Reviews of Efficient Systems, Inc. (Electrical Technician)

Yancey Jones

Ryan did an amazing job for our plumbing needs and he finished so quickly! I see why the company has efficient in its name. He also worked with me when I had the wrong part. I highly recommend the company and Ryan!

Marlene Posner

Although I was not happy to have to replace my furnace and air conditioning, I was very happy with the service that I received. Sean was here and helpful. Brian did a marvelous job and was here for as long as it took to get everything running, and Adam finished .the job off today in a timely and wonderfully efficient manner. It was wonderful dealing with such excellent service people. They were kind, onsiderate, clean, and efficient. Thank you gentlemen.

Jory Sejdiu

Friendly, knowledgeable technicians that do great work without pressuring you to buy things that you don't need right that moment/upgrading/etc. I will recommend Efficient Systems to anyone looking for service on their heating and cooling systems.

adeptrecordings

Adam upgraded our electrical service and installed two new breaker boxes last January. We requested a minor adjustment in May and Adam promptly came out to make it. The work was well done, neatly finished. High recommendation! D. Willems

rj lee

Adam was on time, and fully equipped with professional knowledge of electrical, plumbing, AND HVAC. I didn’t have to call for three people! I signed up for maintenance annually on HVAC and know I’ll be in good care of smart, hard working, and honest people, which is very rare and valuable. Also, kind and sincerely helpful. My dog rarely takes right away to new people in the house and right away he knew Adam was a good person. Highly recommended.

Walter Chambers

Adam with Efficient Systems was great. I have a somewhat complex HVAC system. Adam not only looked over the entire system, but he did extra research to understand, and help me know the system. Nice guy, very thorough, and professional.

Lisa Harris-Vaco Tech

Mitchell is professional, thorough and extremely knowledgeable. His 18 years of experience working with furnaces showed regarding his recommendations to ensure the safe operation of our furnace. His response time was immediate and he provided pictures. I trust his recommendation and would employ him again. I also worked with Kevin on light installs and a new showerhead! He helped me find the right showerhead as the one I bought did not work. He showed me exactly all the work he was going to do with the lights and he installed them to perfection. He even shot me pics of his work! Efficient Systems is awesome, and John the Manager and I believe Brittany that help coordinate, are friendly, professional, helpful and are the epitomy of customer service. They will get my new furnace business come Fall.

Chase Traughber

Ryan was awesome. He quoted me and was able to do the job then. It took less time than he estimated and it saved me a lot of money. Super efficient, friendly and knowledgeable.

Samuel Kingdon

Efficient Systems is my go-to contractor for all HVAC, plumbing, and electrical needs. I have used them on two personal properties, one rental property, and referred them to many of my real estate clients. They are extremely professional, competitively priced, and if they make a mistake, they'll fix it, no questions asked. I highly recommend them to anyone that needs HVAC, plumbing, or electrical work.

Harry Sosa Jr

Had these guys stop by to get a quote on updating electrical panel. Think the guys name was John. Quick write up on the spot... No running back to his vehicle to gather prices; had everything he needed to get stuff done. Price was very reasonable. I like these guys. Would definitely recommend.

Matt h

They have been nothing but helpful, got a technician out same day and have shown a level of professionalism I truly appreciate.

Jenniffer L

Adam replaced three 2 prong outlets in my basement with GFI 3 prong outlets. He was quick, competent and professional. He also replaced 1 outlet upstairs. He took time to answer my questions and explain in layman's terms other electrical concerns that I had.

Kaleb

Efficient Systems Inc. were very professional, helpful, and a pleasure to have contracting in my home. Sean came out to give me a quote and was very thorough and helped me better understand my needs, concerns, and options to address. They took photos and sent me pdf's of every fixture and switch I had requested be worked on. They marked on the photo what was to be done to that fixture and switch. That was super helpful for me to understand what was being done. It also serves as a great foundation for the electricians reference. Scheduling was easy and pretty straightforward. The job was quoted fairly accurately in comparison to the end price. Adam (the electrician) came out first thing in the morning 15 minutes early. I showed him around and he wasted no time getting right to it. He was very professional and friendly. He finished the job quicker than I had anticipated, which was awesome. He had me check all the work to insure it was to my satisfaction. Adam, even took away all of the old fixtures and boxes. in the end, all of the new lights and switched work great. I really appreciate Sean and Adams hard work. I will definitely be calling Efficient Systems Inc. with my future electrical needs. Thanks Guys

Molly Locke Ryan

Mitchell did a great job today at my house. I had multiple projects that had already been diagnosed on a previous visit few days prior. He was thorough and patient and spent time explaining everything he did so I would understand what was going on. Or at least try to! I appreciate his hard work.

Magnus Garde

Good service. Easy to work with and fair prices.

Wayne U

My circuit to the barn suddenly tripped the breaker. They came out (actually earlier than expected) and tested the underground cable finding it OK. So Sean checked the switch and outlet boxes in the barn and found the short. He replaced one of the back boxes and rewired the incoming circuit to correct the problem. Everything works great now. Sean was very friendly and professional, and I would certainly do business with them again.

Alvin Skoog

Ryan came in figured out the problem. DIY error! Fixed the problem quickly. We will use them again.

Melody Benedict

Just had our scheduled service appointment with Bret. He was friendly, informative, and thorough. The continued history of having a positive experience with Efficient Systems continues.

Sarah Smith

They all did a great job. John (sales), Adam and Brian (HVAC replacement), and Mitchell (water softener install) were courteous and professional, and so far everything is working well.

Brian Hendrickson

We’ve used Efficient Systems exclusively since we bought our house nearly six years ago because of their diversity of services, their great customer service and reliability. Mitchell helped us on our last job and was a great example of those atteibutes. I needed to have our thermostat relocated because it was originally installed in a terrible location that produced inaccurate readings. He completed that job in a shorter time than I was originally quoted, and when He was finished he asked about some crackling sounds coming from the water heater. Had I serviced it recently? It wasn’t just an up sell. It was waaaay overdue for service and I had been intending to do it. Mitchell told me he could do it right then and save me money because it wouldn’t have to be scheduled as a separate trip. And while he was at it, he pointed out an adjustment we could make to our dehumidifier, too. Great service that got e more than I’d originally asked for. I’ll always use this company with service like that.

Robert Koehne

Great people great service.

Taj Darby

Kevin was very thorough about informing me of what needed to be done and explain the process of how it would be done. Although I didn’t choose Efficient Systems this go round I’d recommend them over the other big HVAC companies.

Brian Edmonds

Adam arrived early and was patiently waiting for me. He quickly diagnosed a sneaky plumbing problem which had plagued previous companies/ plumbers. It turned out to be a simple fix. Whew! Time will tell if there was something more major going on. But I will call Efficient Systems again regardless.

Shad Henderson

Dwight was amazing. He was extremely prompt, professional, and courteous. He came to fix an electrical issue which then turned into an air conditioner/electrical problem. He went above and beyond by leaving to pick up a part and returning the same day (actually the same hour) to fix both problems. I would gladly call them again for electrical, HVAC, plumbing, pretty much any problem.

Joyce Black

Josh and Adam (in training) came to service furnace for winter checkup. They serviced and found a problem. Josh back in 2 days with new part. Josh was knowledgeable, polite, and efficient. Highly recommend both Josh and Efficient Systems.

Terry Moore

I consistently receive excellent service from this company. They have always been very honest and helpful. Staff has always been courteous and professional. Their is no better heating and AC service in Indianapolis in my opinion.

Jake Richardson

This is my second time using Efficient Systems. They have a great team of people. Very friendly and punctual. Had Dwight out to service my AC and he was great. Would request him to come out again!

M O

I called them to repair the AC for our carriage house rental apartment. They came that day (which was great!) and the initial agreement was $95 trip/diagnostic fee. He listened to my description and in about 2 minutes told me he needed to replace both the compressor and the fan motor. He then spent about 30 minutes explaining their annual maintenance fee I could purchase (almost $600/year for our full systems), taking pictures and sending those to his shop, talking to them on the phone from his van. He then returned and showed me on his tablet an initial quote of about $560 which included an itemized $75 fee for him to get the parts. I asked him if that included the service fee. He said, “parts, labor, everything.” I agreed. He clicked the accent button and the price jumped to ~$780. He explained the increase was because of the extended diagnostic time required, because he was here more than half an hour diagnosing the problem (even though that included a sales pitch for a maintenance agreement!) I asked why I was charged more after agreeing to a price, when he diagnosed the problem so quickly and spent most of his time in the van writing up the estimate and trying to sell a maintenance plan when he had been able to tell me in minutes which parts needed replacing. He said he doesn’t like the system either but that’s what they do. I said the price might be fair but it feels really shady to raise the price after I accept, right in front of my eyes. He called his manager then told me the best he can do is $600. He would not let me talk to any manager. I said ok, but it still feels shady to raise the price after an initial offer. He then clicked to accept that and the price went up to $698.46. He apologized, said it’s their system and he has no control over it. I went ahead and paid them that price. He did the repair. It didn’t work. He took it apart and said he’d crossed some wires. He attached them a different way and then it worked. He sprayed it down with my hose and said that was $130 service he was doing for free. It was a very odd way to price a job, and based on their increased fees I felt cheated, because they apparently charged me for time spent trying to sell a maintenance plan. They knew it was a hot day and I’d pay anything they asked. I don’t think Ryan cheated me, but I think their system is out of his control and not honest up front. If they wanted to charge almost $800 they should have just charged that up front. If my complex problem risked an extended diagnostic fee they should have told me that up front. I definitely don’t feel comfortable asking them to return for any other services.

Krista Edwards

I have had a service agreement for a couple of years. My AC went out and I didn’t find out until after 5 o’clock So I had to request emergency service they did a great job took care of everything

William Montgomery

Very pleased with the job that Mitchell with Efficient Systems did with the water line repipe. We felt very confident with Mitchell from the very first meeting. Our feeling was that during the entire project. What a job well done and beyond our expectations. Thank you so much for your hard work and professionalism. We will be life long clients of efficient systems.

Megan McNeal

Great customer service. On time, efficient, and we'll priced. Very nice workers, helpful, and very knowledgeable. Will definitely use again.

Bruce Levetzow

Had water heater gas valve replaced,still under warranty, and two furnaces tuned up.Adam found both in good shape for now.He showed a few parts that were on low end of efficiency and should be replaced in near future at my convenience. Was kept informed of everything during the job.

JEFFREY VANMETER

Adam came today and installed 2 new light fixtures. The cost was quite reasonable. I usually change my own light fixtures but we had a super old fixture with a pull chain over our bathroom vanity. Adam said it would be about $300 to get in the attic and run a wire for a new switch. I asked if he could just make the new light a pull chain instead and he was willing. He did a great job and did not harm the new fixture in any way. I couldn't be happier!

Richard Gibson

Have an old house, portions of which go back to 1938 or earlier. Had a couple electrical problems with switches and possible shorts. Ryan came out and gave me a very reasonable estimate. When I accepted it, he was back very soon and did solid, professional work. I'd recommend Efficient Systems and Ryan unreservedly!

Fredrick Dominy

Bret was helpful and super knowledgeable about our system, and he was polite and respectful of our interior spaces. I've used Efficient systems now for an entire year and their service and professionalism has been top-notch. Good people here.

Sam Nichol

Bret was courteous, knowledgable, and professional. He took the time to inspect our HV/AC in detail and then explain what he had done and the condition of our units. I appreciated his attention to detail.

Douglas Hovda

This was a very good visit by Efficient Systems, Adam, he gave us a quote to buy and replace our Smoke Detectors. Much thanks.

Eric Norris

Our unit wasn’t working correctly. We had called several companies trying to find someone to come out the same day but had no luck. Finally called Efficient System. Not only did they come out on the same day but they came much earlier than we expected. The service technician was EXTREMELY patient and understanding as we had a family emergency during the same time frame our air went out. He waited at the door until my niece arrived to let him. He didn’t complain or get upset. Thank you Mark!!!!

Mary S

Mark was great...took the time and explained everything...cleaned up excellent..knowledgeable and very pleasant. It was hot outside and he did alot of walking around to the havac system and never complained. I am happy to recommend him and his company to all.

Michael Dlugosz

Great job. Professional and knowledgeable. Would recommend and use again.

Brian Weddle

Excellent service. Adam was very professional and explained the issue with my furnace. The office staff got a repairman out sooner than expected. Really appreciate their help. Great job!

Rick Messinger

My AC was no longer cooling as it should be.. after running through some of the common things to look at I decided to make a call. I looked online and found good google reviews about Efficient Systems, and decided to go with them. I filled out the Request-A-Call form on their website at 7am and about five minutes later I received a call back. Talk about good first impressions! Technician Ryan was onsite by 9am. He was very friendly, professional, and most of all, very knowledgeable and willing to share what he was doing the whole way. After telling him what I had done, he looked it all over, hooked up some nifty gauges and meters and determined I most likely have a leak in my line somewhere. He discussed options and pricing with me, explained everything thoroughly and recharged the system to get me back to COOL within an hour. I also like that Efficient Systems is a green/paperless company with great communications and a secure website. Ryan and Efficient Systems are absolutely AWESOME! I will be a return customer..

Laurie Voss

Adam was very friendly, helpful and considerate of cost. Gave me several options. Willing to go above and beyond to help find the source of the problem. He was prompt and was even able to come early. I would ask for him again.

Alysha Gil

We chose Efficient Systems for electrical work based on the great reviews, and we were not disappointed. Our technician, Adam V, was courteous, listened carefully, did his work carefully and thoroughly, and got everything back up and running for us. He was also honest-- instead of just giving a quote for one of the repairs, he told us about another option that would be cheaper for us and said we could even install it ourselves if we wanted. I really appreciate that kind of honesty, and will definitely continue using Efficient Systems in the future.

Jaime Nunez

We called Efficient Systems to fix a problem in our house with some light switches and plugs. The appointment was to schedule an estimate on this problem Unfortunately there was not a solution found and only estimate was that they needed about 4 hr.s (with their standard rate) to fix the problem. Ryan was very friendly and seem very knowledgeable but unfortunately the was not a solution in plan.

Constitutional Guard Baker

Mark C arrived a bit early to assure on time install start time. He remained on site through the entire install cycle. Mark's efficiency was greatly increased with appropriately managing his broadly capable assistant, Jesus. Mark and Jesus removed the old malfunctioning systen and rebuilt (installed) the new system in one long day. They cleaned up after themselves. And most importantly, we had that precious cool air again. Thank you Mark and the entire team at Efficient Systems.

Lori Mail

Adam was professional and thorough. He took the time to answer all of my questions and reviewed the maintenance procedures when he completed his work. Highly recommend.

Jeff Dunkle

Had HVAC serviced @ rental unit. On time. Quick. Tenant said the service tech was extremely helpful.

Mary Atwood

Efficient Systems was great to work with. They were prompt in showing up. The technician was very nice and clean. He cleaned up when he was finished. He offered other services which was welcomed. I had no idea they were electrical and plumbing. We have found our new electrician and plumber. Thanks so much for making this installation so easy.

Michael Sanders

Quality, professional and friendly service. Service technician Adam and helper Jesus were great and did a wonderful job. The experience start to finish with Efficient Systems was one I would highly recommend.

Eric Crampton

Mark did a great job, doing the normal A/C checks and going beyond by finding an issue dating to the system installation (by another company). He even installed one of his washers in my hose, and I didn't know the washer had fallen out!

James Valdez

The company did a spring air conditioning check up. Everything went very smoothly with the checkup. The technician was on time and courteous.

Aaron Bryan

Ryan was here very quickly. He was polite when entering my house with his boot covers and was good with my dog. He inspected my home and found the issue in a timely manner and even educated me on how I could remedy the problem myself. I will use them in the future.

Mike Rutz

They're super friendly and very responsive. They explain the issue and the choices very clearly. I trust them.

James Baker

5 stars go to Adam. Great professional. I do have pause in paying $8-9000 for a HVAC system and then be charged $70 for a failing under warranty part that takes 2 mins to replace. I'm of the opinion if something is under warrenty that all cost associated with making the unit whole needs to be absorbed by manufacturer or manufacturer's representative. I already pay $175 plus a year for a person to come 2 times a year to charge even more to repair anything they my find. But then again, times have change haven't they.

Jennifer Marks

Dwight repaired my water heater & a/c in the same visit. He is super nice & knowledgeable. If anything happens with these, or similar, appliances in the future, Dwight is the guy I want working on them. A million thank you's to him!

Steve Dlugosz

On time, friendly, focused, answered all my questions and explained what he was doing whenever I asked. True Pro!

Sus

We had a great experience with Efficient Systems and will be calling them again for any future issues or maintenance.