Reviews of Cheyenne Regional Medical Center - West Campus (Doctor)

twy romero

Friendly staff, who really care.

Ashley Paulson

Very helpful people and caring

Jake Bane’s Adventures

I personally will be driving to Fort Collins/Denver unless i feel like i am dying. My personal experiences here have been extremely unsatisfactory. I went in in October with a concussion and they were super rude because i was unsure of my surroundings and could barely speak. I was there for 9 hours. When i should have left after 5. Then i came in with a extremely mild sprain in my left knee (i had to go just to return to work). And it took 2 hours to be brought back and 3 hours for 3 xrays. I was told they were in a shift change however every nurse/doctor was the exact same ones i dealt with prior to said shift change. Every staff member is extremely rude even whenever im being as physically nice as possible. The doctor on my second visit walked in and rudely said “youre fine. Leave”

Elizabeth Glaser Rice

If I could give them a zero I would. Brought our daughter in with stomach pains - her white cells weren’t up so assumed it was not appendix. Loaded her full of stuff and sent us home. Back in less than 12 hours and I get to sit in the waiting room for hours on end. This place is ridiculous. They also held my daughter down to administer an IV. There needs to be quality care for pediatrics here - but hopefully another hospital will provide that.

Nora Lechler

All my Dr's and Nurses were the best ever. The level of care I received was top notch! Would definitely recommend this hospital to friends and family.

Kcjreply Re

Been in the ER with my wife for over 5 hours and the only thing that has occurred is an ultrasound without any indication of possible cause.

Chris Perkins

You’re the reason I went bankrupt. Recently I’ve been hearing ads for your hospital where it says “We inspire great health.” That is some shocking truth in advertising, because I would rather die than ever willingly go back to this awful hospital.

Mary Nolt

Everyone here was great! I'd recommend this hospital to anyone! The staff in the ER was friendly and caring. The surgical team was amazing and the care I received afterwards was great!! My nurse even took great care of my mom who spent the night with me in the hospital. Great doctors, nurses, care and food!!

Tacy West

The is the worst hospital I have been to in my whole life. As for personal care it is all automated and you can't ask a question and getting access to results of tests is made very difficult with no option to leave the hospital with info. Go somewhere else it will be hundreds of dollars cheeper.

Rolinda Arnold

My doctor admitted me for unable to thrive/ adult. They just fed me full of food and let me out in less than 24 hours with the same dagnosis. Doctors were nice but, The nurses were not

Micah Thomas

NOTE: This review is specifically regarding the "Mother/Baby Unit" My wife recently delivered our first baby here. We can not say enough about how great the nurses are in this department. Between a long labour, and our baby being a bit sick after birth, we were in the unit four nights. Every nurse we had, went out of their way to make both of us (and our baby once it was born) comfortable. They encouraged us when we were down, did a great job taking care of my wife, and we're generally kind people. An example is: after the baby was born, it was too late to order any room service. The CNA that helped with the delivery went down to the cafeteria and brought my wife up some food. To me, this is above and beyond what is required. The only reason this review lost one star, is because of the equipment/rooms. There was peeling paint in the bathroom, the air conditioning didn't work on the labour room, and the brakes on the bed didn't hold so it kept sliding around. I hope the hospital will invest in updating and remolding this floor soon, and they will have a five star labour facility.

Katt Tracks

Nice courteous staff that listens to the patient

brian macomber

Waiting in emergency room for a hour and a half and when we were seen they hadn't done basic steps to check the problem had to wait another hour...vould have stayed home and been in pain at my own house at least...staff was nice at least whenever we finally saw them

Cj S

Took the time to figure out what was wrong with me.

Daphne Reed

Rude staff. Long wait.

Nick Baer

The regular hospital is great. I had three visits there for heart related issues. The doctors were amazing and the nursing staff was very attentive and great as well. The ER however was a far less satisfying experience. They didn't take my injury seriously and the nurse was rude.

Indica Loon

Great

Holly Stevenson

Love Dr Tententa and his staff

Chrysos Kanaridis

I had to be in this hospital for four nights, it was the four worst nights of my life, it fell I was in a state penitentiary the staff is not correctly trained some nurses or cna don't know how to talk or deal with the patients. A whole day passes without anyone coming to your room and if you call the nurses station for help most of the time the person who answers the phone sounded disturbed, hopefully you will get some help for your need if you keep calling. During the night is a different story they can keep you up all night they woke me up at 4am just to put me on a scale to check my weight or another time had to take a shower at 4am again because I had a procedure at 12:30pm. eight and a half hours before. Also I wasn't happy at all when two hours after my procedure while I was recovering the hospitalist Dr. Chada came to my room to tell me that I should be going home in a little while I don't know what he was thinking but I informed him that after the procedure I wasn't ready to go nowhere. I assume he wasn't familiar with the procedure I just had. Jessica and David were the best Nurses very caring polite, professionals and knowledgeable individuals, I wish the hospital had more people like those two young people. Unfortunately Cheyenne regional hospital is the only full hospital in Wyoming and you have no choice but to come here in an emergency but this doesn't stop them of improving their service to the people of Wyoming with respect. At this point I would like to thank Dr. Khan for his precious services who is one of the jewels of the Cheyenne medical center in the cardiovascular field thank you so much again Mr. Muhammad Asad Amir Khan! One important last thing their food sucks just like every other hospital. You can tell that their food has been prepared by unhappy people who unfortunately got a job here.

Tanya Forte

I very much dislike our Hospital here in Cheyenne the staff sucks to say the least. The Dr's are very uncaring and do not look out for your best interest at all

Margaret S.

I had same day surgery here. I thought the care they provided was good. The nurses were really nice, and everybody was very helpful. The reason I only gave 2 stars was because when the nurse unfolded the "clean" blanket that was on my bed, it was full of somebody else's blood and even had a dried up blood filled piece of gauze in there. It was really gross. The nurse then told me that they have a cleaning service who cleans the blankets, and "this happens all the time" This is the last thing I would expect to see in a hospital!!! very unsanitary!!

Luis Gonzales

The nurses where not taking there time and patience with my wife. She is 38 weeks pregnant. We asked to live because we did not want to be here no more. We are thinking of next time going to the hospital in Greeley Colorado then here. It is 12:42 am Feb 15 ,2018.

Randy Jewell

Terrible terrible would rather die before going here again.Was in ER for couple hours they ran a test gave me a prescription said see an ENT doctor and collected over 4000 from my insurance and 1200 from me. And if that isn't bad enough now they are screwing up my billing harassing me saying I need to pay when I already have.They send no receipts showing you paid.Threaten to send you to collections even though they are wrong.But keep remodeling so you can keep charging ridiculous fees and continue ripping us citizens off unfairly.Great work crmc.

William Warren

Great facility

Cassidy Klahn

I wish I could give zero stars. Dr. Leduc nearly cost me my life. If you ever are told to see Leduc... GET OUT! He prescribes psychotropic drugs without warning, lies about what medicine does, and convinces you that you're the crazy one.

Eric Bradshaw

The nursing staff is the saving grace of this place and the only reason I give it as much as two stars. For the doctors, I'm guessing Cheyenne is where you can still practice medicine when you graduated in the bottom half of your medical school class and/or something bad happened where you were before. Every local that has a car and a choice goes to Colorado for medical care.

Laurie Gunn

This hospital is ABSOLUTELY HORRIFIC, the staff was rude, the billing department is EVEN WORSE. I would rather drive all the way to Fort Collins for care then go to Cheyenne Regional, worst experience in medical care.

Legit zombie

The worst experience at the ER ever went in for a bee sting cuz I am allergic. We get in pretty quickly but once the nurse ALAINA tried to do an IV on my arm she blew out one of my viens and missed multiple times causing my arm to bleed and bruise. The bee sting was on the other arm near were you get an IV so she put the IV right on top of my bee sting causing me more pain. I can't believe they just let anybody give you an IV. I think they need to improve on there hiring and training cuz that was the worst.

Steven Rench

I'm not going to say I love it, but it is a great place.

Tina Blanchard

It's taking a long time but they're doing a great job.

Mama Cat Loaf

The nurses were so nice to my Dad. They always joked and laughed with him. Many of the doctors and nurses thought my Dad was a old cranky but funny guy. They were very good at managing his strokes and pnumonia. The cafeteria has some good food. And the nurses will make sure you stick to your diet so no sneaking in a taco or burrito.

Jerry Smith

The worst hospital in Wyoming. Took my 9 month old son to the ER and there was dried blood on the ground left of the bed and they did not even bother to clean it when I told them. On another occasion I went in to see a specialist and he said I had prostate cancer, turned out it was just a pulled muscle in my lower abdomen. When you try to call anyone about insurance questions that relate to them, they’ll just give you the run around in hopes you’ll quit calling and try to steal your money. When I personally was in for stomach issues, they ran multiple tests they had already ran, that I told them not to and then charged me like crazy. More in money than it was the first time. Criminal of you ask me. Go to Colorado or anywhere else in Wyoming. Not CRMC! This place doesn’t even deserve one star!

Pam Byrnes

The staff was friendly, caring, and most of all professional. My hospital stay was a good experience. Thank you all at CRWC! ☺

Tasha Monson

I feel the hospital has improved their care and customer service in the last two months.

twy romero

Friendly staff, who really care.

Ashley Paulson

Very helpful people and caring

Jake Bane

I personally will be driving to Fort Collins/Denver unless i feel like i am dying. My personal experiences here have been extremely unsatisfactory. I went in in October with a concussion and they were super rude because i was unsure of my surroundings and could barely speak. I was there for 9 hours. When i should have left after 5. Then i came in with a extremely mild sprain in my left knee (i had to go just to return to work). And it took 2 hours to be brought back and 3 hours for 3 xrays. I was told they were in a shift change however every nurse/doctor was the exact same ones i dealt with prior to said shift change. Every staff member is extremely rude even whenever im being as physically nice as possible. The doctor on my second visit walked in and rudely said “youre fine. Leave”

Elizabeth Glaser Rice

If I could give them a zero I would. Brought our daughter in with stomach pains - her white cells weren’t up so assumed it was not appendix. Loaded her full of stuff and sent us home. Back in less than 12 hours and I get to sit in the waiting room for hours on end. This place is ridiculous. They also held my daughter down to administer an IV. There needs to be quality care for pediatrics here - but hopefully another hospital will provide that.

Nora Lechler

All my Dr's and Nurses were the best ever. The level of care I received was top notch! Would definitely recommend this hospital to friends and family.

Kcjreply Re

Been in the ER with my wife for over 5 hours and the only thing that has occurred is an ultrasound without any indication of possible cause.

Chris Perkins

You’re the reason I went bankrupt. Recently I’ve been hearing ads for your hospital where it says “We inspire great health.” That is some shocking truth in advertising, because I would rather die than ever willingly go back to this awful hospital.

Mary Nolt

Everyone here was great! I'd recommend this hospital to anyone! The staff in the ER was friendly and caring. The surgical team was amazing and the care I received afterwards was great!! My nurse even took great care of my mom who spent the night with me in the hospital. Great doctors, nurses, care and food!!

Tacy West

The is the worst hospital I have been to in my whole life. As for personal care it is all automated and you can't ask a question and getting access to results of tests is made very difficult with no option to leave the hospital with info. Go somewhere else it will be hundreds of dollars cheeper.

Rolinda Arnold

My doctor admitted me for unable to thrive/ adult. They just fed me full of food and let me out in less than 24 hours with the same dagnosis. Doctors were nice but, The nurses were not

Micah Thomas

NOTE: This review is specifically regarding the "Mother/Baby Unit" My wife recently delivered our first baby here. We can not say enough about how great the nurses are in this department. Between a long labour, and our baby being a bit sick after birth, we were in the unit four nights. Every nurse we had, went out of their way to make both of us (and our baby once it was born) comfortable. They encouraged us when we were down, did a great job taking care of my wife, and we're generally kind people. An example is: after the baby was born, it was too late to order any room service. The CNA that helped with the delivery went down to the cafeteria and brought my wife up some food. To me, this is above and beyond what is required. The only reason this review lost one star, is because of the equipment/rooms. There was peeling paint in the bathroom, the air conditioning didn't work on the labour room, and the brakes on the bed didn't hold so it kept sliding around. I hope the hospital will invest in updating and remolding this floor soon, and they will have a five star labour facility.

Katt Tracks

Nice courteous staff that listens to the patient

brian macomber

Waiting in emergency room for a hour and a half and when we were seen they hadn't done basic steps to check the problem had to wait another hour...vould have stayed home and been in pain at my own house at least...staff was nice at least whenever we finally saw them

Cj S

Took the time to figure out what was wrong with me.

Daphne Reed

Rude staff. Long wait.

Nick Baer

The regular hospital is great. I had three visits there for heart related issues. The doctors were amazing and the nursing staff was very attentive and great as well. The ER however was a far less satisfying experience. They didn't take my injury seriously and the nurse was rude.

Indica Loon

Great

Holly Stevenson

Love Dr Tententa and his staff

Chrysos Kanaridis

I had to be in this hospital for four nights, it was the four worst nights of my life, it fell I was in a state penitentiary the staff is not correctly trained some nurses or cna don't know how to talk or deal with the patients. A whole day passes without anyone coming to your room and if you call the nurses station for help most of the time the person who answers the phone sounded disturbed, hopefully you will get some help for your need if you keep calling. During the night is a different story they can keep you up all night they woke me up at 4am just to put me on a scale to check my weight or another time had to take a shower at 4am again because I had a procedure at 12:30pm. eight and a half hours before. Also I wasn't happy at all when two hours after my procedure while I was recovering the hospitalist Dr. Chada came to my room to tell me that I should be going home in a little while I don't know what he was thinking but I informed him that after the procedure I wasn't ready to go nowhere. I assume he wasn't familiar with the procedure I just had. Jessica and David were the best Nurses very caring polite, professionals and knowledgeable individuals, I wish the hospital had more people like those two young people. Unfortunately Cheyenne regional hospital is the only full hospital in Wyoming and you have no choice but to come here in an emergency but this doesn't stop them of improving their service to the people of Wyoming with respect. At this point I would like to thank Dr. Khan for his precious services who is one of the jewels of the Cheyenne medical center in the cardiovascular field thank you so much again Mr. Muhammad Asad Amir Khan! One important last thing their food sucks just like every other hospital. You can tell that their food has been prepared by unhappy people who unfortunately got a job here.

Tanya Forte

I very much dislike our Hospital here in Cheyenne the staff sucks to say the least. The Dr's are very uncaring and do not look out for your best interest at all

Margaret S.

I had same day surgery here. I thought the care they provided was good. The nurses were really nice, and everybody was very helpful. The reason I only gave 2 stars was because when the nurse unfolded the "clean" blanket that was on my bed, it was full of somebody else's blood and even had a dried up blood filled piece of gauze in there. It was really gross. The nurse then told me that they have a cleaning service who cleans the blankets, and "this happens all the time" This is the last thing I would expect to see in a hospital!!! very unsanitary!!

Luis Gonzales

The nurses where not taking there time and patience with my wife. She is 38 weeks pregnant. We asked to live because we did not want to be here no more. We are thinking of next time going to the hospital in Greeley Colorado then here. It is 12:42 am Feb 15 ,2018.

Randy Jewell

Terrible terrible would rather die before going here again.Was in ER for couple hours they ran a test gave me a prescription said see an ENT doctor and collected over 4000 from my insurance and 1200 from me. And if that isn't bad enough now they are screwing up my billing harassing me saying I need to pay when I already have.They send no receipts showing you paid.Threaten to send you to collections even though they are wrong.But keep remodeling so you can keep charging ridiculous fees and continue ripping us citizens off unfairly.Great work crmc.

William Warren

Great facility

Cassidy Klahn

I wish I could give zero stars. Dr. Leduc nearly cost me my life. If you ever are told to see Leduc... GET OUT! He prescribes psychotropic drugs without warning, lies about what medicine does, and convinces you that you're the crazy one.

Eric Bradshaw

The nursing staff is the saving grace of this place and the only reason I give it as much as two stars. For the doctors, I'm guessing Cheyenne is where you can still practice medicine when you graduated in the bottom half of your medical school class and/or something bad happened where you were before. Every local that has a car and a choice goes to Colorado for medical care.

Laurie Gunn

This hospital is ABSOLUTELY HORRIFIC, the staff was rude, the billing department is EVEN WORSE. I would rather drive all the way to Fort Collins for care then go to Cheyenne Regional, worst experience in medical care.

Steven Rench

I'm not going to say I love it, but it is a great place.

Tina Blanchard

It's taking a long time but they're doing a great job.

Mama Cat Loaf

The nurses were so nice to my Dad. They always joked and laughed with him. Many of the doctors and nurses thought my Dad was a old cranky but funny guy. They were very good at managing his strokes and pnumonia. The cafeteria has some good food. And the nurses will make sure you stick to your diet so no sneaking in a taco or burrito.

Jerry Smith

The worst hospital in Wyoming. Took my 9 month old son to the ER and there was dried blood on the ground left of the bed and they did not even bother to clean it when I told them. On another occasion I went in to see a specialist and he said I had prostate cancer, turned out it was just a pulled muscle in my lower abdomen. When you try to call anyone about insurance questions that relate to them, they’ll just give you the run around in hopes you’ll quit calling and try to steal your money. When I personally was in for stomach issues, they ran multiple tests they had already ran, that I told them not to and then charged me like crazy. More in money than it was the first time. Criminal of you ask me. Go to Colorado or anywhere else in Wyoming. Not CRMC! This place doesn’t even deserve one star!

Pam Byrnes

The staff was friendly, caring, and most of all professional. My hospital stay was a good experience. Thank you all at CRWC! ☺

Tasha Monson

I feel the hospital has improved their care and customer service in the last two months.

Kekoa Ah Loy

EFLURDUR

Brett Leininger

Worst hospital i have EVER seen. Totally ignored what my wife had to say. She spilled ice tea on her scrubs that she was in and asked for a new pair. The staff totally ignored her request. When i came back 6 hours later they STILL have not let her change. She asked the SAME nurse for a simple Tylenol for pain she has due to a condition she has. She did not ask for the pain meds she has prescriptions for. After 2 hours not a thing for pain relief. The doctor that came in to advise her straight out LIED to her and i about what was going to happen. it was not till the night crew came in and was upfront with us and got her another pair of scrub bottoms. There a few other things that happened that i will not share here. Unless you are about to die do not go here. Go to Fort Collins. Totally unacceptable and we WILL be talking to an attorney.

Jason Pennock

Fixed me.

Tracy T. Barker

They were just great with my daughters family awsome with the newborn!!!

Raymond Marquardt

I would rather risk my life driving to denver to get help then to have to go to this hospital. What a horrible place

jt Wyo

It's a hospital

Kristy Jackson

I wouldn't even rate them one star. Billing department is a joke. Paid them $5,280 for services rendered in full from a settlement. In return, they reimbursed me $1356 and wrote me a letter admitting that they overcharged me. They then came back 4 months later and told me I owed them $1400 then it was $2800 and then it was another amount. I disputed their department and they sent me to collections. Disputed collections and proved I paid in full. Neither collections nor the hospital has contacted me back in months. I received a call earlier today from BCServices alleging I owe $3000 and that CRMC had started on a new billing system. I told them I had proof of payment and proof of reimbursement and they told me that my only issue was that I didn't like the answers I was getting and I said CRMC is crooked and greedy. I have a job and it isn't to do yours. When I make a payment and you reimburse me, I believe our business is done. They said that is not how it works. I said then BYE! To add to this, I was in a severe car accident and sat in the "Fast Track" room for 7 hours before they finally came in and checked out my lacerations, wounds and pain. I was in my car accident at 3 pm and by 10 pm they had finally "got around' to me. I'll be filing a lawsuit for fraud before I take another phone call from them.

Cat Lady

Doesn't even deserve one star!!! This hospital is horrible....

Kelly Randall

The ED was such an amazing experience. I had a complication shortly after giving birth. I was treated quickly and with amazing respect. The provider, nurses and techs all listened to me and took my complaints seriously. I was taking care of with dignity and able to get home to my new baby quickly. Extremely impressed.

Erica

If you go in needing just stitches, you’ll come out in a casket.

Darren Wild

This place is the single worst medical facility I've ever been too. If you can avoid it DO SO AT ALL COSTS. They overcharge you just as any medical facility will. I was charged over 1,000 dollars to sit for four hours and be given pain medication once, which I didn't even ask for. Also most of the employees in the ER are a joke and don't give a damn about their patients or why they're there

Donna Eschardies

I had surgery with the best caring doctor ever Dr. Wyatt. The nursing staff was very professional, took care of me in the best way. My 5 night stay was not bad at all. I am proud of our hospital.

Joshua Petersen

Services rendered are average at best. RN did blood pressure of 12 yr old with cuff over a large coat which register at 140ish/110ish and said everything looked good. Saw a NP but got billed for out of network attending MD. But the real problem is the incompetent billing department. We verified billing information before leaving, never heard from them, called and asked what we owed and told zero balance, then got a collection call from third party. We called CRMC billing and they claimed to have mailed and called...we never received them. They have our phone numbers and verified accuracy. We've repeatedly asked for current amount due...paid it current...and then magically something for same service appears but gets sent to collection without CRMC notifying us. I wish I could hold their hand for them but not sure that would help. Seems like the billing, and to a greater extent the whole place, is poorly managed and run. Sure there are good people there, but when you don't communicate with me to pay my bill how am I to know. I want to pay my bill whenever I have one. Hopefully a decent organization will buy the group out and Cheyenne will have decent services with CRMC.

Sarah Buche

This place is so incompetent I'd be scared to go back. Ken & Samantha in billing can't do their jobs. Ken was snooty, judgmental, and apparently didn't deal with 'financials' even though he's in billing. He was rude and couldn't read previous notes on my account without telling me everything was my fault to begin with. After reading his notes, he then admitted CRMC was at fault after actually reading my file. Samantha (who I spoke with in February) lied when we sent up a payment plan, saying I could pay more than what I agreed too ($100 a month). When I asked for proof of me agreeing to this, Ken (ever the helpful person) said he can only go off of the notes SHE provided, and theres no recording of this conversation Sam and I had, only her "notes". Because apparently they don't record calls even though they're in 2018. Ken sucks. Cheyenne Regional is horrible. I'd get more help setting up a payment plan from a sack of potatoes. And apparently their boss Dean was okay with all these mistakes they made, improperly sending me to collections before I even made my first payment, and not setting up the correct monthly billing amount.

John Picot

Both my wife and myself have had nothing but first class treatment during our stay and surgeries here in the CRMC. Much has changed under the new CEO. There is a determined effort to face up to and overcome the many shortcomings that have been evident over many years. We both feel that this desire to be honest and admit where there are failings and to be empowered to address them has ensured that the CRMC has made enormous strides in their ability to offer a first class service to all. After a 9 day stay my wife if able would have awarded a Gold Star to every person that had in any way contributed to ensuring her say was the best that there could be. Well done to all!

Christine Shay

The hospital is unbelievable. Their billing is so messed up. We have been in contact for years on our bill with this hospital and I have been making consistent payments so when the new company for billing took over they didn't take the old bills they just sent them to collections. And said they couldn't help me. Unbelievable. I will never set foot in that hospital so unprofessional. and I will recommend going to Colorado to all my friends and family.

Kathie Peterson

Experienced very fast and caring care. Tests were ordered quickly and they kept me informed.

David Gonzales

Nice hospital - great staff!

Joan Millhollin

Your cooks make the most delicious soup ever! I had a comfortable surgery on 7/12/2018. Everyone was pleasant and professional. You just get better and better.

Ashley Flores

My husband had to spend almost a week in this hospital.. Being from Texas this hospital was by far the best hospital we ever been to.. Nicest people ever! & very professional!

Leota Smith

I just went to this "hospital". They put me in the so called fast track. I sat there for an hour before the Dr came in. During that hour, two people came in with very minor things. They were taken care of and discharged. Then two more people came in and they were taken care of asap. This hospital ER is a joke. I wouldn't take my dog there.

susan Davis

Loved the curtousy of everyone. Been to er twice. Awesome staff nurses. Helped me every possible way financialy.

Silvia Ballón

El área materno infantil tiene un staff muy eficiente y entregado.

Jezabel Martha

the staff was rude,inefficient,seemed they forgot about me and treated like my care didnt matter...worst experience ever. And they couldnt even tell me what was wrong lol.

rachel A

Horrifying experience. Please explore other options. Please. Please. Please.

Winnie the Feces

I had no insurance, went in for kidney stones, the ER was empty when i walked in. Went to triage and the staff were dismissive, got vitals taken, O2 was low due to shallow breathing from pain, was told to calm down before i passed out, was then taken back to lobby. I then waited for 3 hours during which i become light headed and passed out momentarily, during those 3 hours that i was aware of 6 people with insurance came in and were taken back for treatment while i sat there, eventually I was finally told I was going to be going back to get treated, then they said nevermind, that room was going to someone else, I was then brought back to the waiting room and left there. At this point i walked out as i was obviously not a priority and was not going to receive any treatment of any quality. Thanks CRMC for the shoddy treatment.

Izzy Herrera

If you want to get robbed go here. Came in with $197 in my pocket and left with $0!!!! The staff is nothing but a bunch of thieves. You expect to get helped, but they steal from you too!!!!

Lusha Tronstad

I called to see if the lab could run the test. I arranged a time to drop off the sample. When we arrived, they said sorry they weren't talking samples today, after driving 1.5 hours.

Kekoa Ah Loy

EFLURDUR

Brett Leininger

Worst hospital i have EVER seen. Totally ignored what my wife had to say. She spilled ice tea on her scrubs that she was in and asked for a new pair. The staff totally ignored her request. When i came back 6 hours later they STILL have not let her change. She asked the SAME nurse for a simple Tylenol for pain she has due to a condition she has. She did not ask for the pain meds she has prescriptions for. After 2 hours not a thing for pain relief. The doctor that came in to advise her straight out LIED to her and i about what was going to happen. it was not till the night crew came in and was upfront with us and got her another pair of scrub bottoms. There a few other things that happened that i will not share here. Unless you are about to die do not go here. Go to Fort Collins. Totally unacceptable and we WILL be talking to an attorney.

Jason Pennock

Fixed me.

Tracy T. Barker

They were just great with my daughters family awsome with the newborn!!!

Raymond Marquardt

I would rather risk my life driving to denver to get help then to have to go to this hospital. What a horrible place

jt Wyo

It's a hospital

Kristy Jackson

I wouldn't even rate them one star. Billing department is a joke. Paid them $5,280 for services rendered in full from a settlement. In return, they reimbursed me $1356 and wrote me a letter admitting that they overcharged me. They then came back 4 months later and told me I owed them $1400 then it was $2800 and then it was another amount. I disputed their department and they sent me to collections. Disputed collections and proved I paid in full. Neither collections nor the hospital has contacted me back in months. I received a call earlier today from BCServices alleging I owe $3000 and that CRMC had started on a new billing system. I told them I had proof of payment and proof of reimbursement and they told me that my only issue was that I didn't like the answers I was getting and I said CRMC is crooked and greedy. I have a job and it isn't to do yours. When I make a payment and you reimburse me, I believe our business is done. They said that is not how it works. I said then BYE! To add to this, I was in a severe car accident and sat in the "Fast Track" room for 7 hours before they finally came in and checked out my lacerations, wounds and pain. I was in my car accident at 3 pm and by 10 pm they had finally "got around' to me. I'll be filing a lawsuit for fraud before I take another phone call from them.

Cat Lady

Doesn't even deserve one star!!! This hospital is horrible....

Erica

If you go in needing just stitches, you’ll come out in a casket.

Darren Wild

This place is the single worst medical facility I've ever been too. If you can avoid it DO SO AT ALL COSTS. They overcharge you just as any medical facility will. I was charged over 1,000 dollars to sit for four hours and be given pain medication once, which I didn't even ask for. Also most of the employees in the ER are a joke and don't give a damn about their patients or why they're there

Donna Eschardies

I had surgery with the best caring doctor ever Dr. Wyatt. The nursing staff was very professional, took care of me in the best way. My 5 night stay was not bad at all. I am proud of our hospital.

Joshua Petersen

Services rendered are average at best. RN did blood pressure of 12 yr old with cuff over a large coat which register at 140ish/110ish and said everything looked good. Saw a NP but got billed for out of network attending MD. But the real problem is the incompetent billing department. We verified billing information before leaving, never heard from them, called and asked what we owed and told zero balance, then got a collection call from third party. We called CRMC billing and they claimed to have mailed and called...we never received them. They have our phone numbers and verified accuracy. We've repeatedly asked for current amount due...paid it current...and then magically something for same service appears but gets sent to collection without CRMC notifying us. I wish I could hold their hand for them but not sure that would help. Seems like the billing, and to a greater extent the whole place, is poorly managed and run. Sure there are good people there, but when you don't communicate with me to pay my bill how am I to know. I want to pay my bill whenever I have one. Hopefully a decent organization will buy the group out and Cheyenne will have decent services with CRMC.

Sarah Buche

This place is so incompetent I'd be scared to go back. Ken & Samantha in billing can't do their jobs. Ken was snooty, judgmental, and apparently didn't deal with 'financials' even though he's in billing. He was rude and couldn't read previous notes on my account without telling me everything was my fault to begin with. After reading his notes, he then admitted CRMC was at fault after actually reading my file. Samantha (who I spoke with in February) lied when we sent up a payment plan, saying I could pay more than what I agreed too ($100 a month). When I asked for proof of me agreeing to this, Ken (ever the helpful person) said he can only go off of the notes SHE provided, and theres no recording of this conversation Sam and I had, only her "notes". Because apparently they don't record calls even though they're in 2018. Ken sucks. Cheyenne Regional is horrible. I'd get more help setting up a payment plan from a sack of potatoes. And apparently their boss Dean was okay with all these mistakes they made, improperly sending me to collections before I even made my first payment, and not setting up the correct monthly billing amount.

John Picot

Both my wife and myself have had nothing but first class treatment during our stay and surgeries here in the CRMC. Much has changed under the new CEO. There is a determined effort to face up to and overcome the many shortcomings that have been evident over many years. We both feel that this desire to be honest and admit where there are failings and to be empowered to address them has ensured that the CRMC has made enormous strides in their ability to offer a first class service to all. After a 9 day stay my wife if able would have awarded a Gold Star to every person that had in any way contributed to ensuring her say was the best that there could be. Well done to all!

Christine Shay

The hospital is unbelievable. Their billing is so messed up. We have been in contact for years on our bill with this hospital and I have been making consistent payments so when the new company for billing took over they didn't take the old bills they just sent them to collections. And said they couldn't help me. Unbelievable. I will never set foot in that hospital so unprofessional. and I will recommend going to Colorado to all my friends and family.

Kathie Peterson

Experienced very fast and caring care. Tests were ordered quickly and they kept me informed.

David Gonzales

Nice hospital - great staff!

Joan Millhollin

Your cooks make the most delicious soup ever! I had a comfortable surgery on 7/12/2018. Everyone was pleasant and professional. You just get better and better.

Ashley Flores

My husband had to spend almost a week in this hospital.. Being from Texas this hospital was by far the best hospital we ever been to.. Nicest people ever! & very professional!

Leota Smith

I just went to this "hospital". They put me in the so called fast track. I sat there for an hour before the Dr came in. During that hour, two people came in with very minor things. They were taken care of and discharged. Then two more people came in and they were taken care of asap. This hospital ER is a joke. I wouldn't take my dog there.

susan Davis

Loved the curtousy of everyone. Been to er twice. Awesome staff nurses. Helped me every possible way financialy.

Silvia Ballón

El área materno infantil tiene un staff muy eficiente y entregado.

Jezabel Martha

the staff was rude,inefficient,seemed they forgot about me and treated like my care didnt matter...worst experience ever. And they couldnt even tell me what was wrong lol.

rachel A

Horrifying experience. Please explore other options. Please. Please. Please.

Izzy Herrera

If you want to get robbed go here. Came in with $197 in my pocket and left with $0!!!! The staff is nothing but a bunch of thieves. You expect to get helped, but they steal from you too!!!!

Lusha Tronstad

I called to see if the lab could run the test. I arranged a time to drop off the sample. When we arrived, they said sorry they weren't talking samples today, after driving 1.5 hours.

Ben Earl

Just an all around horrible visit.

Stephany Toomey

It is 5:24 in the morning. I have been in the waiting room here since 11:30 last night. I jave seen the waiting room empty and fill 3 times. This is the worst hospital i have ever been to. Save your money for urgent care. This place is a joke.

Lane Urban

Hawley was the worst nurse I have ever dealt with. I should have not been yelled at for asking a question about a test that I didn't need and trying to say that I DIDN'T HAVE HEART PAIN. If there was a choice between this hospital and another no doubt in my mind that I would choose the other option. Everything else was the same as always just average. If you don't want to help people find a different job, very disappointing.

Trevor Arave

My wife was admitted around 12 pm, they told her about 5 times you should have a room ready for her in an hour, its now 9 PM with no such room. She is pregnant and stuck in their triage room all night because they cant find a room to monitor her blood pressure. I called the nurse to request a room and she thought she put me hold and then proceeded to bad talk me and wife, when I told her I could hear her she got very defensive and rude. This hospital is not functional and you should avoid at all costs.

Shawm Funk

Most incompitent group of idiots ever in one place I might be just a paramedic but ain't stupid there standard of care is mid evil at best they rather be politicians than physians

Tina Smith

HORRIBLE! Without notifying me, they sent my bill to a collection agency, even after they had agreed to allow me to pay $100 monthly and I had faithfully paid that amount every month! I owed $200, which I wanted to pay off today, so I called the billing dept to let them know I never received my last bill, and would go online and pay it off. But when I called the agent advised me my bill was sent to a collection agency! OMG! They never contacted me at all that they planned to do this! What a dishonest bunch of people that work there. My family quit going here because billing is constantly messing up on our dr visits (ex: said we never paid a $500 dr bill after I had a canceled check proving we did. took months to clear it up), and they overcharged me on 2 regular doctor visits (was a nurse practitioner and she charged me a whopping $286 per visit). Go to Colorado for healthcare.

M P

I had to bring my grandmother in to have her blood drawn for a medical procedure. The people up at admissions were so nice and let us know exactly where we needed to go. My grandmother was winded from walking so they offered me a wheel chair to her where she needed to go. Once we finished I rolled her out to the car across the street from valet, it was pretty windy out. A tall gentleman from valet saw me and ran across the street to help me get my grandmother in the car, he also took the wheel chair back for me. He really made my day.

Nikki Luhrs

Made numerous billing mistakes. Surgeon yelled at me. Nurses made fun of me for being gay. This isnt a hospital, its a piece of hell on earth.

Chloe Ann MJ

This was the worst hospital experience in my life. Went with my mother and stepfather to the ER to check for a blood clot. When we sat down in the waiting room, we were told that there shouldn't be too long of a wait. My mother wasn't checked for 3 hours. When she was checked in, we were told that she'd be out in about 20 minutes. She wasn't out for an hour. I noticed that the doctor that was taking care of her wasn't even in her room most of the time. The doctor was chatting with other staff. When she finally came back, we were taken to another room. The doctor asked if we needed anything else, so my mother asked for a warm blanket. So, the doctor went to get it, but never came back. We were greeted by another doctor and then left for another 3 hours. We realized that it was now 5:00 AM. They finally gave my mother an I.V and then left for another hour. That's when we asked for the I.V to be taken out so we could leave.

Hong Hong

This place is simply disgusting! The doctors are very incompetent and think they are knowledgeable and smart doctors, they do not listen to their patients and their concerns. I do not understand why some doctors are so cocky here, and think they know everything. Maybe you forgot you are a doctor in Wyoming, probably no other places want you, thanks for the tolerable state of Wyoming. They did not listen to my concerns and almost cost my son’s life. My 4 month old baby was in the emergency room for two days, the doctor only there once. They drew my son’s blood for lab tests, they did not even give me the result. When I asked the nurses where is my son’s lab results and when doctor can come to see him, the nurse told me she will check if the results are ready but she never did. I repeatedly asked where is the doctor, one nurse told me the doctor went home, I can call her if you need anything. Omg, the ER pediatric floor does not even have a doctor on duty at night?!,! The second day I asked another nurse where is the doctor, the nurse told me the doctor is with other patients

James Canning

If 0 stars was an option, I would have chosen it. This is NOT a hospital, it is a business. No money? Then they do not care, unless you are dying.

Lunaverse V

If you go in with a minor cut that just needs stitches, you’ll come out in a casket. CRMC is a joke and extremely unethical!

Nicole Gadbury

I would give them zero stars if I could. Just about Every interaction with them has been horrible; from delivery of my child to having to deal with paying them. They messed up with billing and could not have been anymore unhelpful to try and fix their mistakes. I've had to go to the ER in the past, unfortunately, and that was an awful experience as well. I'd rather drive an hour out of my way than to deal with them.

Jesse Schock

Just seeing the care that they gave my great grandmother while she was here was just fenominal. The nursing staff was polite and upbeat as well as professional. Thank you to the cheyenne regional medical center.

Ben Pforr

Billing has no idea what they are doing. They can call me 15 times about a balance of $25 but i can't get a call back from someone that can answer a question. Also there is more managers than staff at this hospital. I needed help and there was a bunch of managers sitting around talking but they could not help me and i had to wait for the one nurse who was running around overworked.

Nita McClelland

I had no choice in picking this hospital, as I was taken in an ambulance. I stayed in the main hospital for 6 days, then was transferred to the Acute Rehab Unit in a different building of the hospital for an additional 5 days. The initial hospital stay would have been much easier (remember, this wasn't voluntary), if some of the attendants had been more kind and respectful. I've had it up to HERE with "terms of endearment", which the doctor assigned to my case said are discouraged, but goes on anyway. In the same breath as "sweetie" would come an "You're hurting my back... you have to help me move you!!!" I had a broken hip. She signed up for her job. Suck it up. The Acute Rehab Unit wasn't much better. After being admitted, I was told that meals were communal and there were group therapy sessions. I was NOT told this before I was admitted. After reading the fine print, it appears their excuse for communal meals is to get you socialized. Wow. If that isn't a crock! It's obviously to make it easier on the attendants. Because I refused communal meals, I was served an almost cold meal whenever it was convenient for them to bring me my meal. I also refused group therapy. This turned out to be an extremely smart move, as I did receive some valuable physical therapy there. The water in the Acute Rehab was seldom hot. I had to take a shower down the hall. All in all... not a good experience. Now I'm in the process of receiving outpatient rehab through the medical center and am extremely disappointed with it. Those I know who have had rehab agree that I'm getting shorted. I will be quitting the rehab early, since it doesn't appear to have anything much to offer.

Evelyn Peterson

Good facilities and staff.

Bret Callaway

Always overbill, make fraudulent claims to your insurance, and lie to your face with a smile, great place!

Reno Yakavetta

By far THE most RUDEST and disrespectful staff I've ever encountered. Speaking of one admissions clerk and the phlebotomist in their lab. My visit on 6-21-19 the phlebotomist doing my blood draw went right through one vein and made a left hand turn to chase another. Her whole attitude about it was extremely condescending and indifferent. Today's visit almost almost caught me a case when the admissions clerk decided I wasn't allowed to ask questions about my billing let alone expect an answer. And if her questions aren't answered the to her satisfaction she will interrupt you, MANIPULATE and ESCALATE the situation to serve her diabolical ends. With both events I requested a patient advocate to file a grievance and was denied.

Nakita Martin

Went in for left kidney pain. The PA was amazing along with the nurses. They were super busy and still made sure comfortable and in as little pain as possible. Found out I passed a kidney stone and it was the after effects that were causing issues. Very thankful for the wonderful care. Highly recommended hospital.

Chip Aanenson

Was there about three years I had a bad motorcycle wreck in Laramie this hospital and staff were amazing you all were super woudwoul want to go anywhere else thank you very much

Cathy Gilliam

Just visiting

Elizabeth Trump

My husband and I went into CRMC last night because I'm 12 weeks pregnant and my morning sickness hadn't allowed me to keep anything down all day. We didn't have to wait long for a room, and the staff was quick and very friendly. They checked on me often and answered all my questions and concerns right away. Great place!!!

Sheryl Agro

I can not support due to unsupported misguided false health claims that put public health at risk

Jerry French

This is the best hospitol I have ever stayed in. I was travelling on I 80 when I had to have emergency surgery. The surgeon was great, the doctors was great, the nurses and CNA's was very professional and cheerful. The food and selection tasted very good. If you need a hospitol this is the place.

Courtney Jenkins

I work here and love it

Shawn Brunk

It's the only one in town, so they have no reason to improve.

Bangarang143 .

Our hospital visit was great, but their billing department has completely ruined our experience with Cheyenne Regional. They're unorganized, unfriendly, and don't follow through. They refused to update my address after moving from Cheyenne and then sent our account to a collections agency after missing ONE payment from not getting our statements. SO glad to never have to deal with these fools again.

Jose Loya

Solo digo q tienen un buen servicio medico .

Kristina Heller

I wound up here at 35 weeks pregnant while on a trip from my home in Denver. I had a nasty stomach virus that left me pretty dehydrated. I spent several hours in Labor & Delivery getting hydrated and having my baby monitored. The staff was efficient, and attentive. I cannot say enough good things, especially, about my RN Erin. She was kind, understanding, patient, and an excellent nurse. She made what was otherwise an unpleasant experience that much more bearable. Thank you, Erin from Cheyenne Regional Medical Center's Labor and Delivery.

Dan Marlin

Sadly I can't recommend anybody in healthcare when they buy into moral panic and lies rather than science that can save lives.

Ben Earl

Just an all around horrible visit.

Stephany Toomey

It is 5:24 in the morning. I have been in the waiting room here since 11:30 last night. I jave seen the waiting room empty and fill 3 times. This is the worst hospital i have ever been to. Save your money for urgent care. This place is a joke.

Trevor Arave

My wife was admitted around 12 pm, they told her about 5 times you should have a room ready for her in an hour, its now 9 PM with no such room. She is pregnant and stuck in their triage room all night because they cant find a room to monitor her blood pressure. I called the nurse to request a room and she thought she put me hold and then proceeded to bad talk me and wife, when I told her I could hear her she got very defensive and rude. This hospital is not functional and you should avoid at all costs.

Shawm Funk

Most incompitent group of idiots ever in one place I might be just a paramedic but ain't stupid there standard of care is mid evil at best they rather be politicians than physians

Tina Smith

HORRIBLE! Without notifying me, they sent my bill to a collection agency, even after they had agreed to allow me to pay $100 monthly and I had faithfully paid that amount every month! I owed $200, which I wanted to pay off today, so I called the billing dept to let them know I never received my last bill, and would go online and pay it off. But when I called the agent advised me my bill was sent to a collection agency! OMG! They never contacted me at all that they planned to do this! What a dishonest bunch of people that work there. My family quit going here because billing is constantly messing up on our dr visits (ex: said we never paid a $500 dr bill after I had a canceled check proving we did. took months to clear it up), and they overcharged me on 2 regular doctor visits (was a nurse practitioner and she charged me a whopping $286 per visit). Go to Colorado for healthcare.

M P

I had to bring my grandmother in to have her blood drawn for a medical procedure. The people up at admissions were so nice and let us know exactly where we needed to go. My grandmother was winded from walking so they offered me a wheel chair to her where she needed to go. Once we finished I rolled her out to the car across the street from valet, it was pretty windy out. A tall gentleman from valet saw me and ran across the street to help me get my grandmother in the car, he also took the wheel chair back for me. He really made my day.

Nikki Luhrs

Made numerous billing mistakes. Surgeon yelled at me. Nurses made fun of me for being gay. This isnt a hospital, its a piece of hell on earth.

Hong Hong

This place is simply disgusting! The doctors are very incompetent and think they are knowledgeable and smart doctors, they do not listen to their patients and their concerns. I do not understand why some doctors are so cocky here, and think they know everything. Maybe you forgot you are a doctor in Wyoming, probably no other places want you, thanks for the tolerable state of Wyoming. They did not listen to my concerns and almost cost my son’s life. My 4 month old baby was in the emergency room for two days, the doctor only there once. They drew my son’s blood for lab tests, they did not even give me the result. When I asked the nurses where is my son’s lab results and when doctor can come to see him, the nurse told me she will check if the results are ready but she never did. I repeatedly asked where is the doctor, one nurse told me the doctor went home, I can call her if you need anything. Omg, the ER pediatric floor does not even have a doctor on duty at night?!,! The second day I asked another nurse where is the doctor, the nurse told me the doctor is with other patients

James Canning

If 0 stars was an option, I would have chosen it. This is NOT a hospital, it is a business. No money? Then they do not care, unless you are dying.

Lunaverse V

If you go in with a minor cut that just needs stitches, you’ll come out in a casket. CRMC is a joke and extremely unethical!

Nicole Gadbury

I would give them zero stars if I could. Just about Every interaction with them has been horrible; from delivery of my child to having to deal with paying them. They messed up with billing and could not have been anymore unhelpful to try and fix their mistakes. I've had to go to the ER in the past, unfortunately, and that was an awful experience as well. I'd rather drive an hour out of my way than to deal with them.

Jesse Schock

Just seeing the care that they gave my great grandmother while she was here was just fenominal. The nursing staff was polite and upbeat as well as professional. Thank you to the cheyenne regional medical center.

Ben Pforr

Billing has no idea what they are doing. They can call me 15 times about a balance of $25 but i can't get a call back from someone that can answer a question. Also there is more managers than staff at this hospital. I needed help and there was a bunch of managers sitting around talking but they could not help me and i had to wait for the one nurse who was running around overworked.

Nita McClelland

I had no choice in picking this hospital, as I was taken in an ambulance. I stayed in the main hospital for 6 days, then was transferred to the Acute Rehab Unit in a different building of the hospital for an additional 5 days. The initial hospital stay would have been much easier (remember, this wasn't voluntary), if some of the attendants had been more kind and respectful. I've had it up to HERE with "terms of endearment", which the doctor assigned to my case said are discouraged, but goes on anyway. In the same breath as "sweetie" would come an "You're hurting my back... you have to help me move you!!!" I had a broken hip. She signed up for her job. Suck it up. The Acute Rehab Unit wasn't much better. After being admitted, I was told that meals were communal and there were group therapy sessions. I was NOT told this before I was admitted. After reading the fine print, it appears their excuse for communal meals is to get you socialized. Wow. If that isn't a crock! It's obviously to make it easier on the attendants. Because I refused communal meals, I was served an almost cold meal whenever it was convenient for them to bring me my meal. I also refused group therapy. This turned out to be an extremely smart move, as I did receive some valuable physical therapy there. The water in the Acute Rehab was seldom hot. I had to take a shower down the hall. All in all... not a good experience. Now I'm in the process of receiving outpatient rehab through the medical center and am extremely disappointed with it. Those I know who have had rehab agree that I'm getting shorted. I will be quitting the rehab early, since it doesn't appear to have anything much to offer.

Evelyn Peterson

Good facilities and staff.

Bret Callaway

Always overbill, make fraudulent claims to your insurance, and lie to your face with a smile, great place!

Reno Yakavetta

By far THE most RUDEST and disrespectful staff I've ever encountered. Speaking of one admissions clerk and the phlebotomist in their lab. My visit on 6-21-19 the phlebotomist doing my blood draw went right through one vein and made a left hand turn to chase another. Her whole attitude about it was extremely condescending and indifferent. Today's visit almost almost caught me a case when the admissions clerk decided I wasn't allowed to ask questions about my billing let alone expect an answer. And if her questions aren't answered the to her satisfaction she will interrupt you, MANIPULATE and ESCALATE the situation to serve her diabolical ends. With both events I requested a patient advocate to file a grievance and was denied.

Nakita Martin

Went in for left kidney pain. The PA was amazing along with the nurses. They were super busy and still made sure comfortable and in as little pain as possible. Found out I passed a kidney stone and it was the after effects that were causing issues. Very thankful for the wonderful care. Highly recommended hospital.

Chip Aanenson

Was there about three years I had a bad motorcycle wreck in Laramie this hospital and staff were amazing you all were super woudwoul want to go anywhere else thank you very much

Cathy Gilliam

Just visiting

Elizabeth Trump

My husband and I went into CRMC last night because I'm 12 weeks pregnant and my morning sickness hadn't allowed me to keep anything down all day. We didn't have to wait long for a room, and the staff was quick and very friendly. They checked on me often and answered all my questions and concerns right away. Great place!!!

Sheryl Agro

I can not support due to unsupported misguided false health claims that put public health at risk

Jerry French

This is the best hospitol I have ever stayed in. I was travelling on I 80 when I had to have emergency surgery. The surgeon was great, the doctors was great, the nurses and CNA's was very professional and cheerful. The food and selection tasted very good. If you need a hospitol this is the place.

Courtney Jenkins

I work here and love it

Shawn Brunk

It's the only one in town, so they have no reason to improve.

Bangarang143

Our hospital visit was great, but their billing department has completely ruined our experience with Cheyenne Regional. They're unorganized, unfriendly, and don't follow through. They refused to update my address after moving from Cheyenne and then sent our account to a collections agency after missing ONE payment from not getting our statements. SO glad to never have to deal with these fools again.

Jose Loya

Solo digo q tienen un buen servicio medico .

Kristina Heller

I wound up here at 35 weeks pregnant while on a trip from my home in Denver. I had a nasty stomach virus that left me pretty dehydrated. I spent several hours in Labor & Delivery getting hydrated and having my baby monitored. The staff was efficient, and attentive. I cannot say enough good things, especially, about my RN Erin. She was kind, understanding, patient, and an excellent nurse. She made what was otherwise an unpleasant experience that much more bearable. Thank you, Erin from Cheyenne Regional Medical Center's Labor and Delivery.

Dan Marlin

Sadly I can't recommend anybody in healthcare when they buy into moral panic and lies rather than science that can save lives.

Marshall L

Poor - fair is not the proper rating for this so called hospital. Unfortunatly it was the lowest rating this system allows for. I had heard horror stories about how bad this hospital was and avoided it at every opportunity. I had injured myself in a bike accident and waited for the next day to go to a small homeless clinic that actually cares about helping people. There they insisted that I go to the hospital emergency room as they felt that I needed treatment the clinic couldn't provide. After arguing I did finally go to the hospital emergency room, against my better judgment. The horror stories did not accurately describe just how bad this "hospital" actually is. The hospital refused to provide service to me due to my inability to pay. They would not accept my reference from the homeless clinic and insisted I had to agree to pay them whatever they wanted or they would send me out with an open wound. They made all kinds of threats and told me about how I would lose my leg to infection and everything. They did not accept that I could not pay and were extremely beligerant. They did finally at least give me minor treatment and put a bandage back on the wound but continued to threaten me about how I would be back with an infection and have to pay them even more. The homeless clinic nurse was also very disgusted with my treatment, that I never received proper care. As if that wasn't enough now this worthless hospital is demanding a huge chunk of money from me that they already know I can't and won't pay and have continued to make personal threats. All for treatment they refused to give me in the first place. All this and they have a sign in the lobby that reads "This hospital can not refuse service to anyone regardless of their ability to pay". This is not a legitimate hospital, it is an orginaize crime ring and a scam. Stay away from this place, they will destroy your life. Go to Health Reach instead.

Adam Deppe

Beware!! Hospital is in network, but staff hired in the ER are out of network (even though you don't get to pick your ER doctor! Or in our case a nurse because no doctors were working!) Wrote a letter after we were charged and never got a response. Will be traveling to Fort Collins for all our future medical emergencies, even though 45 minutes away.

Terry Allison

I’ve had to visit SkyRidge Hospital in Lone Tree Co a couple of times in the past 4 years.. A modern, state of the art Facility.. I was a bit apprehensive when I had to be rushed to Cheyenne Regional Medical Center last week very ill .. that the Quality of Care and Facility wouldn’t compare.. I was Absolutely Wrong..!!!! The Care I received from ER and being admitted was FANTASTIC.. From Dr Selby, to my Entire Care Team were Great.. On a CSI review that goes to 10,, they all deserve At least an 11 +.... Fact is .. THEY REALLY CARE .....and the Facility is Top Notch.. I’m Very Grateful To All

Mike Dingman

Worst ER ever ,been here almost 3 hrs still in the waiting room unbelievable

A Scott

After being admitted in an emergency situation, I will say that doctors and nurses preformed competently. Unfortunately, at the end of the day, after threats to send me to collections , I am paying as slowly as possible out of pocket for covered service and providing a negative review of the whole organization because an inept coder protected by a hostile receptionist doesn't know how to do the job. Hospital billing staff I dealt with blamed "the system" while blocking access to decision and policy makers. The bill for an overnight stay of observation was 13,000.00. After 4 months of trying to resolve billing with multiple calls to insurance and the Dr., it is clear that whoever codes these things at the hospital is unaccountable, inaccessible and inept. The insurance company benefits advisor explained that services were covered in this circumstance and spent significant effort conveying this to the hospital. The hospital blamed the Dr. Office for incorrect coding, but the Dr. Office stated the hospital does the coding. When the insurance company is more helpful than the hospital, that pretty much says it all. One coder and a receptionist hold all the power. No checks and balances here that I can find.

N P

I had a great time despite what I was there for. Doctors, nurses, staff, rooms, food was all great. I wouldn't hesitate to go back if I needed to at all.

Jacob Stadel

We went in because my fiancé had a migraine, we called to see if they were busy and they wouldn't give us any information. We went in at 10:30 pm and didn't get seen until 12:30, a 2 hour wait and they weren't even busy. They messed around all night and didn't even get rid of the migraine. We didn't end up leaving until 5:00 am. The nurses were all nice, we had to keep paging them since they weren't checking on us. They seemed understaffed and lazy. I would avoid this ER and go to Fort Collins

Dustin Swartz

This hospital and its board members need to overhaul the care received here. This towns medical is a joke, at least make the hospital better.

Eric Rupp

Great but could have been a little bit faster

M Q

This place is proof of the "C's still get degrees" mentality.

spencer wu

Got questions about body infections they can answer.

Myles O'Mara

Best hospital experience I've ever had. Also the first ER visit, but at what cost? I'd never needed the ER and I hope I never have to return. Two bills: one hospital, $800, one doctor IN the hospital, $500. Accidental puncture with a kitchen knife. Provisions?: antibiotic ointment, a strong bandaid, and two antibiotic pills. Arguably two months rent, sheesh.

Kathleen Quinn

The worst possible experience in the ER, records will never release anything without harsh words, and the billing is abysmal!

Wyo97

I waited 5 hours to speak with a doctor about potential blood clotting. After all of this they wanted me to wait additional time to run 3 separate tests. Nursing staff was unorganized and the biggest waste of my time. I will not make the mistake of visiting this hospital again.

jennifer keylon

My husband just left the emergency room with 146/96 blood pressure oxygen level of only 90 he couldn’t breathe and they sent him away saying there was nothing they can do. You best believe if something happens to him they will hear from my lawyer for sure!!!!!!

Natalie Saiz

I went in this morning and I got to give them 5 stars for my visit. First off the waiting time to get in a room was fast. I'm from New Mexico, and just to get in the back is a long wait. They put me in a room with a bed and tv, pretty decent. New Mexico you won't get this either, New Mexico is 10 times busier and that is a fact and that is everyday. The customer service was great nurse came I'm and checked me didn't know what it was but they ran test to find out. Got the doctor to come in and take a look and she was awesome she knew right away. They gave me medicine and I walked out feeling Better instantly. It took about four hours for a ear infection but I'm so glad they helped and was great.

Mike Edwards

A very serious bite to my left knee from Pit Bull. I can't find one bad thing to say about the treatment I received at CRMC. Very professional Staff in the ER to say the least. I believe that they probably saved my knee. They even called me at home days later to see how I was healing, you won't that in a big city. Thanks CRMC for being there when I needed help.

Lynette Tafoya

Emailed CRMC about my treatment in the ER. Even called a week or so after to see why no one has contacted me. All I got was sorry we'll have someone call you. No one ever called! Emailed them again about another issue again no return call. CRMC doesn't care about how your treated or what you think. Too bad they're the only game in town for emergency treatment.

Keith Jackson

Wife had to go here for an emergency after going to her personal doctor about an issue. Spent 9 hours in the ER before they came back and confirmed exactly what her personal doctor suggested was the issue. Nurses and tech in the ER were busy chatting and flirting the majority of the time we were there. I looked up the doctor who was present when we got there and found some stuff for licensing that stated he must attend substance abuse counseling...what? Anyway, when he left, things finally starting moving along. The surgeon who came to talk to my wife seemed a little looping and we seriously thought about checking out and going to Fort Collins but didn't want to risk going through the same thing. again. Surgery went fine and she is all well. The hospitality lady in the ER was great, she checked in on my wife every hour and provided toys for our young children. She made the experience doable for sure!

Jackie Creech

After waiting hours I was left in a room poked 3 times because they didn’t administer an iv , asked for a pillow (no pillow or blanket) and was told it was a hot commodity I may not get one.... What the actual hell is going on in this hospital ??? I don’t feel like the staff really took the time to find out what was wrong with me now I am going to Colorado

Chrisnautum Stow

Everyone should be treated with care no matter what insurance or not they can find a way to pay it by there job or there insurance at work but treat them

bryce mcdonald

I showed up today, April 2 2016 and was in extreme pain. I was helped within minutes. If you truly need help you will get it here.

Ramon Ortega

They wouldn't let me pay remotely for a physical appointment for my dad. They refused service. This is unfortunate because I live in another state which makes it hard to take care of him.

kyle

this Hospital is a joke. Come to er and my poor wife is screaming in pain and there is just no since of ergency. She was rolled back for a cat scan and ask a nurse for help with her feet because she is in excruciating pain and had eyes rolled at her. The absolute slowest unprofessional worst care in Wyoming. People are right go to Colorado unless you feel like death is upon you. We will but unfortunately sometimes there’s no time so you come here and the service and care is the same. It’s to bad that this place is allowed to treat people the way they do.

Hayley Altman

If you have an emergency be prepared to be treated like crap...being hospitals are businesses you'd think they have some kind of guidelines for compassionate employees...not here!...the only compassion my daughter saw was in the pediatric unit...the emergency room only care's about their coffee and talking about their highlights outside my pregnant daughters room as she was vomiting for the 7th hour with no pain medication...someone in administration really needs to get involved and screen your employees

Marshall L

Poor - fair is not the proper rating for this so called hospital. Unfortunatly it was the lowest rating this system allows for. I had heard horror stories about how bad this hospital was and avoided it at every opportunity. I had injured myself in a bike accident and waited for the next day to go to a small homeless clinic that actually cares about helping people. There they insisted that I go to the hospital emergency room as they felt that I needed treatment the clinic couldn't provide. After arguing I did finally go to the hospital emergency room, against my better judgment. The horror stories did not accurately describe just how bad this "hospital" actually is. The hospital refused to provide service to me due to my inability to pay. They would not accept my reference from the homeless clinic and insisted I had to agree to pay them whatever they wanted or they would send me out with an open wound. They made all kinds of threats and told me about how I would lose my leg to infection and everything. They did not accept that I could not pay and were extremely beligerant. They did finally at least give me minor treatment and put a bandage back on the wound but continued to threaten me about how I would be back with an infection and have to pay them even more. The homeless clinic nurse was also very disgusted with my treatment, that I never received proper care. As if that wasn't enough now this worthless hospital is demanding a huge chunk of money from me that they already know I can't and won't pay and have continued to make personal threats. All for treatment they refused to give me in the first place. All this and they have a sign in the lobby that reads "This hospital can not refuse service to anyone regardless of their ability to pay". This is not a legitimate hospital, it is an orginaize crime ring and a scam. Stay away from this place, they will destroy your life. Go to Health Reach instead.

Adam Deppe

Beware!! Hospital is in network, but staff hired in the ER are out of network (even though you don't get to pick your ER doctor! Or in our case a nurse because no doctors were working!) Wrote a letter after we were charged and never got a response. Will be traveling to Fort Collins for all our future medical emergencies, even though 45 minutes away.

Terry Allison

I’ve had to visit SkyRidge Hospital in Lone Tree Co a couple of times in the past 4 years.. A modern, state of the art Facility.. I was a bit apprehensive when I had to be rushed to Cheyenne Regional Medical Center last week very ill .. that the Quality of Care and Facility wouldn’t compare.. I was Absolutely Wrong..!!!! The Care I received from ER and being admitted was FANTASTIC.. From Dr Selby, to my Entire Care Team were Great.. On a CSI review that goes to 10,, they all deserve At least an 11 +.... Fact is .. THEY REALLY CARE .....and the Facility is Top Notch.. I’m Very Grateful To All

Mike Dingman

Worst ER ever ,been here almost 3 hrs still in the waiting room unbelievable

A Scott

After being admitted in an emergency situation, I will say that doctors and nurses preformed competently. Unfortunately, at the end of the day, after threats to send me to collections , I am paying as slowly as possible out of pocket for covered service and providing a negative review of the whole organization because an inept coder protected by a hostile receptionist doesn't know how to do the job. Hospital billing staff I dealt with blamed "the system" while blocking access to decision and policy makers. The bill for an overnight stay of observation was 13,000.00. After 4 months of trying to resolve billing with multiple calls to insurance and the Dr., it is clear that whoever codes these things at the hospital is unaccountable, inaccessible and inept. The insurance company benefits advisor explained that services were covered in this circumstance and spent significant effort conveying this to the hospital. The hospital blamed the Dr. Office for incorrect coding, but the Dr. Office stated the hospital does the coding. When the insurance company is more helpful than the hospital, that pretty much says it all. One coder and a receptionist hold all the power. No checks and balances here that I can find.

N P

I had a great time despite what I was there for. Doctors, nurses, staff, rooms, food was all great. I wouldn't hesitate to go back if I needed to at all.

Jacob Stadel

We went in because my fiancé had a migraine, we called to see if they were busy and they wouldn't give us any information. We went in at 10:30 pm and didn't get seen until 12:30, a 2 hour wait and they weren't even busy. They messed around all night and didn't even get rid of the migraine. We didn't end up leaving until 5:00 am. The nurses were all nice, we had to keep paging them since they weren't checking on us. They seemed understaffed and lazy. I would avoid this ER and go to Fort Collins

Dustin Swartz

This hospital and its board members need to overhaul the care received here. This towns medical is a joke, at least make the hospital better.

Eric Rupp

Great but could have been a little bit faster

M Q

This place is proof of the "C's still get degrees" mentality.

spencer wu

Got questions about body infections they can answer.

Myles O'Mara

Best hospital experience I've ever had. Also the first ER visit, but at what cost? I'd never needed the ER and I hope I never have to return. Two bills: one hospital, $800, one doctor IN the hospital, $500. Accidental puncture with a kitchen knife. Provisions?: antibiotic ointment, a strong bandaid, and two antibiotic pills. Arguably two months rent, sheesh.

Kathleen Quinn

The worst possible experience in the ER, records will never release anything without harsh words, and the billing is abysmal!

Wyo97

I waited 5 hours to speak with a doctor about potential blood clotting. After all of this they wanted me to wait additional time to run 3 separate tests. Nursing staff was unorganized and the biggest waste of my time. I will not make the mistake of visiting this hospital again.

Mike Edwards

A very serious bite to my left knee from Pit Bull. I can't find one bad thing to say about the treatment I received at CRMC. Very professional Staff in the ER to say the least. I believe that they probably saved my knee. They even called me at home days later to see how I was healing, you won't that in a big city. Thanks CRMC for being there when I needed help.

Lynette Tafoya

Emailed CRMC about my treatment in the ER. Even called a week or so after to see why no one has contacted me. All I got was sorry we'll have someone call you. No one ever called! Emailed them again about another issue again no return call. CRMC doesn't care about how your treated or what you think. Too bad they're the only game in town for emergency treatment.

Jackie Creech

After waiting hours I was left in a room poked 3 times because they didn’t administer an iv , asked for a pillow (no pillow or blanket) and was told it was a hot commodity I may not get one.... What the actual hell is going on in this hospital ??? I don’t feel like the staff really took the time to find out what was wrong with me now I am going to Colorado

Chrisnautum Stow

Everyone should be treated with care no matter what insurance or not they can find a way to pay it by there job or there insurance at work but treat them

bryce mcdonald

I showed up today, April 2 2016 and was in extreme pain. I was helped within minutes. If you truly need help you will get it here.

Ramon Ortega

They wouldn't let me pay remotely for a physical appointment for my dad. They refused service. This is unfortunate because I live in another state which makes it hard to take care of him.

kyle

this Hospital is a joke. Come to er and my poor wife is screaming in pain and there is just no since of ergency. She was rolled back for a cat scan and ask a nurse for help with her feet because she is in excruciating pain and had eyes rolled at her. The absolute slowest unprofessional worst care in Wyoming. People are right go to Colorado unless you feel like death is upon you. We will but unfortunately sometimes there’s no time so you come here and the service and care is the same. It’s to bad that this place is allowed to treat people the way they do.

Hayley Altman

If you have an emergency be prepared to be treated like crap...being hospitals are businesses you'd think they have some kind of guidelines for compassionate employees...not here!...the only compassion my daughter saw was in the pediatric unit...the emergency room only care's about their coffee and talking about their highlights outside my pregnant daughters room as she was vomiting for the 7th hour with no pain medication...someone in administration really needs to get involved and screen your employees