Reviews of Dixie Electric, Plumbing & Air (Electrical Technician)

T Goobs

Cliff was punctual, courteous, and efficient. Explained everything very well and got the job done swiftly. Very helpful.

Claire DiLaura

Clif and Josh did a fantastic job for us this morning. We had several needed repairs. They discussed our options with us and provided pricing. We selected the ones that we wanted completed today and they got to work. They completed the repairs quickly and expertly. We will definitely contact them for any needed electrical repairs in the future.

jim Seale

Clif arrived on time. He evaluated my need and quoted me a fair price. He put on shoe covers and began to hang and wire my new ceiling fan. He was worked quickly and was finished in 30 minutes. He cleaned up the area and was on his way. He was very polite while answering all my questions. It was the first time I had used Dixie Electric but would not hesitate to call again. Clif was a great ambassador for your company and provided a good first time experience with Dixie Electric.

Augusta Burrus

I just had Joe and Jonathan at my house from Dixie Electric, Plumbing & Air. They were the most knowledgeable and courteous HVAC and plumbing professionals I have ever encountered. They explain all the work that needs to be done, and why, and they don't try to sell you a service you don't need. It is obvious that they have integrity and care about their work. I recommend them highly!

rita goldman

Dixie Electric was prompt and very professional. I needed emergency work done on a Sunday and they were very quick to have a tech call and schedule a time. Clif was very professional and helpful. I will call Dixie Electric anytime I have a need! Thank you!

Jack Posey

Shaun did an outstanding job on the defective unit that had been installed only a couple of months ago. Thanks.

June Carpenter

Gary W arrived promptly and performed a thorough check of our home. He was courteous, friendly and did an excellent job in the yearly evaluation. His professionalism was appreciated. I highly recommend Dixie Electric!

Tiffany Hodges

Great business. Highly recommend them.

Sabrina Yarema

Mark and Tracie were fantastic! They were knowledgable, friendly, and genuinely cared. I recieved prompt service and really appreciate all that they have done!

Kay Palmer

Excellent service from Josh C! He explained what the problem was with our HVAC and repaired. Always great service from Dixie.

Cindy White

I can't say enough great things about Dixie Electric. I am very picky and very critical about the work done on my home, but I can absolutely say without a doubt that Dixie Electric did everything right. I had an AC put in and a lot of electrical work done, and the whole team worked together to make it happen and did an excellent job. Travis and the AC group did a great job putting in a new unit in my 1933 house. It has reduced my electrical bill significantly. And Chance did an excellent job with several electrical issues that I had done at the same time. The office staff was great as well. I can't say enough great things about Dixie Electric. I will never use anyone but them. Dixie Electric is my hero!!

Chris Ingram

Extremely overpriced! We paid $69.00 for a tech to come out tof tell us our small project was going to be over $3k. Tech was very nice, but hanging a few lightseconds was certainly not worth that. Made one phone call to competitor and will have it all done for $800.00 and they didn't charge to come out.

Melinda Cole

They came out to give us an estimate on replacing 2 shower valves, for leaking shower heads, 1 dripping sink and the estimate for over $2000.00. Declined service , after the $75.00 fee for just the estimate, decided to look online for DIY for each problem we needed fixed...was able to repair it ourselves for less than $70.00. An outrageous repair estimate$$$, there should be no charge for just an estimate.

Youlane Olivier

very professional young man (Russell) and did a great job not only fixing my issues but also explaining things to me and giving information on probable future jobs I want to have done.

Matthew Curtis

Very professional. Diagnosed the issue rather quickly. Provided possible options for remedy. Called before they arrived. Was a bit disappointed that the directions on how to get to the site and the gate codes I gave the dispatcher the day before when I made the appointment were not recorded/passed on to the technician. This resulted in another dispatcher having to call requesting instructions. But, stuff happens. Ultimately went with another company that had more experience with condo/apartment-style HVAC systems. That being said, I would recommend this company based on the experience I had. Overall very positive.

Carol Waters

Very professional and informative. Written estimates given for repairs and upgrades. No high pressure or scare tactics used. Good job, Josh. I would recommend Dixie Electric, Plumbing & Air!

Bobby Lake

Jonathan was very thorough and stayed late to get the job done. He was polite and made sure we were informed throughout the process. I would use Dixie Electric again based on my experience with him.

Leah Prewitt

I have a house that is over twenty years old and everything is falling apart at the same time. (The microwave and fridge are still working-knock on wood). It's a great house with really high ceilings-too high to change the light bulbs! Having Dixie available to do it all means I can could call Dixie when the washer flooded over and there was standing water in the kitchen, the laundry room, even in the living room; I can call Dixie when I need those bulbs changed; and I can call Dixie when my drip pan for my AC overflowed and began dripping out of the ceiling. Invariably, the service people and the receptionists are helpful and kind, non-judgmental no matter whether your home is a kingdom a humble jungle.

Cory Hale

Austin was great. I highly recommend requesting him for your electrical needs. He explained everything he was doing thoroughly and answered all my questions. Its nice to work with a guy that likes his job and his company. Very pleasant to deal with.

Ash

I will not call them for anything. They charged me $6,500 to replace a panel box. I called 3 other electricians that will do it for $1,500 & lower!!!! Dixie will take every dime you have! Normal pricing of the work that needed to be done is between $1,000-$1,500, & that’s coming from multiple electricians

Angelisa Chadwick

Took one hundred and sixty nine dollars, did nothing except leave a quote for eight thousand five hundred dollars. Big rip off. Got another electrician to fix for two hundred!

Cynthia M. Ray

Hollis Woodall answered my call as a damsel in distress with a dying hot water heater. He was helpful, explained all my options and fixed the problem. I was so glad to find out that Dixie can also take care of the A/C and any electrical work I may need done. So nice to have one place to call for help. I am very pleased with Dixie and Hollis Woodall. And my new hot water heater!

Chip Schuneman

We have had two homes covered under the Dixie Cares Plan for several years and recently upgraded two of our four air conditions, replaced one, and Dixie has replaced a kitchen faucet and performed some electric work for us in the past. We have also used Dixie at our corporate office. POSITIVE: The service technicians are always professional, courteous, and helpful. IMPROVEMENT OPPORTUNITY: On multiple occasions, Dixie has cancelled & only sometimes rescheduled our seasonal systems checks with excuses ranging from (a) unusually high demand (b) weather change causing outages or (c) unexpected delays at a previous customer. Dixie promises Dixie Cares members will receive priority status. However, while we have prioritized Dixie’s visit by scheduling our entire day to be home during Dixie’s 3-hour service window, Dixie has not prioritized our scheduled service call. Instead, Dixie customer service had called on repeated occasions to cancel our scheduled appointment in the last 10 minutes of the 3-hour window. The Dixie Cares Program service commitment is (1) Same Day Priority Service (2) Savings on Repairs (3) Lifetime Warranties (4) Home Value Booster and (5) 100% Satisfaction Guaranteed. While we have received discounts on repair items, Dixie has significant room for improvement on fulfilling 100% of their customer commitments.

Matt Lohmeier

Tech was friendly, hence the bump to two stars. However, he arrived over an hour late for the appointment. The office called after noon to tell me we were on for our 2 pm appt. At 2:15 I received a call from the main office saying he was on his way. At 2:45 I called to find out where he was and he was 30 mins away still. Showed up just before 3:15 for a 2 pm appt. if I lived at the address being serviced it wouldn’t have been as much of an inconvenience (it was still unsatisfactory, of course), however, I had to leave work early to make the 2 pm appt. Overall disappointing customer service from a management perspective.

Edith James

Russell and Seth came out today for a service call. They were extremely nice and professional. They worked hard at coming up with the best solution for my problem. Thank you for a job well done. I have used Dixie many times. Russell and Seth are an asset to their company!

Holly Blackmon

Roy solved my drain issues quickly and efficiently. Top notch service from the best around! "Call Dixie and it's doneee!" ☺

Jeanne Green

Dixie Electric tech Wade who came to our residence was on time, professional, knowledgeable and personable. From what we witnessed, Wade is an asset to Dixie!

John Kline

Russell Beasley was so professional, friendly and knowledgeable. I watched him and could tell he knows what he is doing. Both before he came and after he left, I talked to Roz several times on the phone and she was such a happy helpful person. I am going to keep on with Dixie. In fact, I am signing up for the maintenance deal where they regularly check on plumbing, heating, air, and electric. Sounds like a great deal. Russell didn’t push it; he just mentioned it and I decided to learn more.

Amanda Taylor

Josh is our electrician and we love him! He is smart, detailed, trustworthy, friendly and a pleasure to have in our home. He has done a LOT of great work in our 1970's house. We still have a long way to go, and we look forward to Josh helping us along the way! Tony is the electrician who installed our uplighting around our home/trees. He was fantastic and completed excellent work! We will definitely be calling Tony to help us with more outdoor lighting. Sam is the plumber that installed our kitchen and laundry room faucets last week. He was great!..super friendly and went above and beyond to make sure everything worked perfectly. He will be coming back soon to help us with more projects. Travis installed new grilles and air filters in our home. Just like everyone else from Dixie, Travis was friendly, hard working and completed great work. We won't hesitate to request Travis for our AC/Heating needs. I love that Dixie not only sends smart, friendly people to help us...but they send people that we feel comfortable having in our home with our young family.

Anna Dote

I called Dixie Electric on Thursday and they sent a Service Tech out the next Morning at 8am. Tony was right on time, very professional and answered all my questions. He gave me an estimate and fixed all my electrical problems promptly and courteously which I greatly appreciated. I would highly recommend Dixie Electric for all your Electrical needs.

Jean Mattox

Brandon could not have been nicer!! What a great representative for your company!! He was prompt, informative, efficient and determined to get it right. You will definitely be my first call next time!

Jennifer Sammons

Working with Dixie has been an effective, efficient, & enjoyable experience. Ed came to analyze and later fix a heating issue. He was extremely thorough and completed the job in a surprisingly quick manner. Given his personable nature, Ed offered good suggestions & easily answered any question. We now plan to do business with Dixie to address any electrical, heating/air, or plumbing needs.

Karen Funk

Once again, Chance dealt with surprises from our old house, this time installing a fan in place of an old ceiling light. He got it done efficiently. Always a pleasure doing business with Dixie!

Emma Steverson

The team of Travis and Carolyn are first class. Carolyn called to let me know what time to expect Travis and he was on time. Travis is friendly, professional and very knowledgeable. Travis has serviced my home in the past and I would highly recommend him and Dixie.

Mike dietvorst

Stan serviced our tankless waterheaters; timely, professional, and trustworthy.

Michael Averett

Sam C arrived in within 30 minutes after calling Dixie. When 8 other plumbing companies were giving us timeframes of within 5 hrs. Our master bath toilet was leaking water everywhere so waiting that long was not an option. He immediately trouble shot the problem. He gave us a very reasonable price for the repair and that price didn't go higher based on time. He quickly fixed the leak, reseated the toilet, replaced some internal parts. Now the toilet works even better than when we first bought it. Thanks Sam for your expertise and GREAT professionalism. Dixie kudos to you for a great employee you hired!

Robin Arnold

We have used Dixie for A/C, electrical and plumbing services over the past year. They have always sent someone quickly. The technicians have been knowledgeable and very pleasant. I really like that they send a text with the technician’s name and picture. Will definitely continue to use them for our future needs.

Mit McAllister

The service technicians from Dixie, Clif and Josh, were were professional, personable, and knowledgeable. They arrived ahead of schedule, worked quickly and efficiently, and were pleasant all around. I received an exact cost of repairs prior to any work being performed. I recommend these two young men very highly.

Carolyn Bern

Stan and Hollis provided outstanding and professional service during an after hours plumbing emergency that turned into a major issue and repair at my elderly parents home. They went above and beyond to address a major situation quickly. Were extremely impressed with the respect and attention shown to my parents. Highly recommend them!!!!

Kathleen Glass

This review is for my friend Virginia who lives in Montgomery. She said that the service at her home was great! Josh and Cliff were very professional and friendly!

William Spencer

Russel came to our house and was very professional in explaining the problem we had as well as the price/benefit of the membership option. He did a first class inspection of our house and was very helpful in explaining the nature of each issue and the reason it might need repair. He was thorough and never seemed to be in a hurry to go on to the next job. Rather he was genuinely interested in the client. I highly recommend both him and the Dixie company to others.

David Lange

Tony was fantastic. Fair, open, honest and professional. Resolved Panel concerns quickly and expertly.

Zack Jourdan

Dixie Electric is a great business. They have done work for us a couple of times at our home. They are professional and extremely nice. Linda is very friendly when you set up your appointment and calls and emails you to confirm. They also keep their appointments which is great. They are not the lowest price, but they have the best quality of any electricians that I have ever used. They are all super friendly and bend over backwards to make sure you are satisfied before, during, and after the work is completed. They give you quotes before they start work and explain exactly what that quote will cover. Lance and Tony have made electrical repairs at our house, and they were both professional, prompt, skilled and very nice. I wish every company cared about giving their customers a great experience like Dixie Electric does. Their slogan of "Call Dixie and It's Done." is one of the rare examples of truth in advertising.

Gid Alston

Dixie Electric is a professional, reliable company. Our technician, Russell B. was knowledgable, personable, and efficient, and his work was of the highest quality. I give this company and this technician my highest recommendation.

Debbie Lee

Josh was very helpful and very knowledgeable. Would recommend him to anyone. That is why I use Dixie Electric for all my home repairs. I can always count on whomever they send to fix my problems.

Pamela Lovelace

Every aspect of dealing with Dixie Electric exceeded our expectations. Clif and Josh were both extremely knowledgeable, thorough, and professional and always on time. We can’t say enough about how pleased we are with the work.

Carolyn Barnett

My technician, Tony, showed up at appt time, did repair work quickly, did inspection, and gave me estimate for future work, & was so professional. Appreciate Dixie Electric in Montgomery.

Alicia Ibarreta

Dixie Electric completed a job at my home and Chance did an excellent job he was very polite, friendly and I would recommend him to anyone who needs an electrician you can trust.

Kaki M

Wonderful experience with DIXIE ELECTRIC! First time customer, but definitely won't be my last. My call was enthusiastically answered by CAROLYN who put me on the schedule for the very next day. CAROLYN told me that I would receive an email confirming my appointment time and it would have a photo of the electrician, CHANCE WARD, so that I would know exactly who to expect. What a great safety feature! I felt very comfortable with CHANCE and could tell from his great attitude that he enjoyed his profession and took pride in his work. For excellent customer care and dependable service from well trained professionals, I highly recommend DIXIE ELECTRIC!

monique billups

Joseph did a wonderful job. He was polite, friendly, and informational about the business. Great job Joseph.

Michael Howley

New circuit breaker unit; re-wired entire house -- Chance and Josh = excellent; Installation of tankless water heater and electric -- Stan, Hollis, Jacob; and Cliff = excellent. All work done on schedule by knowledgeable professionals; efficient, friendly teams. Thanks to all.

Nikki Morin

Austin and those who worked with him to install my new AC/unit were very professional, and kept me informed every step of the way. I especially appreciated their care with the floors, etc. as they worked. I am completely satisfied with all aspects of their work. FYI, Nikki is my granddaughter. Camille Carr

Carolyn Price

All of the technicians were very professional. They were extremely knowledgeable and offered solutions that would not only fit our needs but that would improve the value of the house and save us money. They have been very patient with my many questions, worked hard to save us money and alleviate the concerns of the entire family. I highly recommend them. Feel free to ask to speak to me if you need more info because we are basically having our entire house redone and living in it during the process.

renata hen

we were charged $1200.00 to install 1 ceiling fan (mounting box from previous fan was already in place, no adjustments were needed or done) -15 minutes, 1 bathroom fan (he unplugged old fan and plugged in new fan) 10 minutes and 1 light fixture to replace old light fixture -13 minutes(no new box was required with this or anything that was installed that day). we provided the fans and the light fixture. we didn't realize how unfairly we were billed until we looked at invoices from Dixie Electric from 1 year ago and the price difference made no sense at all. we were charged $1200.00 for less than an hours work, technician didn't have to install wire, electrical boxes, or any equipment other than what we provided. on a weekday, non emergency call.

Wayne Dykes

My wife and I would like to thank Cliff and Josh for solving our electrical problem this week. They quickly found the source of the trouble and restored the power in a just few minutes. They are always good to help us when we need them.

Teri Magdon

The service technician was very knowledgeable and had our problem fixed very quickly. I was very happy with the whole experience.

Porco Russo

Prompt and professional. Very friendly and arrived when they promised. Regretfully, the quoted price for a few simple routine tasks such as replacing a simple light fixture, a bathroom fan and a three way switch was about $1000! These are basic tasks almost any homeowner can do, but I no longer can due to health. After shopping around, I bought the new parts for about $50 and paid a coworker about $150 for less than two hours work. That's just too big a difference!

Jesse Baldwin

Hollis, was very nice and friendly, he took his time and explained what was going on and what needed to be done. Thank you! And I appreciate the good work.

Susan wyatt

Very nice people, but prices were outrageous. Will take future business elsewhere.

Beverly Smith

Terry was friendly and very helpful. He has fixed problems for us in the past and done a wonderful job and this one was no exception. He is always knowledgeable and courteous. Great experience.

Rita Johnson

Just received stellar service from Tony Brooks . He performed an electrical inspection and installed a ceiling fan. He explained everything thoroughly and did the work efficiently. Great guy! I'll be sure to request him for any future work.

Ken Collins

I had a very unusual need for quick service that had to do with a real estate transaction and when I explained everything to Carol she was right on it getting a technician scheduled. She took all the pertinent information very professionally and explained Dixie's programs and their coupon offers online. When Tony arrived at the location he was also very professional; especially dealing with the tense situation. When I explained everything to him he said he understood and went right to work. The day after the initial visit I had a couple of questions and he was very helpful and patient answering my questions.

Patricia Petro

Stan and Jacob were both very courteous and professional and took all the time needed to answer our questions to our satisfaction. Bravo Stan and Jacob!

Dianne Mills

Gary W came out to give me an estimate on a dusk to dawn floodlight on the south end of our house. He explained to me the different options and the cost involved. My husband and I discussed the options and then gave Gary the go ahead to continue with the project. He was very polite as was Ben who was with him. They had to leave briefly to return to the office to get some supplies but returned quickly and finished the job. We are very pleased with the way it was handled and the quickness of his work.

Justin Gallagher

Terry was an amazing service representative and the quality of work was super. I would recommend Dixie Electric to anyone! Terry was on time and created a very personable experience with me, the customer, which most companies do not provide. Furthermore, Terry provided information about future upgrades to our existing electrical system that could enhance our system.

Diane Green

Stephen has been to my house a few times when I’ve had problems. He’s always polite and very helpful. Always makes sure I’m satisfied with his work before he leaves. I definitely recommend Stephen and Dixie Electric & Air.

Candace Speir

Joe Banks did a fantastic job. He was here same morning that I called, made the repair to my a/c right away (had the parts on his truck). Prompt and professional service. Thanks!

Sharon Hunt

Super nice people. Got right to us and made sure our problem was taken cared of ASAP. Definitely would recommend them.

Jeff Brown

The customer service is great! Joe was very knowledgeable and helpful when we asked questions! Keep up the great work

Sheri Fitzgerald

Dixie Electric has provided expert service for our home on several occasions. Their customer service is unsurpassed, and the technician who recently came to install the lights in our kitchen and den did a great job in record time. Great service! Polite and capable help. They will brighten you day!

R Preston

-Absolutely outstanding service from Clif and Chance at Dixie Electric on a large scale electrical project for my house. Exceptionally organized and efficient. These guys did a quality job at a reasonable price and did the work with minimal disruption to the household. -The customer support staff on the phone was also exceptional. -I've used a variety of electrical contractors in the Montgomery AL area and Dixie Electric is best for consistency, quality and price.

Dianne

Very polite informative and will work with you on financing. I would recommend this company 2 thumbs up!

Alohilani Jones

Adam A. was a great representative and his work was super. I highly recommend this company!!!

R Perry

Great job CJ. I needed a kitchen faucet replaced and an assessment of a leak (suspected ice maker feed line). Turned out that it wasn't the ice-maker feed line...there is a leak with my fridge. He also carefully explained the benefits of a plumbing-heating-ac-electrical management/inspection service. Since there was no contract involved I signed up. The work was done efficiently & correctly. On the high side but the work is guaranteed. I would definitely recommend.

Nicholas Patronis

Great service! Knowledgeable and friendly technicians. I would have given 5 stars...if the price had been better.

Nard Edward

"What a great service call!!!" Schedule an appt.with Dixie Electric and did they deliver, from talking with Christie in dispatch to Russell our service tech. Everything was "Smooth". It's a rarity to find a company that employ workers that provide "great" customer service. highly recommend this company for anyone's "electric, plumbing, and air" needs. Like they say, "Call Dixie and it's DONE." D Brown

mary middleton

First, they were prompt. When I opened the door I was greeted with a smile and introduction. What impressed me most of all was C J's knowledge of his specialty. He also found the source of my mystery leak that wasn't even plumbing related. He walked in, looked at the situation and said he'd seen something like it before. Water was running down the chimney when it rained, but was traveling to the center of the floor and causing damage there and not near any walls. Needless to say, he saved me lots of time and money. Great technician and great young man. (Even the dogs liked him!)

Rory Young

I had a positive experience with Dixie Electric Company. Setting up an appointment was fast. Mr. Moncrief arrived on time and was very helpful. I would recommend Dixie Electric Company based on my recent experience.

Shari Rossmann

Our Service Technician, Gary, was on time and courteous, but most importantly, a good problem solver...working with "old House" challenges. Gary advised us of the least costly and most aesthetic alternatives and then helped us make the right choice. He worked quickly and efficiently. I would recommend Gary and Dixie enthusiastically.

Fan Morrison

Technicians were very professional and friendly. They replaced my water heater and made sure everything was working properly before they left.

Barbara Fears

Travis went above and beyond to provide my mother the best service. He was friendly, knowledgeable, and absolutely professional. I and my mother would recommend him to anyone.

Luke Smith

Excellent service, very professional. They fixed the outside Junction Box(I think that's what it's called?) Anyway my power was pretty much out and they showed up on time and fixed it quickly for a good price.

Joe A.

CJ did an excellent job repairing a toilet and replacing a lavatory. I am very pleased with everything. I would be glad to have him back for any future repairs.

jim white

Tracey did an outstanding job! Very courteous and knowledgeable. Mark did an outstanding job at my farm. Great people that you have !! Milan did an outstanding job on AC units. Great team!! Jim White

Frank Losole

Great service. Added an outdoor outlet. Tied into an existing outlet 15 foot away. Very professional and on time. Did a great job. Very expensive however. He told me the price before he started and I agreed. I needed the outlet for a new awning being installed so I did not have time to shop quotes. Knew Dixie was a good company. Still 580.00 dollars for one outlet was very expensive. Should have started shopping earlier for quotes.

Steven Penny

Gary was extremely professional and did a great job. It definitely ended up being more work than they expected but I paid exactly what was quoted. I would highly recommend Dixie over other companies.

Brenda Luchsinger

I received excellent service from Dixie Electric Company. Clif and Josh were able to come to my home the same day we called to set up an appointment and were on time and very professional. There were a number of small jobs around the house and they addressed them all - making the inside and outside of my home more functional and safer. The technicians were very polite and offered excellent customer service. I recommend them highly!

Lana Jackson

Russell Beasley was prompt and very professional. He took his time evaluating our situation and was very thorough in going over necessary changes/repairs. We were very pleased with him.

Brandon Jones

Sam was very helpful and knowledgeable in his trade. Even though we weren't able to fix my issue, he gave me all the information I needed to reach out to the water company. Great overall experience!

Joan Lasseter

Very polite, cleaned up after his work, quote was exactly what I paid.

Della penn

Extremely unhappy. I received the Spring 2018 newsletter stating "Homeowners also appreciate wireless cameras at the front door. Did you know your Dixie electrician can install this camera and motion lights for you on your next appointment?" This sounded great! I have been looking to have some wireless cameras installed. I called for an appointment. First there was a mix up with the appointment date. When the electrician arrived, I was told that the only cameras that Dixie installs is the Ring type doorbell cameras. Dixie does not install wireless cameras. I am highly disappointment. Dixie charges $69 for a service call.

Sergio Cavazos

As the New General Manager for White Chapel/Greenwood it was great to know that Dixie Electric, Plumbing and Air was just one phone call away

JUDI BOTTING

Joe was fantastic and very knowledgeable. He did a thorough inspection of my air conditioning systems. I am very happy with the service

Kenneth Cadenhead

I would like to give special commendation to Craig Yingling who did excellent work at our home yesterday. His competence and professionalism are commendable. He was on-time, worked continually despite the heat, explained that he did and the reasons behind the work.He was extremely courteous. I commend him for his excellent work and also I shall be pleased to recommend the company to others.

Sharon Myers

Though we've been pleased with having switched to Dixie Electric since our previous provider retired, yesterday was the 1st time we've had Stephen Viola from Dixie Electric as a service rep. He was prompt, straight forward, respectful & very thorough. He went out of his way to get info needed to give us options re: things he found that could &/or should be corrected & the pricing for each. We appreciated having the info without the pressure of making a specific choice, & when he calls back Monday with the final details re: our equipment's warranty coverage, it's our intent to request he be the one to come do the work.

James Knighton

I was very impressed with the sincere, friendly, and thoughtful way that Cliff C. Handled my electrical problems. He was so willing to help me understand my electrical problems and the best way to fix them. He actually made the experience enjoyable. Thank you cliff and Dixie electric.

Veronica Washington

Dixie Electric ... Electric Technician, Russell Beasley, was very professional. His work ethics were impeccable. Russell answered all my questions. He also completed all the tasks/inspections to perfection and satisfaction...in a timely manner.!!

Francine Lee-O'Neal

Tony Brooks were very polite and did an excellent job. Thank you very much. A job well done in an timely manner. He was very professional and prompt.

David Belser

Clif and Dixie Electric exceeded my expectations when they were called to remove 2 old outside ceiling fans and replace them with 2 celling fans I bought from Home De***. Due to 2 defective fans they ended up removing 4 fans and putting up 4 fans at twice the time at no additional cost. I had to go back to Home De*** twice and I was just about to jumped out of my skin yet Clif remained calm. He would not leave until the fans worked perfectly. Everyone was courteous and were only concerned with my satisfaction and not their schedule. 5 stars is not enough!!!

Lori Gibson

Lightening ran into my house from a storm. Dixie Electric sent Chance over to inspect. He made some recommendations, which I accepted, and assured me everything else was safe. He was very kind and made sure he took all the time necessary to inspect everything and assure me. I would absolutely recommend Dixie to anyone that needs service.

James Judd

The best service you could contract. Very professional and complete!

Tim Weathers

Outstanding Service! Russell went the extra mile with our annual electrical inspection and at one point he went back to the shop to replace one questionable smoke detector, and then gave me a final walk around to point out equipment of importance to monitor following any storms!

Carolyn Neal

Jonathan did an OUTSTANDING job on the garbage disposal replacement. Very professional without any mess. HAROLD NEAL

Jason Cullins

I have the monthly service plan and have had it now for a year, and this is the time of year for Dixie Electric to come out and inspect all my services. It's a good thing. Tim was able to find an issue with my water heater and gave me a quick quote to get the issue resolved. I was very happy with this inspection and glad to know that i had this problem so i could be proactive about getting it fixed. Thanks again!

Paulette Kindred

Roy did a good job checking the plumbing and giving me some great information about a faucet knob. He also shared tips on a toilet I may replace soon. I appreciate his help with other questions about plumbing. Stan did a good job today checking the plumbing in the attic, as well as other areas. I asked him to check the fan in the attic to make sure it was circulating air. He verified that it was running and said that was automatically controlled by the AC unit. I thought it had to manually be cut on. Stan also checked the entire house for carbon monoxide, because one of the detectors had activated and had a blue light flashing. I also thank the young man who brought me a case of AC filters. I am always happy with the service from Dixie Electric, Plumbling, and AC.

Aleena Squaddd

Brandon was professional and explained with detail what needed to be done. I like the fact that they wear booties to protect your floors and clean up the workspace when they are done. I will definitely use Dixie again!

prassieann Kelley

Tony did our annual inspection on Tuesday, April 24th. He was very detailed in his inspection of our home. Tony was also very professional and polite. Tony is an excellent representative for Dixie Electric.

Liz Clayton

The team- CJ and Sam - arrived on time. They were cordial, efficient, wore shoe covers, cleaned all areas after work was completed in installing water heater, explained operation of unit, explained all financial matters, were two very nice and polite gentlemen. All work was completed in only a few hours - after diagnosing cause left to get unit, returned back to complete installation shortly thereafter. All of the work was done in a few hours on the same day of visit. We will definitely call Dixie when we need help in the future and refer them to friends. Did a perfect job!!

Don Bda

The service and technicians I've met are outstanding. They are very courteous and even where booties to keep the indoor floors clean. The down side is they VERY expensive.. you get what you pay for right? I had a total charge of over 200 dollars for a clogged AC drain line that the technician cleared with my own garden hose. No special tools required. Then on request installed a float shut off valve.. later I checked the price and it was a $25 part from Amazon. I have a lot of confidence in their work and knowledge during inspections but cannot stomach the price mark ups.

Trey Hayes

Great experience. Customer service rep was friendly and helpful. Repairman was at my door less than 2 hours later. Price was fair. Will definitely call again if I need work done at my home.

Michael Bush

So impressed with Dixie! Kyle came out on a weekend emergency service call to fix our A/C and could not have done a better job. He explained everything he did and why he was doing it. It took him only a few minutes to diagnose the problem but he checked over the whole system while he was at it and addressed some other preventative maintenance issues while he was at it, but also didn't pressure us about additional services. Very knowledgeable, friendly and thorough.

Bill Myers

Lance and his apprentice Josh were very professional. They diagnosed and corrected the problems that I was having quickly and effeinctly. I would not hesitate to recommend them to friends or asking for them if additional services are required.

Terry Mitchell

Gary Wright was our service man from Dixie Electric. His service was excellent and he went out of his way to make sure that he completed the work to our desires. In fact, he recommended ways for us to save money by suggesting different options that we had not thought about. His work and desire to not only meet our needs but to exceed our needs should be applauded by his superiors.

Chad Cline

I had Brandon and Josh do a dishwasher install at my home in Opelika, AL. They were processional, courteous and attentive. I will be using Dixie and hopefully Brandon and Josh for any of my future home improvement needs. Job well done.

MegaCrowdaddy .

They're definitely not the cheapest, but they will give you a flat-rate estimate (so you know what you'll be paying before you agree to anything), and they absolutely will stick to that estimate. We wanted our old house with a fuse box redone with a modern breaker panel and some new outlets.They had some major problems with the job that they didn't foresee (at one point they had three trucks here), but they didn't charge us a penny more over the original estimate. They even sent us a fruit bouquet because the job took a day longer than they thought it would. A few months later, half the lights in our house went dead due to sideways rain leaking into the breaker box and a tech came out and replaced one of the main breakers at 10PM, he accidentally left his customer book at the house, called me first thing in the morning, and I was going to be out right where his first job was, so I dropped it off for him...Dixie Electric sent me a $25 gift card to a local grocery store a few days later, along with a personal letter of thanks. I recommend Dixie Electric to everyone I know. Like I said, you can find a cheaper electrician if you want to, but they do it right and truly seem to care about their customers.

Mark Bailey

Undoubtedly the most ridiculous experience with a service provider in all my time of rehabbing properties. We were quoted $2285 for a job that another plumber came in and did for $375+ $125 fixture cost. We had to pay a $69 service fee to find that out. Shop around!

Richard Aaron

The staff was very courteous and friendly. They worked with my very limited schedule, too. Russel, the electrician, was extremely thorough, experienced, and professional. I had no doubt he was looking after my best interest. He did an excellent job. Dixie has earned my trust!

Jenny Thiessen

I called Monday morning, and Brandon L. was dispatched to my house by 2:30 p.m. He was courteous and professional, explaining all of Dixie's services and the services he'd complete during this visit. He was thorough and let me watch and ask questions as they worked. I'm glad I called Dixie...because now the work is DONE!

Bronislaw Baranowski

Chance was outstanding. He found the problem and fixed it for us all in one visit.

Bob Marshall

Tony Brooks was on time and quickly found the problem. He determined the fixture was rather old and would require a part not readily available. He returned to the shop picked up the part and was back in 20 minutes. Tony explained the procedure and cost in a very clear way. Great five star service.

susan Dorsey

I have used Dixie electric several times they are very courteous, timely and professional. I like the opportunity to request the same technician (Tony). We had to update an old electrical panel and of course add new plugs for all the wall mounted TVs In the home. Tony took it as a personal challenge to find the One shot place over my well built fireplace!!! This was at 8pm!!! after a very long two days at my house. I even gave him an opportunity to come back another day. Now that is old fashion Customer Service!!!!!

Alexis Young

Adam did an outstanding job! He let me know the price on everything before he started repairing and replacing. He also kept me informed on what he was doing at all times and answered any question I had! Even fixed the mistakes that were left by the previous electrician without adding on extra fees. Very personable and nice guy, will definitely use Dixie again

Paul Rambo

Gary was extremely professional the entire time and did a great job. Dixie's prices are on the high side but they have terrific electricians. Very professional but as i mentioned the draw back is a high price. They use standard pricing but i prefer an hourly rate.

Michael Burkett

Although I thought the original quoted price was a bit higher than expected the service, professionalism and end results (including a 12 month warranty) were all well worth the price. The technician, Tony, was prompt, courteous and extremely well mannered. He was very meticulous in his work, ensuring cleanliness and demonstrated pride and craftsmanship in his work. (It's sad so much of this is absent in today's service industry.) The quality work Tony performed and how he represented his company, Dixie Electric Company, was a refreshing change to the services I've experienced recently. In the end, I felt I got what I paid for and certainly proud I did. I'll be using Dixie Electric Company again for my residential service needs and would highly recommend their services to my friends and family.

Peggy Vainrib

Cliff was at my house less than 2 hours after I called. He was polite, knowledgeable and efficient. He checked everything to determine the problem, found the problem and corrected it in less than an hour. He was so competent I had him fix another plug while he was there. He gave me some good advice, left some spare fuses, and had me write down where they would go if needed. All this took about 30 minutes I really appreciated this as I am a single woman and all I knew was where the fuse and breaker boxes were. Never happy to have to call Dixie but know I will get the best. Thanks for the mailer $33.00 off!

David Welch

The man that came to my home , to take photos of my electric panel for the oldest contest , was very nice and professional ! He gave me some tips on my electric panel and inside A/C unit . He was very knowledgeable on everything we talked about . Great reflection on the entire Dixie Electric Company !

Anne Penney

Lance and Dixie Electric were wonderful. Showed up when they said they would. Really listened to what was important about the job. Worked very hard to either meet or exceed all expectations. They are a very unusual company and I was very fortunate to be assigned Lance.

Mark Bullock

Josh Overby and the team at Dixie were incredibly professional. I got phone calls alerting me when Josh was on the way. And when he arrived, his electrical knowledge helped me to decide exactly what I needed - the type of fixtures, placement, etc. The work was completed quickly and efficiently. Josh even cleaned up, leaving me with nothing to do except enjoy the finished product. I was nothing but pleased.

Paul Johnson

Russell at Dixie is an excellent electrician. He always does good work and is polite, efficient and knowledgeable.

Robert Thomson

Great job. Courteous and knowledgable Noticed a problem outside of his specialty and contacted the company to get it resolved

Irene Williams

Everyone at Dixie Electric is so wonderful l have met or talked to anyone there who wasn't a five star yet,congrad's to all of your staff....

susan harris

Stan, Curt and Hollis with Dixie Electric plumbing and air, came and spent the morning repairing our plumbing. Not only did they do a great job but loved having them in my house. I highly recommend these guys to everyone.

lawrence wilson

Mr. Jones was very professional, courteous and honest. His work was of the highest quality! I would highly recommend his services!

Laura B

Craig did an excellent job !

Craig Mcc

*Edited* After a reconciling conversation with Josh, Dixie managment, I am opting to increase my rating from it's previous 1 star. Josh was very polite and apologetic about the pricing and situation, and was receptive to my feedback on company opportunities missed due to flatline pricing. Let it be said that Dixie cares about it's customers and the quality of their service. *Original* Be ready to pay $$$. Customer service was great and timely, but a simple water main leak (splicing two ends of PEX pipe together with a coupling and punch rings) was originally quoted as $700. Needless to say I'll spend the ~$50 on tools and coupling and do the repair myself.....

Carole Avery

Your dispatcher got Clif and Hayden to come out right away. They explained everything they were doing relating to my problem and then checked my smoke detectors, too! Great company, will always go to Dixie

dzjoneshauser .

The guys who came out were good but, it cost 364.00, just, to clear two slow draining sinks. Prices are, COMPLETELY, outrageous. I will NOT use Dixie anymore due to this fact, alone. Again, the work was good, however.

Vincent Lewis

Hollis was GREAT! If we had more people of integrity such as Hollis companies would truly be winning on the customer service side of business. He was open, honest, and thorough. Highly recommended!

Deena Thomas

Jonathan Meigs the plumbing specialist from Dixie Electric and Plumbing was wonderful! And so was his helper. Both were very professional and knowledgeable about their job. They both were courteous, and completed the job on time and with great expertise. I could not have asked for a better experience with replacing my water heater and fixing my faucet. JOB WELL DONE!!!!

Brian

Terrible experience. They came out to do the work and the technician called me and left me a voicemail to tell me he had completed, I called him back and hour later and left him a voicemail. Never heard from him again. It took over 2 weeks to get someone to email me the report. After that it took another 2 weeks to get a technician to come out and complete the work, which they scheduled with my tenant and kept me in the dark. After they completed the work they immediately charged my credit card they had kept on file from a month before without any sort of authorization or communication from me. And on top of that they over charged me by about $200. After about 3 more days of calling everyday and empty promises, I got it all resolved. Never again.

Jim Vallery

Craig always does a great job and goes the extra mile.

Savannah Lynn Hagans

Very friendly and polite employees and technicians. Timely response to my service call. Great business overall.

Carolyn Evans

I highly recommend Dixie Plumbing if you every need plumbing service. Mike was my service man and I appreciate his dedication to figuring out my issue He was very professional.

Emily Caruso

Philip Lerner came to give me an estimate for the possible replacement of my heat /ac system. He was knowledgeable considerate and thorough in his explanation of what the job would entail. He was able to answer my questions and concerns, I am sure that when the time comes Dixie Electric will give the excellent service that it is reputed to have. Emily Caruso.

Rusty Shelby

I was working out of town; my wife called Dixie Plumbing because she noticed a leak in the house behind, the washer and dryer, behind a wall. I called Dixie Plumbing for three reasons: 1) To give additional details regarding where we thought the leak was coming from AND 2) To ensure that the person they sent to find the leak was equipped with a flexible camera with a light also referred to as a borescope. Because I knew that he/she would have to look behind the wall to find the leak, I wanted minimal damage done to the drywall. 3) To ensure that the person they sent to the house located the leak AND stopped it. The customer service person I spoke with ensured me that she would contact "dispatch" to make sure the person who would do the work had a borescope. When I got home, to my surprise the first thing I saw was two large EXPLORATORY holes squares (one at least 24 x 24 inches, and the 2nd was 14 x 14 inches) cut through the closet drywall, not behind the the washer and dryer. Further, no small holes were cut through the inside drywall to actually look into the space behind the interior drywall into the space where water was seeping into both rooms. If you don't know where water is coming from, you can't stop a leak, when the water is leaking. So all in all I was charged a total of $269.00 dollars only to be informed that Dixie Plumbing "thinks" water was running down a pipe from the roof,. In addition to the $269, I have to pay to repair the large holes left in the drywall in the closet. And I'm left with no answer/solution, no source for the water was identified - which will no doubt lead to additional calls in the future to another plumber to start the process over! Disappointed! Especially considering that this work could have been completed with a borescope resulting in much, much smaller holes, and a much smaller bill on both ends - plumbing and drywall repair.

Eric Neuman

Extremely professional, fair, and helpful! Kenneth did an amazing job. I would definitely recommend Dixie Electric to anyone needing HVAC work.

Michael Barraza

I had a water line leak inside the wall of my bedroom. Joseph and his apprentice Justin came out and repaired it very quickly. They put plastic sheeting down to contain the mess and cleaned everything up when they were finished. They were both friendly and the quality of the repair was excellent!

Allison Guice

Mark Syck was friendly and so helpful. He took time to answer all my questions. He was very thorough with the inspection and he was even patient with my little dog. I received excellent service and highly recommend Dixie.

Wes Wiley

Dixie was able to diagnose our HVAC problem after hours and get us back up and running quickly. The technician was very friendly, courteous and professional. We will definitely be using Dixie again.

Sandy Jones

Lance and Wade was real professional and friendly!!! Lance explained everything well and they delivered the mail in for me also! Thank you so much!!!

Karen Pruett

Travis S and Sam C. came to do repairs at my home this morning. Both were extremely helpful and professional and went above and beyond to try to assist me in figuring out the plumbing and vent issues. Because of the service I received today, I will purchase a protection plan so I can ensure that professionals, like Travis and Sam C, will be sent to my house when needed.

Linda Porter

We have used Dixie for years and have always been happy---but Cliff went above and beyond and we would highly recommend him!

Shawn Rigmaiden

When I called I spoke to Melissa, what a sweet girl. She was polite and professional. She called to verify the apt, called and told me the electrician was coming, and called to check after the apt. Then, she sent a very nice thank you card. Lance Herring showed up and was very friendly and professional. He put me at ease, and found the problem in less than an hour. He was really honest and took great interest in my family and my dog's safety. I would easily trust him to work in my home without me there. I will be calling for him to complete the work he suggested in a couple weeks.

Mae Cohen

I called Dixie on the Friday before Christmas and the person was very nice, but unfortunately she wasn’t able to send someone to my home until the following Tuesday to repair my problem. The problem was the light fixture in my kitchen was not working which was not an emergency. She offered to put me on the schedule for Tuesday, but I found another company to repair my light that day.

Thomas Pitts

Joe W. and Tracey are the best. They were up front and honest. We had discussed the repair I needed done and told me the price. These two men discovered that the repair wasn't as bad as we had thought and my price was a lot lower. Their honesty and skills should be rewarded. Dixie should be very proud of these two men. Great job guys! Great job Dixie!

Mike Stevens

Called on a Saturday morning for residential service. May call was Immediately returned with a concerned pleasant voice taking the information. Within an hour they were there. Russell was very friendly, knowledgeable and explained everything until fixed. I would recommend and refer all my family and friends to Dixie Electric. Mike Stevens Montgomery, Alabama

Lynn Whittington

Josh was thorough and explained all details to my wife. Not pushy at all. Completed the work we needed without hassles.

Jim pollard

When Dixie Electric called me and said a technician was on the way little did I know it would be a home town guy!! Ben was absolutely hilarious and such and easy guy to chat with.. He made everything known to me simple and easy to understand and I couldn't have asked for a better guy to deal with!! So if you ever get the opportunity to get a tech to come visit you, hope that it's Big Ben.. Thanks a lot Dixie Electric.. Jim Pollard Auburn Al..