Brights Driving School was recommended to me by Lawrence RMV to try to get help for my friend. He is elderly and wants to have a road test because he had an accident, and it was his fault. His family took his plates from his car so he isn't able to drive. I tried to explain this to Sandra but she made me feel like I was taking some kind of advantage of an elderly person. She would not answer any of my questions, and went behind my back to call and question a few different people. So if you read this Sandra Larson, please know that I don't think you are very consumer friendly. This person and his family are my friends, and I have their permission to pursue this problem.
Sandra, I tried to explain the situation to you several times but you didn't want to hear it. You told me you were too busy and would get back to me that evening, which you never did. I gave you a telephone number to call the family but you called COA instead to get information about me and my friend. You would have nothing to do with what I was trying to tell you. I told you my friend is confused and I gave you his family member's telephone number.
I totally understand your concerns about public safety and your client being safe. My friend was not your client yet because you didn't want to hear anything I had to say. All I wanted was some info on how to go about getting him the competency road test that he so desperately wants. You took it upon yoursel to investigate me and my responsibilty in this matter. You never accepted my friend as your client so you had NO business moving forward with your so-called concerns. COA called me directly and wanted to know what was going on with you. I believe you think I am trying to take advantage of a senior, which is total BS. I suggest YOU try and listen to all the facts before you take such negative actions!