Reviews of Sorlien Electric, Inc. (Electrical Technician)

Chris Hanson

They ran power to my new hot tub. One guy did the work in part of a day. Good install and fair price. I would use them again.

Feras Derany

I called Sorlien electric and asked for estimate for a project in my commercial property, they transferred me to a guy his name is Matt, Matt didn't pick up the phone so i left him a voicemail, he never returned my voice mail.. i called Sorlien electric again a week later, and the same thing, they transferred me to Matt, and Matt didn't answer again and i left him a second voicemail.. Matt again never returned my call. i called few days later and talked to the receptionist that answers the phone usually, I explained to her that i left two voice mails to Matt and he didn't return any of them over 10 days waiting, and i asked her if she can transfer my call to Matt's supervisor, but she apologized for what happened and said she will personally put a note on Matt's desk to call me back. and Matt never did, nor anybody from Sorlien Electric.. I have never done business with Sorlien before, and i am sure that i will never do. they don't have job ethics, and their advertisements on Radio are just bullcrap..

Sheri Ragan

Great service, Friendly people, I will call them again for my Electric needs!!

Bryan Launderville

Had to call three times before reaching the correct person to schedule an appointment for an electrician to come out. Left messages the first two times and they never called back. Finally got an appointment scheduled for 8:00 am a week later. They never showed up, called the office at 8:35 and they said the guy went to the wrong job first, but they would have to finish that one since they started and then they'd come to my house. Had no estimate for when they'd be there so I canceled the appointment. They never apologized or offered to reschedule for another day or anything. They will never get my business and I'd recommend you don't give them yours.

Suzy Carrison

Great customer service!

Avio Avio

I paid for the time they were making mistakes and fixing them. Inefficient and expensive. Mac was inconsiderate and refused to make any adjustment to the bill. I needed six Cat 5 cables fished in a finished house. In the preliminary visit for the price estimate, the electrician told me that would be expensive. He had a better solution - my “house was already wired with Cat 5” which he would use. I asked him at least four times if he was sure about that, since few years back an electrician fished four Cat 5 cables (three upstairs and one downstairs in the same finished house for $280). I was assured multiple times that there was no question about that – “the house is wired with Cat 5” and he did not understand why the previous electrician did not use it. The bill would be about $400 for the plates installed on numerous locations using the old wiring. I was asked to purchase cables and a switch which I did. After 10 days, the same electrician came and brought a trainee. Both were very pleasant and polite. We moved furniture. The telephone lines were cut downstairs. After the cutting was done, the trainee discovered that the wiring was Cat 3 and not Cat 5. Then the technician had to “think about alternative solution”. He could not figure out for some time how the previous electrician was able to fish four wires in the finished house. Finally he found out and decided to duplicate the previous electrician work by fishing a single wire from upstairs straight to the room below (this was not my initial intention but was better than nothing). The wire was fished from upstairs to the room straight below. Initially a thicker cable was tried. Then a thinner one. Then the hole was made larger. Then the taping broke and adjusted multiple times until the wire was fished. I received the bill and called Sorlien Electric. The secretary was very nice. She connected me to another electrician. I explained the situation and asked him why I should be paying for the time the crew created unnecessary problems, the time to fix them and the time to come up with another plan which was not presented to me during the initial free evaluation. It should have taken less than 5 min to confirm Cat 3 vs. Cat 5 during the initial visit. The electician said “OK”. I had no idea what “OK” means. In few days I called again to see how much the adjustment would be. The secretary was very polite. She contacted Mac who told her that he would not make any adjustments and the initial bill was correct and final. I paid the $468. I do not want to deal with this company again. My previous electrician spent half the time and cost less to fish four wires compared Sorlien Electric to fish one. One of the four wires was also fished to a room downstairs which was not even located straight below (as it was for Sorlien), from the same location upstairs (as it was for Sorlien). Management (Mac) should train his employees to do the job efficiently, not charge customers for time wasted and apologize.

hareega

It takes time to get an electrician here so I called 3 weeks early to schedule an appointment for a Wednesday. Unfortunately they put it down for Thursday instead. The lady is nice however a simple mistake like that means I’ll have major electrical problems for weeks to come.

Chuck Point

Always great, quality service.