Reviews of Trunnell Electric, Inc. (Electrical Technician)

Larry M

We were having a window changed over to a door leading to an outside deck. The people doing the window work wont do anything with wiring or alarms etc. They got here about 8:30 am on Friday and began the demo on the window and the wall under the window and found there was some electrical wiring . They had to stop. It now was 9:30am I needed to find someone who could come out quickly to move the wires so the window people could continue. I called the first name under electricans and they said they couldn't send anyone. The next name was Trunnell, called them explained my situation , the girl who answered the phone was really nice an passed me on to Rick. He said they could have someone on late morning /early afternoon.My wife was home and said you guys got there at 11:45. 2 hrs after I called. The representative was great, friendly and clearly explained what he had to do was done and out in about 2hrs. Trunnell Electric won 5 stars for coming to the rescue in this time sensitive situation. We expected the price to be considerably higher than it was which was an added bonus. Trunnell will be our company to use for our needs Big thanks and much appreciation.

Larry M

We were having a window changed over to a door leading to an outside deck. The people doing the window work wont do anything with wiring or alarms etc. They got here about 8:30 am on Friday and began the demo on the window and the wall under the window and found there was some electrical wiring . They had to stop. It now was 9:30am I needed to find someone who could come out quickly to move the wires so the window people could continue. I called the first name under electricans and they said they couldn't send anyone. The next name was Trunnell, called them explained my situation , the girl who answered the phone was really nice an passed me on to Rick. He said they could have someone on late morning /early afternoon.My wife was home and said you guys got there at 11:45. 2 hrs after I called. The representative was great, friendly and clearly explained what he had to do was done and out in about 2hrs. Trunnell Electric won 5 stars for coming to the rescue in this time sensitive situation. We expected the price to be considerably higher than it was which was an added bonus. Trunnell will be our company to use for our needs Big thanks and much appreciation.

Tiffany F.

Following their service to rewire my home's electrical panel, one of the breakers continued to break on a daily basis. I called and asked if fixing this issue would be under warranty of the original service and they said that they would have to inspect the cause. They came out and fixed a ceiling fan that previously functioned without issue and left without mentioning any cost. I assumed the work was covered under the warranty and was very happy. At least a month later, I get an invoice in the mail. I call them to ask more detail, they update the invoice and email it to me. I send payment, but am now a bit grumpy. Two more times, I call them about broken breakers and they send someone out to fix it. The technician says nothing about payment or cost. This week, I get a call about an unpaid invoice, probably for one of those other calls because they kept having to come out to fix the original job, but why does the technician not mention payment prior to service? Why send invoices MONTHS after service or not at all and just call about it months later? Its the very strangest thing. For their strange invoicing practices and the continued failures of the electrical panel that they rewired, I must give them 1 star. Its unfortunate because the technicians are very nice and the owner is actually quite nice.

Tiffany F.

Following their service to rewire my home's electrical panel, one of the breakers continued to break on a daily basis. I called and asked if fixing this issue would be under warranty of the original service and they said that they would have to inspect the cause. They came out and fixed a ceiling fan that previously functioned without issue and left without mentioning any cost. I assumed the work was covered under the warranty and was very happy. At least a month later, I get an invoice in the mail. I call them to ask more detail, they update the invoice and email it to me. I send payment, but am now a bit grumpy. Two more times, I call them about broken breakers and they send someone out to fix it. The technician says nothing about payment or cost. This week, I get a call about an unpaid invoice, probably for one of those other calls because they kept having to come out to fix the original job, but why does the technician not mention payment prior to service? Why send invoices MONTHS after service or not at all and just call about it months later? Its the very strangest thing. For their strange invoicing practices and the continued failures of the electrical panel that they rewired, I must give them 1 star. Its unfortunate because the technicians are very nice and the owner is actually quite nice.

Mark Page

The. Tech. Took. A. Brief. Time. Replacing the. Ceiling. Light

MARY MONSALVE

I needed an entire wiring system redone at my house after the major renovation. I hired them and it's great to know beforehand how much the service would cost and the guys that did it were really professional and finished it in no time.

Mark Page

The. Tech. Took. A. Brief. Time. Replacing the. Ceiling. Light

MARY MONSALVE

I needed an entire wiring system redone at my house after the major renovation. I hired them and it's great to know beforehand how much the service would cost and the guys that did it were really professional and finished it in no time.