work was done. While I think they do great work, may try and price shop before we try them again for our bathroom projects.

Larry Martel

I had my sewer pipes in my home completely needing to be replaced and we called Hartlaub. It was a big undertaking, concrete floors in the lower level needed to be opened and the pipes dug out and replace. They did a good job and worked hard to minimize the disruption. Over all I am very happy with the work they performed and give credit to the 3 workers who were on the job each day, Jeff, Jack, and Omar. All of them worked hard to get our home back together. I would use them again.

Anna Egofske

The customer service was excellent starting from the kind person I set the appointment with through the technician the day of service. Pricing was clear and upfront. I would highly recommend Hartlaub. We're lucky to have them in New Berlin

Elijah Jansen

Great experience with super fast results. Tech worked with us and kept us informed will def use again

Leonard Behrens

We had a great experience with Hartlaub plumbing . We were so impressed with the service and decided to sign for the 5 -year plan because of Andy's (employee) workmanship and knowledge, to include products and services that Hartlaub offers....Customer service was very friendly, but professional, in all aspects. You can't go wrong with Hartlaub. We feel very confident in their services for the present and future.

Michael Russart

Polite timely service. Responded appropriately to concerns.

Mariah Monroe

Isaac was friendly & clearly very knowledgeable. We appreciated him sharing what he thought the issue was & what we could possibly do in the future to prevent issues. Appreciate the fast service!

Douglas Guffy

Fantastic service by friendly professionals!

Stephen Davis

Issac was very prompt, personal and professional. I highly recommend Hartlaub.

Monica Moran

Andrew Kamenz is a very knowledgeable and personable HVAC expert! I would highly recommend Hartlaub services.

Erik Briggs

I had Hartlaub come out for both HVAC and plumbing this week. There were 2 different people/visits, but both were fantastic. They were both very nice and courteous. They took time to explain things to me and were up front about possible costs. I would highly recommend them to anyone!

Donna Green

Count on Hartlaub to do right by the customer. Totally professional across the board, they care that you understand what they're recommending and why, and give you/your home their total and undivided attention during service calls--unlike other places that just want to get it done and get over to the next job or go home. They've brought in additional help or expertise, at no extra cost, to ensure that they're proposing the best solutions. When employees of a company really like working there and are supported by leaders to do their best work, it shows. Hartlaub's done major work at our home and we'll continue to be loyal customers.

Moreen Carvan

Hartlaub provided us with the most professional and complete service we’ve had in the process of renovating our home. Andy Gomez assessed our needs, addressed our immediate plumbing needs, and expertly coordinated completion of the additional work needed to bring our kitchen plumbing to code, and to install our new dishwasher. We signed up for a service agreement on the spot, I look forward to working with Andy in the future, and have recommended Hartlaub to multiple friends.

John Gomez

Very Responsive, informative and professional service. I had a leaky kitchen faucet that need to be addressed quickly. The service tech was prompt and very helpful in giving me all my options for repair and explained all the details. Top notch service that's hard to find theses days. I would definitely recommend.

Terri Kunde

We had a backed up sink that froze up as well. Bless Isaac Klahn. Bright and early and on the job. Awesome young man. He knew what he was doing and got everything up and running properly. Hartlaub has been a great service to us the past few years . Just the best and 5 stars in our book.

Tom Hetrick

Had to have work done on Saturday which I knew would lighten my wallet...however, Andy did a great job clearing clogged toilet and tub lines. Very informative as he did the work, and neat and clean throughout.

Sarah Hunt-Frank

Clean, efficient and upfront with the costs. Andy Gomez was very informative and thorough.

Dave Vande Leest

They were very through in the inspection on our air conditioner and electrical system. I came into the conversation late and Andrew and Kate (?) were very patient in explaining everything they went over and what was done.

Tara Agnew

They came on time, explained the process, was gone within an hour or so. I was grateful.

Joe Steckelberg

I'm a first time customer. Very happy with their service. Isaac K. was very polite. Great customer service. I'll definitely use them again.

Steven Cvetan

Hartlaub's plumber, Issac called ahead and arrived early. When he called he asked where the proper place to park would be to ensure he would not get in my way. Inspection and costs were given prior to any work done. After the work was done we did a visual inspection to ensure that I understood the completed work. Service was performed efficiently in a polite manner. The second job I had done was electrical, my electrician was Joe. The office called ahead of Joe's arrival, Joe arrived in a timely manner, showed me what he needed to do and completed the job and informed me of what he had done. Joe was polite and very professional. I would recommend Hartlaub to anyone if they want to receive quality service. Hartlaub should be proud to have team members like Joe and Issac representing them in the field.

Jeremy Polcyn

Extremely professional, honest, timely and appropriately priced service. Very happy with what they have done for us so far, and will return to them for further service!

D. Seegert

Plumber replaced toilet and disconnected and removed old water softener. He explained what he was doing, answered all my questions, and completed all work to my satisfaction. Plumber was knowledgeable and professional. Thanks very much!

Laurie D.

We had Jack Hanley install our water heater last week, and he did a fantastic, professional job ~ we would highly recommend him for his skills and his personable manner. He made sure everything was perfectly installed, which was not easy since the day of our installation the weather temp was nearly 25 degrees below zero. He kept all walkways covered to prevent messy cleanup of our floor surfaces, and was a wonderful representative of the Hartlaub Plumbing firm!

Francis Langlade

We had a boiler put in. I can't express the value, the quality of materials, the professionalism of the sales staff and technicians, and the fantastic installation. It is a work of art!

Michael Behringer

Professional service with a personal touch. They helped my wife and I with multiple things around the house and were more than courteous. We had a family emergency during our dealing with Hartlaub and the team at their office sent us a card sending their prayers with personal notes from people in their office. Little things like that is why Hartlaub deserves to be at the top of the list for anyone's plumbing, electrical, or hvac needs.

Stephanie Grenzer

We were a 1st time customer----VERY HAPPY with the service we received!! Andy G. was our plumber and he was extremely professional, kind and did excellent work from start to finish. We had a few projects for him to take on and executed each request for us in one day. He was efficient and respectful of my mother’s home. Thank you for the help and we will definitely be reaching out for future service needs!

Sarah Montee

Our bathroom was in the midst of being re-renovated after the previous contractor basically ruined everything he touched. Our current contractor was hoping to at least salvage the bathtub, but that hadn't even been installed correctly and he wasn't entirely comfortable installing a new one (he was doing the floor and other things). As he was pulling it out, I started calling plumbers to see if we could get a new one installed asap; everyone was booking into next week. Then I called Hartlaub - and I'm so glad I did! First they said they could have a guy come out the next morning, first thing - then they called back and asked if we had the new tub yet and if they could have their guy come and do it that day! I was so grateful that our project could stay pretty much on track, despite the expensive snag... SUPER nice guys, prompt, and they did a great job. This time, I feel confident that the job was done correctly - I'm grateful for our primary contractor for being honest enough to admit he didn't feel comfortable doing it and grateful to Hartlaub for their OUTSTANDING service and sympathy to our situation.

Cari Lunde

Can't say enough about Jack Hanley and Erik Thode. They were extremely courteous and professional. They answered all our questions and then hooked us up with one of their licensed electricians. Have always used Hartlaub for all our plumbing needs. Highly recommend them!

Conni Rettie

The service I have received from all employees at Hartlaub has been outstanding. From my first phone call, to the work done at my house, I cannot speak highly enough of the professionalism and follow through. I am so happy to have found Hartlaub!

Christina Becerra

Our sales rep TJ was honest and informative. The workers that came to install our central air conditioning unit were all professional, courteous and very friendly. Working with their customer service representatives was also pleasant. We are so happy with our new system and look forward to many hot summers to come!

Chad Dibb

Andy was a true professional, he called when he was on his way and showed up 15 minutes earlier then what was scheduled. His work was outstanding and very reasonable as far as price. He also went the extra mile to do some work that wasn’t included in my request. I would highly recommend using Andy and Hartlaub for all your plumbing, heating and cooling needs. Great job!

Joe Schiller

From my phone call in the morning until the job was done. Everyone was courteous, helpful and informative. Thank you

Sylvia Williams

Easy to schedule & friendly staff. Jeff, our technician, gave me a few options for how we could solve our plumbing problem and then was able to get it done quickly and efficiently. Love that they call when they are on their way and also send text notifications. Would highly recommend!

Siew-Ai Koh

Our heating and cooling systems have been most professionally maintained by Hartlaub Plumbing for over 20 years. We travel often and they maintain a 24/7 watch over our sump pump system in case the pump stops for whatever reason. They have also done major bathroom remodeling for us to update our bathrooms. Their technicians are all well trained and know what they are doing. Very very happy with their service all these years.

Trevor kolupar

**Update** Hartlaub reached out to me to make this right. I appreciate the effort to win me back as a customer. They did replace the window and covered a portion of my outstanding bill which I do appreciate. Ultimately, I chose to go with a competitor but I have to give them credit for reaching out to me several times to make it right. **Original review** My nightmare plumbing problem only got worse using Hartlaub. My family and I have been dealing with sewage backups in our basement for months so I turned to Hartlaub to finally help alleviate our issues. I called to get an opinion on a main sewer line that I had another plumber inspect with camera, but they wanted to do it again. Andy, the tech, appeared super nice and honest about my problem and recommended a hydrojetting thinking it would clear the debris. All is fine until he calls me afterwards and I could tell in his voice he wasn't confident my problem was fixed. The next day I go downstairs to see another pool of sewage on the floor. I'm not sure how but the problem appears to be worse than before. I call Hartlaub and talk to Andy again who suggested some type of de-scaling. Again, another short term or no fix in my future. I finally say I need this problem to go away so he quotes me for a partial sewer drain replacement. I go outside the next day and notice one of my exterior basement windows has a huge crack in it. I know it was them because my baby sitter mentioned how much trouble they had opening the window. So not only did my problem not get alleviated, the techs didn't bother telling me they cracked the window. I don't know if they thought I wouldn't notice? I call Hartlaub and they dispatched someone to take the window out same day. Andy calls me and apologizes and admits he knew it happened but it wasn't him. How can I trust these guys to advise me to do the right thing and trust their expertise if they tried to hide this from me? Also, the quote to replace a part of the drain was outrageous (almost $10,000). So not only have I spent nearly $600 on a repair that hasn't fixed the issue at all, they sent me the invoice for the remaining $600. The window was finally replaced yesterday, nearly a week after I told them about it. I got a quote from a very reputable competitor nearly $3,000 less to replace the whole drain, not just a part of it. I would not recommend Hartlaub after this debacle.

Paul Henning

Andy called before the appointment, inquired about parking, and even offered to bring coffee (I'm not used to the five-star treatment). He was friendly and detailed throughout the appointment. He wore shoe covers, and used a mat protect the floors and maintain a clean working area. Overall, the service was excellent.

Susan Olson

Call prior to 2 hour window and keep appointment time. Efficient, knowledgeable,friendly, and polite. Very pleased with services.

The Other Guy

Jeff was very professional, courteous, and helpful in scheduling the work I needed completed. My main two shutoffs for water inside the house (before & after the meter) were broken, one leaking, and the water meter itself was leaking. Due to the curb shutoff being inaccessible, he worked directly with the City to schedule when to work together to complete the project. Considering the effort involved, he did it quickly and efficiently; and the cost was reasonable considering what had to be done

Cindy Ovo

In selling my parent's home, the new owners required some plumbing repairs in a quick time frame. Andy was very professional and did an excellent job for us. The fact the team could schedule us in so quickly was amazing. Thank you!

Janice Finley

I was a first time customer and I would definitely use this company's services again. I really appreciated Kyle's prompt and excellent service in solving my plumbing issues. He explained things very clearly to me, offered helpful suggestions to keep my drains clear, installed a high quality toilet, and left my place neat and clean. I am grateful to have found this company while searching the internet.

Alan Holtz

Bradford Irby was courteous, professional , thorough and fast. It was a pleasure having him fix our kitchen sink drain. Thanks Bradford!!

Adam Agen

I needed a plumber quick....Mike was kind enough to help me over the phone to get a leaky valve stopped, and Jeff came out and did a great job fixing us up. Highly recommend.

Amber Lischka

Bradford did an excellent job fixing a clogged pipe in my house today. Not only did he fix the problem, he did a great job educating along the way so there were no surprises. I was also very happy that he gave me some preventive tips so I hopefully won't have to call about this issue again in the future!

Amanda Gomez

Rick came on time for maintenance / cleaning of our ductless mini split system with a professional and warm smile. He greeted me and my small children cheerfully. He got right to work and was very respectful of our home, covering his shoes each time he went in and out and was careful with ladders and tools around the kids. He was thorough and efficient. He did a great job and I wouldn’t hesitate to request him next time. Having services done in our home with small children (one with autism) can be very stressful but Rick performed great service and was very considerate and conscientious of all I had going on during a busy morning too. I highly recommend Hartlaub . . . service can’t be beat!

Stunna Jewel

My pipe under the kitchen sink started leaking badly Saturday night. I called Monday morning and they were able to fit me in on Tuesday. Jeff was awesome. Very professional, kind, and he explained everything in detail. I also appreciated that he checked the remaining pipes under the sink to ensure there would be no further issues. I’ve worked with Hartlaub in the past, they are always great, and very reliable. I don’t hesitate to call them first.

Jamie Wilson

Hartlaub and Jeff were great! He explained what he was going to do along with the costs before anything was done. He kept me in the loop throughout his service. Very professional and I will recommend Hartlaub and Jeff to friends and family!

Michael Hasenstab

We've used Hartlaub several times for work at our home. The work done by their service people has always exceeded our expectations. The plumbers (we've also used them for electrical work, so this comment covers that as well) always call ahead, text a photo of the technician and arrive on time with all the tools and parts needed for the work. The work is completed very professionally and to a high standard. They take steps to protect our floors and the work area. Top quality company with top quality employees. Shout-out to Jeff Ratajczyk for excellent plumbing work.

Henry J Arnold

Isaac Did a great job everything looks ok.

Brian Thayer

Andy at Hartlaub was friendly, knowledgeable and patient when he came by on a Saturday afternoon to replace our primary sump pump and backup system after it stopped working and flooded part of our basement. Iwould not hesitate to call Hartlaub in the future if I need any of the services they provide.

Ken Kessenich

Great service, explanations and product provided

Kelly Marr

I will definitely use this company again. Isaac and Jack were very professional and they completely the work quickly. I was thrilled that it was done so soon after I called. Dont hesitate to call Hartlaub.

Courtney M

Excellent service! Top notch and caring employees! Got a new sump pump after floods in the area. Came the very next day after the heavy rain to install sump pump. We were so grateful they squeezed us in during such a busy time. Also went with them for our new furnace and we are very happy. Front desk is wonderful too! You can tell they genuinely care about their customers. Just an all around awesome experience. We are going to be long time customers for sure! Shout out to Kait, Pat, Andrew, Eric and Jack!

april liberski

When our hot water heater suddenly went out we called Hartlaub and they were available to come out the very next morning. They sent Isaac was the most friendly, knowledgeable, thorough technician we have ever met. He made sure we knew all our options and understood. He exceeded our expectations. We will be telling everyone about our great experience! If we ever need plumbing, we will use Hartlaub and making sure we have Isaac!

Nathan Musial

Origionally from the city and not knowing much about wells, septic systems, water softeners and sump pumps; Jack took the time to answer all my questions while explaining how everything works. Definitely a professional making it a comfortable experience for me!!

rose deutsch

Wayne was very personable, professional and explained everything he did. Hope to have Wayne again for our spring tuneup!!

Arman Baughman

We had Isaac help us today. He was great at contacting us and letting us know when he was going to arrive. He found out the problem before he got to our house and made sure he had the correct equipment when he got here. He was pleasant, professional, and very easy going with the chaos of children and pets in our house. He took the time to give us multiple quotes and fully explain the problem, different solutions, and the membership program. He also explained all of the various services you offer and I was very excited to hear that Hartlaub can actually help fix/maintain all of our major items in the house. Also, we are planning a bathroom project in the future and he told us Hartlaub could help us with that also. I was EXTREMELY happy with the service we received and I think we found our "go to" company for future maintaince and repair needs. Thank you for such a great experience

Kathleen Sauer

People are friendly, and really try to accommodate your needs when something goes wrong.

KJ Dittrich

Isaac, our technician, was very knowledgeable & his workmanship was of good quality. Brian, the manager, took time to explain procedures, protocol, pricing, etc., to me. He was very thorough, kind & compassionate. In the end, we were very satisfied.

Arthur Flater

Great job- Nice tech, fast response, was careful about our house. Explained everything in detail. Fixed the problem

David Wilkinson

We had originally had an inconvenience with Hartlaub, but Deb was very helpful when we called. She showed compassion, an ear to listen, she was careful to explain things and overall she showed integrity as a worker. At first I considered taking my business elsewhere, but Deb changed my mind to call Hartlaub again if we have any more plumbing problems, due to her willingness to serve and be someone who serves the customer. A friend of ours recommended Hartlaub because of the service, but I would recommend Hartlaub because of Deb. She knows the business inside and out and is doing the best to serve the customer.

Hilary Korb

I had a great plumber named Bradford. He was helpful and personable. He answered all of my questions and explained things in a way I could understand. He went above and beyond to fix what we needed. This company even talked us through what to do after business hours. It was a stressful situation that they helped make better. I highly recommend them. Will call them again. Thanks so much!

Morgan Webber

Isaac was very helpful and knowledgeable. Very satisfied.

Matthew Wanke

Always great service from Hartlaub, we have used them several times

Nathan Hennlich

Fantastic I would never choose another company in my left time!! Issac was a tremendous help!!

Nancy Riggs

Simply great service.. Angel knew what he was doing and fixed the downspout issue very quickly. Explained what he found and recommended the next step to resolve the actual problem which was tree branches. Would and will have him back to remove tree branches. I highly recommend him. Pricing was good and fair.

Dennis Torpy

Outstanding trade professionals and customer service experience. Same day service, phone call and text notification of arrival time along with vehicle status tracker. Once here Isaac and Nick made quick work of a new water heater install. Fair pricing and great workmanship. Would definately recommend!

Charles Stoianovici

Very professional! I called several companies and none of them were as professional, curteous, and well organized as Hartlaub. Isaac came in and did a fantastic job fixing the plumbing issue I had. Great price, great service!

Alicia Moore

Great emergency service by Jack today. He was on time, explained the process from start to finish. Will definitely be calling back to have the furnace serviced. Thank you!

nicole brenzel

From Anne Marie, Dawn, Lilly and the front line to Brian, Matt, Eric & Alex we couldn’t have had a better experience. They answered every question & were a pleasure to work with!! Hartlaub is our new “go to” company! And we love our clean vents!! What a treasure hunt to see what the new super van sucked up:)

Joy Schluckebier

Very Professional. The technician, Jeff Ratajczyk, was kind, courteous and knowledgeable. He went above and beyond explaining the process and expectations of the system. I highly recommend Hartlaub.

Kristen Knox

Despite it being a stressful time for me, the Hartlaub staff did an excellent job at making it a very smooth process. My furnace went out on a Friday afternoon and they were over Saturday morning to install a new one. Pat called 15 minutes prior to arrival. He offered to bring me additional space heaters and hot coffee! They put down runners and wore shoe covers to keep things clean. I would highly recommend them for all of your HVAC and plumbing needs. I would not hesitate to call them again but hopefully it won’t be for awhile!

Mari C

This company is bad in the worst way. I don't just mean bad as in typically bad. I mean borderline illegal scam level. Their responses to the one star reviews resembles gaslighting. When I called to complain I was told that they are the type of company who has integrity and that they can bring their dogs to work. Something that is completely beyond the point. Chuckled when I saw their company photos involve pictures of dogs and some underprivileged kids while they engage in unethical practices. I'm sure the response here will mention integrity. Dig through the reviews here and it's either one star or five star reviews. Whenever you see this type of situation it's suspect. Look more closely at the five star reviews. Most of them written from first time reviewers. Also please take the time to read the one star reviews. I will be making a consumer complaint and I urge anyone who have experienced issues to do the same. Also if this was a home Depot reference please take the time to contact them. Eagerly await their strange gaslighting response

Kathy Hart

3/13/2019 When I recently needed a plumber, Hartlaub Plumbing sent Andy and Angel to attend to my repairs. They were friendly, professional, knowledgeable and efficient in assessing my needs and achieving a pleasing end result. I chose Hartlaub Plumbing because they are near my home and have excellent reviews. They have outstanding employees in Andy and Angel and I would definitely recommend them. Thank you for the wonderful service that sometimes is so hard to find.

ivery montgomery

Just a great experience and a superb job from start to finish.... Pat kept me up to date on every aspect of the job. I really appreciated was the price. What was started at the beginning is what you pay I paid at the end.... Just a SUPER JOB!!!!!!

Kathy Setz

I had a great experience with Hartlaub taking care of my nonfunctioning sump pump. I called in at an early morning time & someone was out by 9:00. Andy Gomez was so efficient not to mention very pleasant. He told me what he was doing & replacing with detailed instructions on checking out my new pump. I would have signed on to the service contract if it wasn't that I was already locked into another agreement. I will recommend Hartlaub to anyone needing their services.

Christopher Phillips

We have had a furnace that has been on its last breath for quite some time, and I had spoken with Mike Hartlaub several times, and we finally pulled the plug after some safety concerns with the furnace in regards to CO leaks. The scheduling department contacted us immediately, and got us on the schedule for the week after.

Randy Streubel

Andy was a very nice guy. A great worker too. Very pleased A little pricey, but I'm willing to pay for good service...which I got.

Pasquale Fedele

Experience with Hartlaub was nothing short of amazing. The amount of detail put into their write ups and up-to-date information was great. Isaac, the plumber on-site, was particularly great, friendly, and simply knew his stuff. He did a great analysis on everything and definitely earned my trust. Wayne also visited the home and did a great job inspecting the HVAC system, noting details reviewing everything with me. Wouldn’t think twice to use them again and I’ve already reached out for more work to be done.

Chris Rymer

OUTSTANDING! From the online chat, to the outreach phone call, to the service installation.....we can't "Thank You" enough! You are truly there for your customers. Keep up the Great Work!

Chris Calhoun

Both TJ and Pat were very knowledgeable and professional. I really enjoyed working with them and will use Hartlaub in the future because of my experience.

Betty Staples

I had a new garbage disposal put in. Service was prompt, efficient, clean, quiet and fast. Price was a little higher than I anticipated, but I am hoping it was worth it. The unit is very quiet, and I am happy with the results.

Larry Foy

Wayne the HVAC expert was very helpful with our regular air conditioning service. Was very thorough and gave me a clear explanation of his work. He helped me locate the humidifier setting on our thermostat which is not easy to find. I was very happy with Wayne's service.

Perry Pace

Andy did a great job on fixing my toilet and installing laundry faucet on time and thorough

Jackie B-G

Angel and Bradford came out to review my sump pump drainage problem. They were professional and took the time to answer questions and explain everything during the quote process. It was refreshing to be comfortable and informed in big project quoting situations. No pressure, just questions answered and ideas shared.

Wesley LaCount

The plumber sent was friendly and seemed to know what he was doing. The old plumbing was incapatible with a new dishwasher and hopefully his updated plumbing work will have corrected that problem when the new appliance is delivered.

Tricia Jene

Isaac was very professional and diagnosed our plumbing problem very quickly. He took the time to explain everything thoroughly and explain the costs involved. I thought the charges were reasonable.

Eric Seflow

My washer started to give us issues so my DW and I decided to downsize the footprint and get a stacked bu we needed to get the electircal service moved first. I got a referral from Home Depot. I picked Hartlaub. We Told them that we have not picked out the washer/dryer yet they said yet and they said no problem The guy came in and took a few pics and asked if we found I dryer and I said no. (I know nothing about washers/dryers) he said that we would not be able to give an estimate at this time until we knew the type of plug needed. He Charged us $100.00 We Found a gas one and called Hartlaub and they said no problem and came out and used the 100.00 form the last time they came. (remember. Last time they did not give my any kind of estimate.) Well to not make a long story even longer, The plumber came out did it for $646.00 and the $100.00 I guess was a tip. Will never go with them again.

Kim Konopacki

A mix up with scheduling for a routine maintenance call was quickly and pleasantly resolved. The technician called to give me a heads up that he was on his way. He was friendly, knowledgeable, informative and honest. I ALWAYS appreciate a service that respects customer's homes enough to have their people wear booties over shoes in the house!!! Hartlaub will be our go to for plumbing, heating/cooling, and electric.

Eileen Wilson

I'm very pleased with Hartlaub. They honored a price they had quoted me during an earlier service call, they were very prompt in answering emails, and the 2 staff members working at our house today were professional, courteous & thorough. As much as I hope I never need their services again I know they'll be at the ready!

Tyson Kuhrmeier

I had a maintenance plan with Hartlaub. They did good work and were attentive when I called. They were also kind when I asked to end my maintenance plan early because I got a new furnace and an A/C with another company. They get three stars because while the product and service is great, Hartlaub is extremely expensive. As a result, I ended up having another company install my furnace and A/C.

Erica Kloppenburg

I had a great experience - the technician, Andy, was very thorough in explaining the options available to me. He presented me with different scenarios, and the pro's and cons of each. I was impressed, and would use them again.

Lois Radke

The repair gentleman was polite and efficient and proceeded with the task quickly and accurately. The gentleman who came here prior to this time was extremely rude and didn't provide me with an invoice.

Julie Goodlad

Jeff was very knowledgeable and spent time explaining what was going on. Was fair pricing for weekend work. I would call them for all my plumbing needs!

TJ Ulick

Absolutely love being part of this amazing family! Everyone is integrity driven and quality is second to none!! Our core purpose is to help everyone of our customers live in greater safety and comfort! The work we do at Hartlaub Services is essential because we're not just simply in the service business we're in the business of improving people's lives each and every day! I'm proud and excited to have the privilege, to wake up each and every day and say that I am a part of the Hartlaub family!

Janet Stephens

I continue to be impressed with the services of Hartlaub. Highly recommend them for plumbing, HVAC, etc.

Garrett Forkner

I was impressed with Hartland. Their communication and timing were great. The work Joe did was good and his professionalism was excellent. I was only surprised by the price. I didn’t have a comparable price, but it seemed a bit high. Still had them do the work!!

shawn lynn

Repairs done with Kevin and was very impressed with the knowledge, explanation and especially the courtesy of his work. Would gladly seek you guys out for future needs!

Jasmine Rauth

We had an emergency on Sunday and Jack came out to us. It was $199 for them to just come out and and additional $289 for the ‘snaking’ that we needed. Jack was polite and got the job done in a timely matter. He even called before hand to see if I wanted a coffee or anything! He went above and beyond and provided excellent service.

MARC KNUTSON

I had a very good experience with the company. From the receptionists to Jeff the technician I was informed of the work needed and led through the process. I really appreciate the work they did and how quickly they were able to make it out. I would highly recommend them

Bill Murray

Isaac who came out to fix our water heater did a great job. Clean courteous and professional. Great at explaining what he was doing and very quick. I'd definitely use him again. Update: the joys of Living in an old house, had to replace a pressure tank for the well. Jeff did a great job. Fast and clean. Again, great service. Updates 3 & 4: great service on the A/C replacing a contact switch. And also moving a drain location for a shower and roughing in some plumbing. Andy did a great job and worked to get it moved up in the schedule. I’m glad I got them to do it although I’m very handy around the house.

Brandon Lueck

We’ve had work done by Hartlaub a few times. The service is well done but the customer service not so much. Trying to call into the office and ask question you will be constantly interrupted and made to feel stupid. I think we’ll go elsewhere for future service.

Jim Prentiss

We had a great experience with Hartlaub. At about 7:30 in the evening we noticed a leak in one of the water pipes. Isaac K arrived within an hour, and had the leak repaired within another hour. He was professional, friendly, and delivered thorough high quality service. I'd highly recommend Hartlaub to others. Thanks, Isaac!

Christine Taber

Bradford and Jack were prompt, courteous and thorough with my options.

Charles Banks

We had Hartlaub come out to work on a potentially chronic issue with our bathtub and do a plumbing inspection as part of a contract we signed with them. The service tech. that came out, Jeff did an excellent job of documenting everything he found as he worked on the faucet. He explained to me the several areas that could cause it to leak and why he felt it started to drip for a second time. With the work he did I am comfortable that it may not be a chronic issue. On the inspection Jeff explained what he was looking for on each device he inspected. Because of the questions I asked, he even took the time to explain how a few things work. There were a couple of items he could have easily "sold" me on that they needed to be repaired now. Instead, he assured me they did not have the potential to cause a major issue, but that I should only be aware they may need to repaired later. On everything from contacting the office for the appointment to the work, and attitude, of Jeff I would highly recommend Hartlaub.

K Johnson

Jeff and Eric did a nice job installing our new well tank. We also used Hartlaub to install our new water heaters. We have been using them since 1998 and they have always provided great service and helped us when we were in desperate need for plumbing assistance during the years. An addition to this review for 3/16/19; we had to call Hartlaub again for a projected plumbing disaster with our sub pumps. Andy came out within an hour from our call to deal with the problem. After examining our situation with a frozen outlet pipe, he checked with other members of the Hartlaub crew to see what could best resolve our issue, which proves how well the company technicians work as a team. Luckily, before he and fellow technician Eric were going to install a temporary disbursement outlet, the ice broke on the existing piping and the water was flowing out. Andy had previously chiseled away enough of the ice to allow the flowing water to break through. He and Eric had stayed passed normal working hours to address our issue. We were very pleased with their work and dedication to getting our problem resolved.

Daryl Olszewski Sr

Andy Gomez did a great job of searching for a leak from a second floor bathtub. He cut only a minimal hole in the first floor ceiling. Minimal dust from the sawing and he cleaned up everything very well. The leak was from tub overflow into cracked grouting. Easy to fix. Glad he took the time to search all the possible leaks. Would definitely call again for any plumbing need. Andy was prompt, courteous, professional, and offered helpful advice.

Michael Koerner

Andy from Hartlaub was thorough and polite. The work was done quickly and he solved the problem of the pipe noises. He also identified a problem with our new toilet which will be covered under warranty (installed by another company). I highly recommend Hartlaub Plumbing.

Samuel Reed

Andy came out on a Sunday and made quick work of a faucet replacement. Was probably only an hour from when I called to when he knocked on the door. Friendly guy - hard to argue with the results.

Barbara LaSee

Recently, I had Isaac Klahn, a plumbing expert from Hartlaub, fix four different plumbing issues at my house. He was professional from start to finish. Isaac told me that first, he would assess the problems and then would give me a written plan which included both “the very best option” and “the great decision”. Each option included the price. I chose the “the very best option” and he immediately went to work. When he was all finished, he showed me his work, and explained how everything would work now. Each area was cleaned up, and the price quoted was what I was charged. The entire experience was positive and I highly recommend Hartlaub Plumbing, Heating, Cooling & Electric.

Karen Fockel

I was very pleased with the people I worked with, including Mike and Isaac. I found them through the Yellow Pages and needed their help right away, as I had an active water leak inside my house. Mike came on a Sunday evening to make sure the water was turned off properly, which gave me great peace of mind. Isaac came the next day and was very knowledgeable, courteous, and explained what he was going to do and the cost. He was very efficient and fixed the leak in a very timely manner. I highly recommend them as they were very dependable and did exactly what they said they would do and were punctually.

Lawrence Bugni

I had to replace the utility basin in the laundry area and was told by two companies it would take 7-10 days to get here. I phoned Hartlaub and when they heard I couldn't do any laundry a plumber was over the next afternoon. Andy examined the problem and advised that my 90 year old pipes should be replaced when the new utility sink was installed. The estimate was reasonable and four hours later Andy had completely modernized my set-up. The work was sturdy. looked good, and gave me more room to work. I can sincerely recommend Hartlaub for its quality of work and consideration.

Cheryl Clemons

Isaac was excellent! He was polite, personable and very professional. I would not hesitate to recommend him and Hartlaub Plumbing to everyone!!!

Kristi Kaiser

Great service! Prompt arrival, clear explanation of the problem and how to fix it. Even replaced a bathroom faucet same day when it developed a leak while they were out at my residence performing other plumbing services. Issac and Bradford were very professional and knowledgable and will definitely request them for future plumbing needs.

Shawn Dean

Very prompt, professional. Explained in full detail what they were doing and needed to do.

P Weber

Highly recommended by a co-worker... The technicians were polite and informative and they got the job done in no time and cleaned everything up when finished. I asked about cost when I first called in for the appointment but was told that will happen on the appointment day? Makes it hard to shop around for pricing. Before they started the work, the technicians went over everything with me for the sink and dishwasher hookup and two repairs needed. I had a dollar amount in my head but was shocked to hear the actual charges $,$$$. All in all, jobs are done and I’m happy.

Tamara Hellgren

Hands down the best experience with a plumbing company I've ever had! We bought a new (very old) house this spring and have had Hartlaub over 3 times, one of which was an emergency when water was coming through our living room ceiling. Isaac was able to diagnose and fix the problem within hours on a Friday night--what a huge relief! We've also had our ancient water heater replaced and a clogged sink repaired. On every visit Hartlaub was extremely courteous, professional and most importantly good at what they do! The situation, estimated cost, and step by step procedure are all explained in layman's terms which really helps. Hope we don't have to call them again for a while, but they will definitely be our plumbers of choice going forward!

Charles Ferreri

We have used Hartlaub plumbing for quite a few projects in our home. All of their Service Technicians have done outstanding work for us. We have had Andy Gomez for a lot of our work and he does a great job of doing the work and explaining every step of progress.

Peter Pherfinion

Outstanding service and quick response. Both Andy and Wayne were terrific in solving our heating and plumbing requirements and tenacious in making sure things were running and operating to our satisfaction. Great company, you can't go wrong!

Julie Pacheco

Had a leak in a temper tank on a Saturday night at 10:00. Got the water turned off and they can on Sunday morning. Jack( our plumber) call before arriving and asked if I need a coffee before he came. I will be a life long customer. Thanks so much. I have water.

Barbara Verbos

We've used Hartlaub several times over the past year or two and have always been very satisfied with their service. They are usually available in a couple of days, show up when supposed to, and perform the job quickly and efficiently. I would definitely recommend.

Brenton Roberts

Great experience with Hartlaub today. Bradford was very thorough in the work he completed and walked me through everything he did. Would highly recommend their services to others.

John Lundstrom

Excellent, timely service; very capable, friendly and careful technician; would certainly recommend Hartlaub to others.

russ kuenstler

Great fast service

Joel

We needed a vent pipe moved. And it was on short notice. It didn't seem to be any trouble. Other places we called we're booked a week or two out. We said we were on tight schedule with our kitchen remodel. So they said they would squeeze us in. They sent over Isaac. He called us 20 minutes before he was gonna be there. He was right on time. He offered to grab us a coffee or sandwich if we wanted cause it was around lunch time. We declined. But knowing he was going out of his way for us. That makes you feel that much better about the company. He did a great job and we would definitely use Hartlaub again.

Goran Zadrima

Jeff and Isaac did fantastic job. Extremely profesional and genuine. A+ Definitely recommend these guys!

Michelle Miller

Both Isaac and Nick were very professional and knowledgeable about the issues we were having. They also made me feel at ease and comfortable through the whole experience. I will definitely have them back again!

Amy Klahn

Hartlaub is an amazing company! Isaac has been at our house many times. He has a great personality and sense of humor. He treats our house like his own and our kids love him! Best service company, period!

HVAC Calendar

Bradford was amazing!!! Great plumber:)

Konrad Cookingham

Extremely pricey for furnace repairs. I paid over $300 for a repair and the furnace was still not working! To actually fix the furnace they quoted over $1,300 to replace the board. Turns out the technician quoted the wrong board, but for $140 am hour you would think they would be better trained. Watch some YouTube videos and you can do most of the repairs for yourself much, much cheaper. I replaced the board for less than $300

Isaac Federspiel

Isaac (plumber not me) was great. Handled my very needy, overbearing dog well. Shower drains much better now.

Maureen Catania

Bradford and Jeff were great! thanks for the service!

Karen Freitag

I learned of Hartlaub through the ProReferral program at Home Depot. I prefer to support companies that have been reviewed by Home Depot, as I know they are very thorough in the qualifying process. As soon as my request was entered, I received a call from their office. We set up an appt., which had to be changed by Hartlaub, due to unforseen circumstances, but Ann Marie was very professional in explaining the situation and working with me to schedule another date. My next appt. was scheduled and I received a call from tech Jeff, advising me that he was on the way. I appreciated the heads-up! When Jeff arrived, he put shoe covers on (thoughtful) and inspected the job, which was installing a new bathroom sink fixture and a new shower fixture kit. He informed me that the P-trap for the tub, was not up to code and explained what type of problems it could create. As I had experienced problems with drainage, it made sense to have it updated as well. The tech was unable to start the job that day due to the time needed for the work, but still checked with the office and another tech to see if it was possible. We planned another day, where they could get started early and attack the job with two techs versus one. On the day of the install, three techs arrived! Eric, Angel and Issac. All wore shoe covers as they went in an out for tools, etc. They arrived at 9 a.m. and I had errands to run, but felt comfortable leaving them in the house while I was gone. I came back in the afternoon and they were wrapping up. The areas were being cleaned of any debris and even wiped down (the tub) with a cleaner. Eric went over the work that they had performed and showed me that everything was functioning. To confirm that there was no residue, or air in the system, he checked the kitchen sink faucet, which he tightened and cleared of mineral particles (thank you)! I was satisfied with the work and with the consistent communication provided by the office. Ann Marie did a great job of explaining their service program for HVAC tune-ups, service etc. I appreciate everyone's professionalism regarding the service I needed. I work with pro's everyday and will make sure to mention Hartlaub to my associates and customers. Thank you for a pleasurable experience!

Geri von Brauchitsch

Great service with easy to uderstand explanations!