To start, the instructor was texting while driving, nearly swerved into a telephone pole, and did back the car into the fence all in one drive. If you value safety of yourself and others, you should avoid them at all cost. Not to mention that they're completely unprofessional in plenty of other ways, such as rude drivers, hard selling lessons, foul language, reckless driving, consistent tardiness, losing appointments, and lying about scheduling tests. To top it all off, they're just about the most expensive place on the northshore. And just an fyi, they're also Beverly Driving School now, so you'll receive all the same terrors there too.
Again, this isn't just administrative issues, they hire reckless sponsors/ instructors who are supposed to be teaching new drivers. I was genuinely afraid while their driver was behind the wheel, and rightfully so as after many hard turns, speeding, and looking through their purse and phone, they did hit something! I had used them before this nightmare, and while the other driver was not as bad as this, they were still less than professional. Do not support this company, they are not professional or safe. Trust me, it's not worth it to stay local.