Reviews of Thermo King Christensen (Electrical Technician)

Just Grumpy

Can never get the same answer from two different guys in the service department. Also I hope you’re not in a hurry cause I sat there for 25 mins while the guy was surfing the internet while customers were waiting to get questions answered.

i safaricom

This place give you

Steve Hudson

Believe me, when they say its first come first serve. Don't believe it. I've been here on multiple occasions and the same results occur each time. I'd been here literally hours before others arrive and they bump us out the door to move them in our place.

Max Roy

Great service! Thank you

Kevin Cox

They got me in to fix my APU a/c on short notice. The mechanic was very knowledgeable and efficient. I felt that the bill was fair and in line with the needed repair.

Misgina Bahta

Rip off...Worst people. I asked them for the estimate before they touch my APU and they told me to wait, while i was waiting for estimate they told me its done and asked me to pay $750. Just to replace apu alternator. After an argument they took it off and put my old one and forced me to pay $132.00 for wasting my time.

Jerry Rubin

They treat me right and listen to my complaint and fix the problem, and explain the procedure and parts. My APU RUNS JUST FINE NOW

Matt Helmick

These guys do good work

Donny K

My refer don't want start. So I bring at this place. They haven't look at my trailer for 4 hours. A-V-O-I-D this place drivers.

Aaron Fletcher

One of the worst customer service I've ever seen, it seems that they hate their work and they take it out on the customer.

kendell verhage

Have had to take my truck in 5 times to get Apu working right. They also had to come to my yard 2 times. They did get it fixed finally.

patricia winkels

Really nice people. Had to wait a bit to get in bay. But over all a good experience.

Trucker Wan

Avoid this thermoking location. If you're bringing apu for fix. Get ready for another repair after leaving the shop. Attitude and unqualified techs. Save your self headache and money and go to place with better reviews.

Joshua South

I went in for a problem that has been plaguing my Qualcomm for months. Within five minutes the technician had the issue diagnosed. Instead of fixing the problem and rushing me out the door, he checked himself to make sure everything is working. I’m very pleased with the service and the work done.

kenneth Berreziga

We will never use this location again. We've had to learn the hardway and put dents on business pockets. Nothing was fixed correctly and the charges were ridiculously high. I suggest avoiding this place.

Miroslav Maleshliyski

Charged me $280 to replace a belt on my APU , told me they fixed it and the warning light was gone. 3 hours later I stopped for the day , turned the APU on and the first thing I hear is a loud squeal , shortly after - the warning light comes on and the APU shuts off. Called them right away and the man on the phone asked me to go back and they would get it "fixed" again... 5 days later ( with no APU) I'm back at their shop , called in the morning told them I was coming around noon. Arrived at noon opened a work order then sat for 2 hours waiting for someone to look at my APU , 2.5 hours later a guy arrives without notice with an APU issue and they got him in right away.... I asked the man behind the window if they were going to start my APU since I was there before that other costumer. He said that it was going to be a while... Waited another half an hour and left, it was too obvious they were ignoring me. I feel robbed and humiliated , this people cost me so much time, money and discomfort and BTW they broke the cover of my APU and the small door won't close anymore so now it fills up with water and debris, I don't want to think of what this could cause to my APU before I can get enough time to have it fixed. ******** BE AWARE TRUCK FELLAS *********

Nancy Schriver

Very knowledgeable. Can get trailer repairs done there and other things. Pay repairs etc..

mike lynch

Very helpful and great parts selection.

Dwight Cameron

Fast and efficient

Babbu Jathol

they install brandnew thermoking apu and dril in tank and this result

Merrwin vallier

Good parts dept

John Culp

They did a bang up job and I showed up unannounced got me rite in put new sattelite in my truck omnitraks courteous folks clean shop great service yes they do more then refrigeration

Dispatch NWE

Nationwide Express LLC. We have been in this dealer many times, ALWAYS excellent customer service and always the repairs/installs are done on time.

randal cox

They don't listen. Techs are all right but leave tools in trk and get trk interior dirty. Management is always looking for away to charge. EVEN WHEN ITS ABRAND NEW UNIT THAT FAILED.

Giovanni Santos

we definitely never gonna bring our units back to this shop. Over priced and unprofessional staff. Techs will destroy your business. NOT RECOMMENDED

Steven Doscha

Thank you for making my issues all correct. Steven Sandgren

Jae Edwards,Sr

Good work

Cliff Bozeman

Excellent service...knowledgeable techs. In and out within two hours with no appointment.

Jer Taylor

bad customer service. carrier is awesome

PAUL ROTELLA

Great professionals at that shop

Michael Cowart

They did exactly what i paid them for great place to get service

David Richards

Went in for a Freon leak and service. Leak has been persistent for three weeks and no one could get it fixed. The owner,service Manager writer listened to my problem and fixed leak,did a service and had super professional care. These guys are very good and will return whenever I have any service needs. Thank you Don,Kyle and Bryan.

Shaun Swanger

Confused and clueless!

Stone Dickerson

Rod in the service department has never been anything short of excellent. He always does a great job communicating with us and is always able to help.

Nancy Waterman

Did a great job on my reefer. Quick too. Thank you.

Kase Zuniga

Walked in to drop company trailer and the staff was so rude and unprofessional. Unit was fixed, but then day later all type of codes popped up. hope management is reading this.

Jordan McKinney

Great service at a reasonable price. These guys know what they're doing and will get you back on the road quick.

Luis Vaquera

bad service, bad customer service, they charge for jobs that they know will not look good, they behave in a racist way, they think our money is not worth it! what a pity it is a trademark workshop

Marvin Hamilton

friendly service and fair pricing

Javier Hernandez

I have been waiting for a temperature download that i paid 4 hours ago and they has not send it yet

Petter Lorey

Unprofessional staff - Checked Rude Attitude - Checked Highly Prices - Checked If you want to waste your time, and pay a lot of money for a non fixed service this is the right place.

alec abell

Saturday morning, no appointment... Walked in 0825, drove out fixed at 0915, for less money than I planned for parts! Corey needs to be cloned and a copy sent to ALL Thermo Kings!! Will definitely use them again!

Aidan Schieuer

Good place.

Brandon Strothkamp

Great parts and service

mick goslin

Knowledgeable staff, good battery prices.

Merwan Berriziga

Dont get apu fixed here. You will face more problems with your equipment afterwards. Give this place A 0

Kaitlyn Simpson

I purchased a used APU from here. No one consulted me on where to install it on my Freightliner, and they installed it with the exhaust blowing under my cab. Unit was supposed to be run for a day after installing, but the installation was just completed when the truck was returned to me. Belt was old and snapped within a week. The included espar heater is non-functional. I was treated like a second class citizen and put such a bad taste in the my mouth that I am leery to even go to other thermo king dealers to get my unit serviced

Anthony Craddock

Timely fix on refee unit

Mike Frosty

Come here multiple times same problem. Cant seem to resolve it at all.

Matty Bo Batty

Not very helpful at all, very snooty attitude at desk... They don’t care if you’re gonna be late for a pick up, they’ll move your trailer that’s blocked by another one one their time... not yours...RIDICULOUS

Ulukbek Shadymanov

watched the truck for 10 minutes, could do nothing and told to pay for 1 hour.

kerry balog

Just bought a used thermo king for my trailer. They did a great job with the install, but didn't charge me enough and they were way too pleasant :)

James Johnson

Had bus AC fixed. Fixed.

Abdisalam Burale

I wouldn’t recommend nobody here to wast him/her time here, They are unprofessional and gives you and attitude.

Joe Nardo

knowledgeable, service is fast! Prices are competitive.

Kenny Ingram

STAY AWAY FROM THIS PLACE THEY WILL OVER CHARGE YOU AND NEVER FIX YOUR EQUIPMENT PROPERLY. WE BROUGHT OUR UNITIS HERE AND APU'S IN AND OUT AND THEY WERE NEVER REPAIRED PROPERLY. TAKE YOUR HARD EARNING BUCKS TO DIFFERENT LOCATION.

Eric D

Very very slow. Came in as a walk in, had to replace my inverter. 2.5 hours left on my 14, they finished when I had .5 left. This is the second inverter I've had to replace (not the same truck or location to do the work). This want a two hour job. The forest time I had one replaced I was back on the road in under an hour so I know how long it should have taken.

Jason Wells

Always in and out great mechanic staff

Ed Thompson

I bought an old truck that came with an APU. There was alot of little thing wrong with it and thermo king worked there butts off to get it and keep it running. Always great service from owner to the hard working mechanics.

Miguel Robles

Dad works there ramon

Cole Becker

Worst service I’ve ever had

Sylvester Harris

This Thermoking installed my APU on my truck and I had problems with my unit approximately 2 or 3 weeks after the installation. So I my APU there at 11 a.m. on 7/13/2015 because it wasn't cooling, and $713 later it still was not cooling, I called and told them about it they told me to bring it back, truck and APU stayed in the shop all the way to 12 a.m. and the problem still was not fixed and I had to take it to another Thermoking and was told that the system was wired backwards and I had to pay another $1300 to fix the problems Thermo King in Omaha created. Currently I have one of the Big Boss district managers of Thermoking getting in touch with the people at Omaha to try to find out how they are going to reimburse me or compensate me for my time spent and money spent for their bad work. From my experience going there spending all that money and then coming out with a new problem I will not recommend anyone use this place. I would give this place negative stars if I could

Kelli Haggard

Awesome people, Ryan and Rod are the best

Luke Byers

Great work!

Malik Talib

High priced shop. Will overcharge you on repairs and leave your problem unsolved. I recommend thermoking over in Joplin,mo.

Hawk Hasan Sr

Night crew guy ( MGR) A LITTLE PUSHES. Kept me here long enough to get 2.5 hrs at $102.00 an hour. Make sure if you go here you watch there stop and start time for labor cost.

Gelu Maga

Good place to fix your APU. Rod did what he said. Very professional.