Reviews of Comfort Control of VA Inc. Heating, Air Conditioning, Electrical, Water Heaters (Electrical Technician)

Janet Dolan

David is always prompt, friendly, professional, and knowledgeable. He works quickly, and also takes time to explain his work, and the condition of the AC and heat systems. A very good guy and excellent representative of his company! I highly recommend him.

Kiana Raines

Wonderful and quick service. They were flexible with scheduling and did a thorough examination to identify the problem. I'm relieved to have one more thing checked off on my homeowner journey.

jeff harig

If I could give zero stars I would. Technician came out to fix an issue with my propane furnace that wouldn't light. Without testing anything...shined a flashlight on the system and said it would be $245 to pressure test the gas line and clean the pilot jet. Not sure what the initial $109 diagnostic was supposed to cover...for some crazy reason, I thought it would cover some actual diagnostics. The technician was still a nice guy, even though I was a bit of a jerk at that point. He made a point of coming back to my house to plug a wire back in so that I wouldn't have an inoperable hvac system. Found another company to come out and do diagnose my system problems. He spent over an hour doing the pressure test, cleaning the pilot jet, using his volt meter to test all of the solenoids on the gas valve, and using his inspection camera throughout the entire heat exchanger...all for $89!!! When he realized how many parts would be needed to fix my furnace, I decided to replace my entire system (built in 1988, well beyond serviceable life). Too bad Comfort Control didn't instill me with trust or they could have had made a nice large sale.

RICHARD N ARTIE SABANDO

For honest, efficient, professional, great work ethic dependable,and affordable service we highly recommend Larry and his team of professionals! We are extremely pleased with the services and products Comfort Control of Virginia provided. We will be life long customers and will be calling on Larry again for our investment properties when we need these services. Thank you so much! Richard and Artie Sabando

daddiov

I checked with other companies to have heat pump and furnace installed. Comfort Control offered the best value for the price. Larry, the owner was very knowledgeable and offered the best service and equipment at a fair price.

William Neely

We called Comfort Control about a year ago to have our gas fireplace replaced. We were, and are still happy with our new fireplace! Dave was skilled and efficient with the installation. Since then we have called Comfort Control for an air conditioner problem, some electrical work, and even a hot water heater replacement! They are always prompt, knowledge, experienced and professional. We have been so happy with their work, we purchased a service agreement, so they will now check and service our heating/air conditioning units, fireplace, and hot water heater in the Spring and Fall to make sure everything is working properly. We highly recommend Comfort Control!

Marty P

I purchased my home in Stafford a couple years ago and had not had the air conditioner serviced since my move in. The house is approximately 10 years old, and I noticed last summer the AC wasn’t cooling the house as well as it did the year before. I contacted Comfort Control to have them service my AC this spring. David, a Technician for CC, tested the first unit and determined it was fine. He tested the other unit and quickly determined that the coolant was so low there had to be a leak. After his explanation of the pros and cons of refilling the coolant and having it leak out, I decided to replace the unit. Additionally, David spotted where my water heater was rusting from the inside out. I decided to replace it as well. Fortunately, CC was offering interest free financing for 36 months on the units. David explained everything involved in the removal of the old units and installation of the new ones. On the day of the installation, David and a fellow Technician completed the work without a hitch. What I thought was going to be an all day job took about 4.5 hours. They took all the old stuff along with the packing for the new units. You would have never known they were there except for how quickly the water got hot. Based on this experience, I would recommend Comfort Control and David to other home owners.

Smithly T

Larry is amazing! Very professional, priced fairly and very flexible with my husband and I schedule. I've contacted several contractors and Larry price beat them by a long shot! Larry was very honest about what I need to convert my garage into an office space. Larry and his team installed a mini-split which I love!!! Larry even installed a few outlets at a discount rate as a bonus!! I can't say enough good things about this company!

Tesha Smith

Larry is amazing! Very professional, priced fairly and very flexible with my husband and I schedule. I've contacted several contractors and Larry price beat them by a long shot! Larry was very honest about what I need to convert my garage into an office space. Larry and his team installed a mini-split which I love!!! Larry even installed a few outlets at a discount rate as a bonus!! I can't say enough good things about this company!

Dennis Couturier

Cannot recommend higher. Larry is an obvious professional who is a master in his industry. In my new-to-me home, a circuit breaker had recently began to trip each time I turned on the hallway light. I thought I could fix it myself. I replaced the breaker, then the light switches, even dropped the light fixture. Didn't electrocute myself, but the breaker was still popping. I dug through the internet and found Comfort Control. The office manager was professional, and scheduled an appointment the very next day. Larry introduced himself, asked questions, and made sure he understood my concern. He explained what he would need to do, and what the cost would be. He found the cause, and fixed the issue in a flash. I'm glad I called, and grateful for his assistance.

Rick P

I've been with Comfort Control for about 5 years now and for me its been a wonderful relationship. From the installation of my new heat pump/AC back in 2014 to my bi-annual check up visits. My tech for the last couple of years has been Dave and he's very professional and efficient and a real nice guy. After each check up when I get the ok from him... I know that my heating or ac will be fine that season. Highly recommend.

Thea Musantry

Not only did the technician "Larry" attempt to charge $291 for a "faulty blower relay"; he was unwilling/unable to effectively communicate the "problem" to me when requested. Thereafter, I declined his services, still having to pay for a $109 service fee (to learn that I shouldn't trust his work/ethics). I called for a second opinion and had an Electrician come in. Within the hour, SHE found the TRUE problem was from faulty eroded leads connecting to the capacitor (which was NOT what Larry had proposed) and fixed it with $5 dollars worth of supplies. That said, I will NEVER recommend Comfort Control of VA, Inc. to anyone in the future.

Marjorie Cochran

My introduction to this company and it'sowner, Larry, was during an air conditioner crisis. He came as he had said, he made the necessary repair on the same day...a gift! I have since had the water heater replaced and have a service contract with them. I can whole heartedly recommend this awesome company.

scott melcher

Great Company! A different HVAC company had informed me that my coil was bad and I had no option other than to replace my entire 7 year old system. I called Comfort Control of VA for a second opinion. They were able to send a technician the same day and replaced my coil within 48 hrs. System is running great.

Susan McAlister

Excellent service! Excellent value! Local and easy to get in touch with!

Boris Simkovic

Excellent prompt service, even though a bit pricey, but saved us alot of grief by fixing and diagnosing the problem two hours of making the initial call. Would use again.

Teri Ross

Been with Comfort Control for a couple of years now. David is our technician and does such a great job for us! He’s friendly and always explains things well so that we can better understand our HVAC system. Great company with terrific customer service.

Sharon Glasgow

We cannot rave enough over Comfort Control. They’re trustworthy, fast, honest, professional, knowledgeable, excellent on every level. We highly recommend them.

Kimberly Nagel

Larry was informative and thorough. He quickly diagnosed the problem with our AC and provided straightforward answers. AC was repaired in record time with parts from his truck! No more sweating on a July day with no AC. We will continue to use Comfort Control of VA for all our HVAC needs.

Marcus Zinger

Awesome! Awesome! Awesome! Larry repsonded to our cal within 2 hours. Gave us lots of info and options. When we decided to replace our 20+ year old system, he gave us quotes on two systems and thoroughly explained both. Then he had the new system delivered and install the following day - all in less than 24 hours!

Nicole Dixon

We've used Comfort Control for years. Good service and pricing.

J Douce

I am a business owner and I expect other professionals to be somewhat as customer service oriented as I am. Unfortunate to say, having high standards leaves me often disappointed, and this case is no different. Submitted a claim through my home warranty for a rental property that I own. The contractor calls me for his prompt payment of the service fee, when he arrives at the property. I will say he was on time, and the scheduling was easy. But that's where the good experiences end. I requested that my receipt be emailed to me for my records. You call me for prompt payment, then reply with a prompt receipt. His excuse for not sending the receipt was that he wrote the email down incorrectly. You have my number call and confirm what the correct email is, or simply text me the receipt. It's several hours later and I had to text him to find out what the diagnosis is with my property. I'm 5 hours behind him, so I text instead of call. He states it was late in the evening that's why he didn't respond, and that he doesn't contact the home owners until he submits the claim to the home warranty. You see Im a concerned home owner trying to provide the best service for my tenant. Why not contact me after the inspection with your findings, letting me know in a brief call or text what your findings were, and you will follow up with me with more details after speaking with the warranty company? I had to contact the tenant, who was already stressed out to find out what was going on. I forwarded my email address for the service fee receipt, still have not received it. The warranty company says they still have not received a call detailing the diagnosis. I question the integrity of his diagnostic process. Update... Got a second opinion after it was reported by Comfort Control to my home warranty they could not find the problem, and that it was an issue that was caused by water damage, which means my warranty would not cover it. The second company found and fixed the problem, charged no service fee, and informed my warranty company it was not due to water damage as previously stated.

Wayne Wilson

David came out and has been the service technician since last year. Performed spring service made recommendations regarding future failure and made the repair to save me time later. Thank you Comfort Control

Linda Porto

He was very nice and courteous efficient we’re all fixed highly recommend your company !!

Christopher Byrd

Had an emergency and Larry was prompt and exacting with the problem and solution. work was done without a return visit and all is well with the kids and grandkids.. would and will recommend 5 stars

Jason Ausley

Fair pricing and fast installation. I was looking for a small local company and I highly recommend this one. I was even able to take advantage of 0 percent financing through them. They made choosing the right system easy with a tablet application. I wish the best for this company and hope they can grow. I'm not a big franchise fan if you hadn't guessed. Thanks the new system. It will definitely help the value of my home when I sell later next year.

Aaron Doty

Fast, efficient. Just like we want an air conditioner to work.

Shannon DeHaven

Very reliable and efficient service and maintenance. We've been customers for several years, opting for patch jobs on our 7 year old contractor grade system. We'd finally had enough, so we asked Comfort Control to handle our complete dual-zone LP HVAC replacement. The transition to a new, updated system was seamless and only took a couple of days to complete.

Angela Threatt

David always arrives on time for appts. He is courteous and friendly and very clear in explaining the work he is performing. Keep up the good work.

Darlene Archuleta

I'm very happy with the service David from Comfort Control of Virginia has been providing. He does excellent work.