Reviews of AAA Greenville (Driving School)

Rick/Joyce L

We recently worked with Travel Agent, Marie Kwash, on a trip to Germany. Marie was efficient, patient, and responsive to our unending questions. Marie helped us with several bookings, and she gave us sound advise. Our trip was fantastic - now onto our next adventure, with the help of our new friend, Marie! Thank you, Marie!

Linda T

Easy and quick way to renew your license. Much faster than spending the day at the Registry.

Barbara Petrini

AAA of Greenville was an absolute joy to go to compared to the DMV. I was in and out in about 5 minutes to get my license renewed. Staff was efficient and friendly. I am so glad I joined AAA best $63 I have ever spent plus I get the other benefits on top of it. I will definitely return to the Greenville branch and recommend to others....Keep up the GREAT WORK!!!! I would not change a thing.

Rocky Road

Beats cranston any day. Worth every penny.

Joe Nelson

I renewed my licence at the Greenville office. It was quick and painless and I didn't have to go to the nightmare which is the DMV of Rhode Island. The clerk was very patient with me when I had trouble navigating the eye test machine. My wait time was about 10 minutes.

Thomas Tully

I give the employees at AAA Greenville a three (AAA) rating. They made my trip to North Carolina to my sons wedding a breeze and registration for my vehicle effortless. Thank You.

Hobie S.

I use the Greenville office all the time and have never had a bad experience there. Quick and very friendly/helpfull. Great Job. It is a pleasure doing business there.

Stan Dorsey

Was there to update my registration... so much easier than heading to main DMV branch. They split the line into AAA services and DMV services, which helps keep it moving. Staff was very friendly and patient with customers (some of whom had the wrong forms, etc.).

Denise Iacono

Service is aweful. Will just go to DMV, at least there you expect to be treated poorly.

Scouts 498

My experience with the staff was unpleasant but fortunately the trip was wonderful

Barbara Medeiros

wish they had given me all the info first time I waited in line. I had to wait in line 3 times, each time told something needed to be modified, wish they had told me exactly what was needed or at least have me go right back up instead of waiting again.

Al Salzillo

As usual, always very responsive. Short wait time on the phone and intelligent answers. Thank you AAA

Tod Dionne

Had to get a paper notarized, very friendly people in Greenville. :-)

Artem Saitgareev

pretty good idea. the office was very helpful with getting me setup with the EZPASS and getting my license renewed.

teamgrl06

I went in for discounted movie tickets and had a friendly, helpful associate help me get what I needed. Always a great experience at AAA.

Joan Degaitas

Prompt, friendly service!

Lisa Marshall

Waiting forever

Crystal Lee

the staff is very good, polite & efficient at this AAA location. I had gone there to register my car, sure beats the registry! :)

Carol Nina Veltri

Quickest service and nicest staff! I love that you are open on Saturday for registry services! Thanks again!f

Susan Calestino

I recently visited the Greenville, R.I. AAA office for a vehicle registration and my wait was only a few minutes and the service was excellent. My server was prompt, courteous and pleasant, a good recipe for a very satisfied customer! So glad I joined AAA. Great for roadside service , so well worth the yearly fee plus the DMV service in all the AAA convenient locations with minimal wait!

jayson Teeman

They are always there to get you in and out QUICKLY. I wish they would be allowed to do new registrations, the DMV system in this state is ridiculous. Arrive in the morning, Leave at the end of the day.

Kelly Brennan

I always dread going to the DMV but since I can renew at AAA I went to this location. With the DMV shutting down for the revamp I figured I would be in line forever at my town's AAA store. Not the case here! I went in and was taken care of within 5 minutes and the woman who helped me was super nice! It's great having this location right down the road from my house!

Stefany Reed

I've used this office several times for license & registration renewal. Excellent service.

Alexander Lourenco

My fiance and I went to plan our honeymoon with a travel agent. We tried to call to make an appointment and they said nothing was available during the week. We went in one day and found that that was not true. We were helped by Nancy. She was still using Internet Explorer. We knew that we were in trouble. We found a hotel after looking through the catalog. She gave us price estimates for flights and they were extremely expensive so we looked for flights on our own and found them more than half the price that she told us, so we had to book the flights by ourselves. She tried to book a transfer from the hotel to airport for us, but yet again, the price was more than four times the price that we had found. We made our final payment for the hotel and she said we were all set. Two weeks before our trip, we emailed her to ask if we needed a confirmation number for the hotel and other such questions. She asked if we picked up our travel documents and I told her that she never told us about them. It was just a painful experience . I would not recommend the travel agency to anyone!

Johnny C

There are not enough people working on a Saturday for the volume of customers. The line was out the door One worker was helping a customer buy Disney tickets that took almost 45 minutes. The other worker was running around helping everyone else. The manager came then left. We received great service once we got to the counter.

Cassy l

Just watched a woman skip BOTH lines to get har license renewed just because she knew someone who works here. Meanwhile there were 16 people ahead of her. Great priorities....

Carina Pinto

Worst customer service , manager was rude and disrespectful.

Walter Thayer

I renewed my car registration at AAA. It is so much better than going to DMV. There are no long lines and parking is hassle free.

Nancy Fournier

I had a little trouble with trying to get my license renewed however the people at the counter were more than happy to help and told me exactly what I needed to do. Also they explained how all of the DMV computers are linked now so if you have a problem with your license in another state or registration in another state it will effect your license in RI. Always could effect your insurance just a friendly warning.

David Reynolds

Excellent experience. Very through in the information given while providing expeditious customer service. Very worth while to be a member given the numerous valued services available.

Miki O

I was just able to renew my five month expired drivers license at my local branch. I love the convenience AAA affords me. My family will always be members.

Dawn Simonelli

It was quick and easy. Everyone was helpful and pleasant.

jay allard

The always took care of what i needed done ,but now its getting long waits from dmv registry buisness

Gern Blanston

Impossilbe to speak to anyone, on hold for 45 minutes.............DON'T WASTE YOUR TIME!

Alicia Feather

Went for DMV services. Took less than 20 minutes (granted there was a small line). Staff was helpful and friendly. Very happy to be a AAA customer and not have to go to the actual DMV.

Andy Clemence

I always have fast service and the location is convenient.

judyreali

We continue to enjoy the folks at AAA Greenville office. They are knowledgeable, friendly and efficient. We will continue to go there as often as needed. Thanks to all.

bob troia

the service was excellent and the person friendly. both make for good public relations. very satisfied.!!!!

Joanne Ficorilli

I have always received fast, friendly, and helpful service at this location and my last visit was just as pleasant.

Sarah Harris

Working with this AAA was a mess! First we tried to set up appointments and even took time off of work. Finally we walked in when they said there would be no appointments and all agents were free. After we explained what we were looking for we put our deposit down. For the next couple weeks we called and emailed asking about a flight itinerary — which, admittedly was complicated because we couldn’t just do a round trip. Finally she got back to us. She told us the cost of the flights, just over DOUBLE what she said they would probably be! While listening to her, I google searched flights that were half the price of her recommendation! So, we opted to purchase our own flights. Then there was travel to and from the airport. We eventually opted into finding our own shuttle to the airport at the end of the trip again because we found better options. When it was all finally organized — after weeks of back and forth and trying to get ahold of her — she said that my fiancé and I were good to go. A couple days before we left for our wedding he emailed her just to check and ask about how we check in. She replied vaguely that it was all in the travel documents. Travel documents that she NEVER mentioned before. I had to take a half day off of work to go get them. Then, when i got there, she explained that everything was online. I asked if she could email me the documents and she was surprised and patronizing replying, “I guess.” Then as she went through the documents, I asked questions, making sure i understood because NOTHING was clear in the process. She would interrupt my questions claiming that she “would get to that.” She didn’t so i had to ask the questions multiple times for unclear answers. Beyond that, Nancy was disorganized, unclear, and uncommunicative. Planning a wedding is hard enough. More over, she was still using internet explorer...

Lisa Yena

AAA charged me late fees on registration. The DMV doesn't charge these fees within the 90 day timeframe. I complained about fees but they didn't tell me there are no fees if I go to DMV.They outright lied, stating DMV cancels all late registrations at year's end. Also gave me misinformation about my teen's learner's permit, telling me it was expired when it does not expire for 2 years and there is no hard copy of permit as they stated. So I paid late fees for 2 vehicles, a CC fee and a AAA fee (Thanks for being a member, right?) Meanwhile my hubby went to Dmv and paid a simple $1.50 (CC fee) plus his original cost for it. What a rip off. I should have been given this info.Not happy

David Papazian

Always a pleasure to visit the Greenville AAA location. Easy-as-pie. Thanks, Rick

Stefanie Baron

They provide good services, but need to lose the attitudes, and actually do the work in a better amount of time.

Chris Stanley

Service is good and it definitely beats going to the DMV.

Donna Reilly

Excellent service as usual! I went to AAA to use their registry services and also to renew my husband's membership. The wait was faster than I expected and I was pleased that I could take care of everything without having to switch lines. I have had my AAA membership for 35 years and it was been well worth it for the all the services AAA provides!

Charlene Debeaulieu

Representative was great. She fulfilled her duties with pleasantness and efficiency. But I did not receive my new card yet.

michael dupre

My experience at the AAA office in Greenville is always positive. The staff is very helpful and efficient. Thanks for making our renewal process seemless.

George Reilly

My wife and I recently visited the triple A Greenville, RI, office to have passport photos taken for our renewal applications. Service was prompt just as soon as we entered the front door and we were immediately whisked over to the photo area, had our pictures taken with their special camera/processing setup and were out of there in just a few minutes after the photos were processed and placed into a small binder. Unlike the DMV where you're stuck with the photo they take for your license, here the CSR showed us the first photo for our approval and tried again for my wife who was satisfied with the second effort. Nice touch AAA. Keep up the great work for your members. This is one club where membership doesn't cost...it pays!

Claudia Campanella

I LOVE AAA. I'll pay the yearly fee just so I don't have to go to the DMV. Smithfield location is nice and easy to get to and no lines.

Dee Foerst

Outstanding support from the DMV sectiion of AAA. I could have not asked for a more understanding personnel concerning my application for re-registering my vehicle. My husband, who has Alzheimer's and has difficulty in standing and writing, was spoken to so very kindly and the suggestions made by AAA were beyond belief. We were guided in the most efficient manner as to what we needed in order to complete our transfer of car registration. It is my great pleasure to acknowledge how AAA employees were so pleasant and have been speaking about your company to one and all.

Anthony Ursillo

Service was QUICK.. The service man- Hector, was very pleasant, accurate and polite.. KUDO's to AAA Greenville for thier help. It was greatly appreciated.

Kimberly Johnson

Excellent Service, Fast Results!

Tim Woodie

I’d like to start by saying: DO NOT COME HERE THINKING ITS QUICKER THAN THE DMV! The process here needs to be revamped. Checked in with the front receptionist who reviewed all my paperwork and told me I was all set and they’ll call my name shortly. 45 minutes later my name gets called, and they tell me my paperwork is incorrect and to get back in line. Had I known my paperwork was incorrect I wouldn’t have taken time out of my day to sit and wait. I would have corrected it and returned back. At this rate I see no point in having a AAA membership as this wouldn’t have happened at the DMV. Please don’t waste your time coming here thinking it will be quicker. It won’t be.