Here we offer you the feddbacks of people who consume the products and services of Jack Lehr Heating Cooling & Electric (Electrical Technician) in the area close to the state of Pennsylvania.
Right now this firm gets a score of 4.8 over 5 and that score has been calculated on 278 reviews.
As you can see its rating is basically the best, and it's founded on a large number of scores, so we may say that the evaluation is quite credible. If there are many people who bothered to evaluate when they are pleased with the service, is that it works.
As you know, we don't usually stop to set scores when they are positive and we usually do it only if we have had a problem or issue...
This Electrical Technician corresponds to the category of HVAC contractor.
The two service techs (Ty and Brandon) were professional and courteous.
The service man was very cordial and explained everything to me in detail what he had done. Five Stars!!
The inspection and maintenance of my AC mini-splits was performed very competently and courteously by technician Michael Dempsey. This first visit under my new service contract indicates that I likely made the right choice in choosing Jack Lehr.
Came on time and informed me as the Tech completed the service.
Always, consistent and excellent service. Staff is superb!
Good work well detailed on what he was doing and the charges
Jack Lehr is my go-to for electrical and heating, and I am never disappointed with their service and response time. Caleb is conscientious, meticulous and great to work with. I have the utmost of confidence that the job is done right every time.
Ryan was courteous, professional and answered all my questions. I was very pleased with his work.
The installation was perfect. The men arrived on time and finished the job the same day as promised. The crew went above and beyond our expectations.
Sam called before coming and arrived punctually. He quickly got to work cleaning and servicing the air ex-changer unit. He then set the thermostat to the needed cooling position and proceeded outside to check and clean the outside unit. At all times he worked independently and was no bother to either my wife or myself. He did a good job. He is a polite young man whom we feel has a promising future.
great job - my A/C is good as new and so is my Furnace... would highly recommend these guys...
Called Jack lehr to give us a estimate for a new a.c. unit, Joe nelligan came to our house and was very respectful of our home put covers on his shoes and was very clear on what had to be done and explained everything very clearly. Can't wait to get our new a.c. from Jack lehr.Thank you joe.
Always professional. Service Techs very knowledgeable and polite. Would highly recommend.
Jack Lehr was the original supplier of our HVAC equipment 37years ago. Although I went out to other suppliers for a replacement Jack Lehr still provided the best equipment for the price. I have had Jack Lehr under yearly contract and am well satisfied
Though I've been told it was costly in comparison to some other companies, the maintenance was done very thoroughly and professionally. I'm happy.
Always great service!! Techs are courteous, thorough - and always leave the place clean!
I had my first scheduled maintenance done and my gas heater repaired with this company this past year. The technician was very knowledgeable and professional and the cost of the repair was very reasonable. I now will be using them for some electrical wiring work. I give this company five stars.
Technician was very courteous and thorough.
Did a great job. I had a emergency generator transfer switch system installed. They did an awesome job at a very reasonable price. The electrician was very clean and efficient. The system installation is organized and is very easy to operate. They had my wife and I both operate and use the system to make sure we both knew how to use it. Once again they did an awesome job.
Ty was very thorough and went above and beyond what he was supposed to do.Every service person @Jack Lehr has been professional and courteous I could not ask for better service The workmanship performed when my central unit was installed has been commented on by other professionals includingPPL and the attic blown in insulation
I needed 2 shark bites fixed on my gas furnace. It took me 6 weeks and 5 phone calls to get scheduled. It was not until I called and asked for the manager that I got scheduled. When the men were there I noticed a bra I had hidden under the lay dry pile had been moved across the room! Then when they were done I said I would mail the check next week. I explained that I had the money 6 weeks ago when I called and that they would have to wait 1 week. I told them I was moving, gave them my new address, even offered to pay $400 of the $480 Bill but they would not take it. The manager then called me and was yelling at me. I am a return customer, but the way. 2 years earlier they fixed a bad install of this furnace, a $4000 dollar hob we paid immediately. That was when the shark bites were put in instead of the welded part that should have been there in the first place! He finally hung up after yelling for a good 10 minutes. On Monday morning I received a call.feom my realtors office saying that Ed Lehr had contacted them about a bill due and were attempting to reach my mortgage company!!!!! I had already called and got there invoice emailed and put the check in my mailbox! I had to call my neighbor to get it out of my mailbox, reschedule a client and go to the bank for cash and go to their office! Ed Lehr just smirked at me, no shame at all that He could have stopped the sale of 3 homes and affected 3 families! Over $480 that he would have received from a return customer 2 days later! They are sleazy Slimey balls that only care about money! Also the techs left a got copper pipe hanging over the washer that burned my hand when I did wash again! I will never use their company again!
I had service on my heat pump today. The serviceman was on time and ready to work. He was beyond pleasant and knew the unit inside and out. He checked the Trane warranty on parts and replaced what needed replacing He was very thorough and I will be sure to request him for next service.
If there were 10 stars I would give Michael that rating. Courteous, solved the problem, knowledgeable, thorough. Could not be happier. Thanks so very much. If I ever have a problem again, I hope he comes to service us.
Prompt and courteous.
Electrician was courteous, knowledgeable and diligent about finding the problem. Great experience overall. Thank you!
Had a new heat pump system installed today to replace our old unit. They arrived on time, were extremely professional and very clean. Finished results look so much better than our old unit. All electrical, hoses etc are neatly out of sight. Took their time to explain how the unit works, how to replace filters and operate the control panel. Patiently answered any questions we had. We are extremely happy with the whole process from our comfort consultant to the installation.
I've trusted Jack Lehr for our heating/cooling needs for years and always very satisfied with their service. The service people sent to my home have always been very courteous and knowledgeable. I would refer Jack Lehr to any of my friends & family.
Great people they know what they are doing.
Our technician, Jessie was bothcorteous and competent.
Mike Dempsey has made service calls two times. He is very professional, competent and friendly. My wife and I are very pleased with his work. The best technician we have had since we moved here 8 years ago.
We have used Jack Lehr multiple times and they are always very professional. Their technicians take time to listen, answer questions, and explain the best possible solutions. We would highly recommend them and will continue to use them in the future.
Excellent job fixing my air conditioning leak! Caleb was professional, certainly knew his job, and was also very pleasant to work with. Give that guy a raise!!!
Michael Dempsey was our service tech for our cooling checkup. He was very knowledgeable and thorough and explained what he was doing and why he was doing it. We hope he will be able to come back for our future service calls and checkups.
The technician was on time, efficient, informative, and helpful. I appreciate the good service on the heating unit.
Very polite, helpful and professional. Thank you !
From the ladies at Jack Lehr to Doug the comfort consultant to the 3 installers, we have only high praises for all!! Jack Lehr Air Conditioning, Heating and Electric is a very professional, classy, honest, reliable and knowledgeable company who serviced us compassionately and quickly when our A/C seized in the heat of July! They even installed window units temporarily until our brand new HVAC system was installed (A/C, furnace and humidifier)! And if all this wasn't enough, their pricing was very fair and the warranties and rebates were fantastic. Thank you all so very much!!
Sam did outstanding work with the repairs and explanation of the work process
Consistently great and honest service with fair pricing.
Your service man was prompt and did his job with little fuss or bother to us.Another job well done by your company.
Joe came out to our place in the winter to give an estimate on a heating system. His was one of Three estimates provided. Though we went with another provider with a system which was more suitable for our home, Joe was extremely professional and responded quickly to our questions. Even when we advised him we were going with someone else he remained in contact to offer an assistance we might have needed. I feel this needs to be mentioned as to the character of their employees even when they don’t get the business. Well done
Jack Lehr provides prompt, courteous, and professional service. They went beyond my expectations in assisting me with the repair of my unit. I feel that Jack Lehr has a fair and reasonable pricing structure. I switched my service contract to Jack Lehr, and I am extremely satisfied with the service.
First class all the way form sales to installation. This is the kind of place to come to for a quality HVAC install. Installers were very friendly, courteous and treated my home as if it was their own . Thank you Jack Lehr
My heat pump system began having a few issues after 6 years of continuous service. A call to Jack Lehr and a service appointment was set up. Technician (Darren) arrived on time. He was familiar with the equipment he was there to service. He had all of the repair parts needed for the job on the truck with him. He performed the repair and maintenance procedures needed to get the system running better than ever. While on-site, he took care to keep the job clean and tidy. I can frankly say that I am fully satisfied with my experience with Jack Lehr, from the purchase and installation of our system, to the repair and maintenance support we are receiving. I went with Lehr originally based on word-of-mouth recommendation from a friend. I am happy I did.
Winter tune up. Knowledgeable service tech.
The service techs were very polite & professional .Explained everything they did to me . Very satisfied. Thanks
Thorough analysis. Answered any questions we had. Install of new panel box and air conditioning all done on time and kept on time for appointments. From start to finish great communications. Cleanup of job both during and after was excellent. They followed up one week later to see if all ok. All work done had passed inspections with no issues. Completely satisfied dealing with Jack Lehr both as a company and their workers and would definitely have them do any work again and would highly recommend to anyone.
Ty was on time, friendly, efficient, and answered any questions I had.
Caleb Erwin, the service technician, was very friendly and knowledgeable. He worked very late to get the job done properly. I wish the scheduling was better. I made the appointment more than 1 month ahead of time. There was no reminder call. I called the company this morning and found out that the time was changed from 1-3 to 2-4. At 4:30 I got a call about delay and the actually service did not happen until pass 6. I understand that they were busy but I would have appreciated a notification of change of time.
My service technician, Caleb, phoned prior to and arrived at my home within the time slot that was scheduled. He was very respectful of my home, using shoe coverings before entering the house. Caleb took his time to carefully inspect and service both the inside and outside units. He answered my questions about fees and provided me with a pamphlet describing different maintenance plans. Caleb also answered my questions about filters and possible changes to my heating system. I found Caleb to be personable as well as knowledgeable. I am very happy with the new air conditioning system that your company installed for me last year. In addition, if all your technicians are like Caleb, I would recommend your company to everyone without reservation.
John was efficient and polite. The prompt service was just what I needed.
Caleb was VERY professional and helpful explaining what was wrong He also took the time to instruct me how to activate a tripped breaker correctly Thamks loads
During a yearly check up of my A/C system ( 29 years old), it was found to be failing. Ryan, the service tech, was very thorough in explaining my options. I had many questions, and he carefully and patiently took the time necessary to make sure that my questions were answered thoroughly and that I fully understood the existing system problems and the workings of the newer systems (brands, etc). and their efficiencies. I made the decision to replace both A/C and heating systems. Ryan referred me to Matt, the sales rep, who furthered my and helped with my final decision. Installation was scheduled in less than a week and took a little less than 1 day to complete. The 4 member installation team arrived at the scheduled time and each one was pleasant, courteous and professional.When finished, they took the time necessary to make sure that I understood how to operate my new control panel. In a few days, Matt called to follow up and answer any questions. The sterling reputation of the Jack Lehr Company goes without saying, and I feel extremely comfortable with everyone that I have come in contact with and would highly recommend this company to anyone considering anything from a service contract to the purchase of a new system.
Caleb was thorough, honest and explained everything clearly
I chose Jack Lehr to install a new A/C system in my home and I'm glad I did, they delivered everything they promised and then some. The install techs were knowledgeable friendly and professional. They cleaned up the mess explained how everything works and checked for satisfaction. All the paperwork was completed including, permits and rebates. Doug from sales was very knowledgeable and was completely honest and even delivered two window units to get us through the days leading up to the install. Doug kept in touch and followed up after the job was done. I recommend Jack Lehr for all your home cooling and heating needs.
I have been working with Jack Lehr HVAC for over 8 years here at Perkiomen School and I have nothing but positive to say about them. They respond in record timing and are the most honest company out there! There team of experts provide the best advice and have been serving our school for over 20 years.
Technician was on time, thorough, and kept me informed every step of the way. Well done!!
The young man who came was knowledgeable, polite, efficient and pleasant, including the wearing of booties. It was a great first encounter with a Jack Lehr employee.
Ryan the serviceman for our ac checkup was very knowledgeable and took the time in a patient manner to answer my questions with the thermostats and seemed more knowledgeable particularly with the minisplit unit. I give him anA plus compared to past experience.
I appreciated the work and answers to many questions.
Jack Lehr was amazing. I met with Matt to get an estimate; He went over many options to solve our problems. There was no pressure or "hard sell". Then I was scheduled for an install within the week! The installers were professional, clean and quick. I was up and running in hours. They now have a customer for life.
I've relied on Jack Lehr for over 20 years. Zeus and his team expertly replaced my Trane heat pump this fall (taking time to instruct me in its intricacies) with a model Ron carefully suggested, after listening to my heating/cooling issues. I have used the yearly service contract since it began, and feel we are in good hands. Prompt, polite, knowledgeable service from start to finish with a note of thanks from Mr. Lehr himself. Impressive!
The technician, Ty was very thorough.
They did a great job.. Very pleased with their work and cleanup. We quickly we had new unit installed.
Ty and Ryan called and showed up in 15 minutes as promised. They gathered their tools, and put covers on their shoes, before entering my house. They went right to work, and began discussing the procedures that needed to be accomplished to service my air conditioning units. Ty was the experienced technician, so he explained to Ryan what needed to be done. Ryan went about his work, with confidence, as if he had done this many times before. Both men were friendly, polite, and respectful of me and my home. I would hope in the fall, when my furnaces need to be serviced, either one of these gentlemen show up to do the work. Happy homeowner in Lower Macungie
Ty was a wonderful technician. He did a thorough inspection and was very professional yet personable. Thank you!!
As always, the Jack Lehr Heating Colling & Electric technician did an excellent job of servicing my system, answering my questions, and demonstrating concern for my home. It is a great company to work with.
You can be proud to send us service people that in our opinion help to make Jack Lehr Heating Cooling and Electric a 5 star company
This company is the laughing stock of the Lehigh Valley. There technians are friendly, but grossly untrained. They claim to be a Trane Dealer, however lack in Training Courses that Trane provides, but the Owner Mr. Ed Lehr, doesn’t provide his employees. I had them out to my home to Diagnose an issue with my Heat Pump. They couldn’t find any issues even though the system never would come up to temperature. After contacting Trane is when I found out they were not even certified to work on my type of equipment (Trane). Owner charged me over $1200.00 to tell me they cannot find a problem and refuses to refund my money. If you want a proper Diagnostic and not a salesman to come to your house, call another Trane Dealer. I cannot believe these guys are a 4 Star company. Please think twice before calling these people.
They called the day before - confirmed my Appointment - The day of my appointment the Technician was on time , very professional clean cut and friendly a pleasure to deal with. He explained what he was doing and answered any questions we had. We could not of had a better experience.
Our serviceman was Mike. He was very pleasant and explained everything he was doing and the results of all the tests. I highly recommend him and I am very satisfied with Jack Lehr.
Michael was thorough and polite
I have been a customer of Jack Lehr Heating Cooling & Electric for over 20 years. They have always been knowledgeable, honest, polite and efficient, whether it was a service or maintenance call. They will do what they say they will do. I can recommend them without reservation.
I had very old system and very limited space for new one. Jack Lehr did amazing job with installation. They are professional, fast, neat and polite. I can't be happier with their performance. Thank you, guys!!!!
Wonderful company to do business with! Service people were very considerate of persons in the home and taking care of interior as they worked. No sign they were even here.
very knowledgable gave me some good tips
The technician arrive between the designated time frame; along with a courtesy call. He showed up with ID and was very nice. He serviced/inspected my boiler and hot water tank and answered any questions I had.He was very professional. I surely would recommend this company!
The repairman found the problem quickly and restored our cooling in a timely manner.
Crew arrived on time and performed the maintenance in a timely manner.
Great service by our tech Mike!
Overcharged me for central air that was supposed to be the best- Trane. Whenever it's 90° outside ,my house only gets to approx. 75° inside. I have a feeling the unit was undersized. When I checked prices, (unfortunately after the purchase), I could have received a lot better price. They came out to fix the unit twice; once the first year then again the following year at the end of the cooling season. They told me it was corrected but it wasn't. Now that the manufacturer won't get involved because it's out of warranty , they say I have to pay if I want to change the size of the unit . I recommended this company for many years because my dad and his dad were friends. Now that I saved enough to finally get central air and go to a family friend and get overcharged for a unit, get lousy customer service, and the problem still exists, the company has gone downhill in my opinion.
Service tech called me shortly after arrival to inform me that there was a $120.00 extra fee because unit was on back porch roof. House is on a hill and ground to gutter is about 4 ft. Called me again to tell me the Run capacitor was weak and should be changed. He said the part cost was $153.00. I do not know where they buy parts but that is way over retail for that item. Needless to say that was my first and last experience with this company. I will never call them again!
Your service is absolutely wonderful ! The technician was so knowledgeable and helpful - he was very willing to answer all my questions. I would recommend your business and service to everyone. D. Kelly
Service tech came to the house and did not leave until the problem was resolved. Had to order a special part and wait until it was delivered. And showed me everything he was doing step by step to make sure I understood what I was looking at and how it worked. Very pleased with the service and how quickly they came to fix the problem
Very timely, efficient, and pleasant to work with.
Great experience! Tom and Bobby came out and did an awesome job. They were thorough and I felt confident when they left that my unit is in great shape. They made sure all my questions were answered and offered me a lot of advice to maximize the efficiency of my system, get the most out of it, and ensure it's being taken care of properly. Not to mention they were probably two of the most entertaining and personable contractors I've ever met! I feel very comfortable trusting Jack Lehr to take care of my family when it comes to heating and cooling. Keep up the great work, fellas!
excellent and diligent by mike d.
Ryan was our service rep, he is very informed and did an excellent job. Very conscientious and clean.
Arrived on time as scheduled.Service complete on time.No issues
Had Jack Lehr out last Fall for a tune-up of my heat pump. Technician said my unit was low on Freon, and needed $731.00 in repairs. Called another company and had it fixed for $276.00. I understand mark up but charging nearly $500 more than your competitors is very unprofessional. They still charged me a SF. Would not recommend.
They did an excellent job of installing my central air conditioning system.They are very professional and would highly recommend.
Sean arrived as scheduled. He was professional and efficient in his service of heat pump system. Thank you Sean, John Brown
They were very responsive to our need to have someone look at the heating problem. When scheduled, they arrived on-time to complete the assessment and then the follow-up work. I was very pleasantly surprised at how clean they made the area before they left. So glad we picked them to install our new furnace system!
Quick and professional service as always. Had an issue with my HVAC, called Jack Lehr and they had a tech out to me in a couple of hours who throughly checked the system, found the issue and resolved. Couldn't be happier.
Tom (the Jack Lehr tech) has been here several times in the past and always does a great job. He is very informative and lets me know everything he found and what he did. I appreciate that kind of support and I have complete confidence in him and the job he does. Thank you Jack Lehr for a great Service Team.
Sean is a great guy. Did a wonderful job on our yearly A/C tuneup. Had all the right equipment. We always use Jack Lehr for our A/C issues. They have treated us well.
Very knowledgeable, courteous, and prompt. Can't ask for more than that!
Sam was a top notch teknision! He was thorough and efficient. Sam helped me to fix my upstairs thermostat. I was only seeing the cooling logo. I wanted to be able to adjust both the heating and cooling temperatures.
The technician who was on-call over the week end was very helpful in providing instructions on what to do with the issues with my HVAC system. The follow up visit by the technician looked over my HVAC system and explained what the problem was and gave me helpful information. Thank you!
Very friendly and efficient. Professional all that around
Be careful. I had them out to fix an installation from another company. 1. They didn't even catch the biggest problems, after charging me $700. 2. They told me my uv filter would "melt" my system and I should buy a $1,200 system from them... Trane said it was a lie.
i am completely satisfied with my six-month maintenance service! Sean did a great job covering all the bases! Sean, don't forget the $100.00 you promised me!
Great response time and quick fix! Great quality work!
Professional workers and very clean while doing the job
The young man who did the work was very thorough, knowledgeable, and friendly.
Great job as always.
appreciated the call that they were on their way
DARREN STILL WAS A VERY KIND, CONSCIENTIOUS MAN! HE WAS VERY CONSIDERATE OF THE MUD HE WAS WALKING THROUGH IN MY YARD AND TOOK EVERY PRECAUTION TO KEEP MY HOME CLEAN. HE WAS FRIENDLY AND THOROUGH! I LOOK FORWARD TO WORKING WITH HIM AGAIN IN THE FUTURE! ONLY THE BEST FROM JACK LEHR!! THANK YOU!
Great job on my annual central air checkup !
Jesse handled our annual maintenance professionally and extremely well. He took great regard to leave a clean house, covering his shoes each time he entered. He showed great patience while I moved things around in our garage as I had cleared out the wrong section of the garage to give him access to our air handler in the rafters. Would highly recommend both Jesse and Jack Lehr.
I've had alot of companies I've delt with for home jobs. Jack Lehr was impeccable. The workers were thorough punctual and extremely pleasant. I asked they delivered . Thank you Jack Lehr for your excellance.
Ryan was extremely polite and courteous and very conscientious. He showed up on time and he explained everything in detail.
Clean and thorough staff
Very prompt, professional! Did a great job installing the generator in the time they gave themselves. They are the best!
Excellent service, as usual.
Very good service call
Helpful, friendly and courteous service. Arrived promptly, quickly diagnosed the issues and offered effective low cost solutions. I have used both electrical and HVAC services and both have been outstanding.
Very pleased with the two men that came to my house very pleasant, good workers and explained the condition of my unit. Would have to say the best experiences when it comes to my yearly service in the past three years Thank you al stephen
Your Technician Sean K was very friendly and polite today as he serviced my in-house A/C system, both inside and out. He was able to answer all my questions about its operation, while performing his duties efficiently. Sean K is definitely an asset to the staff at Jack Lehr.
Great Service, Tech was 1st Class
The installation went well. The install crew cleaned up after completing the installation. My sales contact Matt Hess was very professional and appeared very knowledgeable with the products offered by Jack Lehr. Looking forward to warm weather so I can try my new A/C unit.
I had 3 companies come in to give me a quote on a new heat pump after mine became too expensive to fix. Jack Lehr gave me the best warranty & service plan. Turns out the salesman made a mistake and didn't include new lines, as the existing lines were too small for the new system. Since the contract was signed and a deposit put down, they honored their price. The technician Todd was knowledgeable and very respectful to my elderly mother who was there to let them in. I OKed them running the line outside my condo over the phone. Once I got home I realized my HOA would not tolerate the line as it was. I contacted a Lehr supervisor named Mark who came by and corrected the piping to my 100% satisfaction. AGAIN, at no additional cost to me. My cousin recommended Jack Lehr to me, and I'd do the same for anybody seeking service for their HVAC. They all get an ATTA-BOY from me.
Technician came on time. He was friendly, clean, and professional. Definitely will use this company again!
As usual Tom was outstanding service representative. He was through and pleasant.
the gentleman was kind and did a great job servicing the A/C unit.
I am very happy I chose Jack Lehr H,C,E. I usually ask many questions and receive informative answers from the those who are sent to my house. I have a maintenance agreement and peace of mind. So far, two professionals have come to my house within the year: One to check Heating System in 2018; and today , Ty, to check AC System. They both were extremely knowledgeable in their professions, very thorough, explained everything to me if I had questions. Left everything clean & efficient! The relief and peace of mind for me about this company cannot be overstated!!! I had called other companies when I moved here almost 2 years ago. That's when I began to get a little nervous! The guys that are sent for the jobs are honest, most pleasant and do job very well. I so appreciate their work, training and experience. Excellent!
THIS IS TRULY A FIVE STAR +++++ COMPANY. I HAD GAS HOT DAWG HEATER INSTALLED IN MY GARAGE. INSTALLERS WERE COURTEOUS, NEAT, & HIGHLY EFFICIENT AS THEY INSTALLED MY UNIT IN ABOUT HALF A DAY. I HIGHLY RECOMMEND THIS COMPANY AS THEY KNOW WHAT THEY ARE DOING & AREN'T OUT TO ROB YOU AS THEY HAVE GREAT PRICES!!!
The technician was friendly and professional. He took care of an issue with our system first, and then performed thorough system maintenance.Very pleased with the service!
Service people are always prompt, so pleasant, and curtious. I got the exact service I requested and needed.
Good service and very good technicians who arrive on time and are clean and neat.
always polite, professional and knowledgeable. Dave got right to work and did a great job. Always my first choice for electric work.
Caleb was exceptionally polite and courteous. Work was completed so that all parts were working and checked three times. I appreciate the wonderful service that was put into my home.
Courteous, friendly and very thorough service.
The tech's from Jack Lehr Heating and Cooling are always professional, knowledgeable, careful to avoid tracking dirt into our home and do a great job. Highly recommended.
Caleb Erwin is a wonderful technician. He is professional, cordial, and knowledgeable about his work. He is most thorough in his diagnostics and he explains fully regarding the cost of the job. Caleb went out of his way to assist us in related matters that previous technicians never did.
The technician was efficient and thorough as he provided a routine maintenance check. Everyone we have dealt wirh at Jack Lehr has been friendly and helpful. There is a reason why the employees are smiling.
Always a good experience with Jack Lehr. Technicians on time & courteous.
My furnace stopped working so I called Jack lehr heating cooling and electric to come look at it. They diagnosed the problem and said my inducer was bad and seized up. They told me since its an older furnace that they may not be able to get the part and I would need a new furnace for 5 to $6000. They later got back to me and said they could find the part and that it would cost a $1000 to replace the inducer so those are my options. In the meantime I had one of my dad's friends come out and take a look, a handy man you may say, all he did was oil the inducer and got it running in within 3 minutes.( which there are two holes on the inducer for oiling) needless to say it's still running and I believe it's something Jack Lehr and company could have done but instead tried to sell me a new furnace for $6000. Be aware they are out to scam you if they can.
Caleb was knowledgeable, efficient and resolved my issues quickly. He was absolutely great.
We have always been very pleased with our dealings with the Jack Lehr Company and their representatives. Their technicians are always professional, polite, respectful of our property and competent. They answer any questions we may have and leave us feeling that the service they provide is done with pride and concern for doing the job right!
The service man called before arriving.He was efficient and neat,putting on shoe covers when entering the house.He even helped me some things off the shelf in the closet where the attic access door is.
Unfortunately, my central air system died in the middle of a heat wave this summer. When I got a quote for repair that was several thousand dollars on a system that was only 9 years old, I decided it needed to be replaced. I called around and got several quotes. All quotes were roughly the same. The thing that stood out about Jack Lehr was presentation - Mike came to my home, evaluated my needs and offered quotes on several levels of system rather than making me go with one system (as a few other places did). He had pictures of prior installs, stressed that his guys respected your home, and offered to have it installed within a few days. No other company could guarantee install within two weeks. Based on this, I went with Jack Lehr. The day of install was hectic but they were mostly respectful (the bathroom was unexpectedly used and not exactly left clean). Install took a few hours and we were up and running again. I discovered two problems - the thermostat was not set to be programmable and they used gutter downspout to hide the lines going up into the attic (all the pictures and discussion was about the white PVC set up). I contacted Mike, and ended up calling the manufacturer of the thermostat to figure out how to make it programmable. Mike did send a guy to replace the gutter downspout with the PVC cover that we agreed upon, and it looks much better. I have had no issues with the system since install and am quite pleased. I am also pleased with how Mike corrected the discrepancy. Overall I would recommend them for an install, and I plan on using them for maintenance from now on.
More professional and thorough than previous company. Asked for second opinion on both my heating and cooling equipment. Time will tell whether Jack Lehr will prove to be a better choice. After two visits they appear to be more competent and honest.
Electrician was very helpful. We will use Jack Lehr again.
Technician showed up on time, was very professional and fixed the problem with my heating. I would recommend Jack Lehr to anyone. Pricing was also very good.
Lehr installed my heat pump in 1987, it was time to update. I chose Lehr again as per quality of the product and skill of installation
Friendly and knowledgable tech.
I was very pleased with Ty's performance of my annual review of my air conditioner. It would have made his work a lot easier to have a small extension ladder to get to the attic since I now have a stair lift that makes it hard for a tech to get into the attic. He did his best to perform his job. Thanks Ty!
Hello It would have been appricated if the tech would have left some form of a report on how the system is/status, etc. We received nothing
great service!
Jack Lehr heat pump installation team arrived on schedule and worked diligently and professionally throughout the day - ensuring that our new heat pump was ready to go by late afternoon. The new system really makes a positive difference in our comfort. The company, its people and its systems are highly recommended.
shaun was very courteous and helpful.. also very knowledgeable about products he was servicing …
Prompt, courteous, thorough.
Installers arrived 7am, a crew of 4 or 5 at times. Removed the old outside unit, attic air handler, and all ductwork. Installed new XL16i system, WiFi thermostat, tested system, and cleaned up everything! Finished by 2pm. Not an easy job, but Lehr workers handled it as routine, were friendly, and answered all my questions. Matt followed up today with a phone call. Great job!
We had a few electrical issues that needed to be fixed in our house. The repairman Caleb came on time and did a very good job. He looked at our problems and explained clearly to us what was wrong and fixed everything and at a reasonable price too. We will be using Jack Lehr in the future for any electrical issues that might arise. Also I had contacted 6 other companies and Jack Lehr was the only one who answered the phone. The others had machines to leave a message.
The technicians that performed the first heatng check up on my new (July 2018) heating and cooling system exhibited the highest professionalism and were able to answer all of my questions. 100% satisfied.
The repair process was easy. Our technician gave us an estimate, parts were ordered, and the repair was scheduled. The same technician came to do the repair. The work was completed without any problems. He was clean and courteous. We will use Jack Lehr in the future.
We have been customers of Jack Lehr for over 30 years. They have installed and maintained the heat pumps in our home for all of that time. I have nothing but good things to say about this company. Their service is wonderful, they are professional and courteous and their prices are in-line with other companies I have considered. I would recommend them to anyone.