Reviews of American Electrical Services LLC (Electrical Technician)

Jennifer Norona

They do not even deserve the one star. I had such a bad experience with this company. They obviously did NOT want my business. I called them 5 times during open business hours before they finally answered. They gave me 3 different timelines of when they would be able to come to my house and each time I had to call them to see if they were still coming at that time and each time they had an excuse as to why they wouldn't be able to come. And each time they did flake on me, I was the one to call, they NEVER called me to let me know that they would not be able to come at that time. I was furious. Finally the day came that they were able to come and they got to my house 2 HOURS after they said they would be here. I was calling and calling and they would not answer my call. Finally, when they guy got here, he took a look and said we were going to have to do more than what we thought so he said he would call me with an estimate of how much it would cost, and left. He was not even at my house for 10 minutes and I was stressing and stressing for something that didn't even last 10 minutes. The man NEVER called me and it's been over a month. This company is horrible in every way possible I could think of. Customer service, being on time, answering phone calls. I definitely will never use this company again and make sure that anyone that I know that needs electrical work does NOT use this company. They do not know how to run a business.