Reviews of Romanoff Electric (Electrical Technician)

Christie

Our A/C died 2 weeks ago when it was about 100 degrees out. John from Romanoff came out and got us back up and running temporarily. Our system in the house we just bought was 45 years old!!! There was a leak and a burned up compressor and compacitor. We opted to have the whole thing replaced. However, there was a warranty company involved that took their sweet time getting things approved and sending "a second opinion out" to double check things. Turns out, John's findings were accurate! The guy the warranty company sent out took the whole thing apart and broke some other items and then LEFT IT THAT WAY when he left!!! When we called Romanoff back we told them what the warranty company had done and John went above and beyond and came back out to get the system patched back up and running as best as he could and put everything back together again...since John went well above and beyond and was so kind and quick when came out the first time and fixed us back up the second time due to a bad tech from our warranty company, we requested he install our new system. We had our new upgraded system installed yesterday and John did a fantastic job! Teresa from their office even called mid-day and end of day to see how things were going and make sure everything was to our satisfaction. This company gave us a great price and great service and went above and beyond to make sure we were WELL taken care of. John did a great job and we really appreciate everything you all did! Thank you John and Teresa!!! We are happy to have found you guys!

Kiel Howell

After 3 days of calling and leaving messages I got sick of never getting a response from Romanoff. I would never use them.

Adrian Scott

First impressions are lasting impressions. It's nice when you walk into a place and your greeted with a smile.

Joseph Y

After getting an initial diagnosis from a different company and an estimate of $7300-$8400 (with a veteran discount), we called Romanoff to get a second opinion. We really didn’t want a full replacement unless it was needed because we’re looking to move in a year or so (which I explained to the other company multiple times). John from Romanoff came out and got things working in 20 minutes. He’s ordering the other parts and will be back out to complete the job. John even told me that some parts didn’t really need to be replaced, but if I chose to have some new components he would order those too. The other company left us without AC the past few days to pressure the sale of an entire system, and even wanted me to replace my inside heat/air handler system that is only three years old. If you want results instead of pressure sales, call Romanoff first.

H L

Romanoff is Top Workplace for a reason! Great company, great people, great opportunities! Benefits are outstanding as well. And we are an Employee Owned Company!

Debbie Leonardo

One of their drivers tried to run me off the road and almost succeeded this morning. I couldn’t get the license plate number. But it was in Columbus, Ohio at 6:54 on I270 N headed toward the E Broad exit. I’m sure he was headed to work in Gahanna. I’m calling their office as soon as they open this morning.

Jason Luhn

I work here of course I visited. Best place to work.

J. Maxx Davis

One of the best companies i have ever worked for. Always felt safe with the crew and polices. Never felt cheated or used by the company. There is a reason it is voted one of the best places to work. They have a summer meeting and give away some awesome prizes . Winter bonus, too. The HR team is very proactive and helpful, with a forward thinking attitude would not be afraid of discrimination with this company. Great place for apprentices to become journeymen and i jeard yhe office staff have a lot of fun too. Insurance is awesome. Very few places i have worked have i been able to afford full benefits but Romanoff had a lot of options that helped out a lot. The quality pf work is top notch too , never saw a cheated job . A lot of pride and a lot of carring about the work done.

Andy Bartos

Very poor customer service. Recently built a home with MI Homes and Romanoff is the only electrical contractor for MI. My issue revolves around customer service and following up on errors that have been made. I understand that issues happen, but it is not necessary to have to call/email 5 different times in regard to a minor error that needed fixed in the home. We laid out what needed to be done with a light fixture of ours, multiple times before the installation was completed. The fixture was installed wrong, 3 months ago, and is still not fixed. Project Manager is very poor at following up and actually getting it completed. We would do it ourselves but we can't touch electrical items in the house or it voids our warranty with Romanoff. Also, didn't appreciate going to Crystal Clear Audio and having them tell me that "Romanoff shouldn't be selling you those items, they are not worth it". We were confirmed for an appointment today for installation of Smarthub, they never showed and when we called them they let us know that we were never put on the schedule, although we had an email confirming this. Pricing is also outrageous for installation costs, which you have to use because again if you install anything on your own your warranty is voided. Overall, if you're building a house with MI, be careful with Romanoff. Customer service is poor, follow up is terrible, sales practices are not fair.

Caitlin Durham

Previous reviews talk about their drivers. They obviously don’t care too much about it since they haven’t responded to those reviews or to me reaching out to them directly to complain. I was trying to drive safely past daycare facilities and their drivers speed and drive recklessly instead. I can’t trust that their drivers care much about anything else if they’re willing to treat others badly. Will never turn to this company for future work.

Ronald Lowe

sucks to deliver to

eric neal

They pay me...

Squirtle Squad

Love this company. :)

Wesley Willis

Good place to visit

D Brown

Truck 634 blocking the left lane down 161 toward granville for miles.