Reviews of Frye Electric Inc (Electrical Technician)

kendra tharp

This company is rude and unprofessional. Had them out to my house to fix a problem. They walked around my house for 6.5 hours. They supposedly fixed the problem. As they were getting ready to leave we noticed our armoire in our room was broken severely. They discounted our bill 50 dollars for a 400 dollar piece of furniture, not anywhere close to what we paid for it. The sad part is, is that the employess weren't even going to tell us they had broken it. And here we are today with the same problem. So im pretty sure they just put a bandaid on the problem to begin with. Called the company just to be hung up on and told to find another electric company because of our attitude. Yes i have an attitude its the same problem they supposedly fixed.

Linda Crowe

Excellent service

Suzanne Shafer

Frye Electric does an amazing job every year lighting our huge Christmas tree in front of our home. Not only do we enjoy it, several people we didn't previously know have stopped to thank us for the joy and beauty it adds to their Christmas season. Many thanks to the great crew at Frye Electric!

Jacob Crow

I had a great experience with Frye Electric. I called right when they opened on Monday morning and had an electrician (Zach) at my house an hour later. Zach was a knowledgeable and was able to explain exactly what he was doing and how it happened. We had our issues resolved that morning and know the exact steps of what to do if in a similar position. We will continue to use Frye Electric based on this experience.

Chris Bryant

Very profession from the quote to the installation. They fully understand customer service and it is greatly appreciated. The pricing was fair. The two gentlemen took the time to answer questions and taught me a few things too. Will use again.

Carla Carter

Great attitude and great customer service. Called for a problem at our rental late on Saturday night. Jeff came out and tracked down the problem and fixed it quickly. He was so friendly especially for such a late night call. In my opinion the fee was very reasonable for an after hours rate. I will definitely be using Frye for my future electrical needs and recommending them to others!

Kay Bush

Very great guys to work with! Very polite and respectful of our home! We use this company at our office and will definitely use them again!

Kevan O'Connor

Update: Experienced an issue which Hal Frye personally resolved and am very pleased. I would like to say thank you to Hal and Brian for their professionalism and would work again with Frye Electric. Their electricians are experienced and Hal Frye is a good businessman. Thanks again.

Eric Fritschle

They are an excellent company full of knowledgeable electricians. I would use them for any electrical problem I have.

stephania foster

THIS PLACE IS A JOKE!! THEY CAME INTO MY HOME AND “FIXED” MY ISSUE NOT BEFORE BREAKING A 400 PIECE OF EQUIPMENT AND NOT EVEN SAYING ANYTHING!! SO I AM EXPERIENCING THE EXACT SAME ISSUE AND TRIED TO TALK TO THE SUPERVISOR AND HE WAS EXTREMELY RUDE AND UNPROFESSIONAL!! SO I HAVE REACHED OUT TO THE BBB AND THE ATTORNEY GENERAL! PLEASE DONT USE THIS COMPANY!! CALLED ANOTHER ELECTRICIAN AND THEY LAUGHED WHEN I TOLD THEM WHO I CALLED OUT THE FIRST TIME AND THEN TOLD ME THAT WAS MY FIRST MISTAKE! DO NOT I REPEAT DO NOT USE FRYE ELECTRIC! THEY ONLY GOT ONE STAR BECAUSE I HAD TO PIT IT ON THERE TO SEND THIS!! THE RESPONSE GIVE DOES NOT JUSTIFY YOUR COMPANY BREAKING A 400 DOLLAR PIECE OF EQUIPMENT AND THEN NOT SAYING INE WORD UNTIL I NOTICED IT!! COMPLETELY UNPROFESSIONAL!! TRIED TO TALK TO ALL PEOPLE IN CHARGE AND WAS PLACED ON A SPEAKER PHONE SO ENTERTAINMENT FOR YOUR STAFF! THEN BEING HUNG UP ON AND TALKED TO RUDELY!! I WILL CONTINUE TO LET THE WORLD KNOW HOW TERRIBLE YOUR SERVICE IS. APPARENTLY SOME OF THE WORLD ALREADY KNEW! YOU KEEP SAYING A TV STAND BUT I HAVE A RECEIPT STATING EXACTLY HOW MUCH IT COST!!

Mary Belles

Wonderful experience! Free quote, very professional employees. The job was done in a timely manner and exactly as requested.

Tim Hayes

Great local company, great staff and field technicians, very established.

Ken Young III

Personally I've never had work done but the company I work for has. Based soley on the phone call with the owner that I just overheard, I will never encourage anyone to use Frye Electric. I won't go into details but how a company has made it this far with that type of leadership is beyond me. Certainly no way to run a business in my opinion. If you choose to use them, I hope your experience is more pleasant than ours.

Joanie Relf

Just had FRYE ELECTRIC try to charge me an extra FIFTY dollars because the workers went over 30 minutes, by THREE, YES 3 min. I had been quoted $128.00...he finally came down to $151.25, "the lowest he could go" NEVER AGAIN. I had called for an estimate to have two ceiling fixtures replaced...no new wiring, on an 8 ft ceiling. I expected them to come out to give me an estimate, but he said over the phone that it would be $128.

Jason Taylor

Knowledgeable and friendly installers. Very satisfied. Great price! Would recommend and will use again!

walterbrebeuf1978

On time, swell guys. Small job, $3,700 dudes acted like the job was for 100x that amount. Would use them again in a NY second.

John Rosenbaum

Beyond my expectations. Will not hesitate to call again.

Michelle Franklin

Excellent service, honest reasonable on time. I will not hesitate on calling this company again.

garry zeck

Eric F. did fantastic work - very personable, intelligent, and explained everything he was doing. . Had 5 lights that wouldn't work. Had two single switches, a three-way, and a four-way. Told Eric the situation and he immediately began troubleshooting and had it figured out within 15 minutes. He replaced the bad switches and tested everything to make sure everything worked. Very reasonable price, excellent work, and definitely recommend.

Dior W

Excellent work! Eric was fast, personable, and knowledgeable! I would recommend him to anyone with an electrical issue!

Derek Jamrog

Had new circuits run from basement box through crawlspace to desired location. The crew was great to work with and highly professional. Overall, a great value of service and cost. I have used them for two projects thus far, and they will be my first choice for any future work I may have.

Tony Corrice

Frye Electric has performed several jobs, wiring a new addition. As well as commercial work at my Laundromat. They have always performed their job competently, and professionally, completely satisfied.

Josie Raimondi

I am a property manager and have used Frye several times on homes that I have under contract. These guys know their stuff. They are prompt and get right to it. Knowledgeable and reasonable in cost, too. Let's face it, a licensed electrician isn't going to work for nothing, but I don't want to be gouged, either. Their prices are what I would call reasonable, and I've always been satisfied. From the lady who answers the phone, to Michael who does the scheduling, right down to the electricians they send out, is is a pleasant experience throughout. Josie with Property Management Services, LLC

Sam Morrow

Seriously, great folks. They fixed my issue in a timely manner, were very professional, knowledgeable, cleaned up after themselves, and the final bill matched the estimate. I will definitely use them for future projects and any unforeseen issues that will inevitably come up. I feel that their price was fair.

Teresa Mansfield

Eric and John are awesome and were so helpful! Thank you!!

Pam Jackson

Just had IPL out at 10:30 PM because of power going in and out, come to find out that the installer did not contact IPL when installing the upgraded. All of the connection was not done correctly. IPL stated it was a miracle that our house did not catch on fire. Make sure Frye contact IPL when doing any work or you contact them for proper installation. Thank God for IPL fixing the problem at 10:30 PM.

Eric Proctor

Installed electric car charger in garage. Very good price, great customer service, great work and very professional. My new go-to. Thank you.

Princess Emma

My two previous negative reviews have mysteriously disappeared. Go figure. I would never use this company again, nor would I recommend their services. I was disappointed with their technicians, and horrified by the personal response from the owner.

jerry Richey

They pay me

Adam Harty

Same day service. Very polite and professional from original call to the technician who came out for service. I had a new outlet wired for an appliance. Technician was very courteous and vacuumed up drywall dust when finished. Price was competitive with my previous experience.

Tangie Winton

Great work, Thank you.

Craig Suhaka

Didn't use their service, but they called to let me know a service call is $118.00 for the first half hour (this includes trip charge) and $50.50 every half hour after.

Mary Gray

Great job today..had some rewiring done a couple of celing fans hing inside and new light fixtures hung outside front door and the garage..very professional and thorough work !!

Scott D. Lewis

They sent a guy to my house to give me an estimate. I told him what I wanted done, and he said one price would cover it. I asked him if he wanted to go around and count the number of receptacles and he said no, one price will cover it. They were at my house today and want to charge me $2000 more for the work the estimator told me one price would cover. This experience has been bad. I would not recommend them. I just called their office and talked to the guy who came out to the house. He acted very hostile and mad. I would not give them any business. After writing this review I was contacted by the owner. He came to my house and attempted to make things right. He was a nice guy and made sure the additional work was done. I was still charged for it, but it was a lesser amount. It doesn't change my other contact with this company.

Megan Moore

Update 3/30: Frye Electric sent out a second technician to complete our original service call today. Javier was a superstar! He was friendly, efficient, and committed to making sure we were satisfied with his work. He brought the necessary equipment and identified the problem quickly. We couldn't be happier with this "second chance" experience! We would gladly give FIVE STARS for Javier's work!!! Original review for 3/27: Our oven and a few outlets were not receiving any power. My husband is pretty handy, but he couldn't figure out the problem. He made an appointment with Frye Electric and informed them of the issue and what he had already done in the way of investigating the problem. Unfortunately, he was unable to be home for the appointment. While I was entertaining and chasing after two little kids, our technician began looking into the problem. About 20 minutes in, he tells me he doesn't know what's wrong and my options are to schedule another appointment to trace the line with the line tester or open up drywall and re-run the line. I asked why he couldn't trace the line now and he informed me that the line tester is equipment that had to be specially requested (???!). On account of how I'm not an electrician, how would I know to request it? But I digress... He then looked around for another hour. Then proceeded to reiterate that they would have to come back another day and my total was $233 (!!!!!!!!!!!). "For what?!" I asked. "A $65 trip charge and an hour and a half of time" charged in 30 minute increments. And now I'll be expected to shell out for another trip?? I called a couple other electricians who confirmed that they bring line testers to every trip as it's a "basic tool". I believe the technician knew after 20 minutes that he wasn't able to complete my repair at that time, so it seems as though he burned up another hour to jack up the total cost. I did call the company, but was told that all supervisors were on vacation. My husband talked to someone the next morning and made another appointment with the agreement that the second trip charge would be waived and $55 refunded from the first appointment. Maybe I'm being difficult, but I am still not satisfied with service, especially when we will end up paying over $200 BEFORE ANY ACTUAL REPAIRS. Who can afford to use this company at this rate? Will update after second appointment.

Brian Peloza

Quick, excellent work. Even came in under estimate. Would recommend to others. Thanks.

Mike K

Requested an estimate for electrical work. Greg came and gave me a hand written estimate and a printed one [ which I could read ] was mailed a couple of days later. I had questions about the estimate that I wanted clarified so I called and left a voice call requesting a call back. Nothing. Called back again and contacted him while Greg was out of the office and he informed me you would call me when he got back to the office. Nothing. Today I call and reached Greg when he was in the warehouse and he said he would call me back. Nothing. OBVIOUSLY they don't want my business. They could have said so in the beginning. WiIl look elsewhere now. Thanks Hal for coming out to meet us. Looking forward to getting that estimate.

Tim Heidenreich

I needed help with a breaker that kept tripping. The electrician arrived, asked me a few questions, and found the short in the wiring within 5 minutes. Then he fixed it, and offered to do any other electrical work for free since he had time left open for the service call. Great service!

Tiffany Hernandez

They did a great job and provided excellent service and information!