Reviews of Reliable Electric and Heating & Air (Electrical Technician)

Karie Fussaro

Wonderful company! We needed fast service to remove electric from a shed that was unsafe. The technician was prompt, friendly, and cleaned up after himself! Thank you for a job well done!

Dr. Jim Berry

Punctual, on time, professional, courteous, and affordable. Highly recommend!

j. sims

would not have these people at my house anymore.....on drugs......aweful work

Scott Jenkins

I just had more electrical problems. I call reliable no help at all. I have used. Them for 10yrs up till now. I have Pruett elec over my house now. Everything reliable did was 100% wrong. The main breaker they changed was never hooked up correctly. This could have caused my house to burn down. To much to list. DO NOT USE THIS GROUP OF GUYS.

Carl D

I have had the pleasure of doing business with Reliable for the past five years for various electrical work and they have never disappointed. They are punctual, professional and offer their services at a fair price. In particular, their electrician Dwayne is skilled, personable, and a pleasure to have in your home. I would HIGHLY recommend Reliable Electric for your electrical needs.

Carolyn Dennis

They are the best have used them many times for different properties!

barry williamson

Wouldn't use again

Patrick Paladino

I have had Reliable Electric at my home on two occasions. Once yesterday and another three months ago. Out serviceman was Dwayne. He was on time, professional, courteous, neat, and friendly. He went out of his way to make sure the job was complete and to our satisfaction. We also dealt with the office manager Kelly. She too was very friendly and accommodating. They were great to deal with.

Bryan Carrico

After a recent home inspection, it was noted one of my breakers was not compatible with others in the fuse box. I called Reliable Electric and they sent someone out after two different schedule changes due to double booking. After the initial assessment, the technician did not have the equipment and needed to go back to the shop and return at 1230. I called him at 230 as he didn't show at 1230. He said he would come the following day when I called him back. I then received a call from the office - they said he couldn't come out until 4 days later. Additionally, to swap out a breaker, they were charging me $70 for the breaker and $127 for labor (this is a 10 minute process). I had enough of all the schedule changes and decided to pursue another company. I'm glad I did - the new company was shocked they were charging that much, they came the following day, swapped it out and charged $75. Such a shame.

Vincent Perrin

Trey arrived on time with a very positive attitude. He fixed all of our issues in a very reasonable and affordable time. We already made plans for them to return and work on other items. Vince

Neal Salminen

We heard the crash- the kitchen chandelier had torn out of the ceiling and glass shattered everywhere. Reliable Electric had installed it 13 months ago. Their electrician, D., arrived at our home a few minutes before I did and my wife let him in. He arrived seething with anger and hostility- my wife said she felt threatened having him in the house. When I got home D. was still steaming mad and was basically shouting at me that it wasn’t their fault and it’s only a 12 month warranty and besides we probably did something to make it happen and so on. When I tried to ask him if he would let me complete a sentence he continued to shout so I walked to another room and he left the house. (My new electrician explained that the deck-style screws Reliable had put into the plastic ceiling can were a little too big and eventually the plastic split.) His boss (the owner?) Rich called the next day. He wasn’t yelling but it was clear customer retention was not a priority for him. No apology for D’s behavior, tried to blame us for the failure, no offer to make good on this (they had done many projects here), no ‘I’ll split it with you’ for what would be 1-2 hours of effort. “Reliable”?- nope.

Scott Harbaugh

Reliable Electric is an outstanding company and performed a top quality job at one of my job sites a few weeks ago. I will always use Reliable Electric for future work.

Sheila Licare

We used Reliable Electric Heating & Air to upgrade the electric service for our new Tanning Salon located on 17 Bypass S in Myrtle Beach. We worked closely with the owner, field men and office staff. I have to say without them we would not be up and running today. They were all a call away when we had any questions or concerns. Everyone at Reliable was more than willing to help. I would hire them over and over again. My family will be forever grateful to have found the right company for our nerve wracking adventure.

Neil Krzak

Great experience. They installed outdoor lighting on my Business (Asap Computers). They went the extra mile to help me pick out a fixture and arrived on time the next day and had it installed within an hour.

Jeff Meyers

The electrical business is fine, good work at reasonable prices. The HVAC business is a mess. They installed our new HVAC system in 2017. Two service calls over the next 10 months didn't resolve my suspicions about the system not working right. In May 2019, they performed a spring maintenance check-up. 12 days later, the outside unit started to short-cycle, and two phone calls to them resulted in zero visits over two days with the unit continuing to malfunction. A day later, 3 days after the problems began, they called and said they had no one to send to the house. No suggestions, no apologies, just we can't send anyone out there. I called another HVAC company, they came the next day and quickly diagnosed the problem, which in my opinion should have been noticed during the check-up. Needless to say, we have a different HVAC servicer now, and I'm waiting for a refund of my maintenance contract fee from Reliable. They should change their name to Un-Reliable.

Dicks Pawn

To all that may concern I am with a company in Myrtle Beach South Carolina and we gave reliable electric heating and air the opportunity to do some HVAC work for us. After excepting three or four quotes we found reliable the least by far. After talking to the supervisor A second time I wanted to clarify to him and give him a heads up that he was half the price as other companies and if he was awarded the job I expected the same quality and assurance that the job would be done professionally and completed at a reasonable time frame. Unfortunately that never happened, that old saying you get what you paid for comes to mind, I wish we would have even got that’ but their quality of work was so far below standard and their workmanship was very poor. We had to have them back out four times within the first couple of weeks, finally the supervisor informed-me that he was not coming back out after that time. Although the HVAC unit did work for a time within the year it fell apart coming through the ceiling causing a lot of water damage and mess and also causing the shut down a part of our store resulting in loss of sales and additional repair cost. I will never use this company again and hope that this review helps in educating how unprofessional and unreliable reliable electric heating and air really are