Reviews of Bolton Construction & Service, LLC (Electrical Technician)

1623 Old Louisburg Rd, Raleigh, NC 27604

Average Rating:


We've got all the opinions of real people who are buying the products of Bolton Construction & Service, LLC (Electrical Technician) in North Carolina area.

As of day the firm gets a score of 4.9 over 5 and that score has been calculated on 67 reviews.

As you can read, its rating is nearly the best, and it is based on a high number of opinions, so we can be quite sure that the evaluation is very accurate. If many people have bothered to leave their opinion when they've done well, is that it works.

You know that we do not usually bother to place evaluations when these are correct and we usually do it only if we have had a problem or issue...

This Electrical Technician is included in the category of Plumber.

Where is Bolton Construction & Service, LLC?

REVIEWS OF Bolton Construction & Service, LLC IN North Carolina

Paula A. Wolf

Bolton is the only HVAC company that we have ever used in over 31 years of living in Raleigh. We have installed many systems and keep a maintenance agreement with them. Jerry is knowledgeable, friendly, reliable, hardworking, and respectful. His staff all have the same high standards. They know what they’re doing and won’t leave before the problem is solved. Camden is dear to us.

Kevin Phillippie

Eric did a great job! Very friendly, professional and fast!

Sharon Smith

Billy and crew were knowledgable and efficient. He explained how the sensor on the water heater worked in detail and they left our home clean. I would definitely call Boltom again for work in the future.

Amos Brown

Great Experience! Billy came out on the service call, showed up early and we discussed options for a major repair to restore water service to my home. After discussing options, he was prepared to get to work, keeping me informed along the way. He fixed the problem quickly, and let me know what options I should consider moving forward related to the fix. All around, great experience. I recommend them highly. Very pleased.

Paul Smith

Paul H Ray

As part of our maintenance contract with Bolton Services Curtis Snipes came out for our air conditioner inspection. He called before his arrival, was on time and introduced himself with a smile-that by the way he had on all day. After maintenance he noticed that instead of cooling the unit was putting out heat. The problem turned out to be the control box, that had to be replaced and some faulty wiring to the control box that had to be replaced. All told Curtis was here for about 7 hours. I think Bolton Services should be properly proud of having an employee like Curtis that stays with the job until it is done right, keeps the customer informed and cheerfully represents the company.

Jo Strobush

Bolton Construction was there with us through a renovation several years ago. They were prompt, courteous, professional and knew what they were doing. Naturally when we moved into a new place, we called on them again to be our "go to" company for plumbing, heating and air. Again, we couldn't have been happier with everything they did. The serviceman explained very clearly to us what was happening and what needed to be fixed - no game playing. Anyone needing some work done or wanting a yearly service contract on their units, don't hesitate to call Bolton; you won't be disappointed.

Princess Nail Supply

Friendly, efficient and reasonable. Kept us informed throughout the process. A breathe of fresh air in the mechanical trade!

Carl S

I had a difficult repair to be made when the sewer line from my house completely failed. Cary Plumbing rejected the business, so did Pipetechs and Waco. But Bolton was willing to work with me, provide advice, recommend a solution, and then deliver as promised on an extremely reasonable budgeted quotation. Great management by Brian. Great field service by Billy. They have earned my future business.

Wade Reece

Vickie Pruett

Great customer service! Even went the extra mile and did a great clean up job after the work was done.

Morris Hayes

A J was the most knowledgeable service person I have dealt with concerning my air conditioning unit. He pays attention to the smallest of details and efficiently corrects any problems with the greatest of courtesy. He is a real asset to your company.

David New

Had a great experience with Bolton and Curtis Snipes. One of our A/C units stopped working in the middle of a heat wave and Curtis came, diagnosed the problem and solved it in 30 minutes.

Kathy Fowler

Excellent service!!!

Charlynn Ross

Bill Stuart with Bolton Construction is punctual, professional and courteous. I would recommend Bolton for any of your service needs.

David Allen

Curtis was exceptional. Walked in the house and from the start was there to be efficient sand not waste time. He told me he likely knew the issue from the start and fixed it in a matter of time. He asked if we were interested in a service agreement with zero selling and I said yes. He was done in less than 45 minutes. Thanks to Bolton Service and the staff, the house is once again cool.

Caroline McClintock

So impressed and happy with my service from Bolton today! The scheduler was very courteous and I was able to get a same day appointment. My service provider, Eric, called to verify 20 minutes before he arrived. Eric was able to not only fix the problem that I had requested service for quickly and efficiently, he also discovered the reason for two other issues we have been having. So relieved that they are both something that can be fixed! Eric is very professional and knowledgeable about plumbing and HVAC, and was so considerate to always wear shoe covers in the house.

Beth Baker

They were extremely professional. Very willing to show us how everything works. Some of our outlets were not working after they were there (actually unrelated to their project) and they came back to make sure everything was working correctly. They made sure we had no questions. They cleaned up everywhere they worked. I would definitely use them again.

Jim King

For about 10 years I have had a service contract with Bolton Construction Service. One of my cooling units is 13 years old and the other is 22 years old. The heating units are also over 10 years old and with their annual service all 4 units continue to operate as new. Their technicians are well trained and courteous and will not try to sell something you don't need. About 5 years ago I had an emergency plumbing problem on a hot summer weekend and their technician was here within an hour after I called and fixed the problem. Providing great service at a reasonable price has kept them in business 93 years.

Rick Lockhart

We have been with Bolton Service going on 20 years, and some Technicians are good and some are just ok, but Bill S. is GREAT , he always goes beyond what any other Technician has ever done in the past. Bill always explains things and the last time he was able to find a problem and fix it before it broke and would have caused more money and headaches. I would like to have Bill S. as my PM Technician from here on. Bill has a great work ethic and it seems like that is becoming more rare today.

Marvin Branscome

Bolton’s service and expertise were excellent, and I have finally found someone who can work on my rather complex high efficiency HVAC system. The company that originally installed it (Newcomb) had made repeated repairs to the furnace each winter over the past few years, but never fixed the problem with the 3-speed fan ramping up to 100% too long and too often. Their last two technicians admitted to me they were not trained for that type of furnace after they spent about 6 of 7 charged hours in their truck making calls to their supervisor and waiting for him to return their calls to tell them what to try next. Curtis and Jerry found the problems, and it is working better than it has in years. All of their folks have been courteous and responsive.

Karen M

Camden was on time, personable & professional. I feel as though he did the best inspection of my AC system that has been done in a while. I will request that he perform any inspections or system services in the future.

Steve Bercovici

Bolton services came to help me solve a water main leakage problem and I was very impressed with their professionalism and expertise. Brian was very patient in answering all my questions and showing me exactly how things worked and what was going on so there would be no surprises. The office staff is always courteous and prompt and you can tell this is a top-notch company in every respect. Highly recommended!

Garrett McDougal

Very professional,friendly and fast! Your plumbing is fixed when he leaves!

Kat Herstein

I've used Bolton Service for my A/C maintenance & Electrical since I bought my house in 2009. Everyone who has come out is kind and honest. But, Curtis Snipes, is one my favorite AC techs! He's professional, kind, and not about pressure salesmanship. The best!


Quick turn around, quality work, reasonable price!

David Pressley

I have used Bolton for the last 10 years on two houses that I own. I have twice yearly service contracts, and I also use them when things break. Bolton have always provided me with consistent service of the highest quality, and I would highly recommend them.

Sonya Boone

Awesome job! They were very professional and informative. I purchased an electric water heater and they put it in. They even cleaned up and came prepared to take the old one away. They have always been courteous when I call them and discuss my needs.

Gail O'Brien

Camden did a fantastic job working on our Ecobee thermostat yesterday! It has never been so precise and easy to use. I hope you continue to pay and treat Camden well. He deserves it, and he is an excellent ambassador for your company!!!

Tamara O'Donnell

Devon Borgardt

Bolton service was able to schedule a same-day appointment for repairing my air conditioner and furnace. Curtis was very nice and happy to explain the issues with my air conditioning unit. He was thorough and very nice.

Julian Bridgers

Curtis with Bolton was on time and did a thorough check of our home HVAC, 2 units, found three pieces that required replacement and explained what he did. He was very friendly and pleasant. I told him to tell Bolton that we will gladly welcome him back. We have been with Bolton slmalm 25 years. They have handled plumbing and HVAC work. We have recommended them to several people, some of whom are using them.

Canda Campbell

I had a gas leak on Saturday and there was a guy who responded to SECU RE promptly. Well, I came home Monday 3/18/19 to no heat. I called SECU RE, but after not hearing from anyone, I contacted Bolton myself. I was given 3 different times that someone contacted me. The first two times were before I called to SECU RE about the problem. Next, I was told a time and that they left me a voicemail. I hate being lied to especially since I have kids and they're home without heat. Nevertheless, nobody ever showed up or called. I give my hats off to the person who showed up and performed on Saturday, but tonight my children and I are still suffering without heat. 3/20/19..... If it wasn't for Mr. Curtis, the guy I mentioned above, with the help of Thomas, my original star would have stayed a one star. I didn't know the review was based off the worker and that the answering service is a contractor. If, I was you Bolton, I would change the answering service company. 3/27/19 I want to thank Jeffrey, Thomas, and the other guy that came out last week and installed me a new HVAC system. Today the inspectors came and everything passed. I want to thank you guys for coming out and handling the issue I have been dealing with since I moved into this unit.

Traciel Reid

My experience with Bolton service techs Billy S & Brian W was simply excellent. Billy & Brian did a great job; they were courteous, respectful and efficient. They were the ideal workers. I hope that Bolton sends me Billy S & Brian W whenever I have a plumbing job.

Kenneth Phillips

Many thanks for the excellent and reliable service to my heating system this past year. This company excelled all expectations today at customer service. I highly recommend them.

Molly Boothe

My experience with Bolton was EXCEPTIONAL. We had another company come first (which we had seen advertising recently on TV) to help with our rather simple electrical repair request. The other company was a total rip-off with the diagnostic and repair quote (giving a crazy high quote for repair before they even knew what was wrong!). So then we called Bolton as they have been a well known Raleigh company for years. Tim the Bolton electrician was thorough, polite and professional. We felt taken care of by Bolton (unlike taken advantage of by the other company) and will always call on them first for assistance in the future.

Tim Ogren

Curtis was very timely for the appointment. He was professional, friendly, and communicated everything he did. Bolton Service also was punctual in setting up the maintenance appointment and ensuring it took place. Very happy with Bolton Service and Curtis. I recommend them for home hvac

Ta Ho

Elaine Caldwell

Bill is a totally professional person who knows everything about furnaces and always answers any questions I have. I count on him and Bolton to keep my furnaces working. Excellent work.

John Shutt

Billie arrived when promised. He quickly diagnosed the problem and provided clear explanations. He was courteous, well informed, and willing and able to answer all questions. We will request him by name as need arises.

Aya Zaghloul

I needed to get my dining room chandelier re-centered over my dining table, and while making an apt over the phone, they mentioned there was a $90/hr service fee, along with a $5 gas fee. I accepted and made the apt. The representative came by, and after 5 minutes of looking at my dining room, he informed me that it's not an easy job (as it had seemed), and they would have to replace the wire, thus the need for putting some holes in the sheetrock. I didn't know the job needed all that, considering I just wanted to move my fixture 5 inches over. So I decided not to do it... However, they wanted to charge me the $90 service fee regardless - even though NO LABOR was done and he only spent 10 minutes with me. I was very disappointed, and requested to have this addressed to the manager. After he talked to the manager, they agreed to have me pay half. Although very angry and feeling ripped off, I agreed to pay half. When I look at my receipt, they marked that "time & labor" started at 12pm -- when he didn't even arrive to my house until 12:40pm! Seriously!?! Now I know my money is going to their nice shirts they wear and nice trucks they drive. I would not recommend this company to anyone.

dalia elhamouly

I would give Curtis a 7 stars if it was an option! He did an awesome job in a very short time.. Very honest and helpful, keen on doing his job the best way the first time... I definitely recommend...

Barry Pigott

Yvette Holmes

I have a HVAC service agreement with Bolton. Curtis came out with his very pleasant disposition on a very hot day. He explained what he was doing every step of the way. He answered every question and was very informative. He even cleared some weeds that was behind the unit and got rid of a snake. Now that's some kind of service! He informed me that my capacitors were not doing what they're supposed to do at the rate they're supposed to do it. He explained exactly what all that meant. I got new ones. I didn't feel any pressure to purchase. I knew they were the original ones for the unit. All and all, I had a very good experience with this company and their representatives.

WB Wilson

Jason McKenzie

Marilyn Kilgore

I have used Bolton Services for many years, plumbing, in addition to HVAC. They are thorough, and upfront with their customers, in addition to being courteous and professional.

Jose Rodal

Have used Bolton for replacing a water heater (7 years ago) and other plumbing work. Prompt, professional, plumbing service, that listens to your specs (asked them to install a 2nd sacrificial anode to prolong the water heater life, they used the water heater brand and model that I wanted, and followed my choice of plumbing material for other work).

Don Penven

Billy S. is a thorough and knowledgable plumber. We have counted on Bolton for electrical, plumbing and HVAC for nearly two decades.

Constance Upshaw

Reese did excellent service on both our boiler and A/C this week. He was very thorough and found issues that needed to be addressed on both, that our previous service company had missed...he spent extra time with me, showing me how to properly drain the boiler, and understanding why it needed to be done in order to best maintain the unit. I would highly recommend Reese if you ever need service on your boiler or A/C unit..he is very knowledgable and professional! Bolton and Reese is who we will be using from now on! Many thanks!

John Morillo

Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and found a time when both could meet up and get it done before we returned. And now today, a summer later, he saved us from record high temperatures and no AC again by slotting us in as soon as he had a cancellation a full 6 hours earlier than we expected anyone to be available, and then by quickly and expertly diagnosing our problem as two blown 25 amp fuses and one bad capacitor in our 1987 Trane. It was fixed and cooling in less than half and hour after he arrived. He always calls before coming and is so polite. Best of all, he really knows his stuff and has the right parts stocked in his truck. And if you do diy like I do and want to really know what is wrong with anything hvac that isn't working,, he is willing to show you and explain just what he is doing Thank you Curtis!

Sarah Berenson

For 30 years Bolton has been my plumbing and HVAC service. They do the job right the first time and they always come promptly. I love my gas, instant hot water.

David Washburn

Camden was very helpful, and an all-around amazing worker.

Patricia Adams

Billy was courteous, knowledgeable and efficient. He wasted no time completing my repairs. I have used Bolton for years and have always had a good experience and great people performing great work.

Tim Barker

Camden demonstrated excellent attention to detail, customer services relationship, technical competency, and respect for customer's property.

Tonja Ruffin

Thomas Bishop is a awesome employee he's very friendly and respectful and does a awesome job.

Emily Murray

Great service at honest prices! Friendly and knowledgeable. Found our AC problem quickly and resolved it.

Bill Drago

Our experience with Bolton Services has been great from start (purchase of my Trane HVAC package unit 13 years ago) to recently, when we started having some issues with the unit. The unit is 13 years old and in relatively good condition. But recently, we lost heat and the problem with the unit was not readily identifiable. In the end, the technician Curtis, stuck with it and got us back up and running. The experience was very trying, as we did not have heat in a cold spell, but Valerie in the office, was fantastic in getting technicians to our home quickly. Initially, the technician Thomas, who came out first, was very knowledgeable and was able to get us up and running, but the problem was complex and needed other sets of eyes to help id the problem. Jerry, a supervisor, also came out with Curtis, on the second day, and it was really appreciated and reassuring that Bolton was going to solve this problem, which Curtis did. Curtis is a star in my book. I would recommend Bolton without any hesitation.


I just had a brand new A/C unit installed at my house and I was so happy with the overall experience that I wanted to write a positive review to thank Bolton's Company for going above and beyond! In the heat of the summer my A/C unit broke completely and this company quickly came out to my house, helped me pick the best unit for my needs and installed a much better, more efficient unit, and stayed all day to get the job done. I was so impressed and happy with the service, unit and work ethic that I wanted others to know about my experience. I think there are very few companies in Raleigh with this level of service. I also use them for my plumbing and electrical needs because I trust their service and prices, and they are always quick to respond. I highly recommend Bolton's Service Co.

Richard Magnuson

Curtis Snipes and his assistant who just serviced the two HVAC systems in my house are both excellent technicians.

John Wester

Curtis Snipes is a great professional. He came to my home and was very friendly with my family and animals. He did a great job and I hope we see him again. Just for maintenance hopefully. We have a very old furnace.

Judith Crowell

Brian came to my flooded basement around 10 pm on our last below freezing Friday night. He checked everything thoroughly and figured out how to diagnose the source of the problem creatively. (There were no burst pipes.) Brian's attention to detail and diagnosis allowed me to peacefully turn back on my downstairs heat for the night. When he finished the job on Saturday morning, I knew I had a star for a plumber! I love the new (old) Bolton!

Trevor Hall

When my new AC broke just a month or so after its install they came out the same day even though it was 9:30 at night before they arrived. I will be using them for all my HVAC needs from here on out. What a great company

Richard Pepper

Good service, kept me informed, very pleasant and resolved the issue. As a bonus, was able to arrive earlier than planned.

C F Majors

I had a hot water heater emergency and a new hot water heater installation in the same 24 hours. Fortunate to have that handled so professionally and so quickly. I have worked with Bolton for 20 continuous years now, plumbing, electric, and hvac. They are clear about the proposals, and the work they need to do. And they always clean up after they are done! Billy and Brian and Emerson were great yesterday. Highly recommend!

Cristie Dowda

When you have water pouring into your basement that won't stop when you cut off the main water valve, you need professionals and you need them fast! Billy Soames and Eric Grimes crawled underneath my very wet house, determined the source of the leak (which is not so easily done in a plumbed and re-plumbed 1890 home) and dug and dug in the pouring rain. I almost cried with relief when they were able to completely repair the broken pipe without having to dig a huge trench from the house to the main water line. Kudos to the office staff, Valerie and Amy, who managed to get them out for this emergency and are always understanding and ready to help. A great company and wonderful people.

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