You will see all the information of real people like you who bought the products and services of Columbus Driving Academy (Driving School) in the state of Ohio.
Currently this firm receives a score of 2.2 out of 5 and the score has been calculated on 67 reviews.
You may have noticed that it has an average rating is quite insufficient, and it's based on a very large number of scores, so we can think that the score is very reliable. If many people have bothered to give their feddback when they are pleased with the business, is that it works.
You know that we do not usually bother to give tatings when these are positive and we usually do it only if we have had a problem or issue...
This Driving School belongs to the category of Driving school.
prices high but instructor Richard at Norton Road very good and very helpful. Has patience with students. other then prices being too high all good.
Everyone i came in contact with was respectful and def arent there for a quick buck. mr ken was patient and my manueverbility portion of the test was easy pass the first try and all. I have recommended to peers and coworkers and no one has complained :)
DONT COME HERE!!!!! Lady in the front desk needs to get fired she's rude this place is the worst
Very thorough instructor. Our instructor covered everything with my student, including highway driving. Instructors come to your home (or another prearranged place) to pick up your student. The instructor was always prompt. She had great communication and gave excellent feedback with the students and parents. It was totally worth making the trip to REynoldsburg to sign up.
I sure wish I read these reviews before paying and sending my daughter. Trying to get someone to answer the phone, call you back is ridiculous. Sure don't mind taking the money. They changed the July schedule without telling anyone so when she showed up to take what she thought was one class was a totally different class, glad to know that it was one she hadn't already taken, but then the 8th class wasn't even on their schedule until I called and finally spoke with someone. Trying to get this in-car schedule is a joke. wish I could get my $$ back. very frustrating!!! Pay the extra $$ and go somewhere else!!!
My daughter learned very well at Columbus Driving Academy. We thought everything went great! We want to especially thank Adele, her in-car instructor for her professionalism and very courteous way of helping us schedule and for being a great teacher!! Thanks so much! Our daughter has her license and is ready to roll!
Unprofessional customer service.The front lady donot say nothing.Simply ask the I'd and start asking question.No explanation what they r and what they r doing.They speak together without understanding.
Disorganized!!! I typically don't post reviews but I have been very frustrated with this company. I recommend paying a few extra dollars and going somewhere else . I wish I had.
Go somewhere else worse place that I’ve had to deal with.Had to wait for 7 months for I cars when they told me it should take only 2 months.They tend to lie don’t trust them.
I refuse to pay for any driving lessons here. Some instructors are kind, but I have seen one old man in particular who will make kids sit in the car while he spends time scratching lottery tickets!!! Unacceptable!!! If you are going to pay hundreds of dollars, the instructors should be spending time instructing, not spending 30-45 minutes running in and out of a gas station to play scratch offs! I expect better, especially in a location like Gahanna.
Terrible experience. I waited over a month to get my first in-car. Then I had to reschedule the last two due to illness. I called my driving instructor, who told me to call him at a specified time to rescheduled. I called him at the appointed time and had to leave a voicemail. He never called back. I called the school and asked to set up the two driving lessons, which we did. And he never showed up for the lesson. DO NOT RECOMMEND.
Terrible takes 3 months to get first in-car
It would be nice if their hours matched what shows on Google - Fridays are 9-3, not 4 as it states.
This driving school does a great job. I love the way their classes are set up. It's perfect for kids with busy schedules. When it came time to do his in car lessons Adele went out of her way to fit him in a very busy schedule. We so much appreciated her willingness to work him in. 3 of my 4 kids went through this driving school, my oldest did not. I really wish I had know about this program for her too.
Very Flex able and no long Waite for in cars all new cars. 2016 and 2017. Camry great classes I give it s 5 star
Absolutely horrible experience. We were able to knock out my daughter's classes within a week. However, the wait for in cars was horrendous. 1+ month between sessions. Called to ask about getting her in with a different instructor and was told the wait would be even longer. The person answering the phone was horribly unprofessional and told me he didn't have time to argue with me because he had a job to do. I asked to speak to a manager and was placed on endless hold. I will be spending my money elsewhere for my other 2 kids.
Ms Shannon was best instructor ever! very patient if it weren't for her I probably wouldn't of got my license . Thank you!
This has been a very very stressful experience. I look forward to speaking with the owner of this place. I have never had to go to BBB on any organization, but I have no other choice. This has caused a great amount of stress on myself and my son. People who pay, and have been so respectful and patient as we have been should not have to endure the extreme disrespect that we have received. Very Very Very Disappointed! I strongly recommend that you take the postings on this place very serious. A. First day showed up on time. B. 2nd appt., said they had to take husband to emergency and cancelled less than an hour of appt. c. 3rd appt. a few minutes before appt. instructor rescheduled appt due to weather, which was not bad at all. d. 4th appt, cancelled less than 10 minutes before appt. because of the flu, said they were in the hospital. e. 5th appt. cancelled 5 minutes AFTER the appt. time... said they were having an asthma attack and will have to reschedule. f. 6th appt. (last session) scheduled. Did a no show, did not contact us, did not respond to my text of phone calls the day of the appt. MIA literally! I called the office and left a message. Hopefully I get a call back, and a full refund. I still have the text and will share with those I need to share this very stressful experience with. Unacceptable. Period.
Different instructors each class - hard for a teen to get the feel of any particular one. Classes were sporadic in scheduling. The Gahanna office was extremely unprofessional. We saw students sitting out in the hot sun until way after 6:15 pm and the doors were locked. Class times are 6-9pm!!
This is the most organized company that I have selected for a driving school. Would never recommend this to anyone and I will do everything I can to tell people to not go to this place!
Used this Columbus Driving Academy service for my daughter, they were very comprehensive and extremely flexible as she had a terrifically busy schedule. They offer a plethora of classes that are available at different locations and times to get everything in. Unlike other places, you don't have to start over if you miss a class as well as you don't have to take them for one/two weeks straight, so much more flexibility! While much of it is common sense and tedious at times for the younger set, this needs to be drilled into new drivers for their own protection and for those they will be joining who are already on the road. It was worth every penny we had to scrape up. While Parents are the best influence on a teen's driving habits (and there are new technologies out to help with compliance), they will get out of it at least some semblance of what could happen if they are not careful and attentive drivers. An instructor who goes by "Bill" from Lancaster area was a driver my daughter did very well with - he has a way of articulating each step in a way I couldn't, much less frustrating for the new driver. Now "Bill" will instruct my older son, who before this time didn't have an interest in driving - and hopefully, he will also be there for my youngest later this year. :)
If I could rate without a star I would, because an instructor should show to a allocation for this company to at least receive a star. I am a student that has passed the courses and graduated from this academy, but boy did I have to put in effort. I showed up to the classes like every other student, I did my work, stayed off my phone, and followed the rules. I suppose that wasn't enough. I was shamed in class for not being an organ donor because it was against my religious views, yelled at in the car by one of the instructors (Mary), and I was ordered to take a remedial juvenile class but nobody showed to location. I DO NOT RECOMMEND this company, they don't answer phone calls, are extremely rude, and have no organization. 0/10. Id rather throw myself off of a bridge then try to go to this company for ANYTHING.
I wish I can give them a zero... I took the adult abbreviated And they said it’s going to take till the end of September to get a driving instructor
The lady that answered the phone was so quick to get me off the phone. She was very rude. Why would I sign up and you have poor customer service like that. I would not never recommend anyone to this driving school.
Horrible... horrible... and horrible.. Driving Instructor Randy was good and that's the only good thing I can say. Adele lied straight to my face (with a smile). Poor organizational skills and the owner is obviously too cheap to invest in high-quality technology that would allow his company to run more efficiently for his customers. Will absolutely NEVER spend another dime with this company. It may pay a little more elsewhere, but I'm sure the service would be anything better than here. If there was a negative star for this review, that's what they would get.. Run... fast.
They don't deserve a star but I wanted to leave a review, The lady that answered the phone was extremely rude she kept getting smart with me and acting like my one question was ruining her day and pissing her off, I ended up hanging up on her.
Unacceptably long waits for in-car sessions (2+ months for 1 session, then another 2 months for 2nd session) with unhelpful drivers who do not give corrections or instruction. Not a good teaching school. Last session cancelled by the driver and I was told I am being charged for the cancellation because my child consumed vitamin drops with B vitamins (only 10% of daily recommended amount by the FDA). The driver stated you cannot consume "vitamins and then operate a motor vehicle", and told my child that B12 will "make you feel high". They treated her as though she was drunk or a drug junkie, but in no way was she even slightly impaired. I am also reporting my experience with the BBB and Angie's List.
This was the worst place to go for drivers ed. Horrible communication and very unorganized! Tell as many people as you can to never go here. You can never get through to someone so might as well not try...good luck and horrible company.
I took an abbreviated class 6/28 called and called for my certificate never heard back from anyone after the front desk lady continue to say she will call back! The receptionist is rude!!!!!!! She does not need to work in customer service if she does not have good attitude. She over talks and hangs up on you quick. I needed my certificate by 7/31 because i had court. I had to come in and track them down to get my certificate and even then they had no clue as to where it was. Deb is wonderful she was able to help me out and printed me my certificate and thanks to her I was able to take my test again and pass. Thank you so much deb now I have a licence and everything is taken care of. Deb is amazing!!!! Someone give that lady a raise
All of these negative reviews are correct. Unorganized office, rude staff, MONTHS long wait for in-car lessons. It's all true. This is coming from someone who completed all of their driving lessons from this school.
My daughter finished her in class sessions at the beginning of April (the first week). She has still not been able to complete all of the in car sessions. We were told they were backed up and then a session was canceled. I called to see if we had other options as it was taking so long to get scheduled for the in car sessions. The first few times I called no one answered and then when they finally did answer, the person who answered the phone was rude and not helpful at all. Waiting three months to finish in car classes is unacceptable. I am very disappointed and I would NOT recommend this program to anyone.
Highly unprofessional office and the woman at the front desk. She doesn't know how to treat customers. Today I went to get some info there and she acted like she is at my office as a customer. she may think since she is cute everything is ok , but no. Please change their attitudes and show them some videos about customer relations.
Very convenient and flexible. Busy high school students at Watkins continually recommend to underclassmen, as they can attend when and where they have the opportunity while not having to sacrifice sports, clubs, work, etc. In-cars wonderful, as student schedules times as well as pick-up and drop-off locations directly with the instructor.
My daughter had a horrible experience here. Got stuck with an 'instructor' who barely looked up from her cell phone the entire time my daughter was driving. Gave my daughter a lot of bad information which caused her issues during her driving test. With behavior like this, I would be surprised that they actually use certified drivers. Avoid at all costs.
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Cancelled classes twice with no notice , oh wait.....they were nice enough to put a piece of paper on the door..... don't go here.
Adele was a great driving instructor. She was very friendly and patient .
I can't say the whole process was a 5 star experience, but once we made it through to the in car.... My son's instructor--Dee was awesome! Very personable, dependable, and worked with her schedule and ours to get him the experience he needed to be completed! You rock Dee! Thank you!
Nope. My daughter had the grumpiest, sexist older guy who spent most of the time berating her. I made several attempts for a new instructor but it is 'against their policy'.Years later and multiple renewals of her learner's permit, and she's still terrified to take the actual driving test. I can't imagine what other girls go through who aren't as outspoken and confident as she is. Look elsewhere.
in class instruction was great (from reynoldsburg) but as far as properly reaching out to people to let us know that class was cancelled, EXTREMELY poor. In-car instructor didn't show up at the time scheduled and of course I couldn't reach the office NOR the instructor.
The instructor Roy was highly unprofessional for my in-cars. I took classes here and he would accuse me of things like not listening to him when he mumbles so quietly and is impossible to hear. Also, he yelled at me several times for doing things correctly (such as stopping for pedestrians in a parking lot). Furthermore, he could so mad that by the time I got to my last in-car with him, he was cussing at me and calling me names. Also, he would leave me in the car while he went inside places and talked to people. Did I mention that I was only in 9th grade when this happened for teen classes. I’m sorry that Roy is an employee of this company, it’s people like this that hurt the company’s reputation. Hope you can fix this problem.
Don’t go here. They robbed people here. They charge around $260 for four hrs and didn’t sent me a certificate..... when BMV asked for adults certificates, I contract them they said they don’t do certificate
We used them for my daughter and now my son. Reynoldsburg office is very good to take your classes,they are very nice and welcoming
The first in-car experience my granddaughter had with this driving school was horrible. BRANDON is the worst excuse for a driving instructor EVER! We were so upset when we were informed it would be several weeks to get a different instructor. They already had our money and would not give a refund of any kind. We waited 3 weeks and were set up with another instructor who by the way was AMAZING his name is RANDY. This actually did make up for the horrible excuse of a driving instructor BRANDON. I know we can't be the only people to complain about this guy and his rude attitude. This is all I have to say other than This company needs to be thankful that they had the good sense to hire people like Randy. This does give you cause to wonder which of the driving instructors is the norm.
My experience at Columbus Driving Academy was by far the absolute BEST. I am 18 years old and always carried a fear of driving, I was scared of others cars and also just never had the knowledge of roadways until I signed up for drivers ed. All of the teachers during my 8 total classes were GREAT. Drivers Ed has been so hoepfully to me its almost as if I was never scared to drive. I came to drivers Ed probably the oldest there but, I didnt care I knew how bad I wanted to be a become a knowledgeable driver. After completion of the 7 classes I took the test which is class 8 and recieved a 92%, I knew I was ready to put my knowledge and everything they taught me to the test. JOHN was my instructor for my 4 in-cars the best, BY FAR. He does not hesitate to tell you when your doing something wrong but, he also give life lessons when explaining things. He never got upset during any 4 of my in-cars sessions but, also told me what to work on and such. I finished my in-cars with John on 9/13/18 and I went to Newark BMV on 10/02/18 and passed with only 1 point deduction. I appreciate everything John has helped me with as far as becoming a better driver and his way of teaching maneuverability is OUTSTANDING! I recommend Columbus Driving Academy to any child who is wanting to become a driver or anyone who is scared to drive. Let Columbus Driving Academy be of assistance, you wont regret it. I enjoyed them so much and John by far the best.
The Teachers were so nice, they made this so easy for my family. My daughter doesn't have to the classes in order so this was very helpful when it came to our busy schedules. The price was the cheapest that I found on the West side of Columbus. I am very happy with this business.
My son's experience with Columbus Driving Academy was nothing but positive. We owe a special thank you to driving instructor John Whaley who was courteous, professional, and went out of his way to ensure that my son could pass the driving portion of the BMV exam . Thanks John!
Woman at front desk was very helpful and the process to get me into the schedules was very quick and easy.
Like the other complaints, this place is very unorganized and inefficient. The in class part went fairly smooth but then your chasing your tail trying to get someone to answer the phone and get in driving part in. Our instructor John was fabulous and willing to help out but unfortunately he is part time and will be done next week. I have no idea what we're going to do to finish the driving section. Do NOT USE THEM!
Horrible, unprofessional office.
Highly unprofessional office. The woman at the front desk pretended to look for crucial papers needed by my daughter in order to take her drivers test. She then went on to talk bad about us with her coworkers a few feet away from us. Not to mention the driving instructor my daughter had was not very patient, which you would expect from someone who drivers with beginners for a living. 0/5 would not recommend escpecially with their pricing.
Extremely condescending front desk staff, she says the website they use isn’t theirs, and that they don’t know about the company they use for online classes!??
If u Read Reviews to decide on a company, listen don’t Use Columbus Driving Academy very unprofessional!!! Who is owner they should be ashamed of there business Really!!!
First of all, have to give at least one star to write a review other wise I would not even give this company a 1 star. I paid and signed my son up for just in car driving on May 8. First appt was cancelled by Col Driving Academy. We were promised to be moved up on the list to get scheduled sooner. June 19 was our 1st appt. Driver even commented to my son as to why he has been in the system so long without being scheduled. Now we can’t schedule again until August. I have called several times and no one answers. I have left several messages and no one returns my calls. I went to the office today and was told Adele would call me back today at 430 when she came into the office. It’s now 736 and no one has called me. The customer service is absolutely horrible and rude. Obviously they are happy to take your money but can’t provide a service. If we finish as scheduled, 4 months is absolutely ridiculous to schedule 4 appts!!!
The classroom portion works well and is flexible with the multiple locations. In car scheduling and dealing with issues is a terrible experience. In this day and age of scheduling using technology this company has outdated phone systems, scheduling methods, and overall terrible customer service. That combined with being severely understaffed creates a mess. Good luck getting anything done quickly and if an issue arises you a toast. Go elsewhere this place should limit customers until they get it together.